I have been going to this place for the past year and half and really liked the place especially when all the girls spoke English and never talked in Vietnamese to each other that makes the customers feel like they are talking about them. Also they were fast and did a good job. However lately the have hired few new employee's, and I personally have had bad experiences last two times , this review is only about yesterday . I arrived there around 3pm (THURDAY wanted to make sure to go on a day that they were not too busy). They had only one customer who was getting a pedicure and ANC, her nails were already in foil, I too Wanted to get an ANC, no pedicure, which it usually takes 1/2 an hour or a little longer, but the technician who started to do my nails took her sweet time I am not exaggerating, a 1/2 job took 1 hour and 40 minutes, while doing my nails she checked her phone, kept talking to another co-worker in Vietnamese got up and moved around several times didn't even wrap the foil correctly on my nails so it took longer for removal of the ANC , she tried to make the decision for the color also told me I shouldn't get Ombre coloring, told me it costs $10.00 more, like it was her place to tell me what I can spend !! (in reality she probably didn't know how to do it), she filed the nail on one figure and missed another I tried to tell her, but she made me feel like I don't know anything, finally I was so tired and wanted to go home that I told her I don't want the hand massage. Also I noticed she did not even use sanitized tools for my manicure, because when I asked her to do a manicure, she took her tools out of a clean plastic bag, (I thought oh good she uses clean tools) but then after doing my nails she put it back in the same bag and place it in her drawer, after she was done I decided to talked about my experience to one of the nail technicians who is usually there (Tahra) but she made up some excuses and told me" this is the way they work over here so I should not complain". when I was ready to pay with my debit card, she processed my card and without asking me she gave herself an almost 40% TIP, I am glad I looked at my receipt, made sure they voided that transaction, left her a $2.00 tip which she didn't even deserve that..... for the money they charge they should make sure of a perfect customer service every single time a customer comes inside not just once in a while. I have spent 100's of dollars there before because I thought they did a good job. But the way they treated me yesterday by being rude and thinking, they could fool me with a lousy and incomplete job especially not using sanitized tools and take my money also give yourself a hefty tip just like that!! Let's think twice... I don't think so! I will not be going there again. And I suggest for you not to go there either. read more

If you're in the area, this is the place to go for your hands and feet - the owner Vee and her crew are very welcoming, personable, and professional. For me, they were THE BEST. They were super helful and performed an absolutely amazing spa pedicure and manicure - my feet and hands thank them. A key feature thats different about this nail salon: they do not try to pressure you or up sale you into others service that they offer. They are really excellent at paying attention to detail, and engage with you like you're family. Today was my first visit, and I will definitely be back as a regular. I extremely love this place so much. Y'all need to check it out. read more

The new owner and staff are fabulous. I went here a couple years ago and decided to give them another try. To my surprise there were new owners!! I absolutely love the new owners and staff!! The have tons of colors and do a great job. Highly recommend. read more

This place has such bad service. Not even sure why it has 4 stars. This was the worst pedicure ever.

Tina and Timmy were so friendly i loved my full set they are so friendly so nice i love the new owners ..very nice place to get nails done ..i actually didn't get bored usually in some salons they aren't friendly but this salon sure is very friendly.. I actually knew there was new owner before even going inside because i have seen couple of changes read more

Soleil Nail Spa - They are best - Nail Salons Near Me - Kent, Washington

I am beyond disappointed in my experience here. I got an eyebrow wax and dip manicure. I said not to shake my brows, just a clean up. I walked out with half of my brows gone. I look like I'm from the 90s. For my manicure, I chose an almost white color. I look down and my nails are hot pink. After showing the sample and my nails side by side, they tried to say I was wrong. They refused to redo it, but rather dip white over it. They did so be nail twice and it was much whiter. The lady continued to speak rude about me in her language. God forbid I want all my nails the same color, Joann. read more

It was okay. I like the pedicure but they ripped me off. I payed $50 just for a $25 pedicure and painted my nails. Barley filed them or anything. It should have been way less. read more

I can in at 3:45pm after work and it was quiet. Tahra was my nail tech and did my shellac pedicure and ANC manicure. Both were wonderful. She did a holographic polish for me in a short Stilleto shape. I was so pleased leaving. Usually when I get my nails done it's hot or miss. This defiantly was a hit. I'll be coming back for sure! read more

I've come to this salon fairly consistently for the past few years, and have been less and less satisfied each time. Part of the issue is that the quality depends on who is working with you. The last two visits have been especially disappointing, and I will not be returning. I typically get acrylics, so go in on a regular basis. I went in a few months ago and asked for them to be removed so I could give my nails a chance to strengthen and heal. The gal pried the nails off using a plastic tip, which lead to two of my nails ripping through. She went to help another customer, and a second employee came to finish the manicure. This woman noted that my nails were incredibly thin, poked at the places where they had torn through, and then began to buff my nails, including the two that had open tears on them. She seemed shocked that I was in pain. This last time, I went in to have acrylics put on again. I was told there would be a 20 minute wait. After about 15 minutes, I was given a chair, and my nails were ground down, tips were put on, and the employee clipped them and began filing them. She was done shaping one hand when she has to move over to help another customer who had an appointment. I agreed to wait. Over the next few minutes, most of the other employees began working with new customers. After waiting for FORTY MINUTES, one other person came and finished shaping my nails. This clearly was done because the woman originally helping me could tell I was impatient and asked him to. He asked me to wait a few more minutes and left. After another ten, I asked her to have someone take the tips off so I could leave. She explained again that the woman she was helping had an appointment. I told her I understood, but that I had now been waiting for over an hour. She told me she would take them off for me in just a few. Ten minutes after that conversation, I left. As I walked out, she and another woman both said, "Sorry." I have no problem with employees moving between clients. But there was no follow up, and I was left sitting for an hour. I understood I was a walk-in, but if they couldn't have helped me, they should have told me or given me a more accurate time frame. I left having wasted an hour and a half, and had to find a different place to complete my nails. read more

I give 1 star due to Tina and Timmy they were great but Lina was not. Lina had an attitude the whole time she made me pay before she finished and when I messed up my nail a little I wanted it fixed so I asked she rolled her eyes at me and was very disrespectful. When they did on my nil was nice but service was horrible. This is the only place I have ever been to that charged 5$ to have long acrylic nails. This place is not recommended to anyone. read more

Soleil Nail Spa - Nails were good service was bad - Nail Salons Near Me - Kent, Washington

I have come here twice and both times were disappointing. The woman at the front desk with curly hair has an attitude and makes you feel like she is doing you a favor by even speaking to you when it is simply her job to be pleasant and check you out. The man doing my nails made me bleed, and the gel manicures not only look sloppy but start to rip off within 2-3 days. I would highly recommend avoiding this nail salon as much as possible. Will definitely not be returning!!! read more

Lina did my nails. I got a basic manicure gel nail polish. My experience wasn't that great. Lina honestly didn't crack a smile with me once and rarely gave me eye contact which made it not the friendliness experience. She also didn't push my cuticles back fully and when she tried she did it so fast and not gentle. You would think she'd be aware that cuticles are sensitive. And I got jipped on my hand massage, so sad. It was hard to pay $25 for that and I still gave a tip Argh. Such s bummer, won't be back. read more

I had a great experience at this nail salon. I went with my sister law and my toddler and they were very patient and friendly. By accident my son stepped on my freshly painted big toe-and even though they were closed (Tara) took her time to repair it! This is my new regular place read more

So, I have never written a review, but have been wanting to for a while now!! I'd been going to this nail spa for almost a year now, pretty regularly. Mostly because it's close to my house, but also all of the nail techs really are good, my issue is the bad attitude of one, that for me spoiled it for the rest!! After she was rude to me, I continued to go and spend my hard earned money, to get bad service. And though I complained to the owner, since they NEVER remember me, I end having her do my nails every time I go!!! I got the ANC, which I felt pressured to get, I broke 2 nails 2 days later, then when I went back though I tried to tell them i knew it was the wrong color. They continued, still charged me though it was completely different then acted upset that I didn't TIP!!! But that's not what took the cake!! Yesterday I went in for a full set, because ALL of my ANC literally peeled off!! I made an appointment for 4:30, when I got there early, I let them know I had an appointment but since everyone was busy I sat to wait. I watched 5 people go ahead of me, eyebrows, pedicures and even another full set!!!! It wasn't until (after waiting 30 minutes) I finally got up to leave, then I heard then yell after me "someone can help you right away," but it was too LATE!! I hope this helps make them better, because though I know they're great techs and enjoyed most of my visits, I WILL NOT BE RETURNING!!! read more

I came last weekend for a fill and had Timmy he didn't crack a smile or speak but maybe 2 words the customer service was so horrible it made me want to leave halfway through I felt so uncomfortable like I was troubling them crazy right .. I wanted to give a review then but thought no maybe he / they were just having a bad day and gave them the benefit of doubt. I went in on a Sunday by Wednesday 3 nails were lifting on the side and another completely broke do to lifting so I went back in this Saturday to get them fixed and was greeted with what u need today I said a color change and repairs. I began to tell her I was just here Saturday and wondered why 5 nails had already lifted the lady, not sure of her name said oh your paying for all the repairs I said ok that's fine I didn't ask for anything free she was just immediately was defensive she literally grabbed my hands and threw tools around so roughly I was thinking to myself what the heck is this for real!? I was so taken back and thrown off guard by the disrespect and rudeness i couldn't believe I was experiencing this type of service. She rushed my repair and painted so quickly the nails were lumpy with ridges and she painted all over my cuticles I had to ask her to clean the edges and the pics I post are after she tried to clean up the edges the worst nail experience everrrr! This place is horrible I don't even know how they are still in business. I'm mad that I actually had to pay to repair all the lifting nails and they came out in even worse shape. read more

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Yes Timmy does a great job. But I'm not rating a person, I'm rating a place. So let's get started. First off, one time we were there, Timmy approached my girlfriend with his kit and they started up, but the owner pulled him and had a low-level flunky do the manicure - with predictably poor results. She pulled Timmy so he could go work on a person who was clearly a new client. I understand trying to impress new clients with your best work, but don't literally bait-and-switch us. Why does this matter so much? Nail care is heavily dependent on skill and motivation. An unskilled or unmotivated manicurist will fail to file evenly, leave cuticle material and callus, slice or puncture the flesh, and botch the paint job. Timmy is great, if you get him, but every other manicurist we've had there has been terrible. Effectively, you should give a discount, probably about 25%, if a client doesn't get Timmy. There's more than that much difference in quality. If you don't want to do that, then train your people and motivate them, or attract trained and motivated employees by paying them something. Secondly, the cleanliness is terrible. One solid evening of cleaning by your staff could take care of this problem, but it looks like that hasn't happened in a very long time. As an example, the UV lamp for curing shellac is encrusted with old filth. Yes UV light kills some things, but please just give it a cleaning anyway. I love that you bring out the mani/pedi tools in autoclave bags. Too bad they're already open, making it look an awful lot like you never ran them through the autoclave. It takes 10 minutes extra per client, the bags can't be reused, and an autoclave costs twelve hundo. I get that. But deceiving your clients is bad form. If I'm wrong about this, you can make it right by bringing the bags out sealed and warm, and opening them in front of the client. Along with the general cleanliness issues, it makes me wonder if the tools get sterilized at all. Please, please prove me wrong by sterilizing in front of everyone. The burden is now on you to prove that you're doing it right, since all appearances lead me to believe you're doing it wrong. In summary, I expect basically competent debriding and painting skills in an environment that doesn't make my skin crawl. read more

I love ANC nails always turn out great. Only 4stars because customer service doesn't seem to be top priority.

Came In and was greeted by a friendly manager named Timmy. They have tons of colors to choose from and a lot of shellac. Timmy and I carried on great conversation and it was an excellent experience they are so friendly. Salon is modern and not your typical hole in the wall. I can't wait to come back and try their herbal pedicure that is 60 minutes with paraffin dip!!!! This salon caters to customers.. ! And high five to Timmy he is so sweet and nice to talk to!!! Thanks read more

I went in a few days ago in need of a pedi and a new full set. Im fairly new to the area, and I thought I'd give it a try. I walked in and was directed to pick a polish for my pedicure. I was seated immediately for my pedicure and the gentleman that did my pedi did a wonderful job. He was very gentle and did a thorough job at cutting and cleaning up my cuticles. However, after my pedicure I was told to have a seat with another nail technician. Which is perfectly fine by me. As I have previously been a nail technician before, I understand that there are some service that other technicians can and cannot do. As I sat and waited for the technician to begin on my set, another tech next to her asked what kind of set I would like, ANC or a regular acrylic full set. Preferably, I just wanted an acrylic full set. I was then asked if I wanted gel polish. Previously, I've always done gel polish along with my sets but along with acrylic it can be a little thick. So I decided to go with a lighter colored gel polish. As the technician began on my set, I realized that she merely paid attention while etching my nails. (This is the step where they use a sanding bit to rough up the nail bed) later, acrylic was applied and before she even began I could see acrylic balls that were still stuck to the brush and she didn't bother to clean and remove the balls from the brush. (This causes acrylic to be lumpy when applied to the nail and not a so smooth finish) there were areas that were missed when she applied the acrylic to my nails and acrylic that was left all over my fingers and under my nails. My set looked very rushed and sadly, my polish wasn't that great. Thus, the polish I chose is a hard color to polish for a smooth finish. In other words, I was not pleased. Especially coming from another nail technician. I would suggest, give anyone who sits in the chair the same service as you would give yourself. I was very displeased with my set and went to have them fixed else where. I will not be returning. read more

The gel manicure I got lasted nearly a month! And I am always gardening or cooking. The staff was very polite and very helpful. I will definitely go back read more

I came to this salon a few years ago and didn't really like it and saw they were under new ownership and had some time to kill so decided to try it again and they tried to pressure me into a higher priced pedicure which I just wanted the classic the pedicure was just ok so I would prob just try a different place next time read more

Kinda spendy, $25 for a pedicure, but worth it. They are really nice and friendly here. My toenails and feet look great!!

Love this nail salon!! Awesome gel nail manicure! What a huge difference from my previous experience last week at Gina's nail salon down the street!! Thank you Timmy!! You're the best :) read more

I've been with Tina and Tahra for a long time now. Been loyal and always give them rave reviews. Lately it's been an attitude change towards me. Idk what it is. I stopped going for my nails and feet but really really like Nancy. She does a great job on my feet. Today I called and got a spot for 11am and I brought my daughter. I asked how much it would be to get her toes painted. They said it's 5 and since it wasn't busy at that time I said go ahead. Another lady came in about 5 minutes later when my daughter was almost done and she said she would wait. Idk what happened but Tina came over and was clearly talkin about my daughter and I in her language. The gestures gave it away. Plus the other nail lady was like don't worry about it. It really irritated me, maybe it was because the lady left so missed money idk but geez. I am loyal and spent so much damn money in there sometimes not even being totally happy with my nails and ALWAYS CAME BACK because I really loved them. 3 stars because I do genuinely love them but idk what I did for the attitudes towards me to change the way it has. Smh. Oh well read more

I love this nail salon. Ladies here know what they are doing been coming here for few years now, and since the new owner got this place it even got better. Never had a complain about their work and they offer so many color choices for shellac. It's clean and very shic, the music is relaxing. Everyone is so helpful, I had dry cuticles and they gave me some oil for it.. read more

Beware of some of the nails technicians including Tina (the owner), they talk smack about their customers in their language. I wouldn't have known if I didn't bring my mom. I had gone to Tina to get ANC done multiple times, till this time she needed a nap, so her now sister lied to me that she has an appointment and that I would have to wait if I want Tina to do my nails. So I didn't care whoever could get me the ANC. while another girl was doing my nails, Tina woke up from her nap which she was talking in one of the pedicure chair that I could see, but you know I get it, sometimes people need a nap. Tina woke up, and walked to her station, she started talking about me when her new sister told her how she had to lie to me to get her off from doing my nails, Tina told Tammy who I was but she use the word that she had no reason to call me that word in her language. Then my mom confronted one of the girl that was in that conversation with tina. I didn't understand anything at the time, I just saw Tina leaned over to her desk while having tammy doing her nails. My mom didn't tell me till we left the place. Mom also heard how nasty they talked about another customer who was pregnant who came in a little after I sat down to get my pedicure. I don't understand why do you have to be so nasty towards other people, these are your customers, and a pregnant woman? Really? You didn't think eventually some customers can understand your language? You are very ignorance, and very rude. Imagine if someone else talks about you in a language that you wouldn't understand. read more

I came in for a 4:30 appointment; it was clear they were pretty busy but that's no exception to not giving each client the best possible service. I came in for a regular (30 minute) pedicure which felt extremely rushed and ended up only taking about 20 minutes. I later noticed that whoever did my pedicure only gave me one coat of nail polish leaving the color somewhat transparent and failed to notice the huge air-bubble on one of my toes. It looks like I did my own toes; I definitely will not be back. read more

Got a mani pedi from Joann and Leann(?). Joann clipped my toenail/skin so much it bled and didn't even acknowledge it - I noticed it was bleeding a lot. she tried to do the same thing on the other side and they said it's because I have ingrown toenails. I don't have ingrown toenails and making it bleed doesn't help. I just hope it doesn't get infected No apology and throughout the rest of the session they were not polite nor accommodating. They never asked what liked what I think or if I liked the color- nothing around customer service. They would avoid talking sometimes and just motioned me to move my feet or hands - a bit unfriendly. Some of my nail polish is crooked now that I take a closer look. Regret tipping at all more I think about it. read more

I can't believe how beautiful my nails look and feel. Such professional services can't be found anywhere else in Kent. I have horrible ingrown toenails and they cleaned and serviced them perfectly. I love the fact that everyone in the shop speaks "English"!!! I always feel a little uneasy when the technicians speak other languages...I guess I'm a little paranoid ..but I really appreciate their courteous services. read more

My usual nail salon isn't open Sundays so I decided to give this place a shot and I'm glad I did! They were pretty busy but I wasn't in a hurry so I didn't mind the wait. Timmy did an excellent job on my pedicure and the design was exactly what I asked for! I also like that they have different pedicure packages and you can add on services such as paraffin dips and hot stone massages. I will absolutely come back to Soleil Nail salon! I have been getting my nails done for about 10 years, so I'm not an easy win! The place was clean and the atmosphere was great! You can tell a lot about a place by how they treat their regulars! If you are in the area stop by this salon, they won't disappointe! read more

Did my nails here, it was alright. When I went to do my eyebrows it was a whole different story. Completely unsanitary... the wax room is a through room to the break room. She kept reusing the same sticks and had no gloves on. Employees kept walking in and out with FOOD IN THEIR MOUTHS. Highly recommend to avoid this salon. read more

This is the worst fill I have ever gotten all of my nails are shaped differently I kept trying to explain it to the lady if she cld fix it but every time she fixed it it got worst to the point where I was tired of telling her.. there prices are ridiculous they make it up as they go on there board it says 27up for a fill I got nothing special on my nails just color no designs and they charged me $30 I will never return again I just hate when ppl do a half ass job and than charge u off the top of there head.. it's not worth it u will hate the way your nails look read more

My first trip was to use a gift certificate for a pedi. I'm now on my 3rd pedi and have the ANC on my nails! I have visited regularly every 2 weeks for the last couple months. Nancy is great for my pedi, Tina (owner) gave me my first pedi and has done my ANC one time. Lina has done my ANC twice. I've had the Secret product pedicure 2x and the spa pedicure 1x...I've been happy with all of it and get plenty of compliments on my nails. I had a horrible experience at another salon long ago and haven't had a pedi in over 10 years. Tina was so great my first time and made me feel very welcomed. Looking forward to being that girl who gets regular mani/pedis now! read more

Always so welcoming and kind staff. Very clean and professional. Herbal pedicures are the best!! New ownership has really turned this nail salon around. read more

Waiting for my turn, when a lady walked in and they did her nails before me... When she didn't have an appointment. Rude

I had been going to Tina to get my nails done for awhile now. My sister was the one that referred me to Tina (owner), even though my experience with Tina is a little different than my sister's experience.  I didn't mind that too much with all her personal questions or when she was rough on my hands.  Today I went to get my nails done, but before I go, I called to ask if Tina is available and if she would be able to take me, the person that answered the phone told me yes, even asked me what time I prefer,  I responded 3pm. She said, "Yes, Tina will be available for you." I got there; I was told by her Tarah that I would have to wait for 45 mins if I want Tina to do my nails. I looked over at the back, and Tina was in a pedicure chair. She heard me asking for her, but she just ignored me.  But I assumed she must be busy otherwise she would at least say hi. Tarah continues telling me that Tina has a client at 3pm. So I asked if anyone else can do ANC nails, Tarah said yes, and asked another lady (Joann) to do my nails.  I was all right with that. My mom was in the front by the entrance waiting for me.  Tina at this point is NAPPING. She woke up and walked over to her station.  Tarah started to tell her about Me wanted Tina to do my nails. Tina said told Tarah who I am and she said it all in her language (Vietnamese ) not knowing my mom who was waiting for me can speak and read Vietnamese. My mom did not want to say anything until these girls refer me and my sister a bitch. My mom then asked the lady that did my nails why they are calling and talking about customers that way. The lady responded to my mom that because there are too many customers and that most of them won't understand Vietnamese. Then my mom said that doesn't matter you shouldn't be talking crap about your customers,  you never know who can understand you, and they are the one that brings you money, show some respect. Then that lady said to my mom "oh you don't do this job, you don't know how we feel, it's tiring". My mom responded " It doesn't matter. Tiredness doesn't give you the right to call anyone nasty names and words." That lady then walked away and came back continuing finishing up my nails, and she asked me if that was my mom. She's now started saying all nice thing to me which at this point I still didn't know what they all talked about because I don't speak nor understand Vietnamese. The lady also asked me if I understand Vietnamese. And I said no. After she did my finger nails. She told me to go to sit in the pedicure chair. As I was doing that, there was another customer walked in who is not Asian and is pregnant, she was instructed to go sit in one of the pedicure chair, as she was doing that, all Tina, her sister and a couple of her staffs said about that pregnant lady that she is pregnant got a big belly , why does she still want pretty nails.  Oh, and she also called my sister, my mom and I "KAMPUCHEA" which is a rude and disgusting way to call Cambodian. That is like calling African American or any black man an N word. ** For those who doesn't know the history between Cambodia and Vietnam here's a little story behind why Tina the owner and Tarah her brother/sister don't like us for no reason is because Cambodia and Vietnam once had a war with one another. and some people are still holding on to this racism and hates. And unfortunately, Tina and Tarah are a few of them. ** Tina, later on, IM me on messenger and try to twist things. She said she didn't called us any bad words. She told me to google this world "Con nho" which isn't a bad word. But she's actually called us "Con Cho" which mean bitch. So there you go, if you go to that salon, listen for that word. I will NEVER go back there again. And sorry for this wrong reviews but I am not going stand behind racist, rude, and disgustingly disrespectful people. read more

Anna is amazing! She does a fantastic job with my claws and special designs. She will always have a real conversation with you, not the overly sweet and fake kind that always annoy me. She is the first person I have consistently gone back to for my nails in YEARS. I work with my hands a lot and her work lasts! read more

Bad service. The lady that did my nails over charged me and when I confronted the manager she lied about it. I was gonna cancel the design but she said the drawer is closed their boss left. They should give receipt next time. Can't believe this place with a lady like her. They should've checked the camera read more

Ugh got a mani-pedi here and honestly could have done a better job myself. The girl that did my toes was fine. But the girl that did my fingernails seems like she doesn't know what she's doing. So now my cuticles aren't even all gone and I've got a million hangnails on almost every finger. I've never gotten such a bad manicure ever before. Save your $30 and just do your nails at home. read more

I have given this place several chances because it's close to my home, but unfortunately every time I come here my shellac is chipping within days. Sometimes the very next day. When I've come in to get it fixed they actually charge me. I know it's not my fault because when I go to another location in Seattle this does not happen. My shellac has lasted up to 3 weeks (when I'm busy traveling) with no chipping. They also always have to put 3 coats to get the full color. I'm not sure if this is because the polish is old or watered down. Either way shellac should last two weeks with normal wear n tear. I will make the drive to Seattle to get my nails done properly and I'll pay a little more too. Terrible that they would charge me for a fix when I've come back within two days with chipped polish. Finally, they are not friendly. They barely speak to you and rarely smile. I'd rather spend my money in a place that outwardly shows they want my business. read more