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    Arroyo Animal Clinic

    4.4 (185 reviews)
    Open • 8:30 am - 5:30 pm

    Services - Arroyo Animal Clinic

    Dental cleaning

    Dental extraction

    Microchipping

    Arroyo Animal Clinic Photos

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    Recommended Reviews - Arroyo Animal Clinic

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    Happy Snickers and Mochi!
    Amika ..

    This review is SO overdue! I have been coming to Dr. Michelle for 9yrs . She is amazing!! Where do I begin!? I just love her staff. Everyone is so friendly and helpful, and they really all care about animals. Dr. Michelle has always been wonderful. She listens, she's patient, my dogs love her, she's professional and just a pleasure to coordinate with when it comes to my dogs' care. I lean on the more holistic side of care, and I love that Dr. Michelle really takes that into consideration when we are discussing health and meds. She doesn't just run to medication for the answer all the time. I really appreciate the balance of some holistic remedies with modern medicine for the dogs. My older dog Snickers has pancreatitis and he is on prescription food, but Just Food for Dogs as a topper and other vitamins she suggested. Also, the prices here are very reasonable. I've had to take the dogs to other vets on the occasion the office is closed for a week, and other vet prices are very pricey! Arroyo Animal Clinic doesn't try to sale me on procedures or meds. We just address what is needed. There isn't a sales pitch like some other vets do. Things can get expensive (I've had surgeries here, teeth cleanings, blood panels, and all those are not cheap. But still overall service and care cannot be beat. They really do care about you and you're animal. All in all, Arroyo Animal Clinic has been my go to veterinary for years, and I'm not going anywhere else. I drive from San Jose to come here and will continue do so until Dr. Michelle closes shop.

    My Korean foster dog getting her first exam with Dr. M.  They were very gentle with her.
    Cindy F.

    We love Dr. Michelle and her staff! I have been bringing my pom to Arroyo for years since it was owned by Dr. Paul. I also brought my adopted kitten and foster dog from Korea for their first exam. Dr. M is very thorough, explains well in a friendly and non-pushy / judgemental manner that I experienced at another vet closer to my house (do not recommend Serra). They're very gentle and friendly with my animals, using lots of treats and wet food at times to help with shots. It made my foster dog's (dog meat trade survivor) vaccination not even noticeable for her! My pom had his teeth cleaning and extraction here after getting his tooth knocked out. The prices are reasonable compared to other vets for the high quality of care we receive. They are very busy, so do call in advance. For urgent matters, it may be tough to get in sooner, but try first. I wish I had called to see if they could squeeze my pom in sooner when his tooth got knocked out, rather than the poor experience we had with the ER vet closer to my house. I also appreciate that they offer PetDesk, so I can easily keep track of my pet's vaccinations when they're due. I will continue to bring my fur babies to Arroyo!

    Bindi
    Josh B.

    We've been coming to see Dr. Michelle now for well over a decade, starting with our beloved pit-boxer mix Charlie and now with our new pit-mix Bindi. First and foremost, Dr. Michelle loves pittie pups and that goes a LONG way. She had a dog of her own who could have been Charlie's twin and loved trading stories. We always love chatting with her and the vet techs are wonderful as well. Super friendly, clearly love dogs, and professional. They'be taken good care of us and our fur babies. Couldn't be happier and will come to Arroyo as long as they're there. They have loyal customers in us!

    My boys

    I've been a client of Arroyo for over 8 years. One of my dogs was at an emergency veterinary hospital this past weekend with bleeding from his rectum. They did complete bloodwork and x rays and determined he had HGE. He was given fluids and injections and sent home with several medications totaling over $2,000. I was told by the emergency hospital staff to follow up with my regular vet on Monday, so I emailed Dr Michelle to let her know what was going on. She did return an email on Sunday telling me the clinic is closed Monday's. I then asked if she would see him Tuesday, she didn't respond. I emailed her through the next couple days (Sunday Monday and Tuesday) with no response from her other than a reply email on Sunday saying if my dog got worse I should return to the emergency hospital where I went or call them directly. On Tuesday, when she was back in the office, she had one of her receptionists call me, (not even an assistant) to answer one of my questions regarding continuing medications given by the emergency vet. I had questions that Dr Michelle had not answered, one being could she see him for his follow up? The receptionist said she would need to talk to the Dr and would call me back. I called later in the afternoon and was told they were very busy but she would call me. No one ever called me. I also emailed again to Dr Michelle directly and she did not respond. I then went Wednesday to vets and pets and they saw me right away and were so kind to my dog and me. I sent a final email Weds letting Dr Michelle know I went to vets and pets since I had gotten no responses. She sent me a reply late evening Wednesday stating I should permanently go to vets and pets and had already emailed them my pups records. She never addressed why she hadn't responded. She deflected all of my emails basically telling me how she goes above and beyond and other veterinarians do not. This was really arrogant...who says that?? She never took ownership for not responding to a good client of 8 years, it was just a chance to get rid of a client that she is too overloaded to be concerned about. Don't let this veterinarian fool you, there is not genuine concern for your pets, it is about the dollars. She has cut hours, you will end up needing a back up vet, as they are a part time clinic and always booked. The excuse is she can not hire another vet with her high expectations?? What a joke! She showed me she had a lack of complete compassion and had no regards or care for how my dog was doing, and that was the most hurtful. I think any other veterinarian would be more caring. Do yourself a favor, go to vets and pets, as they are more compassionate, available, and a sincere practice to take your animals. Believe me, you will need a back up anyway with Arroyo, and that's foolish to start with!

    Santo
    Rachel A.

    BEST VET EVER. I'm so glad we live close to Arroyo because they're seriously amazing. All the vets and staff here are down to earth and sweet. Best part is that I feel like they treat my pup like they'd treat their own pets. Have not been disappointed at all by their service. Here's a pic of my pup Santo

    My pup is all smiles at Arroyo Animal Clinic

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    12 days ago

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    11 months ago

    Arroyo is an outstanding pet clinic.. dr Michelle and her staff take excellent care of my dog for the last nine years

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    2 years ago

    Horrible service, no forgiveness on appointments. I definitely don't recommend this place to anyone. Overpriced and ripoff too!

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    Page 1 of 5

    Ask the Community - Arroyo Animal Clinic

    Review Highlights - Arroyo Animal Clinic

    “Paul and his assistant Jon recognized that my dog was nervous before she escalated her tense behavior to rigidity.”

    Mentioned in 63 reviews

    Read more highlights

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    Serra Veterinary Hospital

    Serra Veterinary Hospital

    (313 reviews)

    After a disappointing experience at another veterinary clinic, I switched my cats to this one, and…read moreI'm glad I did. They have a small private parking lot and a cozy waiting area. The team was incredibly welcoming; one staff member even offered to help carry one of my cats to the treatment room. Following up from the last clinic, I mentioned getting an echocardiogram for my 3-year-old and blood work for my kitten. Dr. Natt reviewed the previous echocardiogram results and advised me to wait until next year for the echocardiogram. After taking my kitten to the back, the technician also recommended delaying the blood work until next year when his vaccines are due, to avoid unnecessary stress. My 3-year-old, who usually gets anxious at the vet, had to get his annual shots. I appreciated that they respected his boundaries by allowing him to stay in his backpack carrier. They mentioned that he did a great job, and I believe this is because they didn't force him out of his safe space. Dr. Natt was wonderful: kind, easy to talk to, and very informative. And I truly value their recommendations to delay the echocardiogram and blood work as an honest business practice rather than a sales push. Overall, I think pricing is fair as well. I look forward to continuing my pet care here.

    Our first visit with our two small dogs was outstanding! The appointment started right on time, and…read morethe intake process was smooth and thorough. The staff was incredibly friendly and attentive. We really appreciated that all of our feeling options were discussed slowly and thoughtfully, with absolutely no high-pressure sales--just honest care. Dr. Natt was wonderful; he took his time examining each dog, listening carefully, and considering all of our concerns. I was genuinely impressed when he disclosed a grade 1 and grade 2 patella on each dog--information I had never been told before! Highly recommend this clinic.

    Sunnyvale Veterinary Clinic - Be kind to your providers, they want the best for you and your pets also!

    Sunnyvale Veterinary Clinic

    (277 reviews)

    Very happy with Dr. Lu. We first enjoyed their excellent care in 1980 for our Husky. The facility…read moreis fully updated and Dr. Lu listened intently for the care and needs our current fur baby, Nova, our 17 years old Papillion. They are conveniently located on El Camino Real near Mary Ave and have a dedicated, separate facility for cats as needed. Their fees are very reasonable, and the meds for our Nova are also very reasonable. In fact, we recently moved from Fillmore, CA (Ventura County) to Sunnyvale, CA and gained a large discount in her monthly medication needs.

    TLDR: I've gone here for a few years and enjoyed the care. Everyone is super nice. But lately it's…read moregotten disorganized and money hungry. -- For the past few years, I've had minimal issues other than the slightly higher prices. I figured the quality of care seemed good enough, but all that changed recently. My dog needed to switch to Apoquel, and at the time, he weighed 48.3lbs. According to Apoquel's own website, he would need 2 doses of 8mg a day for 7-15 days, and take 8mg daily after. But the vet prescribed him 5.4mg pills, telling me to give him 10.8mg twice daily for two weeks. That would require 56 pills. They provided me 21 pills, which didn't even cover one week, and they charged me $223.50 ($1.97/mg). But if they had given me an Rx for 8mg like Apoquel calls for, I would've been able to buy more than a full loading dose of 30 16mg pills for $69.70 on Chewy ($0.14/mg). So they not only dosed him wrong and gave me an incorrect number of pills, but they also used an inflated price THIRTEEN times higher than market price. I tried to call and ask to clarify, because I haven't had such intense issues before. But the vet just said "no, it's the right dose. If we gave him 8mg, it wouldn't be enough", refusing to address the information I shared from Apoquel's own website. When I asked about the price, they said they "didn't think it was that marked up". My dog is a senior dog, and he had some operations coming up, so I didn't want to switch out for fear that he was going to struggle more with the unfamiliarity. During that time, they prescribed him clonidine. Normally, I request Rx through email, and I get a digital copy that I can print and send to Chewy. But this time, I'd asked in the vet and got a paper copy that I unfortunately misplaced. When I looked for it digitally, I noticed that it was written as "cloridive" in my invoice, which was confusing since that doesn't exist, and no digital Rx was provided. So I messaged to get a digital copy of the Rx like always, but they said they couldn't give one to me for liability reasons, despite doing this multiple times before. However, they could break their rule if I paid for another prescription through a portal that they vend through. When I pointed out how ridiculous this was, they eventually did send the copy, but it was unreasonably difficult. To add a cherry on top, the 10.8mg of Apoquel/day caused health issues in my dog that I have to sort out at another vet. I saw a later comment about how this place is owned by private equity. Probably an important thing to consider.

    Pet's Friend Animal Clinic - My dog Chewy loves his visits to Pet's Friend Animal Clinic.

    Pet's Friend Animal Clinic

    (194 reviews)

    We have two cats and visit here multiple times for their regular check up. I highly recommend this…read moreveterinary clinic. The staff was friendly, caring, and professional, and I really appreciated how patiently they listened to my concerns and explained everything clearly. I especially appreciated that the veterinarian took the time to discuss the possible causes, explain the recommended tests and treatments, and help me understand which options were most important. I never felt pressured into unnecessary procedures or expenses. They treated my cat with genuine care and compassion, and I felt that his health and well-being were truly their priority. The whole experience gave me confidence that he was in good hands. Thank you to the entire team for taking such good care of my cat. I would definitely recommend this vet to other pet owners.

    I originally started bringing my dog here because a friend had a family member who previously…read moreworked at this clinic. I've had my dog since he was 8 weeks old, and all of his care had been handled here for years. My first major concern happened during his neuter procedure. The staff emphasized that we needed to arrive exactly at 8 AM, so I gave my dog a bath beforehand since I knew he wouldn't be able to bathe after surgery. My dog is hypoallergenic and has hair rather than fur, so he takes a long time to dry. He was still slightly damp when we arrived because I didn't have enough time to fully blow-dry him before the appointment. Hours went by without any communication from the clinic, so I finally called to check on him. That's when they informed me they hadn't even started the procedure because they were waiting for him to dry off in the kennel. I was extremely upset that nobody thought to call and tell me my dog's surgery had been delayed for hours over something so minor. After the surgery, I followed all post-op instructions, but weeks later the stitches still had not dissolved and my dog was becoming irritated. Because my trust had already been shaken, I ended up going to another vet for a second opinion and to have the stitches removed. Despite all of this, I decided to give the clinic another chance. My dog had his first dental cleaning and extraction here when he was around 3, and now at age 7 he needs another cleaning. This time, however, they suddenly said that because of his underbite they could no longer handle his "anatomical challenges" and referred me to a specialist in Aptos that charges nearly double and is completely out of the way. What doesn't make sense to me is that they successfully cleaned his teeth before, but now they're saying they can't do it again. After more than six years of bringing my dog here with no major medical issues, it's incredibly disappointing to now feel like they no longer want to service him. Overall, the customer service has been poor. Communication is lacking, emergencies don't seem to be prioritized appropriately over routine appointments, and my experiences here have left me very disappointed and frustrated.

    ELC Veterinary Clinic

    ELC Veterinary Clinic

    (149 reviews)

    My family has been taking our animals here for years. Bruno, our yorkie, who passed away last year…read morewell into his teens was a really sweet little guy and was always treated gently by the staff and Dr Bakhari. When Bruno passed away it was at the clinic (it was his time, he was in pain). They gave us the space we needed with him to say goodbye and made a difficult situation no more difficult than it needed to be. I want to talk a little about their prescription policies, after reading a review about frustration that ELC asks to speak to you directly instead of just sending prescriptions to other places, or wanting to make an appointment before renewing certain prescriptions. It's literally relevant to the phone call I had with them today! My cat Guava has had urine crystals in the past and was put on prescription food, since then he's had no issues. I called in to renew the prescription since Chewy bounced it back to me as expired. They asked me to bring him in to do a check up and urinalysis before renewing the prescription. Honestly, because he's been doing so well, I didn't even think to do that. At first I was like "aw man but he's fine! He's doing so well!" But I thought about it: this really speaks to the level of care they have for our animals. Sometimes we think everything's fine and we only find out it's not fine when it's *super* not fine. It's been a couple years since he was last checked out. If you don't know about cat urine crystals, they can lead to blockages which are fatal. I really appreciate that they want to make sure he's okay. I let them know I needed a week or two to figure out finances for the appointment and they said they could still send my boyfriend home with Guava's prescription food from their office in the meantime. And the lady on the phone was extremely kind and non-judgmental, which meant a lot. They've been nothing but fair to us, kind, and loving to my animals. When Guava had to be checked in for several days back when he had his crystals, they let me come into the back and sit with him while he was recovering, sticking my fingers through the bars to pet his head and give him what comfort I could. So yeah, I get the prescription thing can be inconvenient, but they care, and that matters more to me than anything.

    Very friendly staff , but still no answers to why dog is so itchy blood test meds allergie shots…read morestill no idea and it is getting so costly ..I could take her back in again but why?.. I'm at a loss of what to do! Dont get me wrong very caring vets but I just cant afford to keep running test and having no answers..

    Warm Springs Pet Hospital

    Warm Springs Pet Hospital

    (369 reviews)

    I'm am a professional dog trainer with a BS in animal science and a background in pre veterinary…read moremedicine for both large and small animals. Finding a good vet that is at a privately owned hospital has been a challenge and after reading their website and hearing good things from a couple of colleagues, I drove over an hour each way for appointments with each of my dogs. I saw Dr. Cauvel and was very impressed with his knowledge, he recognized it was better for me to handle my super excitable malinois vs have her go into the back for her vaccination, and most importantly, when I presented him with a more complex issue on one of my dogs and I presented my thoughts, he didn't treat me like my background was somehow a threat like I have experienced before. He went out of his way to review some information and photos I emailed after the appointment and we decided on what to try. I was really thrilled with my experience with this vet at this practice with both of my dogs, and despite the drive will definitely be coming back for future needs.

    I strongly advise against trusting this clinic with any major surgery. I brought my rescue cat here…read morefor treatment of nose cancer, which they had already diagnosed as being present throughout his entire nose. Despite this, they completely ignored one side of his nose during treatment and committed multiple acts of severe professional negligence. 1. Failure to Follow Agreed Treatment Plan: I paid for and consulted on an aggressive, complete nose removal. The consulting veterinarian explicitly stated that the surgery "would be a waste" unless the entire nose was removed because leaving any cancer behind would cause it to return aggressively. Instead, a general practice surgeon--whom I was never permitted to speak with--made a unilateral mid-surgery decision to perform a minimal "scrape," leaving 2/3 of the tumor and visible cancerous bulbs intact. 2. Complete Violation of Informed Consent: If the surgeon did not feel capable or comfortable performing the agreed-upon nose removal once my cat was sedated, they had a strict medical and ethical obligation to call me from the operating room. By failing to contact me, they denied me my legal right to decline a substandard procedure, wake my cat up, and immediately transfer him to a qualified veterinary oncologist or specialist who could perform the surgery correctly. 3. Total Lack of Post-Operative Communication: When I picked up my cat after major surgery, the clinic provided absolutely zero communication or discharge instructions. I had to discover via text message that they failed to complete the agreed-upon service. They then falsely claimed the cancer was only on one side, directly contradicting their own previous diagnosis and what was clearly visible. Because of their failure to remove the tumor as promised, the cancer returned with extreme aggression. I had to euthanize my cat because this clinic robbed him of his only opportunity to receive a proper, complete surgery from a qualified professional. I have the full text message logs, emails, and images confirming this timeline. A formal complaint regarding this professional negligence and failure to obtain informed consent is being filed directly with the State Veterinary Board. Do not trust them with your animal's life. Response to owner : There is a fundamental difference between a "medically complex" adjustment and a complete change in surgical scope without owner consent. The explicit, documented purpose of Tom Tom's consultation was a complete nose removal. I was explicitly told by your staff that a partial removal or "minimal scrape" would not be effective given the aggressive nature of his cancer. Yet, while he was sedated, Dr. Eileen made the unilateral decision to pivot to a minimal scrape, leaving active cancerous bulbs behind, without ever calling me to get my informed consent. By failing to call me from the operating room, you denied me my legal right as a client to decline a sub-standard procedure. Had I been contacted, I would have immediately instructed the clinic to wake him up so I could transfer him to a qualified veterinary oncologist or specialist who was capable of performing the agreed-upon surgery. Furthermore, your clinic attempted to retain 100% of the funds for a complete nose removal until I forced accountability through a series of extensive emails. Your own text message records confirm that the surgeon only focused on one side of the nose, directly contradicting the agreed-upon treatment plan. This is a clear issue of professional negligence and a failure to obtain informed consent, not a misunderstanding of "expectations." I will not be having further private discussions with management to help cover up this clinic's lack of informed consent. The time for discussion was when Tom Tom was on the operating table. All further correspondence from me will be handled directly through the formal complaint I am filing with the State Veterinary Board.

    Advanced Veterinary Medical Center - Puppies bonding - Luca and Bambi

    Advanced Veterinary Medical Center

    (396 reviews)

    We just move rocky road here from another clinic. It was actually my kids who brought our pet dog…read morehere for the first time and they like the place, especially the staff. They advise only the necessary vaccines for your pet and a bit cheaper compared to where we brought rocky. They are very detailed when it comes to your pet's needs like the food they have to eat so not to make them overweight and to avoid any health problems. Last Monday, our baby rocky went under periodental procedure (his first time), i was so scared because he was given anesthesia even letting them know and they were so compassionate even thru text and that made me at ease. My kids brought rocky at 7:30am and when i checked around noon time, it was already done (a very prompt response thru text) and they were so happy to inform me that rocky already woke up from the anesthesia and no extraction was done! I cried again, lol but now it's tears of joy! And rocky was able to come home early afternoon. I forgot to mention that the bill was so affordable. They immediately call the following day to ask how rocky was, cannot eat and was not able to sleep well which is normal they said. Asvanced Vet Med thank you so much!!! Thank you for the love in serving your patients and the family as welll! God bless you abundantly!!!

    I LOVE AVMC and take all 4 of my dogs here. I've had previous pets also seen here so I'm a very…read morelong-term customer of theirs. I absolutely adore the front desk receptionists and the Doctors are also so friendly. I truly wish I could give this place 5 stars but have lately been feeling attitude and 0 flexibility from one of their supervisors - Kelly. Every single time I call to schedule, she is very sassy and has attitude. She always insists that my appointments need to fall within the 11-12:30 window, but I have a FULL TIME job without the luxury of just leaving midday like that. I explain to her and there is 0 flexibility, empathy, or care. "It's my way or the highway" basically. Thats not really great customer service. Ironically, all of the other receptionists are VERY sweet and kind. I've been able to book mornings and evening appointments around my working schedule whenever I talk to them. Mind you, it's the same exact service too. I guess it just depends who I'm talking to that'll determine whether I can even bring my pet in... I understand there are rules for a reason that keep things orderly. But 1) the way in which Kelly explains this & talks to me is very offputting and 2) there should be a level of flexibility especially for a customer who has been coming here for over 6 years.

    MedVet Mountain View

    MedVet Mountain View

    (159 reviews)

    Dr. Zachary Ang is such a blessing to have worked with. My cat had a dangerous bleeding situation…read morein March 2026. I rushed him to MedVet Mountain View. From the moment Dr. Ang first met with us, he exhibited wonderful listening skills. He valued my comments and made me feel heard. It was a dangerous urgent situation, and he gave it the prompt attention it deserved. My cat had to be hospitalized, and I could not have had a better vet to help me through those difficult days. Dr. Ang was so unbelievably kind and helpful to both myself and my cat. I've had pets my entire life, and I've never been more impressed by a vet. I was very worried about my cat, and Dr. Ang kept me updated and generously answered every question I had. It has taken months for me to write this review, because my cat had to be put down about 10 days after this emergency situation. However, thanks to Dr. Ang's help and advice, my cat got to spend over a week with me at home, before he developed another medical issue that again threatened his life. My cat was put down at almost 18 years of age, with the assistance of Dr. Ang. He made a terrible situation much better than it otherwise would have been for us. This my most difficult time with a pet, and I'm so blessed to have had Dr. Ang through the journey. I can't possibly thank him enough for how much he went above and beyond for my cat, and for me. Dr. Ang is a wonderful person, and anyone is lucky to have him care for their pet. I am also happy with MedVet Mountain View. I've brought my cat there many times, and the fact that I drove from Santa Clara to Mountain View many times specifically to go to this office is evidence of how comfortable I felt bringing my pet there--rather than vets' offices much closer to me geographically. I am happy with the staff and experiences overall at MedVet Mountain View. But, Dr. Zachary Ang is a vet that restored my faith in humanity, and he deserves particular credit for going far beyond the call of duty for myself and my beloved cat.

    I strongly would not recommend MedVet Mountain View based on my experience with my dog's care…read more My dog underwent bilateral anal sacculectomy at MedVet Mountain View on 5/5/26 for recurrent anal gland problems on her right side. According to her medical records, her rectum was "entered" during the surgery, and I was not informed that this had occurred at the time. She subsequently developed a wound complication and a recto-cutaneous fistula, requiring another surgery for debridement and repair. In other words, leaking feces into the pelvic cavity and formed an abscess and leaked it out through a small hole formed in her skin. The complications continued. After the second surgery, her anus was surgically repositioned toward the right side of her body. Despite this, she continued to experience recurrent problems in the area, including inflammation, drainage, and repeated abscess-like infections now on her left side where she didn't have any previous infections or issues. After multiple procedures and several surgical consults with no answers and continued problems, I ultimately had to take my dog to Colorado State University's veterinary hospital for a third surgery and specialty evaluation. During that surgery, pieces of anal gland tissue were found remaining on the previously healthy side, along with an infection involving E. coli that had become trapped in the area. My dog has now been through three surgeries, prolonged medication, repeated veterinary visits, and an extremely difficult recovery. She has experienced significant discomfort, and this has been emotionally and financially devastating. I understand that complications can occur with any surgery. My concern is the overall course of events: the rectum being entered during the original surgery without me being informed, the subsequent recto-cutaneous fistula and wound complications, the second surgery that resulted in her anus being repositioned, continued recurrent infections, and then the discovery during her third surgery of retained gland tissue and trapped E. coli infection. I ultimately had to travel out of state to obtain specialty care for my dog after complications from the original surgery. I am sharing my experience so other pet owners can make an informed decision and ask very detailed questions about the procedure, potential complications, how complications will be communicated, and what follow-up care will be provided if something goes wrong.

    Arroyo Animal Clinic - vet - Updated September 2026

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