First I order food and all of it is wrong. Second I push the button to call an employee and 2 respond and both go silent and ignore us. Third i go to the door and get ignored so I knock. The employee Mica tells me "TO BACK THE Fuc% UP" First off who says that after you mess up my order for my kid and i ask you to make a plain burger. The whole order was messed up and he then told me I could buy a new one. I ordered correctly it's not my fault that the employees weren't listening. This is why Sonics keep shutting down. Are you kidding me. This place should be shut down the bathrooms were disgusting, the service was the worst I've ever seen anywhere, and this place is a joke. read more

I don't usually leave reviews, but this experience was beyond frustrating. I waited 45 minutes for just one or two meals, which is completely unacceptable for fast food. The whole point of coming here is convenience and speed, and they completely missed the mark. There didn't seem to be any urgency from the staff, and no communication about the delay. Sitting there wondering what's going on for that long is ridiculous. If you're short-staffed or backed up, at least let customers know. Food was fine when it finally came out, but nothing is worth that kind of wait. Definitely won't be coming back anytime soon. read more

This was hands down the worst Sonic we have ever eaten at.......After we ordered it took over 30 minutes to get our order....I've always liked their breakfast burritos and onion rings.......NOT ANYMORE........The burrito was half the size as normal......still 4.99......The onion rings were about the same size as always.....After waiting we RECIEVED our order........burrito tiny...and cold, awful...the onion rings were cold and tasted like they were made a couple days ago.....They had one car hop trying to take care of a dozen customers.....somebody obviously forgot to train her.........A COMPLETE DISASTER!!!!! WHAT'S THE OWNER THINKING ABOUT? PASS ON THIS SONIC.....NOTHING WOULD HAVE BEEN BETTER.... read more

This was probably the best sonic experience I have ever had. The staff and our car hop, Kristy, were friendly and professional. The food was hot and it didn't take long. It was a very pleasant experience..thank you! read more

Just like any other Sonic locations, this place offers burgers, hot dogs, sandwiches, breakfast items, combos, kids meals, and shakes/limeades/slushes. I picked up my usual, the Cherry Limeade, that was filled with crushed ice, and it was fizzy and refreshing. The staff were friendly and were patient, and the drive-thru moved along. Getting in is a little tricky, as when you're coming from the opposite way, you'll have to just cross cover - the street is a main road and can get busy. +Cherry Limeade +HH on drinks from 2-4 (50% off) read more

Food is alright, service is slow but acceptable. I am giving 1 star because they will not - under ANY circumstances - provide a shake straw to you for your extremely thick shake. It's like sucking an elephant through a straw without one. I have received a shake straw one time in the past, and I'm fairly certain that waiter went through some gymnastics to get it (that guy is awesome for that, by the way), because every other waiter I ask is always confused about the shake straw, or they just completely ignore my request. It exists, they just don't want to give it you. It is unbelievable to me that they won't provide something that is part of having a shake. It's like charging extra, or simply not at all providing the stick in a corndog. From a place that prides themselves on their shakes, you'd think they'd have this figured out. read more

Been sitting here for 20 minutes and one one has taken my order. Voting with my feet

I haven't been to sonic in years and I won't be back again. We ordered 2 cheeseburgers, tater tots, and a cherry sprite. The burgers were old and cold . They seemed to have been cooked hours before we ordered them . I asked for lettuce tomato and mayonnaise . I got lettuce, tomato, onion, and ketchup, obviously had been made up earlier and wrapped up with those toppings. The tater tots were cold as well. And lastly, I had to pour the cherry sprite out because it had such a bitter taste . I assume from the excessive amount of cherry flavoring . It didn't taste anything like they used to . The quality of the food was much worse than it used to be in years past. The server was nice though! read more

2 things are guaranteed to happen if you eat here: 1. You will attempt to pull into at least 3 stalls only to back out because they're out of service, and it's rocket science for them to put a cone or sign up. 2. You will wait 3 business days on your order no matter how small your order or how few cars. read more

This was my first visit to a Sonic's but it won't be the last. I'm hoping the one's around me are as good - but, you knew there was gonna be a "but", sure you did - to be honest we only got the milkshakes this time around, no food. Oh, and used the restroom, which was, well, not 5 stars but maybe just 3 stars. But those shakes! Truly delicious! The best I've had since I used to get great food at any Dairy Queen - now the things they have are, well, not good. But, back to Sonic's shakes! Great. I got a sugar rush - real ice cream and, well, I have to try the cheeseburgers and hot dogs soon. And the service was great too. The guy who brought the food was excellent. I'm hoping this wasn't just SW Virginia being super great and that my Sonic is just as great. I'm an optimist. read more

Great service! We were passing through town on a road trip and had a very long day of driving with lack luster food until we stopped here. I hadn't been to a sonic in many years. The service was wonderful and the lady who took our order went above and beyond to make sure my picky eater had her food just the way she liked. read more

My wife and I ordered breakfast on Saturday, July 22nd at approximately 9:14am. We ordered a combo #19 with a Strawberry Limeade and a sausage burrito. We waited in Drive thru for 15 minutes then my wife needed to use the bathroom so I got out of my car and knocked on the window to ask how long the wait was gonna be as Seleste (our carhop) was no longer at the window. After I knocked three times, a young man walked up and opened the door. I asked if they've forgotten about our food we ordered. He immediately replied with an attitude, "I'm making you fresh food." I told him, We've been waiting for 20 minutes with no word about our order." He said, "Fresh food." I got frustrated and told him to forget about it and drove off. My wife needed to use the bathroom and I wasn't told how much longer we had to wait so I forfeited my purchase to take my wife to the bathroom. Since my experience, I have some questions. How long is your company's desired drive thru wait time and do you enforce it? It was 9:15 in the morning, and your staff was just beginning to make "fresh" food. What time does your morning staff clock in to have everything ready for the restaurant's opening? And finally, do you teach your staff any onboarding classes on customer service, people skills, and de-escalation techniques? My family and I were frequent patrons since the restaurant's opening at that location because it was closer to our home but since my experience, we will not be back. Even though we like the food and the drinks, I value great customer service. A company's customer service is key to keeping patrons coming back. This restaurant is lacking. read more

The fries were old and cold. The bottom of the bun was hard as a rock. The burger was burnt black At least the sprite was good. Wont be back. Ever read more

I had terrible service!! I sit up there for almost 30 min and there was no one there! They were not busy at all! Then when I finally got the food they didn't put the nerds in the lemonade I ordered so I sent it back! A girl brought it back out and said I made this one myself and it still didn't have nerds in it!!! Don't waste your TIME or MONEY! read more

We love Sonic, but we waited 10 minutes at this location, for someone to answer the call button, to take our order...As we were leaving, the red light was still blinking. read more

they took about 30 minutes to get our food out to us, the food is cold, my chicken was rubbery and fatty, there was random sides in my meal and it all tasted like garbage, sonic is usually good but y'all need to get in place. i know you virginians are messy but dang read more

Autumn is so sweet & nice. I come here very often & she is working everytime I come. She always has a smile on her face and is so dang friendly. I love when I come here & see she is my car hop person. She's a very hard worker. My daughter says "that girls so nice" everytime we pull off! Autumn did it again today, she has great customer service read more

Sonic Drive-In - Burgers Near Me - Wytheville, Virginia

Food was quick, delicious, and they just recently updated with new interfaces for ordering. Great place to go for some quick drive-in style food. This place has never disappointed me, always good food and my order's always right and delivered in good timing right to the car. read more

Sonic Drive-In - Burgers Near Me - Wytheville, Virginia

Husband and I went to Sonic for a ice cream date only to be shun. He placed my order and before he could even give his order the lady gave the total. We pushed the button and they ignored it and I called back to back numerous times with no one answering the phone. I understand places are busy but that is no reason to not answer a phone or ask the customer if that was all they needed. We will not be going back to this Sonic. We are very disappointed with their service. This is not the first time it has happen. read more

As a person with management experience of my own I was really disappointed in what I over heard. I went into the rest room and over heard only who I can assume to be the manager or the shift supervisor on duty screaming at an employee. Yes, from what I over heard the employee messed up. But by no means does that mean let me scream at you where customers can hear you. "Would you feed this to your grandma, come on now answer me would you feed this to your grandma!?" "You don't have to be here, you can most definitely leave because again you don't have to be here" there was more but needless to say this isn't how you treat your employees, and you shouldn't do this where customers are within earshot. If you want your employees to be the best they can be it is also up to the management to be the best they can be in my experience as well. read more

Usually enjoy getting breakfast from Sonic but this wasn't the case the last time I stopped here. Was on my way to an appointment so I quickly stopped by and ordered a Bacon breakfast burrito and a blackberry tea with light ice, when the orders was read back to me, everything was read back correctly. It took about 12 minutes until the burrito and drink were delivered. I left and was eating on the way and imagine my surprise when I bit into my burrito and it was sausage! I had to end up tossing it because I'm not a huge fan of sausage. Tea also tasted very watered down and not much flavor added to it, I had asked for light ice and there was a lot of ice. What a disappointment and waste of almost $5. read more

When somebody orders a chocolate malt that does not mean to put in chocolate syrup and malt in the bottom of a cup and add vanilla ice cream on top and serve it to them; you're supposed to blend the damn thing! this is not the first time! read more

Nice location but horrible staff. Stopped by and ordered 2 medium drinks and an order of fried pickles. Whoever took my order was very rude and sighed every time I told him what I needed. Took 15 minutes when there was no people there and the staff was playing around in the kitchen. Also, my order carelessly ended up wrong which is no surprise- and the pickles were not ripe enough to be cooked and eaten. Carhop looked annoyed. Only gets 2 stars for the nice, clean location. read more