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    Star Nails

    3.7 (55 reviews)
    ModerateNail Salons
    Open 9:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Star Nails

    Manicure

    Manicure and pedicure

    Nail fill-in

    Star Nails Photos

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    Reviews With Photos

    I let the lady know I was interested in getting a full set french manicure. She let me know the wait was 20 minutes so I waited. The lady that did my nails rushed through the whole process. I took some photos as soon as I got in my car. This is the worst work I've ever gotten done. I cannot believe I was charged 60 for this. Never again. Save your hard earned money and go somewhere else.

    Nancy H.

    Update: Exactly 1 week and the edges are starting to lift/chip. This started happening a few days ago. Pics attached.

    Nails

    I came in today asking for a simple nail design, and it turned out great! I'm very happy with how it turned out, and she did a great job at matching the reference picture. I believe the artist's name was Mary, and she was super nice

    12 hours later
    Courtney Z.

    I wanted to try the dip. The process seemed like slot of steps, my nails felt tight & looked thick! I was not a fan but I figured I'll just not do this again & deal with it for a few weeks, a few hours later the gloss top coat is literally peeling off, every time I got my hands wet it became rubbery & would peel. I paid $50 & was there over an hour. So disappointed, I just want this removed & my money back

    Worst dip manicure ever!! Everything is bumpy and uneven. My nail tech filed through the color and some pink in coming through. My hands are raw because she scraped me twice. I would look anywhere else before going here. Plus it took almost an hour and half and I waited for 45 minutes for the ugliest manicure I've ever had.

    I have been a customer for a couple of years and I've never had a bad experience. You ladies rock! Lynn, I received so many compliments on my nails yesterday, thank you!

    No chip French manicure! :D
    Caitlin L.

    Been here a few times but haven't left a review. I know I know... For shame. Any Who. This salon is simply fantabulous. I got a no chip French manicure, a regular spa pedicure ( which is extraordinary :p), and eyebrow wax. All of which was done in an hour maybe 1 hour and 20 minutes while they were already busy. They make sure to take the time to get everything done to your satisfaction but not drag on like some places do. And while there is some chit chattering going on and a TV its at a tolerable level and the stylists are so polite and considerate. They will engage in conversation if you want, or let you relax in silence. I always bring my friends here and tell them how good it is. I also think it speaks in volumes when they know a multitude of customers by their names. As Shia LaBeouf would say: Go to star nails! Do it. What are you waiting for? Just DO IT!!!!

    Emily S.

    I just had an amazing experience at Star Nails of Elgin! My nails (no-chip mani/pedi) look amazing & the eyebrow wax was fast and painless. Lin & Tony were so kind & gentle & they do such a great job at a very fast pace. The chairs are sooo comfortable & I got a much needed massage, so relaxing! Well placed flat screen TVs for entertainment and such a peaceful environment. This will be my new place, as I just moved to the area. I'll see you guys every 2 weeks for up keep! Next time I may even bring my 4 year old daughter, as I saw several kids there enjoying there $5 kids manis! See you soon & thank you!!!

    Here are my nails, AFTER, a manicure. By the way, I was charged $2 to remove ALL nail polish on one hand and there's still polish left over.

    If I could give zero stars, I would. The service that I went in for was a manicure, no polish. I explained that I am very tired and just didn't want to clean up my nails before I polish them myself (I do my own gel). I had a girl in the second chair. She hardly spoke to me and did a terrible job. My nails are not filed evenly, smooth, or all the same shape. My cuticles are still a hot mess. And to top it off, she rushed through the hand massage. I wish I didn't pay. After getting home, I felt more and more ripped off, so I called to ask for a refund and they refused. They said to come back. If they did a bad job the first time, I'm not wasting my time to go back. I hardly ever write reviews, but this deserved one. Ah! The girl who did my nails sent a message on here to me. Tried telling me that they are even and look good. Check out the pics that I posted and see for yourself.

    This is so bad I just want to tAke them off but I can't

    I just paid 35$ for this. The guy said it was the color. I've chosen this many times before. This is so bad like I could have done a better job myself. I still had to pay though. I'm so upset :( don't recommend it

    Savannah P.

    Very friendly staff! They weren't afraid to have a conversation with us while we got pedicures. Did a fantastic job on our nails. Would definitely recommend

    Tech did not clean my old nail polish off my cuticle

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    8 years ago

    Under New Management now. The place has gone so downhill. Absolute horrible service now.

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    Page 1 of 2

    Ask the Community - Star Nails

    Review Highlights - Star Nails

    Lynn, Jenny, and Kay are super sweet and do awesome manicures and pedicures!

    Mentioned in 5 reviews

    Read more highlights

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    Oh La La Nail Spa

    Oh La La Nail Spa

    3.0(36 reviews)
    1.4 mi

    I always have a great experience at Oh La La Nail Spa! Today I had an appointment with Katie, and…read moreshe was absolutely amazing. She was professional, friendly, and did a fantastic job. I highly recommend both Katie and Ooh La La Nail Spa if you're looking for excellent service and beautiful results!

    I've been a loyal customer of this salon since they opened their doors. Over the years, I've spent…read morethousands of dollars here and have referred countless friends and family because I genuinely believed in the quality of their work and the way they treated their customers. Unfortunately, my most recent visit completely changed my opinion. First, I received a pedicure--the same pedicure I've had here literally hundreds of times. I happened to see a technician I hadn't been to before, and it was, without question, the worst pedicure I've received at this salon. The service felt rushed from start to finish. My cuticles were not fully trimmed, my feet and toes were still rough when I left, and it honestly felt like very little care or effort went into the service. Because this was so unlike my usual experience, I politely messaged the owner afterward. In all my years of coming here, I have never once reached out to complain. I wasn't asking for a refund or any compensation. I simply wanted to let him know I was disappointed because I have always held this salon to a higher standard. Instead of understanding where I was coming from, I was met with a defensive response. The owner actually sent me screenshots from the salon's surveillance cameras showing me during my appointment, along with timestamps of how long my "massage" lasted. My concern was never whether the steps of the service technically happened, it was how they were performed. A massage can last several minutes and still feel rushed or inattentive. My complaint was about the quality of the service, not whether someone could prove it occurred. As a loyal customer, that response was disappointing and honestly made me feel dismissed rather than heard. To make matters worse, when I checked out after also getting a dip manicure, I was told I would be charged an additional fee because of the length of my natural nails, supposedly due to the amount of product (dip powder) used. For context, my nails are a completely normal length; not long, dramatic, or anything out of the ordinary. The way this was handled was embarrassing. Two employees stood at the front desk taking turns measuring my nail bed multiple times to determine whether I crossed whatever threshold they had set. It literally came down to a matter of millimeters. There was no pricing notice posted anywhere in the salon, and no one mentioned this additional charge before or during my service. It was simply added at checkout. It's not even about the dollar amount. It's about the principle. When you're already paying premium prices for services, surprising customers with undisclosed fees and nickel-and-diming them over a few extra millimeters of product is incredibly disappointing. I'd much rather put that money toward tipping the technician than paying a surprise surcharge. After years of supporting this business, referring new clients, and choosing this salon over countless others, I expected to be treated with a little more appreciation, understanding, and respect. Instead, I left feeling embarrassed, dismissed, and frustrated. This entire visit left a very sour taste in my mouth. Sadly, what was once my go-to salon is no longer a place I feel comfortable supporting. I'll be taking my business elsewhere, and when people ask for salon recommendations, I can no longer recommend this one with confidence.

    Photos
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    Star Nails - othersalons - Updated July 2026

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