SoCalRobotrepair is very responsive and fixed our roomba robot and made it like new again. They are very reasonable and easy to communicate with. Shipping is easy and seamless. They have all the parts and know how to repair or evaluate what needs to be done. Thank you read more

SoCalRobotRepair - Cleaning on schedule - Appliances & Repair Near Me

SoCalRobotRepair is fantastic!!! They make it so easy to send your robotic vacuum to their facility (....and they pay for the entire shipping to & from!!), and they keep you posted as to how the repairs are going. I am a loyal customer for sure!!! read more

My Roborock was NOT repaired though I was charged and disputed the repair and the charge. This is not an honest repair company. Look at all the reviews and you will see many horrible ones. I had to ship mine out to another repair company and will post an update here of what they found and what wasn't fixed by SoCal Robot Repair. I recommend you send it to iFix Robot instead. They provide actual updates and do not ignore the customer after the payment is made like SoCal Robot Repair did with me. read more

I think this is a scam business I have a Sharp that a side brush stopped workin, sent it to this business, first time I got it back it was still getting the error, brush stuck. Shipped it back and they said they fixed it again. Got it back a week ago and after we got it all charged back up it moved 6 inches and announced that the brush is still stuck, so no repair just shipping it back and forth for a couple hundred dollars. What a waist of time and money. read more

Update to the prior review. The robot named "Hal" has been running great and seems stronger than ever before. SoCalRobotRepair brought him back to a second life. Poor Hal had suffered a LIDAR failure and had been sent to SoCalRobotRepair for service. Diagnosis was quick and SoCalRobotRepair did a great job of sourcing rare and hard to find parts for Hal, who was manufactured by Shark. I will be reaching out to SoCalRobotRepair again if Hal suffers any future malfunctions. read more

After two months of following up, the communication finally improved and they replaced my vacuum with a brand new one since they weren't able to fix mine in a timely manner. Which the communications had been better from the start but all in all it turned out fine read more

We sent them our robot shark vacuum and we paid up front $67.00 to ship it to them, then upon arrival on Dec 11th they told me they had it and it would be $179.98 to repair and replace the motherboard and labor. So I then also paid that and remember our unit costs new over $800. After a month of no communication i reached out and they said it could take a while longer and we then stopped payment because they originally told us 2 weeks maybe a few days more for the holidays, we just got the machine back today missing parts that we photographed on the machine day of packaging they then lied to us saying they packaged it as they found it which is an outfight lie. I have a witness and video and image proof the parts were there. I feel if I had not stopped the payment we would have lost that $179.98 to them and the Shark Vacuum. I would not do business with these guys they lie and suck at time management and we lost now parts off our machine, still got a broken machine back and now missing more parts. read more

I have had a terrible experience with this service. After recieving a $200 quote to repair my machine, they kept it two months. Finally they responded saying that they would like to optionally add a $25 brush, that I declined. When it arrived, I did not unpack it immerdiately because I had a cleaning service. Finally a ouple of weeks ago I hooked it up and put it on the charger overnight. THe next morning, nothing. Just like before I sent it to them, the unit did not come on. Sad to say when I notified them, they did not offer trouble shooting, only a reminder that the warranty on their "repair" had expired. I would refer you to https://www.ifixrobot.com. I dealt with them in the past and wish I had this time! read more

My Rhoomba i8 was not working At All! I found these guys online and was somewhat skeptical about sending my Rovac in the mail to a place/people I had never had dealings with. However, they sent me a prepaid label to send my Rovac to them and within the week I had an estimate of repair, which was reasonable. My only criticism is it did take a bit long (4 1/2 weeks) and no communication. I think this should be improved. Since the return of my Rovac, I have had absolutely no problems and the Rovac is working as though it is brand new! Thank you SoCalRobotRepair! read more

I sent my Roomba to them, we had issues with charging while at the docking station. It tool about 1 week for them to fix it and ship it back to me. It's working now, and we are extremely satisfied Thank you. read more

SoCalRobotRepair - Appliances & Repair Near Me

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Knowledgeable staff and easy process transporting to and from repair facility. .

After going 9 WEEKS without my robot vacuum it finally was returned to me. I swear this company didn't do anything to my vacuum and just took my money. The box was returned completely damaged and mishandled. The packaging inside looks like they never even looked at my vacuum. They were very responsive and provided me an invoice immediately. But they beat around the bush when I kept asking for updates. read more

SoCalRobotRepair - Damaged box - Appliances & Repair Near Me

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My experience with SoCal was quite bad. I sent my iRobot in for repair in late August 2025. The top button appeared to be sticking because it would randomly begin cleaning uncommanded. In early September I received an invoice for the repair, which I paid ($179.00). After inquiring on September 16 I was told that repairs usually take 3 weeks. On October 20 (well over four weeks later), not having heard back from SoCal, I inquired again about the status. I was told that is was ready but needed to be tested for a couple of days before shipping back to me. On October 29 (not a couple of days later but nine days later), I received an email that it was ready to ship. On November 1 I received an email with the shipping information. It was shipped "USPS Ground with no insurance". As of today, November 26 the package is officially missing in action. I had to file a missing mail report with USPS, but because SoCal saw fit to ship using the postal service without insurance, if they do not find it I will simply be out of luck. The reason I gave SoCal a bad review is #1 their communication is very poor, #2 the repair service is extremely slow, and #3 they sent a $500 item back to me using the cheapest delivery service with no added insurance. I advise against using the company. read more

We went through SoCal Robot Repair after our vacuum of 2 + years started running into "internal error" issues back in December. We paid $222 and it took a few weeks to get back, only for it to continue have an "internal error". I emailed the same line that had helped throughout the process and they ghosted me. In retrospect, we probably should have just bought a new vacuum. We paid $400 for the model and wanted to get the most out of it though. If you're vacuum is broken, just pay the extra money (or check if your warranty is still valid) and get a new one instead of going through here for a repair. read more

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They had my Roomba for two months and returned it with the exact same problems. My Roomba was not repaired at all. Email communication during the two months was poor. Responses were "we're working on it" and "it should be ready in a week". I'm extremely upset with the poor service, horrible communication and waste of time. I reached out to my credit card company for a full refund. How could I possibly depend on these clowns to provide me a refund in a reasonable timeframe after the ordeal they put me through read more

They were very helpful in solving my minor issue on my Deebot T8 over the phone. Saved me time from having to bring it in to be serviced. Definitely recommend! Thank you for your help read more

Good news and bad news. First the good news: My Neato robot was FINALLY returned and is working. The bad news: Took almost two months AND smelled like cigarette smoke. This house is nonsmoking. Also they apparently test drove it to be sure it was working (that's good) BUT IT WAS BLACK INSIDE THE DIRT BIN AND THE FILTER WAS BLACK. FYI - I had dropped my Neato and a small piece of plastic had broken off the bumper so all they needed was a replacement to snap on (I snapped it back on when I dropped it) but the plastic that held it properly in place was broken. They also RECOMMENDED two new side sensors which I agreed to. This was not rocket science just a parts issue. Next time I will buy a brand new one (this was 1.5 yrs old) for $100 more than their repair charge and not wait two months. Watch the repair videos online and you will see how ez it would have been except for getting the parts. read more

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SoCalRobotRepair did a great job fixing our roomba. They were able to fix the problems we have been having for years very quickly and easily. They are very easy to communicate with and even pick up and drop off your vacuum for you. I recommend! read more

Excellent service. After getting it my Roomba back for over 5 months. I am happy that it works better than before. Thank you for fixing my old Roomba(7 year old) and replacing the battery, cleanning it with an affordable price. At first, I was worried about sending it to LA without seeing the store but it is a legitimate business- thank you! read more

I'm very glad to contact this company with my bad Samsung Powerbot. Everything went quick and easy. Now the robot working like before. read more

SoCalRobotRepair - My Powerbot - Appliances & Repair Near Me

Thank you so much, SoCalRobotRepair! My Shark robot vacuum broke down after only about 6 months of use. They responded immediately and helped me get my vac shipped to them. I got a diagnostic done within a couple days, and the cost to fix was extremely reasonable. They shipped it right back, and even worked with me under warranty when it hit another snag. They are honest and very quick with their work! I would definitely use again (although maybe I'll buy a different robot brand next time lol). Thanks again! read more

Working with SoCalRobot Repair was so unbelievably easy and painless. They were very prompt, responsive, and explained what the issue was. The quote they gave me was less than Roomba's maintenance team, and they were a lot friendlier as well. I think in total it took maybe a week or a little more for me to ship it to them, repair to happen, and then send it back to me. My Roomba is working better than ever! I would definitely work with this business again! Thank you! read more

I was sick about my shark vacuum wheel being damaged. So happy it could be fixed without losing the vacuum. Quick shipping across the country and back 2 weeks I'm back in action. read more

Saved from the trash. My robot vacuum stopped working so I Googled repair and discovered SoCalRobotRepair. I'm glad I did. My robot runs better than new. Thank you for the excellent quick repair. read more

I sent my Neato D8 to SoCalRobot repair using their label. Since Neato is history, there were few choices for fixing my robot, which was still under warranty. SoCal was terrific. SoCal replaced several robot components and sent it back, and I paid them. The robot started up but soon had the same issue. Oh crap I thought I might have wasted my money. However, SoCal had a 30-day warranty, which they honored. I sent it back again using another label (provided by them). They found the origin of the issue and replaced several more parts. ALL WITHOUT AN ADDITIONL CHARGE. The robot is now better than new. I WOULD HIGHLY RECOMMEND SoCal. read more

I sent in my bot for repair at the beginning of June to have a side brush repaired. I was asked to pay for the repairs up-front, which I did promptly and then - nothing. I emailed at least three times asking for updates on when it would be ready, always with a response that it was going to be fixed within the next week. I didn't receive my bot back until two months later and to no surprise, it hadn't been fixed. I'm fairly certain it was never taken out of the box. I immediately tried calling the phone number associated with this business, and conveniently the voicemail box is full and can't accept messages. I'm now disputing the charges through my credit card company. read more

After much communication a simple repair of one wheel took over 10 weeks. Only after I asked for the return of my roomba was I sent the quote and the repair was made the same day. read more

SoCalRobotRepair - Appliances & Repair Near Me

I was very pleased to find this repair resource as they offered to do the diagnostics for free. I called and got though to a human on my first try. I was given a ballpark estimate on the repair I might need which seemed fair, and with no obligation to go forward with the repair, i went ahead and the robot vacuum was picked up from my house literally within 15 minutes of my call that day. Within 2-3 days they rested back with to He cost of repair that was actually a bit less than their ballpark quote. I gave them the go ahead and within a few more days, they deposed the machine back at my home. I just ran the robot and it works well again. Door to door service, good price, good repair--I can highly recommend this repair service.o read more

Writing an update since upon my original review and creating a dispute through my credit card company initiating a refund the company actually immediately fixed my vacuum. Imagine that! The vacuum arrived a few days later and is in good working order. I cancelled the cc dispute and the company said they'd offer me a $15 refund which I'm still waiting for and also chump change. This company has no clue how to do customer service so be forewarned this is not a professional business as they are not even listed in Better Business Bureau. I'm pretty sure it's just a guy who fixes these things out of his house as the address I shipped it to is a residential home. So yes the vac is fixed but I'd consider doing your research before using SoCalRobot. As for Steve the owner I suggest you be more honest with customers and not promised 10-14 days. Or if there's a delay in shipping for issues that you initiate correspondence with the customer instead of simply replying to emails with "still working on it". Also I suggest you don't collect full payment from customers but rather a deposit and then charge the card upon completion of the repair. These are simple professional business practices that if you are unable to do then you probably have no business running a business. read more

They fixed it! I had tried to power-wash my Shark robot vacuum and killed the processor. SoCalRobotRepair fixed it, mailed it back, and it's back on the job. It did take a little longer than they had originally said, but they kept in touch with me the entire time and let me know what was going on. I'd use them again. read more

I sent my Shark IQ to SoCalRobotRepair because it was stopping *dozens* of times throughout a 90-minute clean. I was ready to trash it (and Shark was not making it easy for me to get a replacement, even though it was less than 1 year old). SoCalRobotRepair replaced the suction motor and the brushes (they were worn), and it's been operating perfectly ever since. Who knew! I'm so glad we saved a robot vac's life -- and saved me from spending more on a new one. read more

Great communication. Fixed quickly. Reasonable. Chester Lester is home and back at Work!

Working with SoCalRbot was quick and easy. They emailed a pre-paid label and I sent in my robot vacuum and it was ready and repaired within days. They sent it back and its working well. I recommend them for your robot vacuum repairs that are out of warranty. read more

These guys are on it! Incredibly responsive with a 24 hour response time if not same day. They provide a professional level of repair and technical support and will answer any questions you may have. My Roomba S9+ was constantly going in circles, I kept resetting it and within 5 minutes it'd start doing it again. They told me this was a common issue when the bumper sensors wear out. So I shipped them my vacuum and within no time, I just got it back. It's running like new! Overall, the entire customer experience was seamless. From shipment to diagnosis to payment. Beyond easy. I'm half way across the country but I felt like I was working with a local repair service down the street. We have three Roomba S9+s for my home and business. I know now if I need any maintenance/tech support I know I'm good! All that said, if you need technical support and repair for your Robot Vacuum, look nowhere else. These guys will take care of you! read more

They made it remarkably easy to ship my Roomba (free) to them and get it back in a timely manner. They also responded to my emails in less than a day to keep me abreast of repair and maintenance costs. read more

Wasn't sure about putting $ into our kaput Shark, but feel relieved to find the repair reasonable, and shipping easy & included. Back to form and function. Thanks SoCal! read more

So this is a deal. I had two robots fixed. They gave me an estimate of $179 each not really telling me what they're going to do. I paid that about two weeks later they let me know that I owed 27.99 twice. They said it was for parts that you need to replace every six months so I figure to get it back. I better pay it since I had waited already a month, when I received my robots back, they worked, but I asked for my two parts were for 27.99 that were replacement parts! And then they said they put them on them so they were going to send my robots back without the parts on them the brush and the roller. It was my fault I should've got it in writing just beware. read more

The owner is fantastic! He is very knowledgable with different types of vacuums.He provides warranties for his products. The prices here were much lower than the manufacture would charge. read more

I got my robot much later than promised or expected, and didn't feel that communication was very good, but when I did receive my robot, it worked well and is still doing well 45 days later. read more

Our back-and-forth communications didn't always go smoothly, but my Roomba works great now. It's very convenient having it picked up and returned. read more