there was slight delay getting started ,but once they began working the team moved at a steady pace. Pricing was transparent. read more

Stanford Van Lines - Movers Near Me - Thornton, Illinois

Slight delays in Arrival. But, all of our fragile items safe and secure! very helpful and would recommend their services to anyone!!

they are very polite!! thet worked inthe heat with no complaints. All product and materials moved ahead safely. While everything arrived safely, the process felt a Little Disorganized at times. not bad , but there's room for improvement. read more

OVerall A Decent Experience. my move went Fairly Smoothy and the team was professional and handled my belongings with care. Pickup and Delivery were completed Schedules. SOme Minor Communications issues during the process, but noothing too serious. Still some room for Improvement in Customer Communication. read more

Stanford Van Lines - Movers Near Me - Thornton, Illinois

They Provided Effective Packing Services And Unloading went Well. Delivery was a Little Than Anticipated. But the long-Distance Transfer Proceeded Smoothly. There Staff was Amiable and Diligent. Recommended Them. read more

Stanford Van Lines - Movers Near Me - Thornton, Illinois

I recently made a move of my shop and some household items from IL to SC. I called Safe Ship Mover (big mistake, as they are not a shipper, they are only a dispatch service). Anyway, they dispatched Stanford Van Lines. They requested an additional $500 to move my toolbox. (I get it, it's heavy) So I paid it. But upon arrival, the toolbox that I PAID EXTRA for special handling was destroyed. I filed a claim, but they only offered $300. Pittence. So I requested arbitration, but the arbitration company said that Standford Van Lines was not even a member of the United States Movers Association (USMA).SO, no Arbitration is possible, so now I'm out the $500, and the replacement cost of the tool box at $1200. DO NOT HIRE THIS COMPANY. If they could not handle a toolbox, imagine if they moved a heavy load. read more

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Service requested was completed and most Furniture arrived fine. A couple boxes could have been packed better though. the price stayed as quoted--- which i appreciated. overall, Quality was average but acceptable. It was an okay moving experience read more

Stanford Van Lines - Movers Near Me - Thornton, Illinois

They picked up our furniture on May 7th. We asked for delivery on May 21st. Still no furniture has been delivered. This is a scam of a company. I would never recommend them to a friend or my worst enemy. They still don't know when our things will be delivered. I'm not sure they know where our stuff is! This company is a joke and we made a huge mistake hiring them. read more

I felt a Sense of Security and Safety. very Hard Workers with Attention to detail. this was such a great Experience. the guys all were Friendly and professional. read more

Stanford Van Lines - Movers Near Me - Thornton, Illinois

DO NOT hire them. they lie and I have not received my furniture in a week!!!! I have moved 13 times and these people are the worst! The sales rep will under quote you and the driver lied saying he was going to my home first and it has been a mistake a week later and no delivery date!! The dispatcher will only email you back with an excuse for not being there. They also bumped my price after I shipped LESS!! stay away not sure if they are legit ? calling ODOT and IL liscensing. read more

If you are on the fence, book them. the Crew was friendly, careful, and organized and they treated my belongings with respect., Communication was clear, and the kept me updated on timing. 0 damage, 0 drama, This is exactly what you want in a moving company. read more

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service was overall okey. Pickup was smooth but delivery took longer than expected. the Team were friendly and tried to help which I APpreciated most. An Average Experience!! They Decently Moved our all items without any damage. read more

the team showed up close to the scheduled time and worked efficiently. some fragile items could have been packed more securely, but everything arived mostly intact. communication during the process could have been clearer. I used Their Service for packing and moving services for my 3 bedroom home.A decent option if you are looking for an average priced moving company. read more

Stanford Van Lines - Movers Near Me - Thornton, Illinois

I would NEVER recommend this company to anyone at any cost. It's a total scam. For our move, they were to deliver the goods at our new home. The driver texted me and said it was a shuttle job so they needed another $3,400. Then after numerous texts, he suddenly said it was only $2,400. He claimed his truck was not allowed in our new neighborhood per the HOA. Which was not true. I called Amerisafe Moving Company (who brokers to local movers like Stanford - also would NEVER recommend Amerisafe) and they had to call the manager of Stanford to agree that there was no need for a shuttle service and we would pay $1/foot after every 75 feet from the back of the moving truck to our front door. The driver arrived, then tried to get us to pay $3,400 again, then $2,400. Then asked how much we could pay. Mind you, they only take cash. They threatened to take our household good hostage to a storage facility. When we called Amerisafe for help, they said, "Sorry, it's up to the third parties to claim their own tariffs so you just have to pay them what they ask." How is this even legal? read more

Dor was a part of the crew. the job got done but as smooth as I hoped. Some items were packed really well (foam etc),, others felt rushed. Also took longer than the estimated time. No hidden charges a at least, but for the price I expected a bit more care. read more

Stanford Van Lines - Movers Near Me - Thornton, Illinois

It was okay,, not great not terrible. they completed the move and most of my stuff was fine. A couple things weren't packed as securely as i had like. Timing also went over. Pricing was clear though, no Surprise fees. just an average experience overall. read more

I left a good review at the start of this adventure but it's 180 deg now. They took our stuff and unloaded it into a warehouse. then 12 days later loaded again and moved it to California and unloaded it at our house. Furniture smashed, pottery smashed , containers smashed. Tape everywhere. So disappointed that your original people you set up the contract with pawn you off to moving companies that really don't care about your stuff and try to push you into a good review. pay too much and get stung at the end. Once they have you money , how do you get compensation for the damaged, your old news. read more

Stanford VAn Lines got the job DOne, but it was not totally smooth. the crew arrived about 45 minutes late and handled most items carefully,, especially fragile item. Communication was gd, but delayes took away from the experience. If they improve professionalism, I had consider using them again read more

for the crew -- mixed overall experience due to broker The two movers who wrapped and loaded our belongings, Noe and Eddie, were excellent. They did a fantastic job protecting our furniture and household items, were very personable and respectful, and genuinely seemed to care about our belongings. My wife and I even enjoyed talking with them during the process. Because of their professionalism and hard work, I absolutely want to give them a 5-star review--they deserve it. That said, I want to be very clear for anyone considering a move: our biggest issue has not been with Stanford's crew, but with the broker we were set up with, New Start Relocation. The initial quote we received from "Luke" was wildly inaccurate, and the way the process works was not clearly explained up front. One major detail that was left out is that brokers can legally take up to 30 days to deliver your belongings. Had we known that beforehand, we would have chosen a different route entirely. We moved from Missouri to Washington, and it has now been a week since our items were wrapped and loaded. As of now, our shipment has not been dispatched, scheduled, or assigned a delivery date. There is no clear timeline for delivery, and we are currently living in an empty house halfway across the country. My wife is pregnant, which makes not having our belongings for an extended and unknown period of time an even bigger challenge. So far, the overall experience has not been pleasant due to the broker side of things. Stanford itself does not seem to be the issue, and again, Noe and Eddie did an outstanding job. This review is meant both to recognize great movers when they earn it, and to caution others about the risks of going through a broker without fully understanding how the process works. We'll see how the rest of the move plays out. UPDATE 02/09/26 I'm adding this update because the situation has continued to get worse. At day 21, we were finally contacted and told our belongings would be delivered between the 8th-11th, with the 11th being day 28. We were told we'd get a call 24 hours in advance. That's not much notice at all, especially with work schedules, but at this point we just want our stuff, so we agreed. We moved from Missouri to Washington and have been living in an empty house. My wife is pregnant, which makes this whole situation even harder. Not having furniture, a bed, or basic household items has forced us to eat out constantly and even stay in hotels at times so she can be comfortable. The extra costs from this have added up fast. Today is the 9th. Since we hadn't heard anything, I called just to check in. That's when I was told our delivery had been pushed back--without anyone calling us--to the 12th or 13th. The 13th will be day 30. I was also told it could still change again. So if I hadn't called, we apparently just wouldn't have known. I already took off work through Wednesday to be available for delivery. With this change, I'm now looking at missing nearly a full week of work because of a company that keeps moving the date with zero communication. This whole process has been incredibly stressful, expensive, and frustrating. The lack of communication and constantly shifting delivery dates are unacceptable. At this point, I'll be shocked if our belongings actually arrive when we're now being told. If our things are not delivered by the 30-day mark, we are seriously considering filing a complaint with the FMCSA. I do not recommend going through this process. Living without your belongings, missing work, and watching expenses pile up while dates keep changing is a nightmare. read more

Don't be fooled by reviews on pick up day. That's fine and dandy! Getting your belongings is the problem. Delivery was scheduled for 3/26, they tried to deliver 3/24. Mind you I am moving from Illinois to Texas. Once I said I would not be there the 24th I was then told "technically"they have up to 30 days from first available delivery date. Just now getting my items 4/8. They want money before unloading so if something is broken to contact the office. Looking at other reviews it seems like they only offer low amounts of money no matter how expensive your item is. Also the insurance doesn't really cover anything!! Don't be dumb and naive like me. Please take your money elsewhere!!! Also, they were contracted through America's First Moving Company!!! read more

The packing and loading were solid , furniture was wrapped and stacked well. The downside was follow up. I had to call 4 times to get updates, and it felt a bit Disorganized. In the end, everything arrived, but the stress level was higher than I Expected. read more

Experience was good. they arrived soon than i expecting ,pricing slightly higher than expected . But,, Did a good job Finally.

Nice, clean and good Packing. Fast, cautious, and very efficient team. On the + side , Nothing was seriously damaged and the pricing was fairs. Thanks! read more

I hired Stanford Van Lines for a local move from a one bedroom apartment to a nearby condo The movers were polite and worked steadily throughout the day. A few boxes were stacked a bit carelesly in the truck, but thankfuly nothing major was damaged.The price was about average compared to other moving companies I contacted. Not a bad experience overall, but I feel there is room for improvement read more

I take back what I previously said the language barrier between the drivers dispatch customer service is astounding when my items were picked up I told them there would be absolutely no room for a 50' trailer and they still showed up in one even after the driver had called me to ask if a 50' trailer would fit t two days prior. Not to mention we arrived December 8th and did not receive our belongings or even get reached out to until December 20th. Currently having to shuttle my belongings from the truck to a storage unit because they couldn't care to talk to one another. read more

Stanford Van Lines - Movers Near Me - Thornton, Illinois

It's a RIP OFF. I would give zero stars if I could. 1/30/26 at 8:30 am. I've been dealing with them for nearly 1 month. Now, the truck driver "can't get onto my street" I told them a 50' truck will fit and now they're telling me he has a 75'. RUN from this company. every time they mess up, they expect you to pay for more. I wound not recommend to anyone and I would NEVER use this!!!! read more

My move got completed but the Experience was average...the Services requested was handled, though timing ran longer than expected . some items were packed very well with Foam others not as carefully. Pricing stayed fair, but Quality felt a bit inconsistent read more

When I received a quote, I asked the woman if that "really" was the final amount, or if I was later going to be required to pay an obligatory, mystery up-charge. She said that the quoted amount represents a "binding contract," and is the final amount. However, as expected, during pick-up, the truck driver told me that, for all kinds of mystery reasons, the price had gone up. This is pretty standard. And it amazes me, since I was meticulous in measuring the cubic footage of every item. Understandably, I expressed my annoyance to the driver, as I have a right to. I wasn't at all loud or using foul language. He interrupted like he was in charge, and "told" me to let him finish talking (I had not interrupted him, by the way). If you are 25, don't try to shut an older woman up. It will not be accepted well. The only positive thing I can express about this experience is that the men who picked-up and delivered my items were outstanding. They were efficient, quick, and as I observed, very careful in wrapping and carrying. AND this was the first move I've done in which almost no items were lost or damaged. My TV was damaged, but in my opinion, that's understandable. They did a great job. read more

Beware. Be suspect of any company who offers/agrees to move you interstate charging by cubic foot. ALSO--maybe be suspect of a company that somehow adds (4) five star reviews within three hours of this review---all by "people"who have only ever posted that one review. Easy way to manipulate your star rating. Don't get "sold" by any kind of scammer. Don't make our mistake. RESEARCH. Dig into the Google reviews where an uncomfortable number say they felt intimidated to post five star reviews before their items unloaded. VERIFY. Check with the Better Business Bureau For interstate moves, movers typically charge based on weight, not cubic feet, because it is a more standardized and regulated method that is easily verified by the Department of Transportation (DOT). Weight is the standard for long-distance moves, and estimates based on weight are required for non-binding estimates. You have the right to be present for the weighing of the truck and to request weight tickets to verify the final cost. NOTE: be highly suspect of any company who will move your items interstate by cubic foot. WEIGHT is the standard. Because it's SAFER for the consumer. Used moving.com I did not realize at the time I was hiring a broker. I had (12) estimates all ranging from low $1950-2700. I sent detailed photos to each company. Factored in more $ for a "binding estimate". The agreed upon price was $2250 for furniture (no boxes or personal items) from STL to chicago suburbs. ....We were assured those photos and details had been communicated and sent to Stanford, whom they hired to complete our move.... Payment to the broker was completed by credit card, but we were told Stanford would only accept cash or money order upon loading and unloading our items --which was fishy. Upon arrival the Stanford van lines driver told us that instead of 440cu ft of items it was 880. And the price was now $4700. We called the broker who rather smugly informed us that it was just an estimate and if we didn't use them we would be out the $700 deposit. Stanford offered to reduce price by $500. We declined and sent them on their way. I received a call from the driver saying he was authorized to take a price of $3000. We still said no. I had genuine concern they would hold our items hostage and require more cash-money to unload. I have since hired another company. We had a walk through on property before move noting square feet and weight of all items to be moved--exact same items as original contract. Move actually came in lower than what they estimated (this moving company priced by weight) Our move cost was $2400-contract estimate. That was with a licensed freight company with a forty-year track record. And I paid with a credit card. No demand for cash or money order. Adding to clarify: Every moving company representative that saw our items in person or on video (a total of two in-person estimates and one video--all from large, long established well-known carriers after the Stanford debacle) stated we had LESS than 440 cubic feet. Including the mover we eventually hired for the job. Furthermore--the *actual* weight was in the neighborhood of 3600 lbs. We paid for this move based on weight. What I learned: It's safer to hire the moving companies willing to walk through your property and see items. "Binding estimate" is not a guarantee of pricing. Weight feels as if it may provide a more secure method for the customer to gauge pricing. Clean and exact. There is no layman method to disprove cubic feet. And in a desperate moment, feels this is how people may or may not be subject to fraud: ready to move, on a time line, no way to disprove "the drivers" estimate of the size of the load. At their mercy at a vulnerable moment. ---Adding here that Stanfords first reply to this yelp post was that it was the homeowners right to deny the move. Then that was deleted and revised. Yes. That's the homeowners right. However in the moment how many are inclined and have the pragmatic option to make that choice. With a moved based on cubic foot, the mover has all control ---- Note the five star reviews here where that is the "only" review from that "person". Then, check to see what the BBB (better business bureau) records on a company. Stanford is "unaccredited" with a C- rating and a long list of complaints. read more

They damaged my grill cover a wicker chair snow blower porch umbrella . Very very unprofessional company. Drivers are rude. read more

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This is what I posted after no response. Finally got a response asked to take down and wast told would work on as priority. It's now been over 45 days. How is that a priority? I am writing to formally file a complaint regarding the extremely unprofessional service I received during my move on Friday, June 13, 2025, from Beloit, WI. At 2:24 PM, I received a call stating that your movers were on their way to my residence. Upon arrival, I was informed the truck would be loaded and we would depart the same day. When I asked how long loading would take, I was told 3 to 4 hours. Given the move was a 5-hour drive by car--and approximately 7 hours for your truck--I made it clear that I was not comfortable towing a U-Haul trailer in the dark, nor did I want the truck unloading late at night in a residential neighborhood. After a back-and-forth discussion and a phone call by the driver, it was finally agreed that the truck would depart the following morning. After signing all the paperwork, the crew began packing. One of the movers worked diligently wrapping my TV and other items. However, the driver took a total of at least five breaks (I have three photos documenting this), which were not brief. By 8:00 PM, I was told they were done for the day and would return Saturday morning to pick up my bed. At this point, I noticed a significant amount of my belongings still hadn't been loaded. When I asked why, I was told the truck was full. I inspected the truck and saw it had been packed inefficiently--if done properly, much more could have fit. Because of this, I had to make a second trip to Beloit on Sunday to retrieve the remaining items--resulting in an additional day of U-Haul rental costs, which I had not budgeted for. On Saturday, I was told the truck would leave at 7:00 AM. However, I didn't hear from the driver until 2:41 PM whenIcalled him, at which time I was told their arrival would be at 4:20 PM. Upon unloading, I requested that larger items--including my bed, TVs, dresser, and totes marked "kitchen" and "bedroom"--be brought inside. None of the totes were brought in, and my bed was not assembled as promised. Furthermore, both my old and new homes were left in disarray. Tape, boxes, and packing paper were left behind--some of which flew out of the truck while it was being moved with the doors open, putting my belongings at risk. I also noticed a leg of my kitchen table was loose. I saw the driver notice this issue, yet he neither addressed it nor mentioned it to me. Instead, he placed a TV on top of it, leaving it unstable and unsafe. When I booked this move, I was told I'd have my bed set up and ready to sleep in on the first night at my new home. Instead, I was left to sleep on a couch after a long, exhausting day. My tool box, needed to reassemble my bed, had been placed somewhere in the garage without my knowledge. As a result of the delays and disorganization: I had to rent the U-Haul for an extra day. I had to make a second 10-hour round trip. I missed a day of work on Monday to catch up on unpacking. I am requesting appropriate compensation for the following: The extra day of U-Haul rental My lost wages due to the missed workday The additional labor I had to complete myself The unprofessional behavior and disorganization of your crew It has also been extremely frustrating that, despite assurances, no one from your company has followed up with me. If I do not receive a response and resolution within seven (7) days, I will file a formal complaint with the Better Business Bureau and share my experience across social media platforms and relevant consumer forums. That was my letter...below is my review I would not recommend this company to my worst enemy. As their service was beyond horrible. Their communication is horrible between the mover and employer employee. If I could, I would upload the pictures of the mess, they left me. How they left my bed when they were supposed to put it together. Do not hire this company is my suggestion. . read more

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Pick up was great, however they changed my delivery date and still haven't returned my calls to get my items delivered. Tried to charge me additional after they have my stuff. UPDATE still don't have any confirmation of shipping date after a week of holding my belongings and won't update me until less I call... They don't answer their phones! UPDATE AGAIN - still don't have any shipping confirmation - DO NOT USE THIS COMPANY - UPADATE AGAIN 10/16 STILL DON'T HAVE MY ITEMS. They schedule for Monday to Wednesday this week then changed it to Wednesday to Friday now when I called my belongings didn't even leave yet. Won't communicate with me about when my belongings are going to be delivered, if at all! read more

I had Stanford Van Lines for my move from MN. to MT. I originally called Safe Ship Moving Services not knowing that they brokered to outside companies. The movers who packed my items did a great job. My move date was 8-18-25. My possessions arrived 9-4-25 for a total time of 18 days. The drivers (different from the packers) were late by an hour because they got lost. Once they started to unload I specifically request boxes with red writing on them to be placed upfront so they would be easily accessible for me since they had all my winter gear in those boxes. That would be clothing, boots, jackets, etc. Some of those boxes were in fact put in the front however, when I went to retrieve them, I had to empty out about a third of my storage unit to try to reach other boxes and then ultimately realized that there were some way in the back that were completely inaccessible (I could see them). While looking for these boxes, I came across a living room chair that had a very large heavy plastic bin placed on it, and then on top of that bin four more heavy large boxes. Because of the weight of all of these boxes, the chair buckled and was destroyed. I immediately put in a claim, but unfortunately because I had picked the release value protection, which is your basic partial coverage I was only offered $30 in compensation for my chair which cost me $782 and was only three years old! My possessions were very haphazardly placed in my storage unit, even though I was trying to keep an eye on them and I had a couple rows of boxes that had actually tipped over and were leaning against the wall. Regardless of the protection that I picked it shouldn't excuse Stanford Van lines from doing the right thing due to very careless and improper handling. Bottom line I would stay far far away from Stanford Van Lines, and safe Ship Moving Services. This has been a horrible experience for me. It has been almost 4 months and I am nowhere close to receiving any fair compensation from this company for my destroyed chair as I have been told in no uncertain terms to go through arbitration. read more

AVOID AT ALL COSTS. I waited to write this review to see what would come from me filling out the insurance info due to all the damages they caused. Worst moving experience ever. And I've moved multiple times to multiple different states. Horrible experience from beginning to end. Initial quote was great - told them 3-4 bedrooms worth and price seemed worth it. Yet when they arrived, they tripled the price, telling me I was under quoted. And whose fault was that, when I listed what I had and rooms it took up? So I called another company who quoted cheaper, resulting in Stanford Van lowering their price some. Yet I was still stuck with this awful company as the initial costs I put down was non-refundable. So it was either I lose out on the thousands I put down and go with someone else or stick it out. I should've just lost my money and gone with someone else.. they broke or damaged almost every item of mine. And the best part? They gave me $100 for the damages. They broke electronics (like TVs - worth far more than $100). Laughable. Even more laughable when the first movers specifically wrote on some items WITH ARROWS pointing how it needed to be kept upright. And how was it delivered? On its side or upside down. Yelp doesn't seem to permit photos, but on Google I was able to post photos of how they threw everything into the truck and a few damaged items. Don't go with them. There are better, more reliable moving companies out there. In addition, they've recently reached out to attempt bribery to get me to remove my review. $500. When I paid almost $10K. this company doesn't care about rectifying the issue, only getting their poor reviews off any site. read more

It was only a 200 mile move. I had broken dishes, broken furniture. I had stolen property taken from my garage that was even delivered. Stay far away from this Company. read more

Stanford Van Lines - Broken chair, missing pieces of dresser. - Movers Near Me - Thornton, Illinois

Everything is good and time efficiency. They came on time with good communication. Will recommend if they are l for a movers.

These guys did a great job of unloading our furniture! They arrived at 7 am and worked until almost noon.

Very good, Works hard and loaded everything in a timely manner. Stuff made it to new house fine, They were very patient with my needs and the move. read more

Very poor, missing a complete bed and they say they cannot find it, missing glass shelves for refrigerator. Have yet to find power supplies and remotes for stand-up recliner and sofa and love seat. Most boxes not labeled as to contents. Two weeks after 10 day delivery window they showed up. Excuse was that a crew member had a family emergency and they were trying to find replacement. Then driver could not drive 18 wheeler to our street, I had to rent u haul for them to transfer goods from 18 wheeler to U-haul to our house. Did not do a complete reassembly of furniture or beds. read more

We contacted a moving company which subbed out the move to Stanford Van Lines. Right from the start the price changed 3 times increasing about $1500.00 each time. When they finally loaded out and got to our destination the next afternoon and unloaded we noticed that there were 4 items damaged. First and most consequential was the washer and dryer set. This was a 2 year old set in pristine condition when picked up. After unloading there were several dents, chips and scratches in both. Also the headboard and a dining room ch were chipped and scratched. We submitted a claim to Anthem claim management which denied the washer and dryer saying normal ware and tear. We provided before and after photos which clearly shows no damage. All said and done. The insurance company suggested a payment of $124.80. the washer and dryer cost $2200.00 Alone. Read the fine print as the insurance is a complete joke and the movers will destroy your property. They also put a hole in the bedroom wall we moved from. I repaired that would have cost about $600.00 to repair and paint. Do yourself a huge favor and avoid this company at all costs as they are terrible!!!! read more