The Channel Guy is excellent. Everything about working with him was great: A very nice lady does…read morethe scheduling for him, and he shows up on time and gets the work done fast. What else could you ask for! I'm disappointed in Bob B's very unfair review, especially after reading the very professional response from the Channel Guy's business manager.

ATTEMPTED StarLink install…read more.. Terrible experience. They came to my home and had the wrong ladder so they left. Couldn't reschedule for the same day. So I figured it all out myself and if they had just walked around the house, they would've noticed a previous DIRECTV install bracket (already bolted into the house) that they could've used. I sent them a picture of it and they said they couldn't use it. But I'm literally writing this review from StarLink that I set up myself. For free! ! I've now got the entire thing setup by myself, and simply have to go to Home Depot in the morning and buy a few small things to make everything look neat. Most simple install ever. They did not research the project or even look at the height of my home. Super disappointing ! It's like any other business. When they get really busy, you' really find out how good they are at managing things.

AT&T doesn't function very efficiently, at least not to help customers. My uncle who lived alone…read morepassed and it took us 6 months to get the court papers to get the legal authority to access his account and close it. AT&T was the only creditor who wouldn't close his phone and internet account online sending them the Death certificate and the legal court papers for administrative authority until I went to their brick & mortar store. And when I did, the manager was not available for over 45 mins so I waited and then when I returned, they said he's in another 45 min meeting. I ended up going to another store the next day where I was finally able to close his phone account after he looked at the docs but they wouldn't close his internet account! I was told that I need to go back onliine and have them close it! After the waste of over 4 hours to close the AT&T accounts, they would not provide me access to his account even with the court papers. In addition, they said there was "no process" to get reibursement to my uncle's account for the 6 months when he did not use either of his phones since he was deceased. Also he lived alone, so the internet was not used either.. but staffer said AT&T only way they refund accounts is when it was their mistake. I called my Uncle's credit card company, Capital One, and they gave me ALL his account info by phone simply by me providing his SS# and DOB. They also refund any interest payments accrued (although he didn't have any). The staff said that AT&T could have looked this up in 30 seconds as he did and see that the info I provided matches what is posted in public records available to everyone. AT&T 's practices are cruel and I will disconnect with them since we also have AT&T for internet. I suggest you try another company and ask AI who are the most customer friendly internet /phone companies that are reasonably priced and function well.

They will help set up with the most pleasant behavior. Once their service stops working, GL getting…read moreanyone to fix it. Youre on customer service for a while and no tech to help. The phone will cut off, and you'd have to start all over as though it was the first time you've called again. Theres no tracking numbers or follow ups. Technicians are scheduled but nobody shows up. If you call again, it's as though it never happened. There customer service is the worst I've dealt with in a long time. Dont get them.

We got Frontier fiber installed back in December 2025. But since the line is across the street they…read morehad to run it through the air across the street, tie it to one of my trees and then drape it diagonally across my front lawn about 250 ft to my house. It was fine when the snow was on the ground but I've been having to move it around each time I mow my lawn now. I've called them repeatedly to have them bury the line and they've given me three dates now that came and went, and aside from the initial visit, where they texted me saying they couldn't bury the line because of snow, the other two dates came and went without giving me a reason. I've been calling them every month now having them give me full credit for each month the job remains unfinished.

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

I'm a return customer and had my second TV hung up by Malik from Ice Mount'n today. It was an 85"…read moreand I knew I had to call in someone I trusted. Requesting service was super easy with Malik, who was responsive, professional, and friendly. He got the job done efficiently and to my expectations. I 100% recommend giving him and his team a call for your next mounting project - there's no one better!

We had a pretty good size job for Malik. First of all, he…read morewas insanely fast to respond and engage in a discussion about the job. He has a great confidence which gives you peace of mind that he knows what he's doing. We agreed on pricing and he was available the next day. He installed one 55" tv in one apartment (parent who lives in the same building) and in our TV's were a 43", a 55" and a 65". Malik was on time, communicated by both phone and text, was a total pro. The job done was great. Here's the thing that matters - we were unhappy with the height we selected for the big tv. When J communicated that to Malik, he offered to come back complimentary and make it right which he did the very next day to perfection. Highly recommend Malik.

I needed to remove my old satellite dish from a 3rd story condominium because of my HOA rules…read more They needed me to remove it asap ( after a letter or two...) I thought about just doing it myself to save some money,and realized going up on the roof wasn't a good idea. I decided to go with a professional instead. I requested a quote from several businesses and Vik at Onpoint contacted me right away with a really great quote. OnPoint Installers were very accommodating and were able to come by the next day . Onpoint Installers was professional and got the job done safely and quickly. I was pretty impressed with the service and highly recommend them. Thanks Vik!!

I reached out to two different places for a quote via Yelp and Vick from OnPoint got back to me in…read moreminutes (still waiting to hear from the other guys...). He showed up on time the very next day, in the pouring rain and didn't even blink when he realized the TVs were way bigger than I had said they were (whoops). Moved two TVs from our old place to our new place with the utmost efficiency and triple checked they were hooked up correctly and in the right place before taking off. Also stayed within the quote he gave me. HIGHLY recommend these guys!!!

This new store has a great selection of phones and tablets. There are both traditional and pay as…read moreyou go plans offered. I did not want new Direct TV service , but it was clear that Roger has a lot of experience with this too. I am sending my friends to this store as service was good!

I found Rogelio "Roger" and his company Connect Century Communcations last night (through…read moreThumbtack.com) when our DirecTV service went out with a "775" error message (troubleshooting didn't resolve it) and they were not able to give me a service appt until next TUESDAY (which doesn't work for us). Rogelio came to our home last evening after he closed the store, identified immediately what the issue was, HAD the replacement part in his truck, and had us back up and running in 15 minutes. His price for the service call and the part was more than fair. He knows his AV, and especially DirecTV. He does major jobs as well, from complete home theater system wiring and set up to security cameras to audio. Thank you Rogelio. We're so glad we found you and look forward to working together for many years to come.

I had (past tense) a situation with my Smartaira account. I had this all set up, ready to go,…read moreAutopay activated, etc., etc. I am going to accelerate the story at this point. My credit card supporting Autopay got "hacked". I was in a huge hurry yesterday when initiating/editing changes to give to Smartaira, picked up the phone, dialed a number & got CJ, call #172788. He was terrific!!! He saved me a lot of time & aggravation (and money- -he got fees waived). CJ was lucid, intelligent as hell, highly professional- - -a real delight!!! And, perhaps his greatest asset: he wasn't a BUREAUCRAT sitting in front of a screen with his canned, rehearsed, polished, script sitting three feet from his nose!!!! God, I really liked CJ!!! Please reach out to him & give him every award possible as soon as possible!! Thank u. Sherwin F. Biesman (retired judge of the Federal government- - -and this was interjected at this point because someone at Smartaira was looking over my stuff & picked up on my professional life & thought it would be neat to highlight it into this review. Speaking only for me: I am a guy, just a guy, and there isn't much about my life now(or then)to excite anyone!!! My main impetus for reaching out to u is my support of CJ!! He really helped me out a lot & he deserves some special attention. Thanks again, Sherwin

DO NOT DO IT. Worst cable TV connection ever, especially during the most popular times like…read moreSuperbowl Sunday. Unfortunately I use Smartaira's cable service since my monthly condo HOA fees already include this charge due to the condo signing a multi-year cable TV and wifi contract with them for the entire property. Since I absolutely cannot take a chance on wifi being out, I actually pay separately for my own Frontier communications wifi due to multiple residents here having wifi issues with Smartaira, so I simply cannot risk bad wifi since I work remotely. Smartaira may entice you due to pricing, but don't be fooled, there are constant interruptions and error codes saying no satellite signal when watching cable tv. And I don't even bother calling to have a technician come out because of course the cable TV starts working again once they can actually get out here to take a look at it. I had hoped they would be better than Consolidated Smart Systems which we had here previously but nope, still just as bad as before.

I was in the Crenshaw Imperial Inglewood store yesterday. I was so very happy with the extra…read moreservice I received from Luis. He let me use his lap top and phone to communicate with ordering a replacement phone. My cell fell in the water so without Luis help I would not have completed my order! I have ALWAYS received excellent service from this Inglewood ATT store. Sharon

Went on a Saturday morning. Luis hosted the store by himself. Kind, considerate, knowledgeable and…read moreefficient. Able to multitask and bilingual. Excellent service!

Terrible experience. I left him my flat screen tv 5 weeks ago and as of today after 10 calls, this…read moreguy named Bill kept saying the parts has not arrived yet. the parts were ordered 3 weeks ago. Even if the parts coming from Korea or China, it will take only 2 weeks to ship. I will not recommend this place. Beware.

I was highly impressed with Advanced TV Service. Bill is honest, knowledgeable and affordable. When…read morehe shakes your hand you know there is integrity behind it. My aging 3D flatscreen needed obsolete parts only available from China, and Bill was meticulous in ensuring any parts that he ordered were reasonably priced and returnable if they did not work. Bill picked up the TV at my house and dropped it back off in perfect working order. And my repair costs were half of what I thought what they going to be. Without hesitation, I highly recommend Advanced TV Service for all your TV repair needs. - Dave K. **** Writing this review on behalf of my dad who doesn't have yelp****

My visit was brief. Plenty of parking available. I actually found a spot right in front of the…read morebusiness. Could have happened due to it being a Sunday. Walk in and was greeted by Tanika. She was very informative concerning my uncle's phone. His phone has been factory reset but unfortunately he has forgotten his initial Gmail account and password. She told me that there's nothing that can be done and trying to sign into the phone with a new Gmail account isn't possible. She stated that a new phone would have to be purchased to be able to use the newly created email.

Went in to ask for promotions they told me they have no promotions for me that I'm on the lowest…read moreplan and I have to pay full retail for a new phone Verizon customer for over 13 years the way they treat you here is just disrespectful horrible customer service told me to wait 20 minutes skipped me never text me I guess I'll have to look into another carrier since Verizon doesn't want my business.