Lisa was great, did a partial bike fit on the day of my purchase and let me ride around on the bike…read moreI was interested in to see if I liked the feel. After you buy a new bike, she offers a free bike fit too! Great deal, great service, and such a cool little local shop! Would come here for your bike needs. Have a lot of options including racing bikes to leisure bikes

Randomly stumbled upon this place one day visiting the Costa Mesa area and the owner Lisa was super…read morehelpful. I know little to nothing about bikes, but she was super patient in explaining to me what my options would be for me to start biking. She even offered to drop the bike off at my place if it wouldn't fit in my vehicle. Highly recommend checking this spot out if you're interested in a new bike!

Excellent service!!!! Will, thank you I owe you big time. In and out in 15 minutes.... Life saver…read morebecause everyone kept telling me two days to get an inter tube swap. Again, thanks

I brought in a broken bike and within a few seconds, A kind employee named Will helped us out with…read morefixing the tire, by putting on the screw and charged us nothing. Great environment. Would go back.

I ride my bike to go surfing a lot and the elements had started to take a toll on the components. I…read moreran into Jason at the beach and while we chatted about the waves he asked how my bike was doing. When I told him about my gears being locked up and breaks feeling spongy, he offered to fix them right then and there! When he got out his equipment and started working, he talked me through the whole process. He explained what each step was and what I could do for regular maintenance to keep my bike in good shape. After his work, my ride home was a totally improved experience! Gears shifted smoothly, pedals were gliding, and the breaks were solid. I'll pass his info on to anyone who needs it.

Jason the owner of West Newport Velo did a great job fixing my son's ebike Zooz Ultra. He got in a…read morebad accident leaving the rim super bent up and Jason fixed it like new. He was easy to reach and fixed his bike so he was able to get back to riding! Thank you Jason!

My family had such a great experience today at 20th Street Beach and Bikes. The staff was super…read morehelpful in finding us bikes that would suite our family, along with showing us how to use the e-bikes. I highly recommend!

Called with questions and they were helpful and responsive. Location is great to get right on the…read morebeach bike trail which is why we selected them. Showed up on the day to rent bikes and they allowed us to try a few before deciding. The bikes could be in better condition, most of the fleet were showing significant wear. One of our e-bikes had low battery charge and even though someone was able to bike out to where we were to delivery another battery, the replacement was also low and wouldn't be enough for the time we rented. We also lost time waiting for the other battery. However, kudos to the staff and owner because they made it right for us when we returned the bikes. Spot has good staff and a great location. Refreshing the bikes with newer models would bump it to 5 stars.

This review is long overdue! I've been to this shop a few times now, and every visit has been…read morenothing short of five-star service. On my last visit, Harrison and Daniel took incredible care of me. My girlfriend's bike needed quite a bit of work, and they were completely straightforward and honest from start to finish. No surprises, just great service and very fair pricing. I highly recommend them for anything--whether you're renting, buying, or getting your bike serviced. You can tell they genuinely care about their customers. Thank you guys! --The twin brothers

Everyone is really nice and helpful here clean easy to rent. Easy to return. Will be back again…read morenext year.

Superb communication and even though there was a price/website issue with one of the items I…read moreordered they explained it to me and after communication were able to expedite my order and now I config'd the bikes for me and teammates and everything worked out nicely. The team are responsible and take ownership of any issue and certainly customize to each order/customer accordingly - something rare nowadays. They are not amazon prime they are a mom and pop local brick and mortar bike shop who are kind enough to also have an online store and real people actually reading their emails and not bots or templates. For what its worth they do mention on their site the processing time for orders are 3-5 business days so please be mindful. My wife and I are stoked everything arrived technically earlier than the planned Monday sched time. Thank you David and everyone at Pro Bike Supply. I used to live in Tustin and whenever I am back in Cali I will give the shop a visit. Thank you again! I highly recommend this shop and site. Kind, efficient and helpful team with coherent communication and diverse items in their shop. Order from them without hesitation. Great prices and selection just order in advance if needing items within a week or 2. A+ overall experience. Ken and Sarah

I placed an online order, but despite saying "in stock" it was on backorder and took longer than…read moreexpected to be shipped. However the staff was great and responded quickly with an update on the order. I definitely recommend that store.

Absolutely outstanding experience with Driven Electric Bikes in Costa Mesa!…read more A huge thank you to Ben for providing such personalized service from start to finish. He helped us get a great deal on our bike and accessories, ordered a cargo bracket for us, and even helped set us up with a basket and light kit so we could customize everything exactly how we wanted. Shopping at a local e-bike store made all the difference. We never felt rushed, and Ben genuinely cared about making sure our bike fit our family's needs. The selection was excellent, pricing was fair, and the level of customer service was exceptional. The bike has been amazing. It has plenty of power, cruises up Superior Hill (with all 3 of us) with no problem, and feels incredibly stable--even when I'm climbing into the rear cargo area with our son. Best of all, our whole family can now ride to the beach together without worrying about parking or fighting for a spot. We had one of our favorite family days ever thanks to this bike. If you're considering an e-bike, I highly recommend Driven eBikes. Ben goes above and beyond to make sure you leave with exactly what you need.

I couldn't be happier with my purchase. Everything went smooth and was never rushed. Ben and his…read moreboys definitely know what's up. Thank you for such awesome service. If I could give you 10 stars I would.

Dennis is the most legit guy ever. My son was completely stuck with a broken front wheel and axle…read more Nobody could find him the parts or get a response from multiple vendors. We almost gave up and bought a new ebike. This went on for over a month. I walked in to ask if he could get some parts and he did a quick assessment on the damage. Dennis fixed the wheel, put all new bearings and lubrication, fabricated a solid axle(not hollow, which was OEM), changed both tires and tubes, and added the Tannis Armour tire liner to the tires. He did this all in front of me as a walk-in while we chatted. Took him like 20 minutes for it all. My son is back in business and you couldn't have seen a happier 13 year old. Such a fair price for it all. Dennis will have a large family, with a ton of bikes, as his customers forever.

I brought my bike to this shop expecting professional service. What I got instead was a grossly…read moreinflated bill and work that didn't match what was promised. From the start, the pricing felt questionable, but I trusted their "expertise." That was a mistake. I was charged significantly more than quoted, with no clear explanation and no effort to get approval before tacking on extra costs. Even worse, the work they said would be done simply wasn't. The bike runs like dogshat. This shop seems far more interested in squeezing customers than standing behind their work. If you value transparency, fair pricing, or actually getting what you pay for, take your bike--and your money--elsewhere. Fail.