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    Specialty Motors

    5.0 (2 reviews)

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    9 years ago

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    Integrity Automotive - You could drive a car today!

    Integrity Automotive

    (26 reviews)

    North Valley/Los Ranchos

    Elijah and Annette are amazing! The whole team is glorious. This was my first experience buying a…read morevehicle off the internet completely unseen physically (which is a nervous experience) and they made a fantastic buying experience. Completely white glove service. I will definitely consider flying out there to buy my next vehicle!

    If you're looking for a dishonest and exhausting auto sales experience, this is the dealership for…read moreyou. This company knowingly omitted material information that would have prevented most consumers from purchasing the vehicle. What was represented as a "clean" vehicle was in reality a poorly executed attempt to conceal prior collision damage. The "minor" damage on the carfax was far more than a cosmetic ding. Their 6 point inspection they are so proud of didn't mention how the grill was being kept on by zip ties alone, or how the bumper was glued on. No mention of a prior collision extensive enough to require a new radiator cage, a new hood, a new grill and a new bumper. To an average consumer like myself, the grill and bumper looked like upgrades. Over the course of five months, and throughout multiple communications, I was repeatedly assured all issues would be corrected. After the vehicle was held for weeks for so-called "repairs", it was returned with substandard, below poor quality, bodywork, and critical sensors still malfunctioning. An independent third-party inspection confirmed the repairs were rushed, unprofessional, and cosmetic, not corrective. When these deficiencies were raised, the dealership resorted to gaslighting tactics, denying visible defects, contradicting prior statements and attempting to make me question what was clearly documented and observable. Rather than taking accountability, their responses are evasive, dismissive, and calculated in an attempt to shut down further discussion. In a good-faith attempt to resolve the issue, I requested a comparable vehicle with no collision damage and/or history. I was repeatedly assured that this solution was acceptable and achievable. Once those assurances were given, communication effectively ceased, with follow-ups ignored and no meaningful effort made to honor the proposed resolution. What good is calling if phone calls are ignored and messages go unanswered. This was not a mistake or a misunderstanding, but a pattern of misleading conduct designed to push a sale through at any cost while avoiding responsibility afterward. In my experience, Hubert operates on half-truths, omission, and customer fatigue rather than transparency or integrity.

    Sandia Toyota - Entrance to the dealership.

    Sandia Toyota

    (169 reviews)

    Eastside

    The last time I went for an oil change I had a very bad experience. I said I would not take my car…read moreback over there for an oil change. 4 months later I had to take it to the dealership unfortunately the oil cap broke when we were trying to change oil at home. It was an emergency and they were very on top of everything. Thinking I was going to have to leave my car till Monday morning they called me 2 hours later to let me know it was ready. When I arrived Richard explained the repairs and oil change to me. They were really really nice and gave me the best Mother's Day gift. No change fix the housing for the oil filter. I will definitely be returning because they have changed my mind of how THEIR CUSTOMER SERVICE HAS CHANGED!! GREAT CUSTOMER SERVICE! THANK YOU SO MUCH!!

    My hubby and I have been shopping around for a new car. Some of the dealerships have bad sales…read morefolks. Sandia was not one of them. Our sales guy, Torrance, was good. He is a sales person but not high pressure. They didn't try and push a lot of extras. They offered, but didn't push it. The process was pretty smooth. They didn't initially offer much in discounts but when we showed a similar car at another dealership,They matched the price. The fine guy, Michael, was good too. He offered a lot of additional coverage options and took the time to discuss the coverage and price for each. Again no high pressure just offered and explained. We had a ton of questions and specific scenarios. Will it cover this... what if that happens. Michael was patient and thorough. Thanks

    Fiesta Subaru - More scratches inside the rims after washing and detailing my vehicle.

    Fiesta Subaru

    (55 reviews)

    International District

    Five stars for Rob in the detailing department! Our new 2026 Outback had a rough encounter with…read moresome Albuquerque wind and a "herd" of tumbleweeds, leaving it with several scratches. I stopped by Fiesta Subaru just hoping for a quote, but Rob went above and beyond. He greeted me professionally, took the time to explain the difference between minor and major scratches, and then stunned me by quoting the work at no cost. When I asked about scheduling an appointment, he told me he could do it right then and there. I was out the door in 30 minutes with a car that looks brand new again. Rob's exceptional customer service and efficiency are rare find--I highly recommend him and the whole team at Fiesta Subaru!

    I am extremely disappointed with the condition my vehicle was returned in after service. I brought…read moreit in for new tires, but it came back with noticeable scratches and rim damage that were not there before and now require professional repair. Within an hour of leaving, they claimed I must have hit a curb and caused the damage. When I pushed back, the explanation then shifted to calling it "normal wear and tear," which I strongly disagree with. I felt dismissed and rushed out, with Brian Freeman addressing the issue while the General Manager was not involved. Instead of taking responsibility, I was offered a paint pen and a small credit, with no real solution or sincere apology. This experience fell far below professional standards, and I would caution others to be mindful when bringing their vehicles here. Impressively, three of my rims were damaged during a routine tire service I paid about $1,269.86 for the privilege of getting my car back in worse condition than I left it. Updated on 5/22/2026 --- I had to get a second opinion on the alignment originally done at Fiesta Subaru on 5/13/2026 and it confirmed exactly what I suspected: the job wasn't done properly. The initial alignment left multiple measurements uneven and out of spec, including camber and toe, which can lead to poor handling and uneven tire wear. After having it corrected elsewhere, everything was brought back within spec and properly balanced. DO NOT COME HERE PERIOD.

    Specialty Motors - car_dealers - Updated June 2026

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