I came for a mani pedi with no appointment, and they were able to accommodate. The service was…read moreamazing, and the results were great! After about a week, I had broken a nail and returned to fix it. The lady had recognized me and didn't charge me for the repair, which I really appreciated. Overall, a great salon with great work, I would return. The pricing was very fair as well.

Called to see if they had walk in pedicure availability. The gentleman on the phone said yes come…read morein. Came in was greeted, told what chairs to sit in. They had a huge selection of colors. That is something they don't lack! The chairs were comfy, the water was fixed to our liking, the two ladies that worked on our feet greeted us and appeared to be happy. Received a basic pedicure but that alone was good enough for me. Pedicure went well, color was great, I always get regular polish. The only thing I don't like is the finishing oil but I forgot to tell them not to put that on. They told us to stay to dry our toes "take your time" that was nice to not feel rushed out. Check out was nice and easy $1 charge for using card which is fair. Will come again if I'm in the area again!

Went here with my wife to have a mani/pedi. I just sit in the chair and get a foot massage but it's…read morea nice couples thing to do. Keeps her company while I get a foot bath. Anyway, loved this place and so did my wife. We had a great experience and the people who work there are super nice and super friendly! Normally I wouldn't write a review on a nail salon as I don't go often haha, but this place was exceptional. I just liked that the people actually were friendly and not rushing to get me out of there with my wife. It was like a cheaper spa day for her and I.

Used expired nail polish and did a sloppy job, this is 3 hours after the visit. The girl who did my…read morepedicure did cut out my ingrowns though..

Service was 10/10. They sat me as a walk-in as soon as they opened on 11am on a Sunday. Bryan was…read moremy tech and gave me a really nice pedicure. The location is quaint and super clean, and they offered you a drink if you want one. I got a basic french tip gel set on my toes and they came out fine, the white tip aren't as curved as I would like but I'm not super picky with my toes. It's my fingernails I am super picky about. Unfortunately I am super picky with the shaping and sizing of my fingernails. One thumbnail is much smaller than the other which does bother me. Getting an acrylic set is always a hit or miss no matter where you go due to how thick they can come out, and I do think mine came out a little thicker than I hoped this time. I really like the color I chose and that I got the cats-eye design, but what drops my rating is the price of $150 without tip (for a classic pedi with new gel, acrylic set with gel, and catseye design) and the lesser attention to the small details. I wish all my nails' shape were sharper and less rounded at the tip, and that my thumbnails weren't two different sizes. It's hard to notice those imperfections in the salon so it's unfortunate that I only notice once I leave and came really look at them. Honestly it's the price that gets me. Charleston nail salons overcharge just because of the city. So ask for a price estimate beforehand so you don't look surprised at checkout!

I've been going to Luxury Nail Spa for a year and a half now and I'm always so happy with my end…read moreresults! I just so happen to see Kay every single time I pop in and he takes his time and cares a lot how you like your nails after every step of the nail process application. They always are so warm and welcoming and offer you top tier service! I am SO blessed to have them walkable distance to my home whenever I need to get my nails done!

I've now tried this place 3 times. The 2nd was a great experience. Not today. The pedicure was…read morerushed through in such a hurry. Inconsistent trim on my nails. I could have done a better job myself. No attention to details at all. I won't be back. It should have been a clue that the salon was empty of other clients. I also don't think sanitation is taken serious. No line was place in the foot tub. The manicurist kept pouring liquid, I'm guessing alcohol on the tools.

ruined my nail health. I book with one person and then they pawn you off on someone else (usually…read morenew). I went from dip to a hot gel this time. I never saw the guy there before. Within 2-3 days of the manicure my nails started breaking. Then the nail breaking was more of the nail structure peeling apart. Within one week I went to another salon to remove the gel and my nails underneath were destroyed. I cut them all down to nubs and I will not be able to get my nails done again until they nails heal. It has been 2 weeks now applying oils, lotions, trimming the nails down, and adding strengthener. Still destroyed!

I always have the best experience here! I've never had to wait more than 20 minutes, and even if I…read moredid, everyone is working so hard and quickly to get you seated. My nails consistently turn out amazing, and it's clear this family-run business truly takes care of its guests. They pay such close attention to detail, and the atmosphere is always so welcoming! Please come check them out !

The lady who did my nails used the nail drill so much she was filling off my natural nail. I had to…read moreyank back my hand like twice. The guy was just as tough on my toes. I have never had someone drill so deep into my natural nails. I will never go back.

The space is nice, seems clean, checked in on the ipad and were told where to sit. the staff was…read morefine - not necessarily engaging, which is ok by me. I can't rate higher because of the following reasons: My toe was cut during the pedicure, they didn't actually do that much to get off the rough spots like on the heel, so it wasn't as good as many of the other pedicures I have had and were the same price. The other issue I had was when asked what type of pedicure we wanted, my answer was accepted, but the person working with my companion was trying to talk them into spending more, etc - and that just really bothers me. If we wanted the works, we would ask for the works. I won't be choosing this place over previous nail salons I have visited.

Garden luxury hot stone pedicure with gel polish was so worth it…read more Tom gave the best foot massage I've ever had. I think he massaged every muscle in my lower legs. The atmosphere is calm and relaxing. Soft music playing. Linda was also very nice and did a great job.

if I could give this place a zero star I would because the services that I've received here have…read morebeen terrible. I went in yesterday for a pedicure, which lasted about maybe 15 minutes with the student telling me that she is not good at doing pedicures and she is being forced to do it. She then proceeded by putting my feet in scorching hot water and then messing up my nail shape. I asked her if I should come back because I had paid $23 for something that was not even worth five dollars. She only put a scrub on my feet and there was no massage or filling down the callus. The instructor did not even come and check her work. The other bad experience I had was with their facial . Please save your money and do not go here

Student was awesome. Very polite and attentive to what I wanted in a haircut. Would definitely…read morerecommend her again. However there was an issue at the beginning of the process. I called 2 days ago for an appointment. Talked to the older lady with blond hair. She told me that she had something available for today. Went on ahead and booked the appointment (or so I thought). Got there early and patiently waited. When I signed in on the paper, the receptionist told me to go have a seat and wait. 20 minutes after my scheduled appointment (at this time I was already waiting for 45 minutes), three people had come in after me and was promptly seated with a student. So I went to the front desk to see what was going on. A tall slender young lady asked for my phone number and told me that she didn't see an appointment in the system for me. Needless to say I was a bit confused. She apologized and was able to get me seen with a student. Now the entire time I was waiting, the older receptionist did not acknowledge me or even made any kind of attempt to let me know anything. She saw me sitting there and did nothing. She needs to be retrained in customer service.

I've been going to Theory for a while now and I could not be happier. Makenna has been my stylist…read moreand does an amazing job on my curly hair plus coloring I've had done. She always listens to what I'm thinking of doing and will always give her honest and professional opinion on it. (Which is great, because if something won't work with my hair the way I'm hoping it will - she def lets me know!) She is so polite and makes the appointment so relaxing. My daughter gets her hair done by Scout. She adores her. Scout listens to what she'd like and helps her understand her hair better with cuts, how to take care of it and more. My daughter always leaves extremely happy after her appointments. If you're looking for a fun place to get your hair done, I would def check out Theory Collective. Every person I've interacted with here has always been great.

Extremely disappointing experience, especially considering the owner herself performed the service…read more I paid over $300 for a partial highlight and left with hair that was visibly stripey, poorly blended at the root, uneven in tone, and much darker/brassier than requested. There were yellow and greenish sections, muddy areas, and an overall unfinished result. This looked nothing like the seamless neutral blonde I asked for or what I have consistently received from many other stylists. I contacted the salon promptly within the timeframe listed under their Service Guarantee. Instead of taking accountability or offering a reasonable resolution, Ashley insisted no refund would be given under any circumstances and stated that the website reflects this policy. However, the website does not state no refunds. It states that they stand behind a guarantee to make concerns right within 5 days. She said the most she would do for me to "make it right" is put another gloss over it. A gloss does not correct poor blending, stripey foil placement, or hair that did not lift properly. Those are service execution issues, not minor toning issues. What is most concerning is that this response came from the owner. When the owner is unwilling to acknowledge an obviously poor result or stand behind premium-priced work, it says a lot about the business. For over $300, I expected professionalism, skill, and customer care. I received none of those.

My first time visiting this place and it was excellent. I was able to book an appointment online…read morethrough Yelp which was very convenient. When I showed up for my appointment, everyone was super nice and welcoming. I received a gel pedicure and a full set. The pedicure was so nice and refreshing! My toes look wonderful and the massage was amazing. My full set turned out just as great too! Overall, this was a pleasant experience. I will be returning in the future :)

The staff was so amazing and everyone took such great care of me and my MOH. My nails turned out…read moreamazing!! I did a French mani/ pedi for my wedding in a few days. And such a fun surprise my friend added on for me, the manicure glows in the dark blue. It is so cool!! Highly recommend.

First time trying and wish I had sooner! I live just down the road off Clements Ferry and finally…read moredecided to give them a try bc I didn't feel like driving a long distance. Upon arriving, I was greeted immediately by a very nice gentleman. He showed me to my chair immediately. Lilly was my nail tech and she did an exceptional job! I came in wanting a specific color, Ferrari Red and lo and behold they had it! Lilly was so detailed and thorough with her craft. They're reasonably priced as well. I'm hooked, my new nail salon!! Thank you Inails!

l've been a client at Inails for over a year and have always had a great experience. Ben is my nail…read moretech and I absolutely love his work, but truly everyone there is talented, friendly, and professional. I highly recommend stopping by-you won't regret it!