DO NOT TAKE YOUR PET TO THIS ER!!!!!! It is a MORGUE!…read more They triage your pet, give you an estimate for treatment that will make your bank account cry, but as a concerned pet parent they expect you to continue with treatment or it will be such an exuberant amount that you will be forced to euthanize. THAT IS NOT EMERGENCY MEDICINE!!!!! They don't even touch your pet unless you pay the ENTIRE estimate. And even after you hurry and pay right away, they take their sweet little time because THEY DONT CARE IF YOUR PET LIVES OR DIES. I recently had to take my cat here & the entire time he was there, every pet owner that walked in to this place walked out without their animal. They ended up charging me 6.1k to unblock him & admit him 48hrs, only to tell me at hour 37 that he needed surgery because THEY MADE HIS CONDITION WORSE, at which point they sent me surgical estimate for 6.5k MORE. They just stabilized him enough, but played the waiting game for him to get worse. That is not medical care for anyone, including pets. DO NOT TAKE YOUR PET!!!! & if you are forced to take them here, find another vet ASAP!!! Oak Elm Hospital ended up doing his surgery, and the doctor was solution oriented.

Compassionate and caring professionals who acted very quickly to help my kitty go over the kitty…read morerainbow. Thank you Stephanie and Dr Itescu for your kindness and support. Happy ... you made me Happy my whole 14 years of my life. You helped me get through the toughest times. You brought me laughter and joy and most of all unconditional love following me around everywhere no matter what. You followed me through all my moves and made my life so much better. Thank you to the staff for making my Happys passing a calm and easy one.

My recent experience with MedVet in Roscoe Village was positive. Everyone From the Doctors to the…read moreSupport Staff were good at keeping me informed and calm. I had to bring my 15 year cat, Renée, in for Anemia after my primary vet (@ Broadway Animal Hospital - word of warning - stay away) caused some pelvic fractures while performing surgery. MedVet Doctors told me the positives doing something and also any negatives. For example the Anemia needed a transfusion (positive), but the pelvic fractures may have a leakage, which will effect have the transfusion may help (negative). They kept me informed during the 3 days, 2 nights (2 days & 1 night in ICU) she was there. The staff give great care for Renée and allowed me to visit her before and after my work days. The entire staff showed Renée empathy and mentioned how beautiful she is. You cannot ask for a more caring place for your four legged companion. Four stars were given and not 5, because I found that follow-up calls were badly handled even after I called them. And how they handled the Pathology (about the cancerous lump) information from my primary vet was definitely a negative. But after those two weeks, Renée is back to her routines of walking with me down a hallway (now with a limp), eating her daily meals, and just being a happy cat. Her positivity in dealing with all this is amazing.

They won't allow zero stars If they did I would have clicked it. Bottom line.. If you love your pet…read moreDO NOT BRING THEM TO medvet.

Doctor Nearing was super helpful and explained everything very well. We were there twice in one day…read moreand they got us out as soon as possible both times. We brought our cat, Snuggles, in because she was vomiting a lot. The vet techs and nurses took great care of her and did everything they could to make her comfortable and feel better. They were upfront about pricing and responded promptly to our pet insurance reaching out for records. Snuggles is feeling much better!

Very kind and insightful about what needed to be done about my dog's to blown ACL's . Presented me…read morewith cost and needed post op care. Got me in immediately but in the end I took my dog in to be euthanized. A sad day

Everyone was so helpful and caring , made me feel comfortable in my my hardest decision of putting…read moremy best friend Sammie to sleep. The staff was very informative and compasionate.

The Vets and staff at this hospital are great, they get you in quick, take care of you and your…read morepets, and I'll bring all my pets here!

VEG is excellent. We brought our dog there. Dr Evens and her staff we're helpful and caring. Dr…read moreEven's explained everything they were doing to help our dog. She explained the options and the treatments. We didn't feel rushed. We had to make a hard decision. In the end the whole staff was very compassionate The clinic is clean, everyone was friendly. I hope we will never have to use them again but I am happy they were there. Lori L

These folks are super good with pets and their owners! My little guy (Bob, a Yorkie) was really…read moresick and they wasted no time getting him better! He got sick again, and a different set of techs and doctors, and again, so helpful. Bob and I were there about 3 days/2 nights and he was loved on and well taken care of along with me. I would not go anywhere else for my Bob's emergency reasons! They need 6 stars!​

The Veterinary Specialty Center ("VSC") is amazing and I highly recommend them. They definitely…read moresaved our dog's life. The Critical Care Team is phenomenal, including Doctors Vietti, Montaque and Sharpe and their amazing group of nurses Barb, Jamie, Megan, Brittney, Brit and others. We brought our dog in while having significant respiratory distress. They tried to get him to breathe on his own by using High-Flow Oxygen, with no success, and had to put him on a Ventilator. Our dog was able to breathe in oxygen but was unable to exhale the carbon dioxide as it was getting trapped in his lungs. After numerous tests, they determined that he had Eosinophilic Bronchopneumopathy (EBP), a respiratory condition that was attacking his lungs, causing inflammation and an excessive amount of secretion build-up. Because of the inflammation, the secretion build-up was partly blocking his airwaves, preventing him from being able to expel the CO2, which is very toxic and dangerous. Although they were familiar with the EBP, they never saw an instance in which it impacted a causing the airways to get blocked. Long story short they did an amazing job identifying a very unique situation and saving our dog's life. They provided great care during the week our dog was at VSC and communicated very well throughout the process. Not many dogs make it off a ventilator once they are put on one; we were one of the lucky ones. I would never go anywhere else if my dog was critically ill.

I first went to this clinic about two years ago when my senior dog collapsed and had a seizure. By…read morethe time we arrived, he was already doing much better, but we didn't want to take any chances. We lived only 10 minutes away and didn't have time to research other options. Looking back, it felt like a money machine. They ran a bunch of tests, including some that our regular vet later said were absolutely unnecessary. After all that, they still couldn't tell us what was wrong. What they could do was recommend leaving him overnight on oxygen for around $2.5k per night. Ridiculous! Of course I said no because he was already much better. We left with a $1.7k bill and no diagnosis, only guesses. They also referred us to a specialist, where we spent another $1k on tests only to be told that our dog was fine. Fast forward to recently. My dog has colitis and occasionally has flare-ups. He developed diarrhea and, unlike previous episodes, stopped drinking water. Our regular vet got us in the next morning, but I was worried about dehydration overnight, so I called this clinic because it was late in the evening. I specifically asked whether they could evaluate him and give him fluids to help get him through the night until his appointment. I explained that he already has a known history of colitis and that we already had a plan with our regular vet. Women on the phone was very rude and basically told me that none of that mattered. I was told they require a standard list of diagnostic tests no matter what, and then the veterinarian could decide if even more tests were needed. When I asked if we could skip the full workup and just provide supportive treatment, I was told no, that's their policy. So instead I went to another emergency clinic in Buffalo Grove. They gave him fluids, got him hydrated, and sent us on our way to follow up with our regular vet the next day. No endless testing, no pressure, no trying to turn a straightforward situation into a several thousand dollar visit. Based on my experiences, this place seems far more interested in selling diagnostics than providing practical care. Stop giving your money to this clinic, they don't care about you or your pet, they only care about your money!

I came here last night with my very senior dog Sasha, because she'd been having persistent GI…read moreissues that were pretty severe for her. I called ahead of time to check on pricing for the exam, etc., and one of the Vets answered and was so kind and patient while I explained what was going on. She reassured me they would walk me through a treatment plan we could handle after I brought her in. When I got there, I was met with the warmest, kind, helpful energy from every single person who worked there. From the person who did our intake, to the techs who did her initial vitals and administered her IV later on, (and cleaned up her mess on the way out - TY) to the Vet herself, I felt more than comfortable that they had my girls best interest in mind but were also realistic with what I could spend and how far we wanted to go with her care considering that she's 15.5 years old. After the vet examined her, I was sent a quote via email I could approve via my phone, and while I paid cash, they have an instant link you can pay for your services via credit card through email as well, which I found amazingly efficient and made what I was spending and what was included crystal clear so there was no anxiety about hidden costs. (I also found this place to be INCREDIBLY reasonable in their pricing compared to the other Vets I've gone to in the city). Special shoutout to the tech with the amazing mustache and the woman who administered her IV.... He was down on the floor, with my pup's head in his lap, petting her and saying the sweetest, most reassuring things while the other tech also just gave her such praise that we got some little exhausted tail wags out of her during what couldn't have been a comfortable process. It was just what we both needed in that moment, so thank you both so, so much. I was calm but pretty emotional, and I just felt safe coming here and would 100% come here again if needed, and recommend that anyone facing something like this with their fur baby come here too. The entire experience was quick, efficient, and again.... the kindness and genuine love they showed my baby was all I needed to know to feel comforted during a stressful moment. Happy to report the treatment she received has dramatically improved her condition in just a day, so overall it was a 10/10 experience.

Well unfortunately our dog needed emergency care, but fortunately we received excellent care again…read moreat VEG. Similar to our previous experience we were greeted the moment we walked in and the vet techs and nurse were so calm and empathetic. They not only treated our little cockapoo with compassion, but as too! They explained everything to us throughout the process. There are not words to describe the level of service they provide, it is amazing during difficult situatuons. Thank you VEG!

I recently lost one of my cats. Howeve, people from the Premier Veterinary Group at the Belmont…read morelocation couldn't be nicer. I had to bring in my Meowth, who was 12 years old with chronic kidney disease that was diagnosed a couple of years ago. He lost a bunch of weight and didn't really eat well for a few days. I naively thought that he didn't like the wet food I bought so I purchased another brand to see if he would eat. Little did I know that I was too late to save his life. He was admitted to the hospital at 10pm ish on a Monday evening and we were there until 3am the next day. We were assigned a room and the assistant performed the intake immediately. After that, the wait was long; hence, I had to deduct one star for this review. Nevertheless, once it was our turn, the vet on duty told us the blood work was necessary and then we were just patiently waiting for the results and were wondering how Meowth was doing. Everyone was compassionate and kind. The lobby had coffee, tea, and vending machines selling snacks and pops. It turned out that Meowth had to be on a watch for another day and would be receiving the rehydration treatment and ultrasound. I knew some bills definitely would need to be paid. The good thing was an itemized bill would always be provided for me to review, so I understood what each treatment or medicine cost. Doctor Pratt spoke to me on the phone in the afternoon and patiently explained the results from the ultrasound. As I guessed, they didn't look promising. Doctor Pratt answered all my questions and it helped make the decision for Meowth. We picked up Meowth after work. Medicine and discharge instructions were given. In addition, resources for euthanasia were handed to me. Unfortunately, I ended up choosing in-home euthanasia for Meowth the following day so that the entire family, including his feline bonding mate, Persian, could witness and perhaps have some closure. I didn't know Meowth developed an aggressive form of carcinoma in a such short amount of time. Doctor Pratt informed me the affected area and told me the life expectancy after chemotherapy if I were to elect that route. I really appreciated her honesty. At least I gained clarity on Meowth's conditions and I wanted to do what was best for him. I know this is an unusual review with lack of happiness. In the end, I am beyond grateful for the 24-hour service that "Premier Veterinary Group" offers. I still have the other cat with me and I do hope that things will be less tragic when it comes to health emergency on a pet. However, I will not hesitate to visit here again for any concern about my cat, especially when an appointment with my regular vet office is unavailable.

When one of our cats was diagnosed with lung cancer, we were devastated. Our regular vet gave us a…read morechoice of places to go including Premier. Premier had the best availability, was close to home, and came highly recommended by friends. I'm not going to lie, specialists and emergency vets aren't cheap. We first saw a specialist who said there was a 50/50 chance we could remove the carcinoma. If we good, Mel had years ahead of them. If they couldn't, it was more like months. When I dropped Mel off, the veterinary assistant collected my info and asked if he could have a photoshoot. As expected Mel charmed the pants off everyone and his photoshoot was more than I could've imagined. Unfortunately, the surgery revealed that his cancer was advanced and everywhere. When we took him home, they noted all of the ways he tried to con them into removing his cone and truly seemed enamored with him. Over the holidays, we knew the end was close and had scheduled an at home euthanasia for New Year's Day. Unfortunately Mel's little body had other plans. He started crashing NYE morning, so we called them to tell them we were coming. They started an IV and let me hold him in my arms while we said goodbye. They gave us options as to how present we wanted to be during the process and never once rushed us. They didn't bat an eye when I came in disheveled and crying. A few days later they called to check on us and sent a sympathy card. Losing a pet is like losing a family member. I'm grateful they did all they good to make it as stress free as possible.