great value . great choice . great selection AND CHEAP ! and always on time and always have change . I tried others but they don't compare SHERLYN is the greatest customer service read more

This place is great. I've gotten deliveries for years and I'm always happy. Great deals, best value around. The support staff (shout out to Sheen for helping me today!) and drivers are always friendly and professional. They have great options for all the products you could want. ​ read more

Great customer service! Never disappointed in the product!! Very fast delivery, always on time!

Careful if paying with debt card. Got charged twice and the refund takes weeks. After contacting them several times. Never again. read more

Great products and great delivery service. They always send specials notifications, and have a rewards system. Very easy and great prices.

Horrible drivers. Constantly trying to scam you out of product and never have change. Half the time they calll for directions like they don't even use google maps. read more

This is the absolute last time I ever order from jokeland. I've had one good experience from there flower and that was literally it. Today I decided to try there EXOTICS which is supposedly there top shelf flower and it was pure garbage. Mushy flower that hurts your throat and does nothing else. How can they claim there EXOTIC CHEMDAWG is any better then the ORGANIX they sell? This stuff is terrible my throat is hurting from the amount I've tried and I have finally decided to throw this stuff away. My fault for believing that there EXOTICS would actually be decent compared to there ORGANIX line. I thought to myself hey maybe this one time it'll be solid flower since it's from there EXOTIC line but nope just mushy poorly cured flower. Disgusting how they have all these fake 5 star reviews especially when they need to be reported for falsifying the amount of THC there flower contains. There is no way SMOAKLANDS EXOTIC CHEMDAWG is 29.99% THC. That number in general is just all kinds of fishy and on top of that say what you want about percents this stuff feels like from my experience 8% THC flower. I literally have flower left from my last purchase that has a percentage of 24.43% (RIVERVIEW FARMS from another delivery and it's MUCH more potent than this bunk schwag flower. Just look at the pictures people are posting here on YELP. I will NEVER place another order at Jokeland again. Disgusting while taking pictures for YELP I noticed some flower with bad chemical burn or rot on it. I also noticed a bud with a shell on it I didn't know if it was a bug shell or a seed shell. The last picture of bud is a long dried flattened with a long stem and it looks like it got ran over. Jokeland has consistently been the worst delivery service I've used in the bay and I will advise EVERYONE I know not to use them. Honestly they need to be investigated for falsifying information and I've personally got a bad headache which is why I'm writing this review. This stuff is super low quality but never again after I throw this stuff out. Karma Smoakland one day it's going to bite you guys in the butt. UPDATE After dealing with some rude girl on the phone I was transfered to a manager named Mike. Mike was totally professional and switched my flower. He recommended the white widow which didn't look that great but at least was better than the chemdawg. Driver Zoe was super chill too and reminded me to check my bag to make sure everything was kosher. Honestly it's the last time I'll be doing a transaction with smoakland because they sell by volume and there just isn't any quality control. The CHEMDAWG literally made me sick to the point where I didn't want to use flower for the rest of that day. I'm not sure if there were chemicals put in there but I've never been sick from flower before. I felt light headed and nauseous. read more

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Smoakland continues to be my weed vendor of choice. Haven't bought anywhere else for over 5 years now. Great weed, great prices, hassle free delivery. My 20-year-old me still can't believe it's true! read more

I order from this company frequently and they never seems to see the expectation quality haven't found a reason to go through anyone else

I highly recommend this delivery service. They take debit cards and it always says 60 to 120 minutes, but it's very much quicker than that. Thank you so much. read more

After being a loyal long time customer because of their prices, the customer service got worse and worse. The straw that broke the camels back was when I cancelled an order because they didn't have what I wanted in stock and then they claimed I owed them money for that order and refused to process my new order. They refused to accept my screenshots as proof. And tried to make me pay for both orders to receive my new order. read more

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Always the best prices and the most selection to choose from and always fastest most reliable service thank you Smoakland!! We only use Smoakland! All the customer service staff are great especially Ria!!! Thank you all!! read more

I found Smoakland when I did a search for Blue Dream, which is the only strain that works for my medical needs. I like that Smoakland treats you like an actual patient who is trying to get their medicine. Before the app, I had a problem with my account not letting me order but I just ordered through Chat and it was super easy. Should it be easy for someone to order their meds? Smoakland seems to think so. Then there's cost. Should medicine be affordable? Yes. And that's what you get at Smoakland. read more

First time user at Smoakland. OZ prices are off the chain. Pleasent customer service and Great delivery man Mr. Cooper. Look forward to next order. Thumbs up on the CinderellaDiesel. read more

Jessa was great. Ordering process is smooth. My go to shop for fast reliable delivery service. And the product is awesome.

This company is not customer friendly. They make it hard for you to use your rewards points by having the delivery minimum too high for flower only customers. I was always a loyal customer since before the RoRo and have seen the decline in good customer service. I have never been charged a restocking fee until my last order. 1st thing they are not restocking anything. Next thing don't nickel and dime your faithful customers to death. They make mistakes and don't compensate the customer but going to charge me 7.50 because I had to cancel an order. So I wanted to speak with a manager and was told that Chucky the manager would call me back. That was 2 weeks ago and still no call. So what do think about how they do business ? . read more

I've been a solid customer for 6 years now and I can honestly say they are the best! Nicole went above and beyond to help me today ! She made my Friday night way better! read more

Everything was so easy and the Customer service is outstanding! Thank you so much Rome for quickly answering my questions!!

Don't use cash unless you want to give a giggle tip because drivers are not "required" to carry cash so be prepared to be scammed . Just pay the 5$ card fee instead. The last few times I've used them I've had to give them over a 10$ tip because they didn't have change. This is just wrong as a business. If you are prodomitly cash you need to carry some change. I'm tired of being scammed. I'm also putting a claim in with the cannabis control department to actually have them held accountable!!! They don't even card!!! What if I wasn't 21???? read more

Smokeland is awesome been buying cannabis from them for years service great always on time and reasonable prices

Jokeland! If you want your order to come with wrong items, attitude from customer service and the feeling that this is a giant joke this is your spot! I have tried over and over to work with this company and its a complete waste of time. I would spend 15 to 25 mins using there chat and make sure all the items on the website said were in stock really were. 99% of the time the items on the site were not available and they would give me a completely different list. Then it would still come with wrong items. If you try to talk to them over thew phone they act like they are doing you a favor by doing there job, it makes no sense and your just asking for a headache dealing with this company. Goodbye jokeland! read more

Vanessa provided exceptional assistance with the issues I was experiencing with my phone, demonstrating thoroughness and attention to detail throughout the process. read more

Smoakland always has a great variety of items. Servicer is always great! Most drivers are very nice but there are a few that has issues. Other than that I love Smoakland! Wish they had some of the beverages I love those. read more

This company gives legal cannabis industry a bad name: Feels like dealing with black-market bullies. I just ordered the advertised special from Smoakland: $77 for 14g of flower. The delivery was very timely & professional, however their product is unacceptable and not as advertised. The product doesn't not smell like marijuana (it smells like dried leaves), and there are no noticeable buds. The product was not advertised as shake. This is unconsumable. I've reached out to customer service 2x and they tell me to send a photo & they'll get back to me. I've sent them 2 photos and have yet to get any response. When I call back they tell me the same thing. Unacceptable product & customer service. There are much better quality vendors at better prices. Avoid Smoakland at all costs due to their product & customer service. read more

Smoakland Weed Delivery - Supposedly 1/2oz of flower. Got shake instead. - Cannabis Dispensaries Near Me - Oakland, California

The service is great and you can't beat the prices. HANA has great customer service. thank you

I really love this club been with them almost 10 years however the service has gotten kind of bad since 2020. I've been inconvenienced a few times this year. Drivers are rude EXPECTING A TIP for doing their jobs and the operators who answers the phone most days doesn't have a clue sometimes in solving the issue. I'm not a complainer type of person so for me to actually leave a review speaks volumes. Again I really love this place and will continue order but I just wish they screen their employees a little better. read more

Love Smoakland we get the ounce specials and it's good quality and great VALUE. Not ultra premium but good for us. Nice drivers most of them come on time and are friendly. Like the free gifts and loyalty rewards you get by signing in. Just good customer service. Loyal customers. read more

The customer service, selection and value are all amazing with Smoakland. I have been purchasing for several years, and I am always very pleased with my purchases and experiences. I recently worked with customer service and Sheen was patient and able to solve my problem quickly. Definitely recommend Smoakland. read more

Smoakland is ripping off, charging for a re-stocking fee, after the final price came up. So I'm thinking it's one price and then when the driver gets here it's a different price. Then their driver was RUDE and SARCASTIC, AND JUST DROVE AWAY IN MY FACE. I contacted customer service and they were NOT helpful or accommodating. I have been dealing with Smoakland for years and usually have never had any issues with service or products. Smoakland must be BROKE if they are scrounging, and nikel and dimeing for for bullshit fees to offset their overhead cost. Don't offer deals then try to charge erroneous fees later!! #smoaklandisripping off read more

when I order the day before they've lost my order twice , my advice order the day of delivery

This business does not deserve to continue because they are not customer friendly. I will no longer use them and everyone else should also. They never respond to emails when they over email support, they don't answer their phones other than to refer you to their website. They also lie about product or waiving tax as they bait customers and then they do not do what they say. This has gotten so ridiculous I submitted a complaint to DOCC requesting they investigate this business. It's a shame they are such liars and a business that could careless about their customer base. read more

Thank you Hana for all your help and patience! I appreciate it and love ordering from here!

Pamela helped me promptly and with a great attitude. thanks Smoakland i ve used them multiple times they have some of the best prices in Sacramento county. read more

1 star for delivery and 1 for medicating me. Not cool using the term "organix" to manipulate consumers into thinking this was grown completely organically. The realest issue I have is that Smoakland clearly wanna lower my husband's sperm count. NEVER in my life have I ever been sold product with so many seeds. EVER. My photo reflects over SIXTY seeds and I have only used about 5 grams out of 28. Time to rename the Jack Frost strain "Birth Control". Message to the owner: Stand behind your brand. Before you bring crap from Arizona to sell in the Bay Area. You are putting your staff in danger selling this crap in the hood. You need to pick a random nug, crack it open and check before you buy anything to sell. You should know your reputation is on the line. Spend less time on your billboards, and let the quality in your product do the advertising! You can message me directly if you need more proof or doubt my scale annanotsmith@gmail read more

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Used to be great but service went to hell the past few months so i'm done after ordering from them for years. Constantly late drivers, you're never warned about it or given any apology. Tried to rip me off when I ordered via credit card and decided to cancel the order because the driver was over an hour late. Their customer service rep said I'd get a refund within days that never came so I had to open a dispute with the bank company to get my money back. read more

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Terrible customer service, absolutely no resolution on a company I've spent thousands. Don't give your personal information to this company.

Got 2 halves from them. One was supposed to be velvet purps from sun roots farm(as advertised)I had seen pics of sun roots farms velvet purps and they were impressive. Very purple. I got brown buds. Sent a pic to sun moon farms and while they said they worked with Smoakland they def could not confirm that the brown buds I got from Smoakland and sent them a pic of were theres. Velvet purps from sun roots farm? read more

Smoakland Weed Delivery - Velvet purps from sun roots farm? - Cannabis Dispensaries Near Me - Oakland, California

I thought I was buying fresh flowers but I received hermaphrodite flowers with plenty of seed and branches! I didn't pay to receive it! I'm very disappointed with the worse weed that I bought. The driver is polite and delivered on time; the process to buy is easy but NO QUALITY for this Smoakland 49 Exclusive- Jack Frost - 28g - BAD CHOICE :// read more

Smoakland Weed Delivery - Plenty of seed and branches NO QUALITY - Cannabis Dispensaries Near Me - Oakland, California

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I orded from here before and it was good.and today i got another oder and it was only sticks and leaves and smells rotten.its non smokable.i reached out to them and i asked to return the product and get my money back or a exchange and they said they can only give me a 5% discount on a next order. read more

I have been ordering from this place for a couple of years consistently. Today was the last straw. I went to order and they asked that I provide them with My ID. No biggie. Except for the fact I have sent them my ID 5 times now. They obviously have their heads up their asses and couldn't care less about privacy and then they have the balls to add $1 to my total for the free chat. NEVER AGAIN. BUYERS BEWARE. SUPER SHADY BUSINESS PRACTICE. read more