Richard remodeled my home in 2001, including a new roof, stucco and kitchen plumbing amongst many other things. Since that remodel, I've poured thousands of dollars into fixing leaks into the roof, both chimneys and the kitchen plumbing. The plumbing got so bad that I had to turn off the water under the island b/c I couldn't afford to rip out my wood floor and do a re-pipe. I haven't used the island sink in years.
Over the last few years, the stucco began to deteriorate. Along with major horizontal cracks across the exterior wall with pieces falling off, both chimneys have major cracks on both sides that make it look like they are separating from the house (they aren't). It's so bad that I couldn't get the appraiser to pass it to refi my house.
On the recommendation of one of the stucco repair companies I called, I emailed photos to Richard to see if he'd come take a look at it. After much back and forth (be prepared to email him multiple times if you want a response), he stated that "stucco should last longer than this" and came out with his new stucco guy. With my permission to see what was underneath, the stucco guy knocked an ever bigger piece off the chimney and said the chimneys weren't done correctly (the flashing wasn't tied in and had popped). Some time later Richard offered to have his stucco guy patch the cracks and holes (he would pay for it) and I could pay for expansion joints at both chimneys.
By looking at neighbors' homes, speaking to stucco repair companies and having paid for multiple repairs on major items that failed way before their time, I am convinced the stucco is failing because it was installed incorrectly. I asked Richard several times for clarification on a few things - never received a response. I also never received a reply when I asked him to just band aid it as he said he would, although I don't want to pay for the expansion joints.
I understand the house is out of warranty. But I had a tiny glimmer of hope that since he took the time to come out here and look at the problem, told me stucco should last longer than this and his own stucco guy said it wasn't done right, that he'd fix it. Joke is on me
It's obvious by ignoring my emails that he has no intention of helping me. What's most disappointing is the waste of time I've spent believing that he'd actually step up to the plate and do the right thing by fixing the stucco. read more