This is a business WITHOUT ETHICS!!!! Instead of apologizing for their old and stale food, they will strong arm you into keeping the products and they will refuse your request for any return, and when you insist, they will LIE and muster up some sort of void to say that the ticket has been refunded when the refund transition never took place. I know this because I was a victim of their immoral business practice. This was what happened.. I saw that they carry macaron ice cream sandwich. I purchased one for $5 (they are petite in size btw). When I got it, it was soooooo old and hard that I could not even make any teeth mark on the cookie nor the ice cream. It was 100% freezer burned as well. I immediately took it to the order girl and show it to her, then I demanded money back. Instead of apologizing, she stood there arguing with me telling me how she couldn't give my money back. After me getting angry at her, she finally reluctantly pretended to refund me. When I asked for a receipt, she originally said no receipt, but after I pressed it, she showed me a paper saying something remotely looking like a void. She swore that I would get my money back on my statement. Well, two statements have come and went. NO REFUND!!!! What a LIE!! Immoral and ZERO THICS not to mention zero customer service and lack of common sense! Forget about OLD, STALE and INEDIBLE food!!! SHUT YOUR STORE DOWN AND STOP TREATING YOUR VALUED CUSTOMERS LIKE JUNKS!!!!! read more

I got a little bit of everything on the menu and ordered through door dash. It was absolutely delicious. The crispy chicken was actually crispy and flavorful! I tried things I had no idea what to expect and loved every one. Highly recommend if you can afford it, it was a bit pricey but worth it. I have never been inside or eaten there but I'm looking forward to that very much. The ambience I have been told is unique. And the service is unique as well. read more

My kids enjoyed so, I did too. Drinks were good. Very flavorful and a lot to choose from

Popcorn chicken is lightly battered with huge chunks of chicken! Highly recommend this if you're looking for a quick snack. The Pop N go combo is great because you can get a popcorn chicken with a medium boba for a discounted price. read more

Sono Kitchen & Boba - Popcorn chicken - Asian Fusion Near Me - Flagstaff, Arizona

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I would give them another star if I could. They exceeded expectations in every way starting from opening their doors 5 minutes early to let us sit inside where it was cooler. I didn't think our boba would be authentic but the quality of our boba is something we could've found in Asia. Real mango pieces and a salted foam with good tea- I could cry happy tears. Their fried salt and pepper chicken was hot, crispy, and so delicious. Their gyoza was thick and juicy with a crisp outside, not the cheap tiny ones you can find at other restaurants. Their sona bowl had the kind of egg David Chang would be proud of with juicy pieces of marinated chicken, cooked cabbage and stretchy soft noodles. Love their cute bright interior. Am I in Cerritos? Their staff are quick, nice, and showed a great level of care and communication. Well worth our detour. read more

amazing we always come here when we come to flagstaff !!!! food is delicious !!!!!!!!!! read more

The gyu-don we ordered today was massively different from previous ones. The meat was sliced big and tough to chew. The source didn't taste like Japanese gyu-don. Very disappointed because that was our favorite dish! read more

Best place to get boba in town, their drink flavors and food are great. Although, their boba is pretty inconsistent - some days the texture is perfect, soft and chewy, then other days the boba is undercooked and hard. Despite the boba's texture inconsistency, it's always a great spot to grab a treat. Love the punchcards! read more

Always exciting when a new place opens up in town. I've been here 3 times now and love it. Service has always been good and more importantly, the food is great. I've had the popcorn chicken, takoyaki, sono house noodles and oyaki don. All cooked well, with good portion size at a reasonable price. Their thai iced tea was also delicious... But when is thai iced tea not delicious? read more

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Made a quick stop here for a late lunch and was happy with my choice. The popcorn chicken is spot on, and the portions are generous for the price. The brussels sprouts were also good and, again, in generous portions. I didn't try the boba tea because my cousin owns several boba tea shops, so I'm a bit of a snob about the tapioca pearls, but given the quality of the food, I'll try the tea next time! Quick, friendly service, and good food. read more

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This place is great! We love the DON, they are hot good taste. Favorite definitely is popcorn chicken!!! Lovely decoration and friendly stuff. read more

Sono Kitchen & Boba - Asian Fusion Near Me - Flagstaff, Arizona

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I've been able to stop by a few times and I've enjoyed the food and service each visit. The chicken and boba deal is really good and worth the money. It comes with a lot of chicken and I loved the sauce. All the bobas are great and worth it! I've also tried some of the appetizers and stolen bites of my friends food to try different dishes. One of my friends thought the chicken teriyaki was very basic, so she wouldn't get that again. Everything else has been delicious and fairly priced for Flagstaff. I'll definitely continue to visit! I'm glad that Sono decided to come to Flagstaff! read more

I have a punch card here and come often, always decent-ish service and really great tea and food! I only come back for the food/drink and other items they have for sale. Could definitely do better training their workers, I work in the restaurant industry and it's definitely not up to par. read more

Sono Kitchen & Boba - Asian Fusion Near Me - Flagstaff, Arizona

Very clean and bright ambience, decorated with bright colors. Feels like the movie trolls where they all dance at the end - i might start dancing. The boba taste amazing and perfectly sweet, i have a sweet tooth so if you like sweet drinks the boba tea is awesome. I got recommended the mango snow white tea and it hit the spot. I also had the teriyaki bowl which was extremely filling and tasty. The teriyaki glaze was balanced and the rice was light and fluffy. The pickled cucumbers helped break up the richness and the broccoli was perfectly steamed. The service was great and the staff are very nice people. read more

Sono Kitchen & Boba - mango snow white tea and teriyaki chicken don :) - Asian Fusion Near Me - Flagstaff, Arizona

Driving by the sign caught my eye so I had to stop. I ordered the Sono House Noodles with chicken only. It's served with pork and chicken but I do not eat pork. Tread lightly with the red hot sauce. It's spicy hot. I love it but it caught me by surprise. They serve boba here. A huge hit with the college kids. I love how they have milk replacements like almond milk and coconut milk. I ordered the Shizoka Matcha Green H/C with almond milk. Yummy! My new go-to for Asian noodles. read more

Sono Kitchen & Boba - Shikoku Matcha Green H/C with almond milk - Asian Fusion Near Me - Flagstaff, Arizona

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Returning from the Grand Canyon, we decided to gamble on this spot for some Asian cuisine--a risk given our past experiences outside Orange County. While the drinks impressed, the food was a mixed bag, skewing toward the saltier side. However, some items did stand out: Dragon Eyes w/ Lychee + Crystal Boba: 4/5. A refreshing blend with the dragon fruit really shining through. Chili Shrimp Don: 5/5. I liked how it had both fried and tempura shrimp and made better by the addition of a perfectly cooked egg and tangy pickles. The sauce was great. read more

Pleasant surprise to find a boba place in Flagstaff! We did a day trip up from Phoenix to see the Aspen trees and were hungry for a snack on the drive back. Ordered the gyudon (generous portion), popcorn chicken (juicy and right amount of spice), and boba milk tea (not too sweet and decent pearls). Clean and nice vibe, only ding is it wasn't family friendly (no changing table in the bathroom). I understand there is a second location in Sedona, which we will keep in mind for more day trips! read more

Sono Kitchen & Boba - Menu, which is more limited than their Sedona location - Asian Fusion Near Me - Flagstaff, Arizona

Cute little spot. A bit expensive but it's good. They have a lot of other little things you can buy there as well. read more

Sono Kitchen & Boba - Milk tea and some strawberry smoothie drink - Asian Fusion Near Me - Flagstaff, Arizona

Great boba - my daughter loves it. Stop here every time we are in Flag. Recommend. Have not tried the food yet

Love the taste of home in the random beautiful town of flaggstaff. We saw sono at sedona and my boyfriend was craving another bowl of popcorn chicken It was the biggest pieces if chicken, tender juicy and not dry/crispy like some places may have it. The oils were not coming out. It was perfect popcorn chicken for its price and portion ! The juice and boba were better than we expected. It was not superly flavored as some new stores would have it, and it was not underwhelming if compared to the traditional shops. Look at those stickers ! Super cute merchandise ^_^ to add to the t shirt merch, I think it would be cool if the shop designed boba holders to sell. I bought some from Taiwan and it carries my coffee cups (more than just boba to-go!) when I walk around too! (So It's dangling on my wrist rather than being held in my hand the entire time I'm out and about) I have hopes to see this new brand expansion in places of America that have no idea what boba is. ^_^" at least, it was the only one we saw out of LA, and in sedona/flaggstaff. Thanks Chuan! read more

for an Arizona small business comfort food with a mild Asian flair. delish. popcorn chicken was a surprise hit. loved the orange chicken bowl with spicy cucumber slices (English I think... could of had a full bowl of those! we didn't try any boba drinks, the college kids ordered by dozen. we'll be back to try other dishes. please fix website... appears to be down or hijacked. read more

I loved their first location I been to in Sedona. Congrats to their new location here in Flagstaff. I love how bright and colorful it is inside. This location provides meal bowls instead of bento boxes. Must have is still the Taiwanese popcorn chicken but was lacking my favorite part: fried basil. The 2 bowls I got were ok to me. I'm excited we got a boba spot In town. read more

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Great chicken and boba! I will miss this place because I'm moving in a few days. Good service as well!

The service was very good, and got greeted upon walking in! Everyone was very friendly. My friend and I got the strawberry Snow White and it was delicious! The gyoza we also ordered was yummy. They have super adorable cat merch which I loved! definitely recommend read more

Amazing Boba! The strawberry snow white is my favorite, but thai tea is always a classic! Popcorn chicken and sauce were awesome! Highly suggest the sono house noods! read more

Sono Kitchen & Boba - Popcorn chicken - Asian Fusion Near Me - Flagstaff, Arizona

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Very solid tea for the mountains. I had one that was milky with lychee and it was delicious. We're going back next week and I may return as well. read more

Yummy boba, quick service even while busy! Super cute inside, and they sell tea supplies.

I love the Thai milk boba. We didn't like the milk tea or the mojito. The chicken was good tho read more

Sono Kitchen & Boba - Thai milk tea is the best - Asian Fusion Near Me - Flagstaff, Arizona

SOOOO GOOD. I stopped by driving through flagstaff and decided to give them a try & they definitely made it on "my favorites." read more

Sono Kitchen & Boba - GYO DON & Dragón Eyes with mango boba. - Asian Fusion Near Me - Flagstaff, Arizona

The Sono House special noodle was delicious, you won't be disappointed! The host was also super friendly! Great experience overall!

BOBAAAAA DRINKS is delicious here! First timer here and definitely visited the next day again! Tried the mango, Thai milk tea, & their house milk tea.. delicious! Will definitely make a pit stop if visiting up north again! read more

The warm boba tastes like shit covered testicles from ohio. The cold boba was pretty good but the warm thing sent me over the edge. It tasted like the inside of a dogs asshole would not recommend. Service was good but the warm boba ruins everything read more

Great boba.. slow service. It took almost 16 minutes for a drink with no one waiting to be served and my child had to wait in a hot car alone to get my boba. read more

Sono Kitchen & Boba - My child - Asian Fusion Near Me - Flagstaff, Arizona

We really enjoyed our lunch today. My husband had the house noodles and I had the curry noodles. Portions are generous and the flavors were delicious. We will definitely go back again read more

We have been passing Sono on Milton for a few months now, always saying "we should try it- sometime." Today, on a whim, we finally committed. Absolutely cannot recommend this place enough!! We got the Teriyaki Chicken Dan, which had excellent flavor and the most beautifully made boiled egg I've ever seen. And the rice was some of the most perfectly cooked rice I've ever had at a restaurant. We also ordered the "Pop n Bo" where we got the ADDICTIVE popcorn chicken and a medium boba for $14. The popcorn chicken is moist, tangy, salty, peppery, crunchy and delicious. The deal gets you a GIANT bowl of this chicken that devastates you when it's gone. The Boba I chose was the Thai Milk Tea and it did not disappoint. Tasted exactly how a Thai tea should, and the boba was some of the best boba I've had in town. This place is not to be missed, check it out before passing it by for months! read more

Sono Kitchen & Boba - Thai Milk Tea Boba, basket of Popcorn Chicken, Chicken teriyaki Dan - Asian Fusion Near Me - Flagstaff, Arizona

Their matcha tea drink was good but the chicken in the teriyaki bowl was a bit undercooked. I think it may have gotten us a little sick. I was also disappointed to get meat that's more like bulgogi on the steak bowl. The curry noodle bowl was pretty good, especially with the drink. read more

Great Boba and gyoza! Cute spot and nice service. Really nice food and drink options and I will return to try them.

The boba was ok not the best ive had it was a but to sweet but im so thankful I found a boba store since there arnt really any in Arizona. Popcorn chicken was 6.5/10 wish it had more basil. read more

Spend $43 here for a bento box and gyoza and it was absolutely horrendous. The food tasted old and not fresh, the chicken was soggy and the gyoza was not fully cooked. Take your money elsewhere because the food is not worth it. read more

Popcorn chicken is good. Place is clean and fast service. Could use more decor but overall worth checking out if u want a quick snack and a boba drink. read more