We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

Salvador arrived on time as scheduled. When he arrived I explained my issue again which was that…read morewater was not coming out of one of my pool returns/jets which I believed was causing poor circulation and thus pool water getting worse. Even though I have just cleaned the filters 2 weeks prior the water was still getting worse and algae growing. He took one look at my plumbing, took the sound of the pump running into account and said that my pump sounds like it's going out. I let him know that I had just replaced the pump just over a year ago with this new Variable speed one and how I utilize the valves according to how the previous home owner told me. I showed him how I move the valves to have water passed to the pool and spa to circulate both at the same time. Salvador then move the valves himself noticing something else off and the pressure began to drop. At first I got frightened not wanting to ruin the pump so immediately put the valves just back to normal. Turns out he was just trying to show and explain to me that whoever did the valve placement before did it wrong and thus how the previous owner told me how to turn the valves was incorrect as well. The suction valve was in reverse so the "off" placement was upside down. Then on the return valve the safety so that it doesn't close the whole valve fully was worn down, so while I was turning the valve how I was told to do it was actually closing the valve a bit while at the same time opening the spa return a little too. This was causing back pressure back to pump which now clicked on my head. No wonder the original pump went bad soon after I moved in and now this new variable pump I put was also going bad. He recommended I upgrade to a 2hp variable pump instead of the 1.65 I had based on my pool size and spa. He also recommended changing the size of the plumbing from suction to return from 1.5 to 2. From the interaction we just had I had the full confidence he knew what he was talking about and I felt a little bad questioning him just based on what the previous owner had relayed to me on how the pump and valve works. He gave me a price and asked how soon... 24hrs later the new upgraded pump, the new upgrade plumbing and the valves also corrected to show the true way was done. He showed me the correct way to use the valves now for both pool, spa use or individually. Once he showed me for Spa use only, I saw bubbles once again! I hadn't seen bubbles in my spa in just under a year. I checked the return/jet that was once not flowing any water now flowing nicely! And the pump wasn't even running at full rpm's but at 1400rpm. We obviously put it higher for quick clean and within 10 minutes of running we could already see the water cleaning up the green and algae! I think it helps that Salvador understood that I had complete trust in him that he also provided optimal service. I wasn't over his and his helper shoulder watching the whole installation, but stayed near by in case he needed something or to ask a question which he did. Looking back I kind of wish I would have tried to at least tried to see if the price could go down a little but to be honest I was just thinking to get it fixed asap before the water gets worse and other issues arise. With that said once everything was done I do think the price was set right. I am highly satisfied with the whole service and process and will recommend completely. I even had just a couple of questions after he had already left for the day and Salvador was happy enough to respond back and give further advice. 10/10 stars if I could. Salvador is invited to the Carne Asada.

Salvador and his team did a fantastic job for a very reasonable price. The pool came out great they…read moreput in 3 return lines, made staple repairs to the body of the pool and did the plaster and tiles. Please do not judge his work on the coping or decking we did not pay for those to be completed.

Our former pool guy couldn't come for 2 months and the water of our salt water pool turned to green…read moreand the walls inside the pool turned to green as well. We contacted Pacific Blue. They take their job seriously. Sometimes in a week they came twice or three times for service and now are pool is clean, the water, the pool's walls. Now the pool guy comes once a week. Great company.

If you're looking for someone to take care of your pool/fountain/spa I'd highly recommend Joe! Our…read morelast pool guy basically cleaned it but didn't know how to fix or maintain our pool. Joe is current on his certifications and constantly keeping up by taking classes. He is very knowledgeable about the equipment and the inner workings of a pool and spa. His prices are very reasonable. On top of this, he's genuinely a nice guy!

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

We have requested a quote to many different pool construction companies to replaster our pool with…read morepebble tech, renovate our waterfall and tiles, and Platinum was very professional, organized and their price was fair and average vs all other vendors. Both Dennis and his dad Denny were great. Dennis provided clear pricing and quote. Took the time to explain everything and made sure we were comfortable with the work. Once the work started, Denny stepped in and managed the entire project end to end. Everything was done ahead of time and the work completed in 6-7 business days. The result was incredible and both my wife and I are very satisfied with the investment and result.

Solid pice of equipment. Beautiful in the space. If you are a dedicated cold plunger this is a…read moregreat piece of equipment that is awesome. So far so good, the set up was easy. The only negative would be the price point that puts it out of reach for many. I consider it as an investment in my health and wellness. Excited to get a lot of use out of it and share it with our many curious friends.

From the owner: We manufacture & sell Cold Plunge Tanks used for Cold Water Immersion Therapy as well as contrast…read moretherapy. As opposed to Cryotherapy where you have to pay expensive fees and take time out of your day to drive to the location for your treatments, our cold plunge tanks are right there when you need them and cost you next to nothing to use once you have them in your home. If you have questions about what we are or what we do....give us a call at 714-617-2007!!

Marcus is the real deal! After a couple of companies told us we needed a new pool heater, Marcus…read morecame out, diagnosed the actual problem, found the replacement part, and had everything fixed the very same day. He saved us from an unnecessary and expensive replacement. Honest, knowledgeable, and just a genuinely nice guy. We couldn't be happier and will definitely be calling The Pool Nerd again. Highly recommend!

Marcus was absolutely amazing! Came out same day and got our pool up and running after we had a…read moremajor leak. Very reasonable with his pricing. Will definitely be using him again in the future!

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

I recently had my pool remodeled by Way To Go Builders and worked mainly with the project manager…read moreTamir. Overall it was a really good experience and the process went smoothly. The remodel included changing the old plaster to mini pebble, installing new tile, adding a new LED pool light, and doing the deco seal around the pool. The finish came out great and it completely refreshed the look of the pool. Once all the materials were ordered and ready, the actual work was completed in about a week, which I was really happy about. Tamir kept everything organized and the crew stayed on schedule. I also appreciated that he was able to accommodate a couple of last-minute additions I requested during the project and made sure everything was taken care of. The crew did solid work and the pool looks great now. I'm happy with how everything turned out and would recommend Way To Go Builders if you're planning a pool remodel.

Overall great service and easy to communicate with. Had our tub cleaned and repaired small leak…read more Workers showed up on time and did excellent work. Would highly recommend

Best experience ever l, quality of work, preformed the service as expected on time no up sell and a…read moregreat value. Adam was wonderful to work with. My hot springs spa was leaking and they knew exactly what to do at all the parts on the truck. Klearwater spas is a home run if you're looking for somebody to work on your hot spring tub don't go anywhere else.