I have had a positive experience with this company for years. The technicians are highly trained…read moreand professional. Recently one of their techs, Graydon Damron, came in for a yearly matainence on my RO system, and he provided great service, going the extra mile and efficiently finishing the job. And, with a smile!!! Thanks for great service!

They came and got the work done and the previous review no longer applies to the Water filtration…read moresystem.

Have had many issues in regard to billing. We have tried to cancel our service and I have asked…read morethem multiple times to CALL BEFORE THEY SHOW to ensure someone is at our office. THEY HAVE NEVER CALLED. Then KYLE, the owner, left an EXTREMELY RUDE AND UNPROFESSIONAL message with our receptionist. DO NOT USE THEM. We have been faithful clients for 5 years and have always had small issues (billing and service) but no customer deserves to be disrespected to the level that Kyle takes it. Edit: they showed up without calling or me making an appointment. I called twice. They showed up 4 times. Wtaf. So glad we are done with them.

The delivery people who brought our water were great. Always on time, super friendly and polite…read more The office, as others have noted, is a hot mess. Their billing is from another generation and frankly, a little sloppy. Customer service is from the old school: surly and mean. Their equipment is dirty: I sent one dispenser back because it was filthy and the second one was not nearly as dirty so we just cleaned it off and wrote it off as too much hassle to call their office again. But here's the thing, when we pointed out that their dispensers could use a little cleaning before they go out to new customers (these aren't new units) they pulled a serious attitude and cut the conversation short. To put it mildly, they don't take criticism well. Hey, if a customer is pointing out that you have two dirty water dispensers give a shout out to the guys in the warehouse to pay more attention, don't tell the customer to pound sand. As for the billing...they charged us for one extra bottle that we never received. Wait...that's what another customer here on Yelp complained about too. Do I sense a pattern? This company needs to get their act together (though I feel it's a little too late for that) and act like a responsible business so locals feel good about supporting them instead of the giant water companies. They give mom and pop businesses a bad name. Go with Sparkletts or one of the bigger names, at least they have clean equipment and they won't try to rip you off.

Weeks into trying to get I. Touch with someone. Don't even…read morethink of getting primo/ sparklets or ready refresh water delivery service. The absolute worst customer service (if you can even get ahold of someone) Filing a complaint with the BBB today.

First off !! I would like to point out our weekly Sparkletts water Delivery Man "Rene" does amazing…read morejob! He is very sweet and kind, he always makes sure to switch out our old for new. I commended him rain or shine he is here on those specific days! Thank you so much Rene! Have a blessed year! We Requested a new water dispenser since our old one was leaking. Today Received a New Water Dispenser in Thousand Oaks,CA . This Water dispenser is very easy to use. The cost is great too! It's very high quality great water!! There were 2 Workers Eddie and John were both amazing!! They were both very sweet, kind, caring, and really down to earth! They both have an upbeat personality & so easy to talk to! We are so thrilled to get replaced! They made sure everything was functioning right before they left. Big Thank you so much to Eddie & John!! Have a blessed Year! Thank you so much Sparkletts Water! I'll definitely tell all my family & friends about Sparkletts

Boneso & Harms is incredibly reliable, professional, and easy to work with. They truly go the extra…read moremile to confirm that your loads get delivered safely and on time. I highly recommend Boneso and Harms if you're looking for an accountable trucking company with excellent customer service. Thank you to Derek, Robby, and the team for always ensuring our loads get delivered in a timely manner and in excellent condition!

Good customer service, always very prompt at getting my equipment moved to its proper location…read morewithout any issue. Highly recommend this local family business to anyone needing equipment moved, vineyard removals, pools filled, etc! Thank you Derek!

We used this company to install reverse osmosis and a whole house filtration. We liked the vibe and…read morethe Offer better than the big guys. So far I'm happy and all is well!

PureLux H2O has been amazing! I feel so much better knowing that my house is has a full complete…read morewhole house water filtration system! Water is so important and so I wanted to make sure I have the cleanest and best!!! These guys are great!!

Estella is AMAZING!!!! She takes care of my account every time and is so professional. We love the…read moreAlice Water at my residence for my family as well as at the office for our employees. I always know I'm in the company of friends when I see the AliveWater jugs. God bless! Thank you!

It honestly feels like a total waste of money…read more I can even see what looks like leftover quartz sand or maifan stone from the filtration. The bottle looks like it was custom-ordered from Mexico or China or something. I genuinely don't know where all those amazed reviews came from. Like, who suddenly decides, "Yeah, this is the water I need in my life"? At this point, I'd rather eat my great-grandma's boiled Brussels sprouts every single day than take one sip of this.

So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

THIS. PLACE. IS…read more AAAAMAZING ! Oh You get water! and You get water! oh you don't like regular water well they got osmoses water oh not digging that kind of water they got alkaline water ! Thank you Water Store

Honestly, everything is just so smooth with them. I switched to VWS after Nestle Ready Refresh…read morestarted going downhill. The switch was easy, deliveries and auto-pay - easy ... and get this, Nicholas came by today to deliver and I asked him a question about a concern with my dispenser, he immediately took a look and asked me if I bought this unit from them. I was fully honest of course and told him no. I had purchased it from Ready Refresh years ago. Anyway, he tells me he is not sure but will ask the warehouse employee and get back to me. A couple hours later I got a text from him following up. I am still just in awe of the follow up and customer service. Now I do wanna say, sometimes I get a different deliver guy. I don't know his name but he is not really friendly. But I hope Nicholas comes back and again, I cannot complain about how smooth it is to do business with them. Super happy.

I was running my hand through my hair this morning and thinking "whoa my hair feels so soft"…read more Thanks Kinetico! I've had three systems installed by them and the process is always great. They recently helped me take my reverse osmosis system with me from my old house to my new one when I moved. I love the peace of mind I feel when I'm refilling my kids water bottles before soccer practice. The whole house water softener system is something I've been planning and saving for. My new old house (built in 1958) needed two systems instead of one, which would have been out of my price range. But they worked with me to finally make it happen. Roman is a great technician and his installs are super tidy.

We have been a Kinetico customer for more than 30 years. We have never been happier with the…read moreoutcome of the customer service and especially the Kinetico product. Edward is responsive. He provided me with all the details of the water system that our city requested to pass inspection upon installation. His installation team is professional. They have the eye for the little installation details. I said this because of where my system had to be installed, and the team worked hard to make it happen. This morning, my inspection passed in flying colors. Edward was confident it would pass. We purchased the Premier Twin-Tank Non-Electric Softener, Premier Twin-Tank Non-Electric Chlorine/Chloramine Filter. There are only two of us in the household, and the product is sufficient enough for us. We couldn't be happier. It's a great system from a great company. As for value, I have said it all.

Augies has been taking care of my soft water system for several years now and I couldn't be…read morehappier. They are knowledgeable, efficient and very fair.

Having just moved into a new home has posed some issues which include some older items such as a…read morewater softener. We called one company and was told the softener was no longer softening our water and we would have to spend $6000 to replace it. We were very surprised, so we called Augies Water Systems, the name and phone number that we found on the water softener. A technician came out and looked at our existing units. His conclusion was that the water softener was indeed softening water. He replaced a few items for around $30.00 and a service fee and suggested we have the units checked annually. He was on time and quite thorough with his visit. We were so impressed and lucky we had called this company. I would highly recommend Augies Water Systems. I wish all companies were as competent and honest as they are. I have no misgivings who I would use for the maintenance of my unit in the future!!! Sherrie Anderson