Five stars for Rob in the detailing department! Our new 2026 Outback had a rough encounter with some Albuquerque wind and a "herd" of tumbleweeds, leaving it with several scratches. I stopped by Fiesta Subaru just hoping for a quote, but Rob went above and beyond. He greeted me professionally, took the time to explain the difference between minor and major scratches, and then stunned me by quoting the work at no cost. When I asked about scheduling an appointment, he told me he could do it right then and there. I was out the door in 30 minutes with a car that looks brand new again. Rob's exceptional customer service and efficiency are rare find--I highly recommend him and the whole team at Fiesta Subaru! read more

I am extremely disappointed with the condition my vehicle was returned in after service. I brought it in for new tires, but it came back with noticeable scratches and rim damage that were not there before and now require professional repair. Within an hour of leaving, they claimed I must have hit a curb and caused the damage. When I pushed back, the explanation then shifted to calling it "normal wear and tear," which I strongly disagree with. I felt dismissed and rushed out, with Brian Freeman addressing the issue while the General Manager was not involved. Instead of taking responsibility, I was offered a paint pen and a small credit, with no real solution or sincere apology. This experience fell far below professional standards, and I would caution others to be mindful when bringing their vehicles here. Impressively, three of my rims were damaged during a routine tire service I paid about $1,269.86 for the privilege of getting my car back in worse condition than I left it. Updated on 5/22/2026 --- I had to get a second opinion on the alignment originally done at Fiesta Subaru on 5/13/2026 and it confirmed exactly what I suspected: the job wasn't done properly. The initial alignment left multiple measurements uneven and out of spec, including camber and toe, which can lead to poor handling and uneven tire wear. After having it corrected elsewhere, everything was brought back within spec and properly balanced. DO NOT COME HERE PERIOD. read more

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I have been using Fiesta through 3 vehicles now and in the last 2 years service has slipped. Even stealing from us. They even literally forgot to put the oil in one of my cars and sent us on our way and when the car started smoking within moments of leaving I stopped and fortunately it didn't destroy our car and when we called in, they were cold and kind of nasty. We had been gone maybe 2 minutes but they were like we have to prove it was our fault and you are guilty until we say otherwise. We purchased a maintainence plan to cover oil and basic things and over and over they mess this up and we say we will fix it next time. Sometimes they do and sometimes they don't. Then we have to jump through hoops and ask for a specific person to fix their mess up. Like this time... Next time we go in we have to specifically ask for Gabrielle and hope she doesn't quit or forget about the mess up. This is not the first time they won't refund the money. My wife was trying to help out and thought the charge was for something else and it wasn't until I figured it out later that we had to chase them down. Also, on this most recent visit, they texted me while at work about a nail that wasn't leaking in my tire and wanted to repair it. I told the tech I could get it fixed free at Discount but to get me the price and if it wasn't too bad it might be more convienant. Who the heck charges 51 dollars for a plug. I told the tech it was too much, and they lied and said let me see what I can do in the text, but they never got back to me. I NEVER GAVE THEM THE GO AHEAD. They chose to fix it anyway and sprung the cost on my wife. They lied, cheated and stole from us. After many issues in 2 years, I believe I will have to change my loyalty because lying and stealing is too much. They obviously don't care about us and only want more money. They are constantly spamming and calling trying to get us to buy again and again with the typical car salesperson tactics. We literally bought 2 vehicles in 2024. One early and one late. Of course the deals are always in their favor. I get so tired of being harassed to buy more. This is not the Fiesta Subaru that worked hard, were friendly, kind, helpful and honest when they were at the old location. Back then I gladly gave them 5 stars and even recommended people too them. I wish I hadn't here. I blamed it on being in a new space at first and just working out the kinks, but it's been too long now. read more

After having purchased my 21' Crosstrek at another Subaru dealer, I have been coming to Fiesta Subaru exclusively for the routine maintenance and occasional servicing. This last Friday after washing my car, a check engine light came on along with an Eyesight warning. Pulling the codes, it appeared that the Thermo Control Valve had failed. I immediately made an appointment (for the following week) via the MySubaru app, and then (freaking out a little that driving would damage my car) I headed straight over to Fiesta. Abrianna was amazing and professional from start to finish. She reassured me that driving the car would not cause any issues (as long as I paid attention to the temps), and then she said, "I have an opening right now, do you want to leave your car?" Long story shorter, she signed in my Trek, hooked me up with a loaner, and by Monday morning my Subie was fixed and back on the road!! And all covered under warranty!! I've been thrilled with the service I've received from Fiesta Subaru in the past, and on this occasion, it was no different. Easily 5 stars! read more

Fiesta Subaru - Me and my Crosstrek! - Car Dealers Near Me - Albuquerque, New Mexico

I have had my older forester serviced here twice. The first time I thougtht my brakes might need adjusting - they recommended bleeding the brakes and a serpentine belt. I think the whole service was over $500 --- way much more than I expected. Still, I did return a year later because I had a shimmy vibration in my steering wheel. After the inspection the service writer told me I needed a new bearing on the driver side which was roughly $900. I wanted to get another option, but they wanted to charge me $178 for the inspection. REALLY??? So, I went ahead and had it done. Result, when I picked up the car, I was told that the shimmy still existed, and that I needed 4 new roters because they were all warped. Now, realize that upon the initial inspecition, I was told there were not brake issues. Aren't rotors part of the brake system????? How much? About $1300 for all four rotors. And, I have not had this done yet, so I continue to drive my car locally with a shimmy. Additionally, this lovely new service center building charges customer a 3% fee for use of a credit card. I wanted to pay cash and was told they don't accept cash. This place is so big and busy, with I think 5 service writers and sometimes lines of people waiting to talk to a service writer. Honestly, this is the worst Subaru dealship service I ever experienced and I have owned 3 foresters (2001, 2006, and 2013) that I have had serviced at Subaru dealerships. I wonder if the mechanics here actually are subaru trained mechanics. You never get to talk to them. You are not taken to the car lifts and shown what is wrong. I prefer to ask questions to a mechanic directly. I am done with this place. They could offer me a $1000 refund and I WOULD NEVER EVER RETURN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I stoped by the part Department to order a set of floor mats and paint chip for our Forester. Had another amazing experience from Art in part Dept. He went over step by step as how to use the paint and ordered our mats. Thank you Art for great service today. read more

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Purchased a 2024 Crosstrek and everything has been excellent....until now. Took it into the service department for oil change and "inspection" last week. The coolant flush/service was due so we opted to have that done too. Drove the car home and continuous and persistent hissing was noted and the air conditioner was no longer working (was working fine prior to drop off). Finally (after a week!!), got the vehicle into Fiesta's service department. They determined that the air conditioner compressor was damaged and that I must have done something for this to happen. The compressor worked prior to taking it the week before, they did their service, then it did not work. Told that it would cost me $1700 to fix. Absolutely not!!!! Attempted speaking to the service manager, Brian, about it.....absolutely pointless. He had no intention of talking to me or discussing anything (shuffling papers, not looking at me as I spoke, speaking to employees as I tried to speak). To top it off, he told me that I had no idea if the air conditioner was working prior to dropping the car off, because he was sure it wasn't warm enough to be running it! I asked for the director of service and he proceed to say " Im it, guess you are out of luck". I will never return to this dealership and will be rescinding my suggestions to my friends and family looking for a reputable Subaru dealership. read more

If we could give 6 stars we would. We had an accident and a totaled car and needed a new car. We worked with Jerry who I highly recommend. Prices of cars since Covid have gone crazy and when we realized we could get a Subaru for the same price as a Hyundai or Kia it was a no brainer. Jerry was very patient with my zillion questions, and working with us to test drive and re test drive. This is the ONLY place in Albuquerque to buy a Subaru. The finance woman was also really great, so nice and her dog Duke was awesome also! Get Duke a Subaru commercial! At our age ie over 60 this is the first new car we have purchased in a LONG time and probably the last new car we will buy. We are so happy with purchase, how we were treated and the whole process. Thank you!!! read more

Fiesta Subaru - Duke the wonder dog! - Car Dealers Near Me - Albuquerque, New Mexico

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I have purchased two Subaru Outbacks (2020 and 2021) from this dealership. I have two major complaints: 1) the leather seats on the 2021 have separated from the seam on both the driver and passenger side, the vehicle has less than 20,000 miles. I was told by the dealership that yes, this was indeed an issue, but that the vehicle is out of warranty. This is clearly a manufacturer's issue and given the usage it should be fixed. The dealership said the cost will fall on me and I was told to contact Subaru of NA to see if they would help. Very poor customer service 2) There is a battery issue with my Subaru's if sitting for 4-5 weeks. The battery drains from an ongoing connection with the Starlink program. I have had to have two batteries replaced and was NEVER told about this issue with Subaru but told that while they would replace my battery, the next time was on me. This is a known issue with Subaru and customer service NEVER advised me of such and that the fix might need to be a trickle charger. Instead, they indicated that the next time the battery died, it was on me. Not acceptable in my opinion. read more

Does not listen to customer wishes. Employees, specifically Gino puts fake notes in and lies about contacting customers. GM in-training, Matt, will also lie and not return calls. Acts like you are the problem when employees have failed to do their jobs. They take no accountability and do not try to make anything right. Terrible management. All I asked of Matt was a return call and he could not even be bothered. Says a whole lot. read more

Rook in Subaru Ascent bc warnings werw popping up in the car's panel. 2 of 3 problems were suppose to have been fixed hut 10 minutes after leaving dealership. Aamw warnings came up. Question that pops into my mind is how long did they test drive it??? On other issue that was not fixes, she left me a message telling me they had done everything they could and that it was a Starlink issue. when I called back and left a message for her to contact me as Starlink was asking me specific questions on what they had done, she never returned my call. I definitely would not recommend this place read more

I've been here twice, great place and friendly staff. I went there with tire concern, they changed it out, I had them check tire sensors (got warning light) The tire was switched out with a new one, and I was told the sensors are all good. They just need time to re-Learn. I come back approximately 10 days later because the sensor lights have been on since day after I left . I was told I have a screw in my tire, I didn't see it myself and that one sensor is bad. I was then told they're gonna replace the tire, but they'll have to order the sensor cause they don't have them in stock Then they come to me and tell me they found a sensor and it's gonna be another 40 minutes to replace. Like I said, the staff is great and they're very friendly, but after four hours for the second day and more money than I was hoping or thought I was gonna have to spend. Now less than a week later, the tire sensor lights are right back on. So I called Lynn and Ruben tells me that his experience when one goes out they all go out and it's best to get them all replaced at the same time. Was just told to me the last time I was in there, no was it told me the first time I was there, no. The sensors run approximately $150 apiece plus labor so I think I'm just gonna disregard Ruben's suggestion that I get them all replaced and just carrying my tire gauge around because it's more accurate and honest than the responses that I get from fiesta Subaru service center . Don't hold this against all Subaru service shops because I've been to some in Texas that didn't charge excessive service fees and extremely long amount of waiting time. The excess fees, I'm talking about or replacing the tires that were under warranty both times and the sensor which Ruben says they all go out. But Ruben doesn't work on cars Ruben sits behind the counter. To be fair, Ruben was very friendly and tried to be helpful. He was not disrespectful by any means. I don't know what the issue is maybe it's your technicians aren't that skilled, but one thing is the wait times excessive and the fees for #Warranty work are in my opinion excessive . Bryan read more

Great staff, especially Ed our salesperson and Samantha the manager. Bought 2 from them, 2025 Legacy and Outback because our family needed 2, got an excellent deal. read more

The battery died on my new suburu. They refused to give us a new one, so my husband bought one for 250. They refused to reimburse us. THEY DO TREST YOU LIKE FAMILY. FAMILY THEY DON'T LIKE. read more

My wife and I had a phenomenal experience purchasing a new Subaru Crosstrek at Fiesta Subaru earlier this week. Special thanks to our sales person Jerry Janis, general manager Samantha, and Ernesto in the finance department for making this such an easy purchase! We just moved to Albuquerque from New York City and haven't owned a car in over 5 years. So jumping back into car ownership, plus managing a cross-country move, while trying to get ahead of possible pending tariffs was a lot to manage. The entire Fiesta Subaru team was incredibly helpful and responsive to our needs and our timeline. We were able to get the car we wanted, at a fair price, and the whole car-buying process couldn't have been easier. I would strongly recommend this dealership for anyone interested in purchasing a Subaru in Albuquerque! read more

Abraham was the one to help me with my Outback when I was ready to purchase one. We had communicated via, mobile, text, and email. I was finally ready for a 2024 OBW in Silver and I saw Fiesta had one one the way. I was able to get it reserved and a hitch installed on it. Abraham was great at communicating through out the whole process and afterwards as well. read more

Fiesta Subaru - 2024 Outback Wilderness. - Car Dealers Near Me - Albuquerque, New Mexico

Outback battery acting up. Not sure what was going on. Aaron Pohl processed us in. Technician Amanda Montoya preformed all the test, checking parasitic draw, & got the item repaired quickly. Jay on front processed us out, explaining everything. This great team preformed with good customer service skills & professional abilities to handle the car issues & customer needs. I recommend them for your Subaru needs. all work was free read more

Fiesta Subaru once again exceeded my expectations in my latest dealings with them, and I gladly provide this survey on their behalf! Preface this review with the following information: I have worked as an F&I manager with Subaru dealerships for over 18 years. I no longer do this work, which I truly enjoyed at several dealerships over the years. So I guess this could make me either an easy customer or a dreaded foe! But I am definitely qualified to provide a review based on Customer Service! josh Coleman was one of the easiest people to work with buying a car that I can think of - EVER! And I have worked with and trained 100's of car salesmen over the years! He was both a salesman and counselor and was so truly understanding as we worked through my dilemma - keep the awesome 2020 Subaru Forester I had or....get a new one! After finally coming to the conclusion I should keep it, Josh was totally fine with my decision and we agreed to stay in touch, etc. I service at Fiesta (where else?!!!) so checking in with him is super easy. After I thought my decision to keep the 2020 was a good one, I subsequently had a health issue which came up and and made me reconsider my decision both financially and for practical reasons. I already don't drive much at all, so any car will last me a really long time! So after reconsidering it and hoping not to drive Josh bonkers or to convince him that I was, I decided on a 2023 Forester Premium! Josh provided numbers which were agreeable to me, ordered an inbound Forester with a few added items I always like to get on my Foresters, and then let me know when it arrived. For the first time in a long time, due to scarcity, I was open to four colors - white, red, blue or green. On delivery day for my 2023 Cascade Green Silica 2023 Forester Premium, Josh introduced me to Abby Wheeler in Finance, who had everything set up, and once again, easy peasy, I was out in 30 minutes. That included our time bonding over Auto Finance (we are real talkers!) and meeting her adorable Puggle! Bonus on the resident pup, Abby! There are a seemingly infinite number of choices among brands and dealers when considering a new or new-to-you vehicle. Can I provide a bit of candid advice, since you're reading my review? It is the person you choose to do business with that ultimately makes a transaction mediocre, good or great! Any car should easily go 100,000 miles today. But if you like doing business with professional, courteous, and capable people then please use your time wisely and see Josh Coleman when you select your next vehicle! I know you will be extremely glad you did so! read more

Total scam and thieves. They sell a key fob for $375 but didn't even include the emergency key inside that's ridiculous. $375 just for a plastic key fob , no key included inside the fob and additional $275 for the programming wow this is called scamming These prices I mentioned above they are before taxes read more

I sincerely hope everyone who has car problems reconsiders ever going to fiesta Subaru to get it fixed Took our car to be serviced on April 11th, 2023. Was told there was a rear differential leak, they repaired it, along with the regular service. January 28th, 2024 Seems as though the rear differential drainage plug was not installed correctly, it blew up and caused the rear right axle to break, and seize up. Smoke and fluid was pouring out of the rear differential and we were stranded on the side of the road for several hours. Had to pay $400 to have it towed home. January 31st, 2024 Towed it to fiesta Subaru, they told us it was the rear axle and it needed to be replaced $1700 estimate February 1st, 2024 The service department calls, gives me a price, calls back an hour later to tell me that the rear differential is blown out and needs to be replaced, an extra $3000 dollars on top of the original quote. I ask him about the rear differential, and if it's possible that they didn't install the bolt correctly and that's why it blew off, he attempted to convince me that a thief must have loosened it and that's why it happened. Taking no responsibility for their shoddy work. I spoke to the manager, Jessica, the most condescending and rude "manager" I've ever met. She was no help. Told me that "yeah sometimes the mechanics don't put the bolts on tight enough, but it probably would've fallen out in the first 1000 miles or so". She was also very vague on saying what was actually wrong with the vehicle. She simply said that the rear differential was "broken", with no reasoning as to why except that she "doesn't know" Now the quote is $5300. I'm not even sure that the rear differential is even broken, or if they are just being dishonest. We will be taking it elsewhere to have it properly looked at. They don't stand by their work and offered no compensation or acknowledgment for almost causing us to die in what could have been a horrific accident. read more

I live in CA and was trying to help my mother get a safer car as she is driving over 70+ miles weekly for chemotherapy and cancer treatments. I searched 3 states for the best deal on a Subaru Forester Sport including looking at the Costco program and other incentives. My past experience in purchasing vehicles has been mostly bad and I was bracing myself that this would be too. Well low and behold to my great surprise this did not happen here. Jeff Bierly responded to my online request for pricing very quickly. I explained the situation that my mother would be driving up the Santa Fe Opera hill (as we older NM'icans call it) on a weekly basis during potential snowstorms for cancer treatments. Jeff gave us the best pricing out of a 3 state radius. (CA, CO, and NM). He gave a fair value trade-in with her old car. We did basically did most of the transaction over the phone! Jeff then personally drove the Forester 1 1/2 hours to my mom's house, had the car disinfected, wore protective gear, and took extreme COVID safety measures knowing my mother's immune system was very compromised. He went over all the car features with her, stayed so my mother could drive the car around the neighborhood, and even parked the car in her garage for her. He then drover her old car back. Thank you Jeff for going above and beyond. This type of service and caring in business so rarely exists in the world anymore. I hope the dealership and Subaru recognize Jeff for his humanity and give him a nice holiday bonus! read more

Fiesta Subaru - Car Dealers Near Me - Albuquerque, New Mexico

I scheduled a 3year/30,000 mile Service. When I dropped off my Outback I was told the price. Sticker Shock! However, Gabby, the Service Rep noted my very low mileage and said I could wait till my Outback had close to or 30,000 miles. I decided just to do the oil change. But I forgot to provide my Coupon for the free oil change. When I went to pick up my Outback Gabby said she used the Coupon and there was no cost to the Service today! Gabby went above and beyond to insure my good Service experience. Highly recommend Fiesta Service! read more

I bought a car but it wasn't the car the sales person said it was. The deal was so messed up that they manager OFFERED to take the car back. Problem is, they won't return the cashiers check that I gave them for a down payment. I just want my cashiers check back and that's too hard. They won't even answer my emails of phone calls. I contacted Subaru Corp. and they said they sell the cars to dealers and it's up to the dealer after that so they don't care how their cars are sold. That's funny because the dealer told me I had to take the road side service and maintenance service and Sirius and starlink because the manufacturer had included it in the price of the car. How many lies can you tell in 4 hours? I lost track. read more

I went there to get a new FOB. I was charged 235. Then another 210 to reprogram them. They added 17 for shop supplies, another 2 for environmental disposal. Said the computer used is the supply. Nothing to disposed. Computer is a tool, not supply. They are ripping off customers. There is no place to park. Got a list of items requiring attention. Took over 1 hour to do the reprogram and the vehicle check. Expected a go ahead to repair... No, I'll take my business elsewhere. Super poor customer service. Lost me as a customer. ​ read more

I took my Subaru Forester for warranty service and was well satisfied with the professionalism, knowledge, and straightforward explanations of my Forester's status and certain limited work required. Thanks to my service rep, Gabby, for the great introduction to Fiesta and its new location. Definitely dog friendly. Excellent coffee and snacks, as a bonus. read more

Fiesta Subaru - Coffe and snack in the service area! Bright and cheerful. - Car Dealers Near Me - Albuquerque, New Mexico

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We have a 2012 Subaru Forester XT which has exhibited only one problem over the years: it sometimes rejects gasoline. That's right... you can't fill the tank because the gas will just back up on you. First time, "fixed" under warranty. Second time cost us $1,400 bucks. Third time fixed under warranty because the previous "fix" was less than one year earlier. And then, the problem resurfaced a week after it was "fixed" for the third time. In other words, Fiesta couldn't diagnose the problem accurately and I have no idea what was being fixed the three times we took the car in. They tried to blame the problem on us overfilling the tank, but we don't do that. The last time, I called the service manager and told him the problem is still there, I don't know what you think you've been fixing, and how are you guys going to fix it this time? He made an appointment to take the car in and give us a loaner. The loaner is a must because we use this Subaru to haul stuff for our business. I showed up for the appointment and, sorry, we don't have a loaner for you. We'll call you when we do and we'll schedule the appointment. They never called, of course. So here's how I dealt with the problem: I bought a new Subaru from their competitor. read more

Open up your wallet if you get service done here. Although the service adviser, Jair, was friendly and nice he relayed that the mechanic had said that the car needed more work--- a $3500, three-day repair job for something another Subaru mechanic said was not necessary. The second opinion mechanic's comment was "someone at the Fiesta dealership must have a boat payment coming up." A $300-500 valve cover gasket job would take care of the minor leak. There is no reason to pull the engine and to replace the drive chain in a car with only 100,000 miles." When I compared the prices I was charged to the prices posted online at Garcia Subaru I was further convinced Fiesta is considerably more expensive. When your trust in a place has been broken you will never go back. read more

shame on you Fiesta I had gone to this Subaru location sin I bought my legacy for everything this car needed I got very upset with my last visit because I only went in for a tr check and after 2 1/2 hours got a pre bill of over $4,000 this is not my intention to get an inspection I went to another auto shop to get quotes I don't need filters and wipers And to top it off my brand new tires were not checked and my warning light went off and this place took care of it I have two more items to get an estimate on UNBELIEVABLE shame on this location read more

I went there about 4 months or so ago. Very friendly, very helpful. I ordered parts for my 2002 Outback. I recommend going, be patient, give them opportunity to earn your business and trust. I plan to go back for more parts as they are a great team. Hope the same folks are there. read more

I just picked up my Outback from Fiesta last Friday. I found them to be the nicest Sabarui dealer in the area. After getting bad results in looking for Outback in the other dealership I tried Fiesta. There I meet Jerry Janis how work with me on understand the Sabaru line. after several visits Jerry assisted me through the ordering experience and gave me a price. when the car came in last week Jerry show me all the futures and setting I would need to enjoy my outback. Abby Wheeler , the finance officer was very nice and show me all the options and never pressured me. Fiesta Subaru is a knowledgeable and nice group to buy a car from. in fact this was the best buying a car experience I have had. read more

totally surprised when the service department did not charge me after telling me I would need to pay AN $175 diagnosis fee. Fiesta Subaru is off to a good start at the new location. Great facility. read more

Josh is one of the most personable & customer-focused salesman at Fiesta Subaru. He treats one as a family member/close friend meeting all of one's requests/wishes for a vehicle. He goes the extra mile more than fulfilling one's expectations. Can't recommend him enough. Truly an asset to Fiesta Subaru. Thanks Josh. read more

I traded in my old Subaru for a new one and had nothing but a great experience! Horus was so nice, relaxed, knowledgeable without being pushy or rude. I had such a fantastic experience that my Mom ended up trading in her car and buying a new one, too. I highly recommend Fiesta for service and sales. Do not go to the other Subaru dealership on the other side of town! read more

I couldn't believe it! Fiesta Subaru installed a "new" battery in my 2015 Subaru Forester - for $265; but left the corroded wires attached. I didn't ask for a battery. This "new" battery completely failed in 7 weeks! I couldn't use my car for 5 days, couldn't pick up my Rx's, couldn't get groceries! I was stranded! I can't help wondering if A) Fiesta Subaru had a bunch of old batteries that were close to going bad, and was trying to add revenue to pay for their luxurious new building, or B) is just grossly incompetent, or C) takes advantage of women who aren't car savvy. Unbelievable! They charged me over $1,900! read more

Their mechanics steal stuff out of your car!!!! I just picked up my car from Fiesta Subaru. They had taken everything out of my center console and glove box and thrown it all over the car. Items were broken off my center console and there was a piece of my car sitting on the seat. No idea where it came from. Then I noticed, my change cubby was empty AND the side pocket on my driver door was empty. They weren't expensive items, but needed items. GONE. They steal and trash your car. This is the second time I brought my car there for repairs and the second time my car was trashed. NEVER AGAIN!! read more

Bought a new car from them. Very good service, they followed up after a small issue, and made it right. Thanks

Had a mysterious issue with the battery, left it for a few days to get tests. They said it was ready to be picked up so I went over, and they lost it. Someone stole my car right from the dealership. not only did they lose the car and claim no liability, but the car had issues still. I took it to a basic dealership and they took care of it. negligence, lack of professionalism, didn't take me seriously. read more

I got a Great deal on a 2018 Ford Raptor and trade in value for my Kia Stinger was higher than the online offers I received from Carmax and Carvana. read more

While traveling from California to Maryland, our 2014 Subaru Outback overheated on the freeway in Albuquerque. It was towards the end of the day and it took a while for our AAA tow to arrange for a tow truck to the dealership. Since we had luggage and were from out of town, Fiesta Subaru made every effort to ensure that someone would be at the dealership to help us when we arrived and that a loaner car had been set aside for us. We were nervous when we were told that some tests would have to be done the following day to make sure that we hadn't blown a head gasket or fried the engine. That could've meant having to buy a new car to continue our trip. Thankfully, our issue turned out to be a stuck thermostat, with no engine damage. They were finished by the end of the day and we were back on the road the following morning. All of the staff were pleasant, caring and professional. They checked on our status while we were broken down on the freeway, kept us appraised while they had our car, and called after we had departed to make sure their service had met our expectations. They certainly earned my trust and loyalty. If I ever have any issue while traveling through Albuquerque, I would not hesitate to go directly to Fiesta Subaru. You should too. read more

We could not be more pleased with our purchasing experience at Fiesta Subaru and with salesperson Ardy Reed. We had done our research beforehand and were pleasantly surprised when the price, trade-in, incentives, and financing were even better than we were planning on! Ardy accommodated our Covid-19 caution to conduct much of our business outdoors, and they even had a pleasant courtyard waiting area during the heat of August. read more