I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

Really happy with my experience and felt that the services provided were clear, direct, and…read moreprompt. I did not feel like I was being overcharged and I was not pressured for any services. I came in to get my AC serviced and tire patched. Discovered I needed a replacement hose for my AC which they ordered in for me, replaced 2 tires and got a brake inspection. I came back a week later for a follow up service. Discovered another underlining issue. They provided options and I plan on returning to complete this service. They are true to their estimated timeframe, pricing, and services. I highly recommend this business for your car services. Thank you!

Can't say enough good things about Cypress Auto. They are always so friendly and always take care…read moreof the problem no matter what it is. Literally bring your car here for whatever your need is and save yourselves the hassle and headaches that other places cause. This team has help me so much since I've started bringing my car here for maintenance. They have fixed my engine for various issues, fixed tire issues and given me peace of mind every single time. The work is highly quality and never rushed. You and your car are not just another ticket to them, unlike other business. Highly recommend Cypress Auto!!!

They give quick quote Very fast and easy…read moreHelpful and very friendly people. Highly recommended smog shop.

Thank you for your response. However, I would like to clarify a few points to ensure the facts are…read moreaccurate. I spoke with three different individuals during this process, and the original price I was quoted was not a rate that appears to correspond with any of your established vehicle classifications. When I questioned the amount after receiving a different quote, one of the individuals I spoke with even commented that the price "seemed a little high," but stated that it was the amount provided by management. Additionally, your response states that pricing is predetermined and not set by your staff. While I understand that there are fixed state fees for documentation and registration, your business also charges service or business fees, which are determined by your company and contribute to your revenue. As a business that has operated successfully for 25 years, it is clear that these fees are part of your business model. My intention is not to argue, but simply to set the record straight regarding my experience and the information that was provided to me throughout this process.

This review is only for their customer service and quoting process. I did not use their services…read morebecause they were a little far from my home (25 mins away). I requested a quote to recharge the AC system on a truck by method of evacuating and recovering the existing freon gas, vacuum testing the system for leaks, and then pumping the recovered gas back in along with any extra gas needed to meet factory spec. They were the first to respond (in what seem like less than 10 mins) with a base price plus a TBD cost of add'l freon I'd need. Their price was the lowest compared to all other Yelp responses I received by at least $40. Based off this very limited interaction, I'd recommend reaching out to them if you ever need any services.

They could have easily charged me for a diagnostic fee and yet they didn't. every time i've come…read morehere they've only been trustworthy and pretty fair with pricing.

Urbano and Miguel are great. Been going there for years. Honest. Fair. Reasonable price.read more

Been taking my family cars here. Urbano, Miguel are honest, respectful, and dependable. They know…read moretheir job, and its affordable. They have have fixed various car problems with toyota, Kia, Honda and Ford. Have no doubt these guys are trust worthy.

Ali went above and beyond, and I can't recommend this place enough…read more Before even starting the smog test, he took the time to check whether my car would pass. He noticed that the system wasn't fully ready yet and explained that I needed to drive around 50 miles for everything to reset properly. Instead of going ahead with the test and charging me for a failure, he was completely upfront and told me to come back once the car was ready. That level of honesty is rare. He could have easily run the test and charged me, but he chose to do the right thing. Really appreciate the transparency and professionalism. I'll definitely be coming back and recommending this place to others.

My car is over 20 years old so DMV requires a Smog Check before I can buy new license plate tags…read more Boo. Tossed the paperwork into my purse and searched Yelp for a STAR Certified location. Lots of options. A cluster of dealers immediately DMed me their availability & price ... yes, they do not all charge the same price. I chose A1 Smog (Mohammed) for - competitive price - nearby location - quick response The business is easy to find in Hawaiian Gardens. Access into the business was easy to negotiate from both Norwalk or 223rd Street. Corner business at traffic light. Driveways from both streets. Mohammed immediately greeted & directed me where to park & wait in a very clean seating area. I handed him my keys & DMV forms. He handed me A1 paperwork & restated the price he quoted in text message. Fifteen minutes later I was on my way to AAA to purchase my tags. I wholeheartedly recommend this business.

Honest mechanic!! We went in with list of things that dealership said needed to be done on our…read morecar. They could have easily said yes I can do that for you but instead they said none of these things have to be done yet and gave us timeframes of when we should do them.

Never answered the phone. Person had me hold but never came back. Had to give any stars if you…read morestart a relationship this way. The appointment system doesn't work in their website either. On to the next shop!!

Excellent service by Chuck & his technician. My 1999 Chevy Silverado passed inspection with…read moreCertificate for DMV renewal. Took all of approx. 20 minutes. Worth the drive to this business; Mr. Chuck & staff were polite & courteous. I'd recommend them to anyone!

Super fast and easy…read more I sent a bunch of inquiries for smog via Yelp and Fullerton Smog Center replied quickly and had the best pricing. They even offered $15 off coupon. I was probably in and out within 10 minutes. 100% recommend