I was a walk at this office and Alma greeted me when she realized I had gone to the wrong location…read morethere for I had to reschedule, Alma helped me with my appointment at a location that fit my needs and hours making sure I had everything ready for that as well. She is a great example of going above and beyond her job description and help this company by keeping their patients to come back again

This location is now Wave Imaging. Terrible front desk. The woman hung up on me after rescheduling.read more

I had a great experience getting my X-rays done here. The front desk staff were very kind,…read morewelcoming, and helpful from the moment I arrived. I especially want to mention Gabriel P and Josh H, who took my X-rays. They were both professional, efficient, and made the whole process quick and smooth. Gabriel was amazing -- very friendly, funny, and extremely professional at the same time. He made me feel comfortable and relaxed throughout the appointment, which I really appreciated. You can tell he genuinely cares about patients and enjoys his job. Josh was also very kind, respectful, and helpful, and together they made the experience much easier and less stressful. Thank you both for the excellent service!

I had a very disappointing experience at this facility due to what I observed from the staff and…read moremanagement. While I was waiting to schedule an appointment, I could clearly hear an employee, whom another staff member identified as Lily, discussing highly personal matters with coworkers in a public area. The conversation included details about family issues and the use of offensive language to describe family members like "bitch" and "whore". And to also hear that her son is going to jail or something related to that . This was inappropriate for a professional healthcare environment and created an uncomfortable atmosphere for patients. I was also concerned by the way Lily interacted with other employees. From what I observed, her communication came across as disrespectful and dismissive. The staff appeared overwhelmed and uncomfortable, which reflected poorly on the workplace environment. Additionally, I noticed her spending time on her phone rather than appearing focused on work responsibilities. Because of this experience, I decided not to schedule my appointment and will be seeking care elsewhere.

Great oncologist Dr. AFRIASIABI, this place is an oncology and also an urgent care. DR. Ron…read morereally cares for his patients. Dont believe the 2 stars. This urgent care is in the middle of anaheim, so the demographic not the greatest. These provider really care for their patients.

IF YOU WANT YOUR PERSONAL INFORMATION TO BE USED BY OTHERS, THIS IS THE PLACE TO GO!!!! I received…read morean email from Walgreens Pharmacy stating that my prescription was ready but I never dropped a prescription off. I have not gone to the doctors nor did I need to, at all this year. I spoke with the pharmacist and she asked me "so you didn't go to the doctors today?" To which I responded with, "no, not today not this year" she then asked "so you didn't send a bald guy with tattoos?" And I said, "no I did not". This pharmacy was in Lakewood, I do not live in LA County nor do I go there for a pharmacy. The pharmacist gave me the name and number of the doctor and it is DR. Ronald Baumgartner. He wrote a prescription to a patient using my information and passing as myself. I called today and the receptionist said "We verified it was you". How can my information be verified without my social, ID, and birth certificate?!?! This place is a fraud and they allow people to use your information to get the medical attention they need...and who knows what else. They violate HIPAA and they believe they are in the right with using other people's information to use up the benefits for their own benefit. DO NOT GO OR TRUST THIS FRAUDULENT ESTABLISHMENT! SHAME ON YOU DR. RONALD BAUMGARTNER FOR ALLOWING THIS TO HAPPEN!!!! YOU ARE A FRAUD WHO SUPPORTS FRAUDULENT ACTIVITIES!!!!!!

Amazing customer service. Reliable and trustworthy doctors and receptionist especially Ms.Evie and…read moreMs.Caroline. Thank you for taking such a great care of us.

I have had a lot of injuries in my lifetime and had to get a lot of imaging done. This place by far…read more provides top-notch diagnostic services to its clients. The staff is professional, knowledgeable, and compassionate, making the entire MRI experience as comfortable and stress-free as possible. A huge plus is the place is super clean!! The facility is equipped with state-of-the-art technology and equipment, ensuring that every patient receives accurate and reliable results. The imaging process is quick and efficient, with minimal wait times, and the staff is always on hand to answer any questions or concerns.

Excel Imaging Center is amazing, everyone is very professional, kind,and very nice…read more They guide you through the steps of what will take place for your Imaging process They will make you feel relaxed and let you know that the procedure will be easy and painless I am Grateful to have been assigned to do my Imaging process at Excel Thank you everyone at Excel Imaging Center for your amazing support and dedication

I had my first MRI done at Excel Imaging Center and honestly couldn't have asked for a better…read moreexperience. From the moment I walked in, the staff was professional, welcoming, and genuinely attentive. They took the time to explain the entire process to me in detail before starting, which really helped ease my nerves since it was my first MRI. The technologist checked in with me throughout the exam, made sure I was comfortable, and explained what to expect at each step instead of rushing through it. The office was clean, organized, and ran on time, which I really appreciated. You can tell the staff knows what they're doing and actually cares about patient comfort, not just getting people in and out. My MRI report was sent to me less than 24 hours after my exam and I walked out with a CD. If you're nervous about getting an MRI or just want a place where you're treated with professionalism and respect, I highly recommend Excel Imaging Center.

I had to come in for an MRI on my hip in my back. I had some anxiety coming in, but the guy made…read moreme feel more relaxed and at ease when it came time to actually having the MRI done. I like this place better than Kaiser. Their MRI is different. It's not as enclosed as Kaiser's so you feel like you could breathe a little bit better. You know you're not trapped. They really want you to be comfortable and I appreciate that. They gave me earplugs, a mask to wear over my eyes, they had good music playing, not only that but they check in on you often. I felt well taking care of, and I appreciate their service. I think my favorite part was that it was late at night. I didn't have to deal with any traffic at all. Love that. It is located on a fast street. When approaching, you should slow down otherwise you could end up passing it.

I had a lumbar spine MRI completed at the San Gabriel location. My doctor was upset because the…read moreradiologist hired by Prime Imaging did not include all the injury information displayed in the MRI. Thank God that Kerlan and Jobe Dr Chon is thorough and cares about reporting the proper information regarding injuries . My Doctor was able to report what he visually seen in the MRI and the Prime radiologist had to revise his initial findings. With this in mind do you really want to go to a place that doesn't properly read the images? Injury damage equals treatment and possible compensation. I wouldn't go back to Prime .

I had a really great experience here! From the moment I walked in, Lauren, Julina, and Marisol were…read morevery friendly and welcoming. It was nice to see them acknowledge me w a smile. Check-in was quick and easy, and they answered all of my questions without making me feel rushed. It really stood out to me as I'm not used to this level of service with the front desk staff at medical facilities unfortunately. Even though the office was busy when I went, (so plan for that), everything went smoothly and the staff was kind and professional the whole time. It's nice to be greeted by someone with a positive attitude, especially when you're already a little nervous about going in. Sometimes places like this can be intimidating since you don't know what you're walking into but they do a good job of making you feel at ease. Overall, it was as smooth as can be, and I definitely appreciate the customer service since that can really make or break the experience of a visit. I'd definitely recommend this office to others and if I ever need to come back I'll be sure to find a way to make it here, if possible.

Truly 0/10. The front desk staff is about the only decent factor in the whole experience. From…read moreerrors in reporting that led to delays in follow up scans to a ultrasound technologist who was a TRUE NIGHTMARE. That women was the most careless, condescending, rude and overall unprofessional individual I have ever encountered in a medical setting. I lost faith in this practice to the point that I could not stomach the idea of this facility performing my biopsy and moved care completely at my own expense to City Of Hope. THANK GOD I DID. I consider that decision life saving. Do yourself a favor, go somewhere else. It's not worth it.

I had my Calf muscle MRI done at HTC imaging center , great experience, I got same day appointment…read moreand they provided me the CD of high quality scans and radiology report . They also followed up with me next day to make sure I m doing ok and I m now moving forward with surgery very soon. Very professional, fast and friendly I highly recommend HTC Imaging to anyone need MRI quickly and they don't have insurance or thier insurance delays approval Thank you

Incredible place !! It truly saved me- thank you so much!…read more Waiting for insurance would have taken an extra 4 weeks , they took me in the same day. And it was absolutely affordable, probably the same price as my copay! I'm so grateful, thank you.