Unfortunately after picking up our brand new Rivian and taking it on a road trip to Montana, within…read moreits first week a sixty year old driver hit our car and dented the back left corner. We worked with Jon at Accurate Auto Body and they were one of the first certified Rivian repair shops so quite understand since the car looks like new. He managed to get the repair done in under a month and was grateful that he coordinated with the insurance companies to get it resolved. A little bit nervous on driving it now but definitely a spot to recommend for repairs.

I don't know how the actual repair is because I don't get past the very rude receptionist, Leanne…read more To start I was standing in line and a gal was picking up her Rivian, not expecting the price she had to pay, she asked why it was more than expected, Leanne said "Because insurance didn't cover it". Very rudely, not explanation as to why or what? No courtesy to say maybe you should call your insurance carrier, just a rude response. Which..... I should have expected from talk g to Leanne the day before to schedule a rock chip repair. I told her 4x on the phone that it was the size of a quarter and I just needed the repair filled. We made an apt for me to come in, then she says we don't repair, I said that's what we talked about and she again rudely stated "well that's not what I got from our conversation". I wouldn't step foot in this place with her attitude. If you do, be prepared to be talked down to, Leanne is very rude!!

Fenders and Fins did an amazing job on my 1969 Camaro. It was a mess to say the least. They…read morereplaced the rusted floor, trunk, and quarter panels. Next, they installed custom mini tubs to allow for wider rear wheels, installed a roll cage, and built a custom flat firewall. Then they primed and painted the entire car. Inside and under the hood and trunk they painted it hotrod black. Exterior they pained a custom red. They even painted the undercarriage with a black bed liner for durability. In addition to all the metal, body, and paint work, they provided consultation with other stages of the restoration including exhaust, mechanical and interior. They were also great at keeping me up to date on progress and costs. I highly recommend them for classic car restoration.

Fenders and fins fixed my 1983 mercedes 300TD and made it look original after I was hit in the…read morefront fender in a parking lot. They did a great job. Worked through insurance and gave me a fair estimate. Will definitely work with them again in the future

They do extraordinary work. Great attention to detail I recommend them unconditionally.read more

Total repair looks like new so far, I just drove home. The quoted 2-4 weeks and it was complete in…read more2 weeks. They detailed the outside but the interior rear was dusty. Overall I would highly recommend them. Greg did a thorough job. After a few months I'll post an update.Total repair looks like new so far, I just drove home. The quoted 2-4 weeks and it was complete in 2 weeks. They detailed the outside but the interior rear was dusty. Overall I would highly recommend them. Greg did a thorough job. After a few months I'll post an update. This was a parked accident thatvtge FedEx truck hit me.

Corvette bumper freshened up there. Came out perfect. Just in time for summer. Paint quality is…read moregreat.

I was told on 7 separate occasions that my car "should be ready by X day." I felt frustrated as I…read morewas told that the repair would take no more than 5 weeks. It took them 8 weeks and 2 days to complete repairs. I could have had my vehicle back in 4 weeks had I gone with a Porsche Certified shop such as Haury's. This shop is high density, not high volume. Overpromising, underdelivering, lies. 1. I was told that parts were 3-4 days out. It took 13 days for the parts to arrive. They said that a door latch cable was out of stock. On 12/29, I ordered the door latch cable. Part arrived 1/16 and they refused to install it. They kept me waiting until on 2/8. I called their vendor (Porsche Larson) and the vendor had the part in stock the entire time. They lied to me. 4 WA State Porsche dealers had that door latch cable in stock. NO supply chain issues, only lies from my SA Challan Kershaw. 2. With parts and approved payment on a $14.1k insurance repair, I expected a no-delay situation from 1/16 (part delivery date) - 1/22 (paint start date), and a no-delay situation from 2/7 (build completion date) to 2/12 (alignment date) 3. Until 2/1, they did not attempt to pick up the pace of repairs. On 1/31, Challan Kershaw told me that they devote 17.3 hours of build time to each car per week and that because my car required 44.8 hours of body labor -- reassembly would take at least three more weeks. After my phone call with Production Manager Kyle Emmerich, it took them 3 days (2/5 to 2/7) to complete 44.8 hours of body labor -- NOT 3 weeks. They only started to "care" once I started calling them daily about the deadlines and commitments they offered months prior. I had to cancel three road trips. At the end of the repair, they waited an additional (and unnecessary) three weeks to install the insurance-approved PPF/ "clear bra" which put my trip to Canada in jeopardy, and delayed pickup once more. 4. My car battery was damaged from storage and lack of normal vehicle use. The battery was tested by a Porsche dealer and was noted as being in excellent health 35 days before drop off at Bel-Red Auto. The battery should have been placed on an OEM trickle charger during the 65 days that it was at Bel-Red. They could have billed insurance for the use of a trickle charger instead of destroying a battery. If insurance had declined the use of a trickle charger (unlikely) Porsche would have sent an authorized service provider to jump the car (under warranty) or tow the vehicle to an authorized service provider. 5. I had to have a new battery programmed and installed by Porsche Bellevue (consequential damage/$920.00). 6. One of my carbon fiber side blades was improperly installed - the front-driver-side-door blade is falling off. They destroyed my door control module. The module clip had been ripped off/a new door control module had to be installed by Porsche Bellevue. Unacceptable for a shop to make a series of negligent mistakes over 2 months. 7. They have become complacent. They are no where near the "best" body shop in Bellevue. You're as good as your last job & your credibility is as genuine as your last lie. If your service is awful and you can not fulfill a promise, no one cares if you have been in business for 41 years. 8. People do not have the patience to deal with being told that their car should be ready by X day on 7 separate occasions, or for a repair to take twice as long 9. I felt deceived and disrespected - my age should have had nothing to do with my car's repair process or status. Being told by Challan Kershaw on four separate occasions, "Well I know you're young but..." is condescending, demeaning, and ageist. They are passive-aggressive and hostile once you point out their bullshit. Recommend Metro Auto Rebuild, Haury's Collision, or an out-of-state shop.

This is one of the best body shops in greater Seattle area. The owners are very nice, even though…read morethe had a tooth surgery today they were empathetic and took a look at the car damage and provided a very genuine quotation that would solve the problem. In addition the offered to attach the bumper with zip ties without additional costs and that was them going above and beyond and showing true customer obsession. I would highly recommend them to anyone who wants their car fixed from Toyota to Mercedes.

I turned to L-M when insurance wanted to total my car (storm damage) and their partner body shop…read morewould not considering finishing repair even if I paid for it. I thought car was fine as it seemed mechanically sound. Lorri took all my info and pictures and did the research that led to the same conclusion. I would be better off accepting the settlement offer from insurance. L-M could have taken my money and made repairs that didn't make sense but did the right thing and gave me good (and free) advice. You can bet where I'll look first next time I need body work.

I was hoping not to need to revisit Sameday in Bellevue, but some loose debris on the freeway…read moreimpacted my car. Chris at Sameday was the first person I called (again!) due to his wealth of knowledge and expertise. He listed a few options for me that fit the year and mileage of my car, which I always appreciate. Another 5 star review!

scratched my wheel on our new 2026 Cadillac lyric V series against a concrete curb, reached out to…read moreSame day from Cadillac of Bellevue's recommendation, quick appt scheduled, same day service, rapid and beautiful job completion, you can't even tell where the scratches were!!!!! very thankful for their service !! would highly recommend

MCLEOD AUTO BODY @ KIRKLAND…read more I came in on Monday just to see if it was possible to replace my front grille with a different one. I had already purchased the grille myself, so all I needed was the labor for installation. As soon as I arrived, the front staff were incredibly friendly, and a technician came out to give me an estimate. He grabbed my VIN number, did some quick research, and walked me through the labor required for the service. The entire estimate process only took a few minutes. The original quote for replacing the grille was $270, and since I'm a student, I politely asked if there was any possibility of a student discount. He immediately knocked $40 off, bringing my total to about $230, which was amazing. He was very confident and clear about the work that would be done, and they even had availability within the next two days. I came back in on Wednesday, and the process took about three to four hours. I picked up my car a little later, and the new grille looks absolutely incredible. Overall, the staff were super friendly, and I loved how close the shop is to downtown Kirkland while still being tucked away in a quieter neighborhood. You definitely have to check this place out, it's an incredible spot. The team is welcoming, professional, and honestly, it feels like they can do just about anything here!

smooth and painless process from getting an estimate to being repaired…read more Was here to get a bumper replaced after being rear ended in standstill traffic. The shop communicated efficiently with the at-fault's insurance company, and Katie at the front desk is magnificent, always answering the phone in a timely manner if we had any questions or followups. Mark came out to address our concerns with the paint not matching upon pick-up day, and he took it back to fix with polite can-do's, which really put us at ease. He even offered to replace the black reflector piece that got scratched (possibly during installation), and we really appreciate that gesture too. Second attempt paint match was much better, and it's like-new! They give you a paint sample for DIY touch-ups if you ever need it. I can't say anything about their value because our insurance did not pay for it. Happy to recommend this shop to anyone because their attitude is excellent and makes them easy to work with.

I met Fadi, the owner when I came in after my scuff guard came loose from my grill. I'd had a small…read morecollision that cracked my headlight lens and damaged the grill. I needed someone I could trust and Fadi was so kind, explained exactly what needed to be done, and saved me a lot of money and time. He has a couple guys working with him who are also top-notch. This is a small independent shop. They deserve your business, and you won't regret choosing them. I heard from another woman who came to pick up her car how wonderful Fadi is and reassured me, I was in the right place. She was not wrong, and I will continue to refer Carriage Rebuild. Great value, excellent work, with prompt and thorough communication. It also helps that Enterprise is right across the street! 5 's

I would recommend carriage rebuild to anyone that needs auto body work done on their vehicle. They…read moreare friendly communicative and fair with their pricing. The customer service is responsive and informative. I would like to personally shout out, Fadi, for being a great point of contact and representative for the company. He helped me throughout the entire process of getting my car fixed and I could not recommend them enough.