Love these guys! I have been going to Eastside Bavarian for years. They are a great compliment to…read moreme, the cheapskate backyard DIY garage mechanic wanna be that drives expensive to maintain cars that aren't always within my skill level to maintain! No funny business here. Just straight shooters. They tell me what is going wrong, they charge fair rates for reliable trustworthy services. Is the cost more than I want to spend, and borderline high? Of course! but who doesn't have high labor and parts prices when providing outstanding service on finicky vehicles? In the end they understand me and my cars. they do the big stuff, and take pictures and give me parts numbers for the things I can do myself. What more can a car guy ask for? How about more free stuff guys? Oh well. I tried!

I am extremely frustrated and honestly furious with how this entire experience was handled…read more From the beginning, the communication was terrible. I had to repeatedly call the shop myself just to get updates. I was originally told my car would be ready Wednesday. Then I was told Thursday. On Thursday, I was suddenly told they had to reorder a part, so it wouldn't be ready until Friday. After all of that waiting, I finally picked up my car Friday--only to get home and discover a coolant spill. I was extremely upset, called the shop, and was told to have the car TOWED back to them. After waiting days for my car to supposedly be properly repaired, having to tow it back because of an issue immediately after picking it up was completely unacceptable. And it didn't end there. When we picked up the car again, we drove off the lot and received a notification that the hood was open. This is a serious safety concern and completely unacceptable after a vehicle has supposedly been inspected and is ready for the customer to drive. I was told the hood was intentionally left that way because they wanted to "shut it gently." They are an auto repair shop, so the fact that the hood was not properly secured before handing the car back to us is honestly baffling to me. I contacted the owner because I was extremely upset and wanted to give him the opportunity to address what happened. His response was essentially that his team had been on vacation and that this had unfortunately caused a bad experience for me. Honestly, that response made me even more frustrated. I understand that people go on vacation. What I don't understand is why the customer is left to deal with the consequences of staffing issues, poor communication, delays, a coolant spill that required a TOW, and a hood that wasn't properly secured--and then the response is essentially, "Unfortunately, this happened to you." There was no offer to compensate us for the inconvenience, no meaningful attempt to make the situation right, and no real sense of accountability. I have never had a mechanic experience this frustrating. I expected much better communication, attention to detail, quality control, and customer service. The entire experience was stressful, inconvenient, and completely unacceptable. For reference, the repair was around $3,700 with the car being at the shop almost 2 weeks. I would seriously think twice before bringing my vehicle here again.

great service, friendly and helpful owner, gets you in, pricing is very fair and so much better…read morethan the dealerships.

I am so happy with saving 50% of the dealer repair costs. No waiting for a service advisor to come…read morehelp me either.

Engine tune up on our 2012 Scion Xb. Friendly and knowledgeable staff. Fair price I think. Will be…read moreback.

I was extremely impressed with the service I received at Michael's. The service was very…read moreprofessional as the team was able to identify the exact issue that needed a resolution and resolved the issue within 24 hours. They fixed exactly what needed to be fixed without any discussion of additional things not needed. I was very impressed with the honesty and professionalism that was shown throughout. Furthermore, the final charges actually were less than the estimate given initially as they were able to acquire the parts for cheaper. When do you ever encounter this nowadays! I very much appreciate the great service.

I had an excellent experience with Park Place Auto Salon, and in particular with Shabi Soliamani…read morewho was my point of contact for the MB garage. I needed some exterior trim pieces replaced on an older G Class, and had already been turned down by a few of locations (including AutoNation MB of Bellevue) because of the age of the vehicle and the headaches that old, rusted hardware can bring. Park Place stepped up to the challenge and delivered a home run with a short turn-around and a very reasonable price. I have a few facelift trim updates I am considering, and will absolutely contact Shabi before even considering anyone else.

Since Adam left, the service is not as good and the prices are much higher. Also, customer service…read moreis sub par now. (Rude receptionist; calls go unreturned; etc) I started going here because Adam was as good or better than the mechanics at the MB dealership but with much better prices. Today, The Mercedes Garage charges just as much as the dealership without any of the perks like a loaner vehicle (or free latte and snacks).

I had an outstanding experience with LBR Auto Repair and highly recommend them…read more After taking my Lexus RX 350 to the dealership for a routine service, I was told my brake pads had "hot spots" and that I needed about $800 worth of brake work. Before moving forward, I decided to get a second opinion through Costco's Auto Repair Program, which led me to LBR. From my very first phone call, I was impressed. They answered right away, were friendly, and made it easy to get my car in the very same day. Josh and Ken were both fantastic to work with--professional, honest, and genuinely interested in helping rather than selling unnecessary repairs. They performed a thorough inspection and, to my surprise, told me that no repairs were needed at this time. Even more impressive, they didn't charge me for the diagnostic inspection. Finding an auto repair shop you can truly trust is rare, and LBR has absolutely earned my confidence. I'll be bringing my Lexus RX 350 here for all of my future service. Thank you, Josh, Ken, and the entire LBR team for your honesty and exceptional customer service!

One employee in particular, Mason Murphy, really stood out. When I asked if he could repair…read moresomething on my car, his confident reply was, "I can do anything." That positive attitude completely made my day and reminded me what great customer service feels like. Thank you, Mason, for your professionalism and inspiring outlook--you've definitely earned my respect and future business!

Jocko is the best and absolutely saved us and our car. We brought our car in for the annual service…read moreover going to the dealership and he found an issue that was covered under dealership warrant. He contacted the dealership and started the repair process and then facilitated the transfer to the to them for the repair. Jocko is worth his weight in gold and my whole family has trusted him with our cars for years.

Literally completely top notch place. Super honest and much more economical than a dealership…read more Would 100% recommend

I just had a great experience with Integrity. Doug was fantastic to work with. He is super…read moreresponsive and really cares. They live up to their name.

I've had a variety of routine and surprise maintenance issues come up over the years with my Toyota…read moreCorolla, and Integrity came recommended by a colleague. They consistently get my car into the shop within a reasonable timeframe, and just last week they were able to get me in even earlier than expected, and turned around repairs same day. Prices always seem reasonable for the services they provide, and their representatives are always extremely kind during the diagnosis and communication process.

I've been visiting Eschen Automotive for years now for our standard oil change routine and it has…read morenever been a disappointing experience. The staff here are professional, personable and caring. I completely support Eschen Automotive for car care, especially if you own an Asian import, which is what they specialize in. This small, family-run business is located in the Wilburton neighborhood of Bellevue in a small business complex. They're only open during the weekdays from 8am-5pm, and appointments fill up quickly. I usually call and make an appointment and am able to be scheduled on a day and time that works best for me, which is always nice. The oil change usually takes an hour, and I recommend bring a check or cash for payment as there is a 3% credit card charge. You don't have to stay for the oil change, but they have seats if you plan to hang out. PLUS, there's Rosie! Rosie is the owner's dog and hangs out at the shop. She is super sweet. The owner always lets me bring my dog into the shop, too, allowing my dog to sit up on the chair. Best staff ever! If you're in need of an oil change on an Asian import that's quality care, affordable, and goes beyond the routine check-up, then Eschen Automotive is the best option in Bellevue.

I've been taking our Honda and Acura vehicles to Eschen for more than a decade. The aren't the…read morecheapest, nor most expensive, but they provide great value at a fair price and deliver excellent customer service. I have found them to be trustworthy while delivering quality work. I've had them do routine oil changes, brakes, a radiator replacement, timing belt, and suspension components. I highly recommend them.