Highly recommend the amazing and professional service Ulises and Lochlin provided for me. Timeless…read moredesign and efficient work times. Great team to work with!

Extremely disappointing experience. I dealt with 4 project…read moremanagers ; one of them Micheal has no business acumen and continues to contradict himself and blames us. I'm extremely disappointed. Our hard earned money going to this destroyes me. This company is very aggressive about collecting payment, yet consistently under-delivers on execution. Communication is poor, follow-through is unreliable, and basic project coordination is lacking. On our project, required safety devices--which must be installed before water goes into the pool--were delayed despite being clearly discussed in advance. This caused unnecessary setbacks that should never happen with a competent operation. There is no effective project management. Tasks are not tracked properly, timelines are missed, and the client is left chasing updates instead of being informed proactively. The lack of organization and accountability is concerning for a project of this size. If you're considering this company, be aware: they will pursue payment quickly, but delivery, coordination, and standards do not match that urgency. I would strongly recommend looking elsewhere unless they make major improvements in project management and execution and professionalism use someone else.

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

Salvador and his team did a fantastic job for a very reasonable price. The pool came out great they…read moreput in 3 return lines, made staple repairs to the body of the pool and did the plaster and tiles. Please do not judge his work on the coping or decking we did not pay for those to be completed.

We hired them to resurface our spa, new tiles and a new pump. Pricing was competitive and the…read moreservice was great. Salvador was very communicative and the job was done quickly and efficiently. We are very happy with how everything turned out

Our former pool guy couldn't come for 2 months and the water of our salt water pool turned to green…read moreand the walls inside the pool turned to green as well. We contacted Pacific Blue. They take their job seriously. Sometimes in a week they came twice or three times for service and now are pool is clean, the water, the pool's walls. Now the pool guy comes once a week. Great company.

If you're looking for someone to take care of your pool/fountain/spa I'd highly recommend Joe! Our…read morelast pool guy basically cleaned it but didn't know how to fix or maintain our pool. Joe is current on his certifications and constantly keeping up by taking classes. He is very knowledgeable about the equipment and the inner workings of a pool and spa. His prices are very reasonable. On top of this, he's genuinely a nice guy!

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

We have requested a quote to many different pool construction companies to replaster our pool with…read morepebble tech, renovate our waterfall and tiles, and Platinum was very professional, organized and their price was fair and average vs all other vendors. Both Dennis and his dad Denny were great. Dennis provided clear pricing and quote. Took the time to explain everything and made sure we were comfortable with the work. Once the work started, Denny stepped in and managed the entire project end to end. Everything was done ahead of time and the work completed in 6-7 business days. The result was incredible and both my wife and I are very satisfied with the investment and result.

Solid pice of equipment. Beautiful in the space. If you are a dedicated cold plunger this is a…read moregreat piece of equipment that is awesome. So far so good, the set up was easy. The only negative would be the price point that puts it out of reach for many. I consider it as an investment in my health and wellness. Excited to get a lot of use out of it and share it with our many curious friends.

From the owner: We manufacture & sell Cold Plunge Tanks used for Cold Water Immersion Therapy as well as contrast…read moretherapy. As opposed to Cryotherapy where you have to pay expensive fees and take time out of your day to drive to the location for your treatments, our cold plunge tanks are right there when you need them and cost you next to nothing to use once you have them in your home. If you have questions about what we are or what we do....give us a call at 714-617-2007!!

Marcus was extremely helpful and knowledgable. Very well priced. He came out to do the job within a…read moreday and was able to complete it very quickly. Highly recommend.

Marcus has gotten me out of a bind more than once. Very trustworthy honest guy who really knows his…read morestuff. I would highly recommend him to anyone who has a pool. He's fair with his prices and you can rest assured knowing that he does quality work. Very professional, helpful and overall a good guy.

Way To Go redid our pool, pebbletech, new stairs, new coping & new tile. Added a heater and changed…read moreit to salt water. Great experience, we love our new pool and couldn't be happier.

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

I used Klear Water to change a recalled Sundance sensor. They were quick and on time. I will use…read morethem again.

Can't say enough good things about them. We've used them for spa cleaning and a few spa fixes over…read morethe years and they ALWAYS show up on time, are friendly, easy to communicate with and never try to upsell you. They know their stuff and are quick to do the repairs. If you need your spa cleaned or repaired, this is the place to call.

Greatly appreciate the time, expertise and value of the job performed on my home jacuzzi bath tub…read moreby Victor and his business! Very professional, understandable information given to continue jacuzzi performance, and reasonable pricing. Would highly recommend Hit Tubs, BBQ & More!!!

We were assigned this company through our spa warranty, and we are incredibly thankful to have been…read morein such good hands! Their communication is excellent, their service is quick and they do a great job of explaining the process and telling us how to best care for our Spa. Would highly recommend.