It's great that you pay your staff a livable wage however, the service sucks hence why chips are…read moreinvented in. It's based on service/quality and is EARNED.. every place that I've gone where gratuity is automatically added The service has been terrible however, when I've eaten that places where that doesn't happen, service is great because people know they have to work for their tips. I walked in a little after they opened. Nobody was there in terms of customers... I wasn't greeted. I sat at the counter. The staff continued to just chat. I felt like the staff had no interest in having a customer. I had to go over get a menu. I was looking at it. They looked at me as I was reading said menu never offering a coffee nothing I waited about 10 minutes and then I walked out put the menu back and said I gotta go. I consider myself very knowledgeable about the restaurant industry as my family has been in it for over 50 years and I have worked in it for 30 years

The food is great and I love the "no tipping" rule because staff is paid a living wage…read more Unfortunately, the noise can be deafening, which ruins any restaurant experience for me. Leo's seems to always be busy, and sometimes there are no available tables. So many people make it quite noisy, and on top of that, the din from the kitchen is overwhelming. It sounds like they are literally throwing the dishes and pots as hard as they can into metal sinks! Not a peaceful place to eat and converse.

Their smash burger is great! Really enjoyed having it well portioned and affordable for the quality.read more

Mom and I came to the skinny pancake having seen it on the way to Trader Joes. I'm a big fan of…read morecrepes and it was lunchtime, but we were still able to order off the breakfast menu. I'll start off by saying that the staff was very nice. I told them it was our first time there and she sat us down, told us to look over the menu and then order at the counter when we were ready. We ended up sharing the breakfast monster crepe and also the eat your greens salad. I can honestly tell you that the eat your greens salad was one of the best salads I've had. its so simple but so delicious and packed full of flavor. The lettuce leaves were extremely fresh, and the dressing was homemade. The crepe was also good, not the best I've had but it was good. Honestly the winer for me was that salad. We also ordered some hot drinks and I was surprised to find that they have organic coffee, really good. and their honey is legit, not the fake stuff. I know some of the other reviews were complaining about the pricing on things but its obviously better quality as well. You can taste it for sure. I will say that the one thing I didn't like was the fact that the tables/chairs are so close together. We were sandwiched in between two families with children and it was really hard to relax. We had to listen to one family complain about not having gotten their crepe yet even though everyone else had gotten their food. I felt that if I even inched either to my right or left I would hit the person sitting on the other end. They need to configure the seating better. Otherwise, it's a great place, I'd definitely come back and maybe sit at a counter or a booth if I'm lucky.

Our first visit was a bit ago and the meal was quite good. This past Saturday night we went back…read moreand tried the new spring menu. I had the smoked and bribed duck breast served with bitter greens and mashed potatoes. The duck was superbly prepared, just enough fat to carry the flavor. The bitter greens were a great mixture of chicory and other greens sautéed and gently touched with a trace of vinegar. My husband's Mahi-Mahi was equally as delicious and served with beautiful and tasty mushroom and rice. We shared a Peach Küchen for dessert and had the best time. We will be back with friends and family.

This is the first time we have been to this restaurant under new ownership. It was amazing!! The…read morefood was fabulous. Drink choices were excellent. Well done!

The owners of this establishment have gone the country mile in making it what exists now-The place…read moreto eat in Shelburne Falls. Food is great, and always an emphasis on 'presentation'. Last week my bride & I enjoyed Filet Minon for me & salmon for my wife. Great job on the beef, wife really enjoyed her salmon. Threw the diet out the window with custard pie, but you only live once, and it was worth it. Only took three days to work it off! Crowd is mixed between us locals & the tourists & visitors; wide age range. I think my only complaint is that the wine glasses have much more room for wine in them than is now dispersed. This is the US guys, not them stingy Europeans. Fill 'em up! Otherwise: back again soon.

We went here for a birthday celebration and I got the Java Rubbed Ribs. They were served over the…read morecoleslaw! Yup right on top of it. It was amazing! The ribs were cooked to perfection with a coffee enhanced Carolina style BBQ on them. Bar service was was spot on and the desert was fantastic. We really like this place! have become regulars and can't wait to go back!

Without a doubt my favorite restaurant. The food and the service are excellent. Great ambience…read morealso. P.S. the desserts are amazing!!!!

Things have improved !! Much faster service. Burgers still top notch. Abd other offer a couple of…read moresalads which rounds out the menu. Sadly our Caesar was way overdressed. More lettuce less dressing please Service was super friendly and quick!

The crab cakes are amazing - we had two orders of it! We also had a steak and cheese, the…read morecheeseburger soup and the portobello burger. The service was great as well as the space and location. Plenty of parking in the lot. Definitely a must if you are in the area checking out the covered bridges.

Walking in we thought this place was very cute. It definitely has a rustic feel to it. We…read moreprobably waited about a minute to be seated but the hostess/waitress was busy taking orders. We were given a menu as we were seated and she returned to get our drink orders quickly. The menu here isn't huge, but had a good variety. I opted for fish n chips, my mom and dad both ordered the clam strips, my uncle had pot pie, and my aunt had the fried chicken dinner. Brussel sprouts were the vegetable of the day. I remember that only because I hate them, lol. None of us ordered the veg. Because my aunt had fried chicken she said it would take a bit longer. It wasn't a horrible wait, though, and we all really enjoyed our meals. The haddock was cooked perfectly and I love the tartar sauce there! I meant to take pictures but was to busy eating. Was to full for dessert but they sounded amazing!

Food was amazing, The tuna was cooked perfectly and tasted good. I got the classic chocolate chip…read morecookie and it tastes good and complimented THE tuna VERY well. Only reasons it isn't a higher rating is because of the blonde kid running around out of control constantly talking about prime. would go again on a different week if promised no blonde kid.

I just went today and found it to be a very unique experience with low prices on delicious food…read more Truly a hidden gem. At this restaurant, which has been open since 1977, students do everything from designing the menus to prepping the food itself, to ordering food from suppliers, and more generally keeping everything running. They rotate roles to learn the trade. I had the steak sandwich and the clam chowder and my total bill was under $9. I'd recommend checking their website and calendar and going as soon as they open at 10:45am. Bring cash. The website says "Seating in the dining room is currently not available" but we were able to sit when we arrived so I guess their policy changed.

This restaurant was a little gem!…read more My husband and I went with a few friends and we all loved our meals! I had the salmon and it was cooked to perfection! For dessert I ordered the bread pudding and it was to die for...I'm a bread pudding lover! The woman that waited on us was super friendly and went out of her way to make sure that we had the best experience! The owner even stopped by to say hello, such a lovely touch! If you just want to go for cocktails, there is also a really cool bar! I live in Agawam and it was so worth the ride! Give this place a try! You will be pleased!

A real gem and unexpected deliciousness! Fresh ingredients and flavorful foods. We shared a ceasar…read moresalad and the flatbread. Both were flavorful and full of fresh ingredients. Ended with dessert. This place is worth a drive. Just wonderful. Friendly and efficient service as well.

Service can be a bit slow here, but our waitress was very attentive despite being the only…read moreserver.Food was ok, cream sauce on my pasta was a bit thin.

I've been here twice now, and will definitely be back. The drinks are strong, the fries are great,…read moreand the wait is long. Not gonna lie, I don't looooove that the indoor dining servers don't seem to have a system to seat people, get them menus, and take an order but eventually we got service. The food is solid; nothing to write home about but overall you'll leave satisfied. I don't know what's in the fries they make but they're SO good. The space seemed somewhat recently redone and it's clean with no frills.

On a street most people take to get out of Holyoke (one-way), I dare suggest to take a trip IN to…read morethis tavern. After the big St. Patrick's Day Race, we stopped in after Yelp suggested this was both on our way home AND a better bet than the food trucks. We were surprised that parking was a breeze, with multiple entrances. The seating os designed to fit couples or larger groups comfortably, and you can tell the local love to sit around the long bar and chat. We loved our booth! The staff was quick, knew a lot about the different food options, and cocktail selection and beer selection was great. We chose a different cocktail from the list, and shared a bunch of appetizers. The sprouts were good, and the wings were tasty. I think the only thing that got a "nah" was the crab cake. I definitely have it on my list to go back for a meal, noting several dinner specials that met my creative palette.

After a trip to the mall, we decided to stop by this restaurant. We parked on the one-way street…read moreout front, but there's also parking behind the restaurant, which might be a bit safer. Upon arrival, we were greeted and seated in the bar area, which features a long bar and high-top tables. They have a solid selection of beer and alcohol. We started with the chili, topped with cheese and served with chips for dipping--it was delicious. My wife ordered the turkey club, while I opted for the tomato bisque with a grilled cheese sandwich. She enjoyed her club, and I loved my grilled cheese; it was very cheesy and made with Texas toast. However, I found the bisque a bit too thick for my taste. The servers were friendly, and we'll definitely return. I learned that they have separate lunch and dinner menus--unfortunately, I didn't realize I was looking at the dinner menu when I saw the steak, which isn't available during lunch.