Great service. Smells good too. Had our sectional and area rug done, they look fresh and clean…read more The whole process took an hour and a half. Better to get the pricing over the phone than on the website which confused me. Will definitely use them again.

I've been usingHeaven's Best for over 3 1/2 years. Excellent service every single time. We have…read morefour dogs and four bedrooms with carpeting. Leonardo came out today and did such a great job. Not only does the carpet look beautiful. It smells wonderful. Doesn't smell like a house with four dogs. Great price also .Top-notch service. I highly recommend this company.

I don't think there's a better carpet cleaning company in Portland…read more They arrived on time and used keen eyes and top notch equipment to treat the carpet to the best ever cleaning it's ever had. The blood stains from a dramatic accident are totally gone. A cheaper company wasn't the goal. John is simply the best. Stop shopping.

Used for upholstery revitalization. Well-earned 5 stars…read more Communication: Responsive via text when we started the process. They were able to quote me via some pictures I sent, and got everything scheduled same day. The techs showed up to the house to pick up when they said they were going to. Multiple points of conversation during the cleaning process as well, to confirm they received the chairs, reviewed them, confirmed they could clean them, and that the price would be what we discussed. Timeliness: Got our chairs back to us a week earlier than we had discussed. Quality of work: Chairs look brand new; picked up and delivered with care. Price: not the least expensive option we saw but given the reviews and communication we received from the start, we knew it would not be money wasted. I did not think their pricing was unreasonable. Every single employee I spoke with was courteous and helpful. A top tier professionally run company from my experience. Will be using them for other needs in the future.

We needed our carpets cleaned prior to a new tenant coming in. They did a great job and even got…read moresome stains out that I had doubts about initially.

Appointment easy and convenient. Job well done with good communication and speedy service. Would…read morerecommend and will use again.

I recently purchased a house and had Sean out to do a full carpet cleaning. Over the phone, he gave…read moreme a clear quote based on the dimensions of each room and walked me through his process -- no surprises, no upsells, just straightforward pricing. While he was here, he took great care moving my furniture so nothing got damaged. He also went above and beyond, sharing some genuinely helpful advice about new homeownership and things to watch out for. As someone still adjusting to a big purchase, that extra bit of guidance meant a lot. I'd highly recommend Sean to anyone looking to get their carpets cleaned. He clearly takes pride in his craft, and it shows in the quality of his work.

Sean was great to have in our need for some carpet repair. He always communicated in a timely…read moremanner, and offered a fair estimate in response of our yelp project request. The work done was very professional and we'll plan on using him for future carpet needs in the future.

Needed a company that came highly rated for solving the smell of pet urine. Rich got right back to…read moreme and after some questions, was able to give me a quote over the phone. We set a date, and he and his crew showed up on time (with reminders to me by text so I wouldn't miss the appointment either). VERY good work. Rich said the product used would continue to work for a few weeks, so I've waited before posting review. It has been 10 days, and the smell and stains are gone.

If you want to skip to the end, we HIGHLY recommend Mountain View Carpet Care!…read more Now for the details, 16 year old carpet and we I didn't think it could be saved... turned out fantastic! Pet stains, odors, spots and various other stains... All came out beyond our expectations. Easy to schedule, notified us when they were on their way over and even arrived early. Richard and his crew gave us a complete walk-through of the house before starting work, pointed out problem areas even we didn't know existed (yuck!). And told us his estimate before they started work. They were efficient, extremely thorough And the results were beyond our expectations. Not only do we HIGHLY recommend this company, this turned out to be an extremely great value as well. Thanks Richard!

Neat Nix cleaned our carpets at the beginning of the month. My wife and I have never been happier…read morewith a customer service interaction or the level of service provided before we encountered Neat Nix! After a small kerfuffle with a canceled appointment due to a tech's vehicle breaking down, the owner of Neat Nix himself came to make sure the job was done the next business day. The whole crew went above and beyond what my wife or I expected as a level of service. We were so pleased with the quality of the work that they had done that we took them up on their offer to clean our air-ducts and furnace system, during a later-scheduled appointment Unfortunately because our furnace Isn't a standard size, the filters that the crew had on hand, the day of the appointment, didn't fit, so the owner purchased a range of sizes, to try to get the best fit for us. The best of the three didn't really fit very well (but MUCH better than the one the previous company had jammed inside our furnace, like a taco...) So the owner of Neat Nix came by the house unannounced, the next day, with a package of the correct filters for our furnace; we could not have been more surprised and delighted with the level of service, commitment to quality and level of professionalism Neat Nix gave to our family. We have become loyal customers who will continue to use the wide array of services Neat Nix can offer your home! Highly recommended!

This is the second year I have had Nick come in to clean my carpeting and a couple area rugs. Just…read morelike last time, he did a first-rate job. My carpets, which had gotten pretty nasty, are now spotless and smell great. Beyond the actual cleaning, he and his assistant Gary are totally professional and very friendly. These are people that you will feel comfortable having in your home. Scheduling was easy and its clear that he cares about his customer's time. Not only is he punctual, but he is finished when (or before) he says that he will be. And, it goes without saying that he honors his estimates. The downside is that this sets a standard that most other service providers won't live up to! Believe all the five star reviews -- Nick is terrific!

Their pet/urine treatment didn't resolve the issue even after repetitive treatments. Still smellsread more

Had five rooms cleaned two weeks ago. When the Master Bedroom dried, four long swaths of soil had…read morebeen left behind, and the technician missed several places that needed attention. I first emailed Don the owner and got no reply. I eventually called and was chastised for emailing (which he apparently does not check). Don and I discussed today as a day that would work for remediation. I had the distinct impression he was going to come. He had me text photos of the problem, which he agreed was not right. Yesterday Don called and left VM asking what it was they were supposed to do for me, as he could not recall, and to verify the time. I texted him this morning indicating the texted photos I'd sent previously, which were on the message thread, signed my name and wrote unhappy customer under my name. Don immediately called back and demanded to know if I'd texted him and why would I have done that? Why would I have written something like that? I responded that it was because he had left VM asking what it was they were supposed to do. Don stated that what I had said (unhappy customer) was "over the top". This call was rude and unpleasant from his end. Unhappy customer is about ME. I get to describe myself any way I choose, regardless of him thinking it's over the top or milk toast. The technician came and re-cleaned the room I had complained about. Hopefully this ends any contact I have with this company.

Excellent work We…read moreonly use Jeff - North County Carpet Cleaning. He does such a great job and goes through all the details to protect everything while cleaning your carpets. Also very reliable, efficient, and quick.

Great job on our carpets! And customer service couldn't have been better! Highly recommend!read more