Space Command

(40 reviews)

ATTEMPTED StarLink install…read more.. Terrible experience. They came to my home and had the wrong ladder so they left. Couldn't reschedule for the same day. So I figured it all out myself and if they had just walked around the house, they would've noticed a previous DIRECTV install bracket (already bolted into the house) that they could've used. I sent them a picture of it and they said they couldn't use it. But I'm literally writing this review from StarLink that I set up myself. For free! ! I've now got the entire thing setup by myself, and simply have to go to Home Depot in the morning and buy a few small things to make everything look neat. Most simple install ever. They did not research the project or even look at the height of my home. Super disappointing ! It's like any other business. When they get really busy, you' really find out how good they are at managing things.

The Channel Guy is excellent. Everything about working with him was great: A very nice lady does…read morethe scheduling for him, and he shows up on time and gets the work done fast. What else could you ask for! I'm disappointed in Bob B's very unfair review, especially after reading the very professional response from the Channel Guy's business manager.

DIRECTV

1.3

(76 reviews)

The service is the best available for streaming tv. I was able to migrate my service from satellite…read moreto streaming without much hassle. Although they do their best to retain satellite customers when you cancel by making this change I am saving significantly. Easy setup does away with installation charges and waiting for a technician.

I got scam from Spectrum Rep to setup the Direct Tv with we never use it. Today 7/2026 I call…read morecancel the Direct TV and realize it had contract for 2 yrs. I call cancel they charge $400. Don't order Direct TV from Spectrum if they promised, or either Direct Tv rep they are SUCKER PUNCH RIP OFF

Spectrum

1.6

(20 reviews)

Spectrum salespeople are the masters of bait and switch. They offer amazing deals, trick you into…read moreusing them for cell, tv, phone, internet and end up charging you for more. The sales person I talked to offered an amazing deal, brought over my phones from T-mobil and promised to call me back to close the deal. He never called me back. I hate Spectrum.

AbWe chose Spectrum over three years ago because it was the only affordable internet option…read moreavailable in our area. For the first couple of years, things were mostly fine. Unfortunately, the last three experiences completely changed my opinion of this company. The first issue started when we had streaming problems. I upgraded our internet plan online to see if it would help. While upgrading was incredibly easy (one click), downgrading was not possible through the app. You are required to call in, which already feels like a deliberately one sided and scammy practice. When I called to downgrade, I was on the phone for over an hour. The agent repeatedly refused to process the downgrade, aggressively pushed me to keep the higher plan, and then began upselling a "free" cell phone. I clearly stated multiple times that I did not want a phone. The agent framed it as "free" for an extra $10 a month, implying it would essentially replace the cost of my previous internet plan. At one point, the agent literally told me I would be stupid not to take the deal. I acknowledge that I should have done more due diligence, but the language and pressure tactics used were completely unprofessional. I eventually agreed just to get off the phone so I wouldn't be late to work. Months later, I discovered I owed over $250 to pay off the phone after the promotional period ended. The agent would not take no for an answer and used manipulation and intimidation to close the sale. The second major issue occurred when I needed to cancel service due to moving out of the area. The agent, named "Angel" (ironically), was clearly trained to resist cancellation at all costs. He repeatedly asked me to find friends or family to take over my service, then suggested I ask my landlord to transfer it to the next tenant. I said no multiple times and explained I was uncomfortable and did not have time for that. No one should be pressured into recruiting others just to cancel a utility service. The agent then told me cancellation would take 35 minutes and that I had to stay on the line the entire time, not on hold. This made no sense, especially compared to every other utility I canceled quickly and easily due to a move. Once I firmly stated I would no longer engage in conversation, the service was suddenly canceled within 15 minutes. My final issue is that since scheduling our cancellation (and paying for an additional billing period), our internet quality has noticeably declined. Streaming issues and speed problems began immediately. We've had to continuously restart the router, even though both the app and router report no issues. I strongly suspect intentional throttling now that service is ending. If any attorneys happen to read this and are interested in speaking with me, I would be more than willing to share my experiences. I highly doubt I am alone in these circumstances. When I previously attempted to file a complaint about my first encounter, the Spectrum agent told me it was "my problem," which speaks volumes about the company's culture. I'm aware that by writing this review Spectrum likely won't care or respond meaningfully, but potential customers should know this is a company driven by corporate greed and sales metrics, not customer service or ethical treatment. Overall, Spectrum trains their agents to be manipulative, controlling, and aggressive. Canceling service should not require standing your ground repeatedly or enduring intimidation. If I had another option, I would never choose Spectrum again.

OnPoint Installers

(34 reviews)

I needed to remove my old satellite dish from a 3rd story condominium because of my HOA rules…read more They needed me to remove it asap ( after a letter or two...) I thought about just doing it myself to save some money,and realized going up on the roof wasn't a good idea. I decided to go with a professional instead. I requested a quote from several businesses and Vik at Onpoint contacted me right away with a really great quote. OnPoint Installers were very accommodating and were able to come by the next day . Onpoint Installers was professional and got the job done safely and quickly. I was pretty impressed with the service and highly recommend them. Thanks Vik!!

I reached out to two different places for a quote via Yelp and Vick from OnPoint got back to me in…read moreminutes (still waiting to hear from the other guys...). He showed up on time the very next day, in the pouring rain and didn't even blink when he realized the TVs were way bigger than I had said they were (whoops). Moved two TVs from our old place to our new place with the utmost efficiency and triple checked they were hooked up correctly and in the right place before taking off. Also stayed within the quote he gave me. HIGHLY recommend these guys!!!

Pacific Bell Communications

4.3

(6 reviews)

5 Stars? For Pacific Bell?! Are you kidding me?…read more this is what they do. I live in the Bay Area, and every day, I get multiple calls to my do not call registered number. Calldetective.net identifies it as "Pacific Bell." However, it came from a private landline, that worse, you cannot call back. You will get a robo voice telling you it's not a valid number. Yes, the same one that just spam called you seconds before, and is supposedly a landline, is not a valid number. " ". My ID box said: Mart Metzler, so I take it, Pacific Bell must be paying these random Joes to make abusive calls on their behalf, on a number of abusive calls basis. In this day of the do not call registry and being forced to work at home (because of morbid conformity etc.), this serial phone abuse should not happen. But it does. And one of the biggest culprits is that awful Pacific Bell Communications company--!

I had a big party for the Super Bowl at my house and had no cable. They were able to send someone…read moreto Venice the same day and get me all ready for my party. Super happy with these guys

Spectrum

1.9

(60 reviews)

5 stars to Kenneth and Carlos for helping me with my phone that had no blue tooth. Sadly, a new…read morephone had to be purchased and both employees patiently tried to connect to the new phone which took a lot of manuevering to get it going. Thanks to both of them for doing with a smile!

SPECTRUM'S ROBO SALES STRATEGY I visited the La Tijera…read moreoffice to return some equipment. As soon as I walked in a customer service person immediately tried to sell me a mobile line. I told him several times I like my cellphone provider, but he wouldn't stop. I finally was able to turn in the equipment. He was visibly irritated I didn't purchase a mobile line. The next day I had a worse experience with the spectrum tech who came to my apartment. Beware these guys are aggressive and somewhat threatening.

In/Home Television Service

(207 reviews)

I've used In/Home Television Service twice now and I would never use anyone else. Paul is so nice,…read morehelpful and honest. And Glenn, my technician was just exceptional. He looked at my television decided it was fixable, even though per my request, Paul had him bring a new one in case it was not. The price was so reasonable and the service was the best. Don't waste your time or money on anyone else! Thank you Paul and Glenn!

This is a late review Paul fixed my Pioneer Kuro TV a few…read moreyears back and it's still going. Their service is exceptional. They even gave me a loaner TV during the time my TV was being fixed. Bravo!!!

TV Guy Jay

(171 reviews)

Good service very professional…read more The TV looks great in the living room And it can also tilt

Good price, excellent communication, went above and beyond to solve problems - Jay did a fantastic…read morejob and since we've moved again we want to book him again!

Star Service 88

(33 reviews)

I honestly couldn't be happier with my experience. I'm so grateful I stumbled across this business…read more I called more than 15 car audio and electronics repair shops across Los Angeles trying to find someone who would even look at my Power Acoustik head unit. Every place I contacted either told me they couldn't help or wanted me to replace the entire unit. Star Service 88 was the first company willing to actually diagnose the problem instead of giving up. The technician took the time to remove my head unit, completely disassemble it, find the issue, and repair it. He explained everything along the way, was patient, and charged a very fair price for the work. It's rare to find someone willing to do component-level electronics repair these days, and that's exactly what they did. On top of fixing my radio, he also noticed my sound system wasn't tuned properly from a previous installation. He took the extra time to balance my speakers and improve the overall sound quality, fixing a problem that another shop had left behind. They solved a problem that over 15 other businesses wouldn't even attempt, and they did it professionally, honestly, and at a fair price. I finally have my music back, my system sounds better than before, and I found an electronics technician I can genuinely trust. Safe to say, I've found my go-to shop for electronics repairs. I'll definitely be coming back and recommending them to anyone who needs honest, skilled work. Thank you again!

Sergey has been my go-to handyman technician for all of my property needs for quite some time now…read more From plumbing issues, lighting installation, paint work, repairs, and general handyman fixes -- he has consistently been reliable, knowledgeable, and efficient every single time. What I appreciate most is his honesty, fair pricing, and willingness to help even after hours when urgent situations come up. It's hard to find someone trustworthy these days, especially when managing multiple properties, but Sergey has been someone I can depend on. If you're looking for someone skilled, professional, responsive, and reasonably priced, I highly recommend giving Sergey a call. Definitely someone worth keeping as your long-term handyman.

Advanced TV Repair

(80 reviews)

The technician Tuan fixed my 82" Samsung. The technician was on time. He was professional. The…read morerepair was extremely reasonable!!!!!! I am extremely happy with the work he did. I would recommend him to anybody!!!! THANK YOU TUAN!!

Tuan was great. Very fair price efficient and friendly. Would recommend. Will be my go-to TV guyread more

Matias Tv Service

(33 reviews)

Had a problem with my LG TV and owner was able to trouble shoot it in 10 minutes! Honest TV repair…read moreshop, that knows their stuff. I forgot my TV's cable and he was able to provide one on the spot too... That way we can power it on and check what exactly was wrong. Highly recommend to repair first before buying a new TV, can save a ton of money. I called two places located out in the valley and they wanted to charge for just looking at my TV, not even fixing it! Really enjoyed supporting a small local business, and future TV problems I'll definitely come back.

Ernesto did a fantastic job restoring our receivers back to working condition and I'll be sending…read morehim a lot more business in the future. Prices here are as fair as you are ever going to find in Los Angeles. Glad to have his shop located in El Sereno.

Hall of Tech

(99 reviews)

Mo is the best!! I was having a tough time installing ram in my son's desktop…read more I called Hall of Tech and they said bring it down. Mo installed it in about 2 minutes and didn't charge us. This is the kind of customer service that has made us customers for life. We will be coming here for all of our gaming equipment needs!!

This place is truly a tech lifesaver!! I was panicking trying to get malware off my PC for weeks…read morethat just kept popping back up and terrified to completely break my gaming PC. They were able to take my PC in same day and have it completely cleaned and reset in just a few hours.

Smart Electronics Repair

4.7

(68 reviews)

Not many places service hair dryers, and as I had an expensive professional unit with a broken plug…read moreI searched for some time before finding Smart Electronics. The shop is tucked away in an office building with no parking, and looks a bit chaotic with all the equipment and supplies. But I got a call the next day with a repair plan and reasonable cost, and once approved it was ready in a week. Some things are designed to be repaired and this is the place to do it.

I have a very old 1950s doorbell that started buzzing so loudly that I had to disconnect it. I took…read moreit over to Smart Electronics Repair and he was able to fix it for $79! They don't make those anymore, and replacing it would've been really expensive. So happy to have my original doorbell back in perfect working condition! Give this guy a try if you think your electronic item can't be fixed.

Dan's TV & Electronics

4.4

(116 reviews)

Requested help from dans tv to help repair failing backlights on my 50 inch V505-G9 vizio tv. He…read morewas very nice and came to pick up my tv and repair it in the shop. Brought it back and all 8 backlights are renewed and itll hopefully get many more years. He helped me get it back up and running too. At first things didnt seem to be working, but after tinkering with it i found the issue and i factory reset the tv and that seemed to do the trick. It seems the tv was very cranky from being worked on and having its guts removed it needed a full reset. I wanted to wait a day or so before writing my review just incase something happened. But im happy to say everythings good! I would definitely reccomend this guy if you need your tv fixed right! His prices are very reasonable too. More affordable to repair my vizio model than to buy another outright.

Highly recommend. We…read morehave a 75" Samsung TV that needed a new motherboard. Arthur came out the same day I called, diagnosed the problem, got the new board a few days later and installed it quickly. The whole experience was very positive and professional. Not only was it a lot cheaper than a new TV, but it also keeps a perfectly decent one out of a landfill, which was a big plus for us.

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15 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Karla D.

13 years ago

Why doesn't Yelp allow to leave no star at all? This guy Ken, the space cadet, had me wanting to jump ship from the beginning. When I first discussed with Ken on getting the product we needed, I asked him straight up what the costs were. I had it set in my mind what was going to be charged on the credit card. After a lot of back and forth with other Dish retailers, we decided to get the product with him since he was the only one that could get it in asap. At one point when I called him back to verify we were going to go through him, I called only to hear a woman answer - After I was abruptly questioned what I wanted, she then yelled at the top of her lungs, "HEY KEN, IT'S FOR YOU!!"...then I hear all this wind, footsteps of her looking for the cadet and grumbling to herself (she's obviously on a cell phone) and then I got to speak to Ken. What type of crap is that? The type of crap that makes me wish I never had to deal with this clown. RED FLAG. The day comes where he needed to deliver the goods. I called him and clearly having caller ID he picked up with a sassy tone, "Uh Karla, I'm going to have to call you back. I'm trying to get this situated right now all right?" His little sassy attitude was so condescending and I had to asked him why he didn't send an e-mail he was suppose to send and why did he say he called when he actually didn't. He said he did e-mail and call, not sure why it didn't go through, brushed it off as a matter of factly - I send and receive e-mails all day long yet the cadet somehow couldn't give me a simple email? ANOTHER RED FLAG. The product was delivered and he e-mailed an invoice. Okay everything was said and done, right? WRONG. After seeing many mysterious charges on the credit card later I had to unfortunately call him again to see what on earth was going on. YET ANOTHER FLAG. When I spoke to him and questioned him on the charges he asked "Are you Elisabeth? Is there an Elisabeth that works there? I saw a bad review on Yelp from her and she said she had the same charges." I told him no, there isn't an "Elisabeth" that works here. Space cadeting once again. Obviously another Yelper left a bad review on the same claims of having mysterious charges...AM I RUNNING OUT OF ALL OF MY RED FLAGS YET? Please. Don't. Mess. With. Space. Cadets. After he helped himself with the credit card, didn't inform me of fees that he obviously forgot to mention he was going to charge, I spoke to Dish and he has been reported. Last e-mails he sent, he changed his story multiple times, lied, and blamed his unprofessionalism due to the complexity of his space missions. It's also interesting to note that at the bottom of this page of reviews you see a list of reviews that aren't recommended. All the raving 5 star reviews are from people with no review activity other than Space Command. They are all glorious and one women even leaves her phone number so that you can call her and I'm sure she'll tell you all about her wonderful experience. FAKE REVIEWS? I think so. Space Command needs to not be in business. When you mess with people and their money, it's all bound to come right back at you. Get a grip Ken, Dish's higher up management is looking into your activity. read more

Martha J.

12 years ago

As president of the HOA of a large condominium complex I have plenty of things to worry about. So when we have had incidents with thefts and break-ins it has been really comforting knowing we are working with a company that is there anytime we need them. Space Command installed our CCTV security system a few years ago, but it is the follow up that really counts. Our unfortunate inability to learn how to work the DVR to retrieve important footage isn't for lack of trying, or lack of attempted training on the part of the owner Ken. I'm in my 60's and have trouble with these newfangled technologies. But whenever there is an incident Ken sends one of his techs over immediately, makes copies for us and the police, which has helped solve a number of distressing incidents. Ken has even taken the time to do a security walk thru with suggestions on how to better secure our property without spending a ton of money. And Space Command monitors our system remotely on a daily basis, so in case a camera goes on the fritz, they know immediately and then come and replace it. We all sleep much better with Space Command on watch. read more

Raul G.

12 years ago

I called space command a few weeks ago to get info about satellite packages, because I didn't know what to decide on. I'm a huge sports fan, and I heard that directv had a lot of sports channel, mainly the one I was concerned on, "beinHD". When I was talking to the dealer over the phone he gave me the comparison chart between cable and directv. I was baffled on how much I was going to pay with cable if I would've got 3 tvs install. It's so bad, I prefer not to put them on blast. From there my decision was easy, I proceeded and ordered directv with space command. I got my install sooner then later, which is a plus, everything was properly installed, no mess. I'm happy with my service and glad I called space command to help me with my decision. I highly recommend this company for any of your satellite services. read more

Mick M.

13 years ago

I was paying my cable company twice the amount that I was just offered through Space Command. I wasn't sure if I wanted Dish or Directv but know that I like certain channels. Ken gave me a few different options. What it boiled down to for me is keeping me under my budget and getting my service turned on as soon as possible. Ken was able to schedule me a day 3 days faster than someone else. Then when he and the installer came to my home they got me started fast. I had a previous experience with another company that made a mess in m y house.. this was the exact opposite. They took very good care of my place while they made every effort to dance around all my glass figurines in my living room. I felt bad for the guy..but he said , no problem. The crew was very nice.... thank you Ken and Paul. read more

Jan S.

14 years ago

I had a perfect experience with Space Command and you can call me if you want....323-938-1375, Jan Sanders. They are on top of their game! Space Command is one of the few dual dealers in L.A. That means they are authorized by Dish Network and Direct TV. This is not an easy thing to accomplish and speaks volumes about them and their service. So no matter which company you want service from Space Command can provide it....they are also in a unique position to provide you with a comparison of both companies and the prices/services they provide. Space Commands "one stop shop" makes sat. TV an easy process, don't hesitate to give them a call and let them quote you.THEY ARE NOT CLOSED!!! read more

James S.

12 years ago

Wading thru the murky waters of all the telecommunication companies to choose from for tv and internet, im feeling lucky i was recommended to Space Command. The owner explained the best combination of services that worked best for me and saved me a lot of time and money. Hard to find personal attention like that anymore. From my experience dealing with cable companies I've felt like they are where customer service goes to die, but thats not the case with Space Command. Glad there are a few companies like this still around. read more

Lara W.

14 years ago

Thank goodness I called and realized these folks were in fact open. i don't think I have ever gotten such good service, such followup and genuine concern about how my television in my house turned out. From Ken the guy who sold me the account to Elias who did a long and very difficult install in my home I CANNOT RECOMMEND THESE GUYS ENOUGH. THey are so sweet and did a beautiful job. You are doing yourself a favor by working with them. I am glad I could write them a review here as testament to their excellent work. read more

lana t.

12 years ago

I needed a HDTV dish installed, hesitated to call Space Command after reading some bad reviews. I'm glad I gave it a shot. Ken set up installation for the next day and then was flexible when I had to move appointment up 2 hrs at the last minute. Installer Alias (sp?) arrived on time and fully equipped to deal w/ the unusual and precarious placement of my dish. He was respectful, professional and fun to be around. I'm happy to give Space Command 5 stars and don't hesitate to recommend them. read more

Vince W.

12 years ago

Called to get my services started at my new house. It seemed like there was genuine concern from the staff in getting me the best deal for internet and TV. The appointments were setup for me and installations went thru without a hitch. Moving is hard enough so having these things taken care of for me was helpful. Now I can get back to being a couch potato. read more

Edgar P.

13 years ago

What can I say, this guys are awesome!! Ken the owner helps you in every way possible, I really don't understand the bad reviews maybe they were expecting free service? Anyways, more than happy with the service and if you want the best camera installation you have to ask for their new installer (i forget his name), young but EXPERIENCED! read more

Ray B.

11 years ago

Space command covered all my angles that i needed for my 4 story condo building, and all in 4K HD! The cameras even catch license plate numbers in the alley and the system has already solved our disappearing package problem. Thanks Space Command! read more

Jesus M.

13 years ago

A class act from start to finish. Called in and was given help with getting my tv and Internet bill lowered with a combo of Directv for tv and Time Warner internet. I am saving $35 a month now and I couldn't be happier! Thanks Space Command! read more

Omar P.

11 years ago

After signing up for Dish with Ken, I found him to be reliable, knowledgeable and had the patience to explain everything I wanted to know regarding product and service. How do you rate that kind of service? A+++++ of course !!! read more

Leila C.

152

11 years ago

Space Command is a creative team with a strong willingness to help and support. We had a unique project that they helped with and it came out great. 5 stars enthusiastic. read more

Jayson P.

13 years ago

This is a good business. I highly recommend this distributor to anyone. The owner and the workers are totally cool too. :)

Space Command - televisionserviceproviders - Updated August 2026

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