All I can say is, what the heck just happened. I ordered, and paid. Waiting for my order and a guy opens the window and says nothing. Hands me a bag of my food, says nothing. Hands me my drink... basically just shoves it at me. Then hands me my straw... just shoves it at me without saying anything, the all of this is a separate hand off/ shoving motion then the receipt, separate and shoves it at me. No words. I say thank you and he finally says thank you. I just thought he couldn't talk, and that's okay, but his mannerisms and actions were word as hell. read more

New $1.99 junior chicken sandwich was actually very good. It was honey Chipotle sauce. For that price, it was filling and had a decent flavor. Side of queso for $1 is a steal. read more

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The service was AMAZING!! I did have a small issue with one of the employees, but Benjamin resolved it quickly and efficiently. The food and drinks Benjamin prepared was exquisite! I truly enjoyed my experience from this Sonic location, despite the mishaps with the other employee, who's name I did not get because he was uncooperative. Thank you Benjamin!! read more

Sonic Drive-In - Bart Simpson trying the drink that was prepared - Burgers Near Me - Mesa, Arizona

Downloaded yelp just to leave my first bad review. I was sitting at the drive thru for 10 minutes looking at that dumb screen. No one in front of me. finally someone came to the speaker. I asked, "what's the ocean water?" He said it was like a blue sprite and I said "oh okay thanks I don't want that, I'd like a blue coconut slushie." He said okay one second. Then I saw him walk off the POS system and didn't come back for 4 minutes. none of these numbers are exaggerated. Dude comes back and rings in the ocean water. I say "brother you've gotta be kidding me." I leave the drive thru. I'd leave a 0 star if I could. I'm going to watch videos of sonic workers falling on skates. Have a good day. read more

Ordered on the app! My order was brought out almost as soon as I said I arrived! Slush was great consistency and tots were delicious and came with ketchup! read more

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this was the worst service i have ever experience. 1. tax asf 2. the worker was looking at my girl funny and it took me 30 mins to get one singular corn dog. never coming back read more

It was a quick stop for some crispy chicken burger and a chicken slider. The service was quick, the place is clean and decent crowd. The slider is very small and tasted alright. The popcorn chicken was good and my kid enjoyed it. Overall had a good experience. read more

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Typically the service here is fine. A little slow but atleast they are kind. Far from the "managers" attitude tonight. His hateful attitude and rude responses were and should be looked into by corporate. read more

thanks! trystan was helpful and was nice in letting us know hours and such. some random honked at me in the driveway tho. not trystans fault read more

Sonic Drive-In - Burgers Near Me - Mesa, Arizona

The service is really slow and they took over a half hour to get DRINKS. Just drinks no food. We had to push the button and ask for them over 3 times and they still took forever. And this is EVERY-TIME. The place isn't too clean but it At least seemed sanitary, no bathrooms. read more

Sonic Drive-In - The drive through waiting lane - Burgers Near Me - Mesa, Arizona

Worst Sonic. I drive 30 minutes back home and my food was ALL wrong. And the "Manager" was so rude to me and my dad! I had to waste gas just to go back there and get the right food. read more

Ridiculous my family and I have crossed this sonic off our list! We were literally going maybe 3-5 times a week mainly for the drinks but today they told us they will charge for even one sauce with poppers, chicken nuggets or mozzarella sticks. They even show the sauce coming with the food in the pics. I think it's a sneaky way to up the bill and so we will go spend our money elsewhere. I totally understand charging for excessive sauces but one should come with the order! Bye Sonic! keep your overpriced greasy food LOL read more

Okay so I ordered my food, the burgers and drinks were great and exactly as I had ordered, which in this day and age is nothing short of a miracle (from any restaurant) my biggest complaint is that all of our food was put in one bag, which quickly broke causing all of our mozzarella sticks to fall on the ground. This was poorly designed and the employees should know better. To make matters worse, getting a refund is nearly impossible. read more

Ashton is the best! He is always so kind and helpful! 10/10 customer service !!!!!! love love love this sonic

Yoni is quick, accurate, and friendly. This Sonic is clean and sparkles. It's a nice way to start the day. Thanks Sonic for the broccoli side dish. Now hiring read more

Sonic Drive-In - Broccoli cheddar tots 11/14/22 - Burgers Near Me - Mesa, Arizona

Went during half price shake specials, ordered a reeces blast with EXTRA reeces and added cookie dough for myself and the strawberry cheesecake one for my better half. Upon my departure, I noticed that they had sprinkled about 4 pieces of reeces on top and gave me basically a large cup full of just vanilla soft serve. They did correct it but the strawberry cheesecake was definitely 1/2 price... half whip cream and no strawberry chunks, that I didnt find out until I got home. definitely need to rethink the staff at that store for sure . Also is corporate food places just giving up on customer service? Just a common accurance across the board with every fast food place these days. Hire me for corporate training read more

I would leave ZERO stars if I could. What a joke this place is. Pulled in well before midnight and they had already closed. No one even acknowledged us or said anything. Terrible service. read more

they're rude to every customer and when they have to "go out of their way" they catch an attitude. i did not feel welcome nor did they make sure i got everything with my meal. i will not be returning to this location i would give 0 stars if i had the opportunity read more

Was very displeased with the service. Order was completely wrong and the sonic blast had next to no toppings in it and felt severely ripped off. They were also completely out of French fries and tator tots which seemed odd and disappointing. read more

insanely slow service, literally every time i come to this sonic (which i have come to for many many years due to the fact it's close. if you don't have to go here i'd avoid it, the wait is typically 15-30 minutes even with a mobile order while waiting at the pick up stalls. read more

great service!! The store is always super clean and employees are very nice. There employees Soyna, and Miriah are very quick, and very respectful. Definitely recommend read more

I was just there for a DoorDash order. Having recently started DoorDashing, I was confused on where to pick up the food so I asked the worker upfront. Her name tag read Noemy. She was really rude when I asked her for help. She rolled her eyes and gave attitude when answering my question. Please teach your employees some manners in being polite and respectful with anyone and everyone coming through. read more

The worst service consistently is at this location. The latest is that it took more than 20 minutes to get a shake ordered in their app.

So I haven't been here since my last review about 6 months ago, but I was craving a coney and some tater tots and thought I'd give it another try. BIG MISTAKE!!!!!! I asked for onion on my coney and got none!! The bun was dried out and hard as a rock!! My medium tots order was only half full!!!!! Sadly, this will be my last visit to Sonic. I'm done!!!!! read more

Waited 25 minutes for an item and a drink horrible service..need new management.. pe I ple walking around and not working! Lazy workers .. needs improvement and a can do attitude.. read more

This place is as good or better than most in its class. Perfect? Maybe not but the service is at least the best to be expected in this type of industry. Reading the negative remarks, please, keep in mind a ridiculous comment doesn't make you a professional in judging an establishment. Pulling hotdogs from the trash? Really? Seriously? Go away. Nobody believes you. How do you know about what happens within the business? Sounds more like a personal issue than a reliable review. read more

My order was brought out to me faster than usual, which was nice because it is often pretty slow even when I'm one of a few cars in the lot. This time, a young man with brown hair brought my slush to my car and I said "thank you so much!" and he didn't even look at me or say anything. As he started to walk away I said, "have a great day!" and he barely glanced at me through the corner of his eye and said nothing and walked back to the kitchen. Seriously, what kind of customer service are they teaching here? read more

There is a rude chubby dude here who is the biggest jerk on the planet and I'm calling corporate today to complain. He never gets the order right. He charges us wrong, he's gotten several items wrong. He needs to be fired immediately because this is the fourth time we've had issues with him. read more

Without fail, Every. Single. Time. They will mess up my order. I keep asking myself why I continue to give them a chance. It's literally across the street from where I live, so it's convenient and tempting. I always order a regular drink, #4 combo with tots, and a plain cheeseburger for the kid. Either it comes out with someone else's order, missing items, extra items, incorrect, cold, 30 minutes later, or just gross. Sometimes all of the above. It's beyond ridiculous. I've tried at least 10 times over the span of a year. I repeat... Every. Single. Time. read more

I ordered a bacon cheeseburger with no mustard, no tomato's, add mayonnaise & ketchup. THIS is what I got. Seriously?!?!? read more

Sonic Drive-In - Nasty looking cheeseburger which is NOT what I ordered. - Burgers Near Me - Mesa, Arizona

My order was pretty small in portion. I paid $8 for an unsweetened peach that should've been sweet. Soggy onion rings and a misadvertised small (jumbo) popcorn chicken. The grease just made me sick. On two occasions I've gone to this location and I've had a terrible experience each time. Had I not flagged one of the people who run your orders out I never would've got my falsely advertised meal. Avoid. read more

Do NOT order food from this location. It's always dry and overdone and lacking in flavor of any kind. We live nearby and have tried this place a few times and every visit is worse than the last. The only thing we've actually enjoyed from here is the ice cream (and their crushed ice). read more

Sonic Drive-In - Chicken Slinger - Burgers Near Me - Mesa, Arizona

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I got a blue cream Slush and it had a bunch of brown specks all inside of it. It probably was just some crumbles from one of the nearby toppings. I just didn't appreciate it. Although it may not effect me very badly, it could effect people that have gluten or nut allergies terribly. Could even be deadly. The cross contamination is a dangerous situation. read more

I am very disappointed with Jackie and her horrible service. I tried ordering my food on the Sonic App to be able to get my drinks at half price like it says on the commercial. The app was down so I asked Jackie to give my drinks a half price. She said no when I asked to see a manager she said the manager was too busy to speak to me. I told her I would not mind waiting. We waited 25 minutes and nobody came; so, we left and went to McDonald's. This is a very unacceptable SONIC! read more

We picked up hot fudge sundaes last night. Came in a styrofoam cup. Very small amount of ice cream. Extremely small amount of what was definitively not hot fudge. Hard and glued onto the side of cup and only around the rim. Impossible to even chew! Complete waste of almost $7. read more

Very rude and slow service, I waited at the first stall for 20 minutes for 3 drink orders, I then re-order at a new stall and get rudely hung up on mid order, I pull to the drive through and complained and they did not care and were very rude. Workers name was benjamin and he could care less if he was there or not. read more

Every time I come to this location I only get a drink from an online order and it always says someone is coming on the screen and nobody comes until 10 minutes later. It's annoying id rather go to Horne and mckellips location. read more

This location does not accept Postmates orders, although they won't tell you that until you've placed an order, have needlessly waited in line, and given them your credit card. There's no disclaimer or signage warning you of this at the drive through menu, the window, or anywhere else, despite the fact there's signs plastered everywhere that they accept food delivery orders from other competitors such as Uber Eats. It's a terrible inconvenience for the Postmates driver and for the customer. Not to mention a waste of products and time when the employees have already prepped the food. If I was the general manager, I would speak with my credit card vendor to figure out how to continue accepting Postmates orders, otherwise it's lost business through and through. Because of this negative experience, I will be avoiding this location as a driver and a customer. read more

Honestly I would avoid this sonic as much as possible. There's too many incidents that I'm now coming to write a review. 1. I came here and ordered a cold brew and a Diet Coke. They took my card and then I didn't see them for 5 minutes but could see my Diet Coke was ready. There were no other people here. She finally came up and said they didn't have cold brew ready (it was 9 am) and they just started making it. My child was already fussy at the point so I said I'll just have my soda and go because my child was fussy. She then played with my card for another 2 minutes before letting me go. 2. I ordered 4 drinks. It was $12.41. I gave $20.41. The employee left the window opened and asked her employees if it was $7 or $8 change. 3. Today I ordered French toast sticks and a drink. It was $11.02. I gave $21.02. The employee gives my $9. I look at her and she holds up the $1 and asks if I want my change. What? 4. Today they also messed up my order. They were trying to give me a hot dog not French toast sticks. So I asked to just charge me my drinks and give the rest back. The two girls so we're so confused on what to do. Then some man is yelling "what does she want? Why is she still here? Just give her what she wants." This Sonic used to be my place in highschool. Five years later and it's a shit show.. it's frustrating because I need a drive thru because my daughter is in the back seat and there's no other sonic that close. Only giving 2 stars because it's Covid and they may be stressed, but honestly o want to give 0. It's that bad here. read more

Y'all gotta hire another morning person. There's always a line and the person working is always slammed. Not fair to them to handle it all on their own. read more