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    sPrinting pro

    5.0 (3 reviews)
    Closed 8:00 am - 7:00 pm

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    Staples

    Staples

    3.2
    (116 reviews)

    The Staples has been here for forever. I love that they have UPS available here and quick and easy…read moreAmazon drop offs. The service here is usually pretty good but the last couple of times they've been pretty short with staff. It's been a longer wait to return items. they always have pretty good deals going on and now that it's back to school for students... I'm sure they will get a great deal.

    I am writing to formally express my dissatisfaction with a recent experience at Staples…read more I initially purchased a phone charger that proved to be defective upon first use. I returned to the store and, based on a recommendation from a store associate, exchanged it for a different charger. Unfortunately, the replacement charger was also defective. When I returned to the store to request a refund, I was informed that I was beyond the 14-day return window and could only receive a store gift card. Given that this was already the second defective product, I found this policy unreasonable but agreed to proceed reluctantly. However, I was then told that I would only receive approximately half of the original purchase amount. I paid nearly $20 and was refunded only $9. This outcome is unacceptable. Retaining half the value of a product, especially when both the original and replacement items were defective, raises serious concerns about fairness and consumer protection. I have never encountered a return policy that penalizes customers in this manner when proof of purchase is clearly provided. Additionally, I was disappointed by the level of customer service I received from the manager on duty. Her demeanor was dismissive and lacked the professionalism and care expected in a customer-facing role, particularly on a day such as Mother's Day when many customers are already managing busy schedules. I strongly urge corporate leadership to review and revise this policy, as it undermines customer trust and reflects poorly on the company's commitment to quality and service. I also recommend additional training for management staff to ensure that customer concerns are handled with the appropriate level of respect and professionalism. I expect this matter to be taken seriously and addressed accordingly.

    Wasi Printing & Graphics

    Wasi Printing & Graphics

    4.0
    (2 reviews)

    I had used them years ago to design my business cards , and Christine did a Fabulous job. FABULOUS…read more, Then they went out of business doing the " Raised Ink " ( Note , these cards were spectacular, Very high raised texture , Magnificent !! ) Years later I call to enquire , and I am told that they couldn't do them Still, Then Christine suddenly calls and said that ByGolly, they CAN remake them. If asked her , specifically, Can they do the exact same High profile " raised ink " she said absolutely , for sure . Then came the Hard to swallow part, the price was 420.00 for a thousand , I agreed , I HAD to have these pieces of art new cards. After waiting I think 2 weeks ? I got them delivered , By Ernesto I even tried to give a tip for such service he wouldn't hear of it. So he suggested I take a look at them ( I'm thinking he already knew , { for SURE , SHE Knew } what I was about to respond like ) I was Furious , the texture. Was Barely even noticable , Then to make matters worse , He sat there trying to convince me that THAT Was the Very best they could produce. NEVER MIND the fact that , That wasn't " The best " only what was available to get done handily , which I could have gotten at Fed Ex for Half the price for the same product. He tried to take them back saying he would refund my money, I explained that I had waited SO Long for them, that I would be happy with even a refund of like Half ,or something, seeings that they Were NOT What I had agreed to purchase originally Pure Bull shit They knew all along and misled me , Hoping I would just go along happily with the deception NOT Go to Fed Ex, anywhere but here Meantime One of these people responded , and by what all was said , I HAVE to suspect it was Ernesto, Hiding ( At the very end ) as Christine Saying ( Lying through their Teeth , completely ) that She Did tell me " I will Only do the best I Can do , I can't promise you what you are hoping ( or looking ) for ". A 100% PURE B.S. Lie she absolutely DID tell me , that absolutely for SURE it would be identical to my very first purchase . A Tragic Lie , as I had already been working with Fed Ex to get the exact same , Minimal texture , for MUCH less than 420.00 , and, He left out, conveniently, that before he left , after delivering them , I said , Hey I don't want a Full refund , ( and That was BEFORE I took a close look at the back of the card , PURE. B L U R , A Headache maker shame on her sending it off like that, she literally has her original crystal clear art work. A pure HACK job front to back

    We were very pleased with our custom thermography (Raised Ink/Texture) printed cards. Feels and…read morelook great! We highly recommend this shop hands down!

    sPrinting pro - 3dprinting - Updated August 2026

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