I receive text messages from sonic with promotions re: new items , specials of the day etc. I was in the mood for a sundae and went to grab one for me And a friend of mine. When I mentioned the special price they said they werent Offering that price. Once I explained it was a text/club prIce they asked me to pull forward. After all 4 employees looked at my text message and they had their little pow wow they decided to give me the price. When they handed me my sundaes, honest to God they basically took one sundae and split it into two! So they scammed me but whatever ! I will Think twice about this location the next time I want to make an ice cream run! I mean Come on, even at half price sonic your not losing and dinero dayum read more

This is the absolute worst fast food place! Not once, not twice but three times I have not gotten my food using their app. No help from customer service and wach time the dollar figure wasn't cheap. I was given a free drink with purchase coupon. Big whoop! Do yourself a favor and avoid Sonic like the Covid 19 virus! To many other good places to go who know how to take your oder and get your food to you read more

Food was terrible, but service was quick. If I could give zero stars, I would. I had a simple grilled cheese and it was burnt.

Their Ice cream machine was broken they ask us to pull in to a parking spot so that they could get it to us and not hold up the line then they forgot about us . Talk to them about getting a refund they where acting very rude and snotty . read more

I came here and got nuggets and a burger, I get home and the burger wasn't as good as I remember. I called back and the manager Cathy was soo soo kind and let us come back to get something new. Ended up getting icecream, all for free. Thankfully I live pretty close, but all in all, not mad about the experience, and I would go back. read more

The ONLY thing that Sonic WAS good for was their ice. They are no longer selling it. I went to 2 locations and the girls working the drive thu both said "we're not selling ice". I tried to get clarification about what that meant and they both replied the same thing "all I was told is that we're not selling ice". SAD read more

We love Sonic in general, but this location is the worst we have been to. Employee took forever to get my order right. Had a somewhat large order for our family of 5, so expected a slight wait. Didnt have a wait, but they didnt have an item we ordered and thry didnt let us know until after we paid. They offered to swap it out for a comparable item, and we agreed. Said item was $.20 more. I figured it was their mistake so theyd just cover the twenty cents. Nope! They wanted me to pay over $2 MORE to "upgrade" a size. It was something so small that shouldnt have been an issue but the guy was such an idiot that it became a bigger issue. He didn't understand the simple concept of fixing our order, and then had to void it all out anyway. So annoyed. read more

This is the slowest sonic I've ever been to. First, we went to the pull up window and that took 15 mins for the employee to talk to us. A different day we decided to give it another shot but we went through the drive through the instead and that took us about 30 mins in line. We live right down the street so it's convenient. A week later we went back and low and behold it was the same story. This is ridiculous for a sonic to be this slow. Granted the employee at the window was nice but still they need to get it together. read more

Dont kow about the food because I don't eat beef or fried chicken but their supposed real icecream creamery shakes are not good at all. 1 a real shake is NOT light as air, i mean seriously it felt like nothing was in the cup it was so light. 2 it taste as though they use almost all whipcream and very little icecream. I threw it away it was just so aweful. Dont waste your money go to 31 or cold stone or subzero. read more

Sonic had lost its spark a long time ago. Its only Saving grace right now are the never ending coupons I get and the technology they implement. Now if only their employees were actually trained on how to use the technology it'd actually save the customers the time it's meant to. Also, the new order in the app and pick up at the right time is awesome except this location seemed to still make it when the order was placed, not at a time when it's make sense to for my pickup time so my ice cream was partially melted and poorly mixed. read more

Great staff and food:-). They make super great slushies, go to sonic 2-4pm to get half off read more

The only reason I even gave them three stars was not because of the food but for their drinks I always stop by here especially during summer drinks are always refreshing so many flavors&great happy hour deals FYI never order the onion rings yuck they taste as tho they fried them in the same batter the use for the honey corn dogs read more

Sonic Drive-In - Watermelon slush so good & refreshing on these hot summer days - Burgers Near Me - Mesa, Arizona

Careful using your card I had two transaction from this place. I asked for a refund they never did.

Lexi there is amazing the app was acting crazy so were the ordering screens and she helped fixed my order so our family could enjoy some ice cream. Thank you so much Lexi for having amazing customer service, I wish everyone was like you sweetie!!! read more

Most disgusting place I've ever been too. The burger was so stale I couldn't bite through it. The hot dogs were super rubbery. Took one bite and threw it back in the bag. If I didn't have to wait so long for service I would have demanded my money back. What a waste. read more

I have ordered slushees before from this location however the last two slushees I have gotten were horrible. I get a blue raspberry slushee with nerds and one time they didn't put any flavoring in it and my slushee was just clear with nerds. I just got one tonight and again it was clear, I was told that I had to mix it myself because the flavor was at the bottom? I've ordered this slushee for years and have never been told to mix it myself. Tragic. read more

Literally the worst Sonic. They told us they stopped serving @10 when they close @12 and then it took 5 min for them to even answer us. They are always super slow. Wouldn't recommend this one. read more

The absolute worst Sonic ever. Now I know you don't go to Sonic for fast service, not a single one I've been to will have your food ready in under five minutes, but this one is slower than all with the worst service ever. The staff consists of all teenagers looking like they were hired to walk and talk. We avoid this location as much as possible, but unfortunately it's the closest to us. read more

Just stopped in at the sonic and ordered a concrete custard, and they did not provide spoons and the service was slow.

These guys really want 15 dollars an hour ???????? They continue to mess up the order really let's be honest if they had the listening skills to work at a business or to sell products they wouldn't have to work at a job made for kids. That's why they have these jobs..... also if I wanted to pull up and wait for my food I would have gone to a stall to order. read more

I just go here for iced tea during happy hour. The microphone on the drive thru doesn't work properly and could not hear him and had to drive to the window to place my order. I'm waiting in line now, thinking I should have went to McDonald's for their iced tea. Much faster service. I feeling postal at the moment. The sheer ineptitude, man. Deep breaths, calm like still water. If you don't finish high school get a job here, I'm sure they will take you. The tea was tasty though read more

Went to try those pretzel hotdogs, and the bun was all moldy. Didn't notice until halfway through, so yay for a dose of penicillin.

Lousy over cooked corn dog and french fries yuck will not return it Was a good place to eat not anymore So sad

I have been going to this Sonic for a long time. Lately the ice tea has been awful. I have throw several of them away at 3.00$ a glass that pisses me off. Today I asked if I could get a fresh one from a new pot. The girl working took it inside and returned a minute later with the same crap they served me before. I pulled around to the stall and asked if I could just get a refund. She came out a few minutes later hands me the receipt and said it will be a Day.? Ok I try to tell her the tea is just old and needs to be changed. she just kept saying ok ok walking away. I'm sure they never changed it. I feel they really don't give a crap. This store has gone from great to really crappy and seemed to be getting better. I definitely won't go in the evening anymore. The Service and tea suck! read more

Second time being here. First time I ordered a frozen cherry limeade and they couldn't figure out what frozen meant. Second time I order a frozen cherry limeade and a large fry. Received a cherry slush and cold, stale half filled fries. What the actual hell. I get it's a little after lunch hour but these were hard as rocks, tasted like a starchy mess fries. I'd be ashamed to hand that to a customer having worked at a restaurant for four years. Step it up Sonic. read more

Ordered a snickers blast and somehow it tastes and looks like they put strawberry ice cream on accident then covered it with snickers pieces. This is only the 2nd reason why I'm posting. The worst part of this experience was the awful customer service they gave us. Minimum wage should not have gone up if this is how they're going to be treating the people paying for their service. Smh disappointed. read more

If I could put no stars, I would, because one star is a little too generous for this place. Everything was fine until an employee with a bad attitude brought out our food. We checked the bags to make sure everything was in there, and we were missing a corn dog. In addition, the yellow cake batter shake we ordered ended up being a brownie shake. The shake was fine, so we weren't complaining about it, but I just wanted my corn dog. We pressed the call button again and explained the situation, and the girl politely tells us that they'll have the corn dog right out. We waited for a while, understanding that they might've just been a little behind on orders, but after 20 minutes, we pressed the button again to check on how much longer it would take them to make a CORN DOG. A different employee answered and we had to re-explain the whole situation because apparently the first person forgot or just didn't do anything about our initial complaint. Then the guy comes out with the corn dog right away as if it had been sitting there for a while. The food was cold and soggy by the time we finally got to eat... should've gone to In-N-Out. read more

If I could give this place less than 1 star I would. Missing food, incorrect food, and rude employees are what you can expect here. 80% of the time the order in the bag is wrong. I started going through the bag before I leave the drive-thru. I only go here because of convenience. Wish someone would overhaul this place. It needs help!! read more

The worst service ever.... I ordered a pretzel and they forgot to give me dipping sauce. Then when I returned they gave me ice cold cheese. When I askedfora manager the young man looked at me like.....REALLY. I will never go to this location ever again. Now I see why ots always slow when I go there......POOR SERVICE read more

Happy Hour is my favorite. Food is good but they always have new staff at this location and I had to wait 45 minutes for one drink and 6 cars drove away because the wait is always so long. They need to figure out the wait time before they don't have any more customers. I started going go to a different Sonic even though this one is right down the street from me. read more

This review is mainly for Michelle! She was absolutely amazing. I've had my fair share of bad experiences at various Sonic's but she really restored some faith in the estabhlishment. I dont think was a case of good management, just that Michelle really enjoys and cares about what she does. She is a people's person and I'd genuinely recommend you the branch gives her more responsibility which would include a promotion. Keep up the good work Michelle. Others - take note!! read more

We had dinner there today. Very poor service. They didn't answer when we pushed the order button. The drive through was out of order. I went into the kitchen to make an order. We probably won't be back. So sad cause we like Sonic. read more

This is the worst sonic I have been to. The service is slow, the food is bad - buns that are half frozen, cheese sticks ice cold and barely cook french fries - more than 1 time. You would think I would learn and give up, but no I keep hoping they will get better. This week was the last try - they had no ice. How is that possible in AZ in the summer. I am done. read more

Normally I LOVE SONIC. This location will never get my business again. I use to come her all the time until last week. I came around 9 after work and nobody else was there.I tried to go through the drive through but no one answered so I thought maybe the times have changed. I went up to the window and saw 2 girls working I waved and thought maybe they had not seen me. One of the girls walked up said we are not open and slammed the window.I called the next day to speak to a manager,what a mistake read more

I've only had a handful of instances where I DON'T have to repeat myself, almost gotten someone else's food, or had some sort of issue. Today was the final straw where, after repeating my order slowly, I was still given the wrong item. Apparently you have to micro manage the entire process when coming to this location to make sure you're getting what you intended to pay for. By far the worst Sonic I have ever been to. read more

Zero stars actually!! I should have stopped coming to this location a while ago, I don't know why I kept giving it chances. Horrible service, horrible food!! Every single time something is wrong and then I get attitude from these high school dropouts they have employed there!! Ordered a blue raspberry slushee and it came out clear, so I pull back thru and ask if I received the right drink. She literally responds "I knew you were going to say that".... well if you knew I was gonna say that then why would you not have warned me before so we could avoid this whole interaction?? I'm sorry when I order something called blue raspberry I expect it to be blue? My bad I guess... and then she gave me attitude as if I were stupid for asking. She tried to blame the nerds I ordered in it for the reason as to why it wasn't mixed up, which makes no sense at all and is complete BS, but I wasn't in the mood to argue with her so I continued to be the nice person I am and wish her a good night and she responds "okay". Actually I hope she sees this so I can let her know that I'm gonna be petty and take it back, have a night as horrible as your service!! read more

Its simple hire all new management. Horrible customer service. Half of our food was ice cold and almost every order was wrong fries were half full. Fire everyone there and start over! read more

This is the least well run operation in all of Sonic's stores! they lie, they play with customers shakes they do not observe health regulations for food handling. DO NOT VISIT THIS LOCATION! read more

In March 2017 I was craving mozzarella sticks no one seems to top it better then sonic, I was 6 months pregnant and this one was the closest to me. I pulled in to one of there stops 10 minutes before they closed and i pushes the button and the screen said we will.be right with u, then it changed to say push the button again and It did it again, so I went to another one thinking maybe its the machine, it was already 5 till they closed, and then after i hit that button about a minute after they turned off there lights. I understand u want to go home early I do, but seriously if u didn't want to serve me u could have just said "we are closing early" that way I could have go to a different before it closed. Instead waisted 10 minutes of my time not easy sense I had worked that day And wanted to be off my feet, because I was 6onths pregnant, And they must have know i was there because i stand outside my car door when I push the button. :( read more

Terrible customer service. We ordered a hotdog for 3.79. It was brought to us with no catsup or no mustard in the bag, It looked terrible , the left part of the hotdog was chopped off. I went into complain and she offered to get a new hotdog. But never came out with one. After a few more minutes we went in and then they wanted the receipt that she just gave us? Well we ended up throwing that in the trash because we were done and she never came out with the new hotdog and took forever and she promised. so we weren't digging around in the trash for that. We left. The Costco hotdogs for $1.50 looked so much better. I ordered a hamburger also and she says do you want mustard and catsup on it I, said yes but the hamburger didn't come with mustard or ketchup on it and she never put catchup or mustard in the bag so then we had to go in and get that also, Spent $18 on a hamburger and fries and a hotdog and drinks That were terrible , and no customer service. read more