Great spa and excellent customer service. I loved the experience and I will definitely be back.read more

We walked into Georgia Spa "just looking" and walked out with an order for a Hot Springs 2-person…read morehot tub. No pressure sales just good informative customer service. Can't wait for delivery and installation so we can begin spa living.

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

This has been the most frustrating experience. I had a very nice sales person, Katie from the…read moreKennesaw location. The hot tub actually came much quicker than I thought. And it's lovely. I don't know if it works, I haven't been able to use it. They completely forgot about us a couple of times in terms of not scheduling the electrician, once done the electricity was great. Now getting the valet/orientation/initial service has been miserable. They reschedule they cancel without even 24 hours notice and I don't live where my hot tub is. I had to travel here for this appointment. I got a partial message saying they needed to "schedule well actually reschedule" (I quote) the appointment that I am sitting here waiting on. My sales associate has said that this is unusual and does not understand why we cannot get any service. But I am not getting help from the Kennesaw branch at all. I will update this if they indeed do come, if they indeed do help me fix the problems that I have, and if it works or not. So my update is that I got an immediate call this morning about how to address my concerns. All the concerns were addressed. Hunter did an amazing job teaching me everything and fixed one thing. He taught me how to use all my chemicals and explained some things I needed to take care of in the future. So far so good and I'm very excited about getting to use the spa and now knowing how to maintain it. So I would definitely recommend it just know everything ahead of time so you know what you have to do and ask for and make sure things are arranged.

Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.

Liner was not installed properly. Had 2 pool companies and look at why I had tears in 2 corners…read moreafter 6 years, and they both said they stretched it too much. Email..not answer. Called.... no call backs. The warranty is not worth the paper it is written on. My last liner lasted 12 years... this one just made it over 6. And I had paid for the thickest liner - thinking it would be better. Not so much.

They have been my savior for keeping my pool running and clean. You simply bring in a sample of…read moreyour water, they test it and provide you with what you need to get on the "perfect pool" board. While doing this you will be coached and educated on how to best maintain your pool. This will also save you $$$ a ton on money on pool services where you have no idea what they are putting in your pool. No fear if the job requires greater evaluation, they have great pool experts who will come out to your house as well. Highly recommend!

I was recently diagnosed with a Morton's Neuroma in my left foot, so no more CrossFit for the…read moreforeseeable future... But that does mean I can swim. Dynamo swimming complex is just around the corner from my office and offers a wonderful swimming facility to swim at. Hours - I have to say that usually swimming pools have no available open swim hours so they are never convenient to use. No Dynamo. They are usually open for any type of drop in 1030-3pm (330 on some days). That is a ton of time! Facility - is huge! There is a smaller indoor lessons pool (88 degrees) and an indoor competition pool (79-80 degrees) that are always open during open swim. There is also a 50-m long course pool on site that opens seasonally I believe. There are multiple locker rooms with lots of showers and lockers. I think it is a wonderful spot. Cleanliness - The pool is always clean without ever a weird taste of chemicals. The locker rooms are always clean and never cluttered with stray clothes or baskets. Speaking of baskets, I love that they offer baskets for you to place your stuff in. Makes it very accommodating to get in and out of the locker room faster! Misc - There are available pull buoys and kick boards for your to use. There are never a lot of people in the pool when I come at lunch. I have never had to share a lane - once I had the entire competition pool to myself for a whole hour! Staff is always friendly. For a pool facility, I don't know what else you are looking for!

My son swam at Dynamo for three years, and I volunteered as an AO during several home meets. During…read morethat time, I was harassed by a male parent in the parking lot who was driving a blue Jaguar F-Pace SUV. The police were called, but the individual left before officers arrived. I immediately reported the incident to management and was told that several other female parents were familiar with this individual and that previous complaints had been filed. Staff assured me they would investigate the matter and address his threatening behavior. In the days that followed, while our children continued practicing four to six days per week, I observed the same parent continuing to negatively engage with other female parents at the facility with what appeared to be little or no consequence. Although the facility is modern and the coaching staff is skilled, I cannot recommend it based on my experience with its response to patron safety. A strong commitment to the safety and well-being of students, families, coaches, and volunteers should be a top priority, and I did not feel that this concern was handled appropriately.

When we starting the idea of a pool, we asked around Dalton and Artistic came back over and again…read more The process started quickly and then sat for 30 days, a few days activities and 30 days a day or two of activity and without much communication from their new construction group based in Chattanooga. This is a painful part of the construction part. Worse was the lack of any forecasting for activity. Just radio silence. That created a conflict as we were finishing the project. Permit pulled in February and completed the pool October. Communication today should never be a problem. Not with texting. The end product is awesome, which is the most critical for us both. The pool lines work well with the house and deck and integration to the housing lines. The work, for the most part, has been very good/ excellent. We used the Jandy Floor Cleaner pop ups and so glad we did. They work to make the cost of ownership (maintenance) less so. It does an outstanding job. I highly recommend it. Totally. worth it! I have spent the past 9 months trying to learn about how to operate the pump properly to accomplish the preventive daily and quarterly maintenance needs. It is an impressive system and the after sales service and warranty guys have been outstanding to say the least. William has been working with me for a while to get through the shake down process of day in day out trouble shooting. Recently a service man, Andrew came out. He made a service call to address the Saltinator issue that was giving us false readings of 12,750 - which is impossible. And took the information he needed to get this part replaced (warranty). We were out of town and he let me know whey were coming to replace it. Great, tight communication. I like that. But this guy goes above the call when he also replaced the main pump. He got that taken care of before I was aware of it being defective. That's integrity and ethics. Andrew is a great reflection on the organization. He is professional, efficient, explains it well and gets it handled and moves on. After all that, the filter tank developed a problem like the next day....I sent the pics to William and they also took care of that, like the next day! He made a decision to get the entire unit replaced instead of just the problem part. I feel the support from William and Andrew are why I give a 5 star. Pool people share their experiences and Im glad we went with Artistic Pools. Thanks Ron!

Great service and quality. Always on time and top quality customers service. My pool is always…read moretaken care of and I never have to worry about the job being done right the first time.

Allen Pool and especially pool cleaning tech 'Chimichanga' are the best. I have lived in the same…read morehouse for 21 years and have gone through a few companies as many pool companies are unreliable and even in they start well they slack off in time. Chimichanga is a nice guy and goes above in cleaning / servicing the pool. Cliff and Allen pool tech management have always helped maintain and repair pool. Thank you.

In response to Cliff. You did NOTHING to resolve the issue of the poor job your personnel did in…read moreclosing the pool fall 2021. When pool was opened water was black. In thirty years with this pool we have never seen anything like black water at opening. Your response was to hang up. By the way the fact you have a org chart on your website that only shows you as president speaks volumes about you and your telling me that Allen opens 400 pools annually is suspect. Also you leave Will repeat advice to potential customer, find a better, customer focused company Cliff fails to mention he billed us $900 for opening the pool.