Salt salt salt salt and more salt. It's literally like the salt shaker has no lid. Inedible on several occasions - food thrown out or I had to drive back and ask for a reorder: even then no good food. Wanted to like this place, but their execution and food isn't worth the money or time/patience. I've been here multiple times trying the menu, sauces, service (dining and to go). Each time is a disappointment. Pros: - large menu - variety of sauces - tater tots and fries options - service friendly and responsive - sandwich options, chicken strips - good, fresh coleslaw Cons - expensive - salty chicken - salty tots and fries - overly battered - overly fried - sauces aren't good. Highly acidic or salty - grease caking the bottom of boxes (not the yummy type of grease) I know it sounds like I'm complaining. But these are the facts from my experiences, and no you cannot sway me back with coupons or a reorder. It should have been close to perfect from the get go, but it was not even halfway decent. Sorry. read more

I am trying to understand why I didn't receive what I asked for they even messed up my chicken sandwich I asked for crispy and got charbroiled I asked for sauce with my chicken tender and received none they also didn't have the mango tea that was advertised on their menu and to add the icing on the cake I was very clear on what I wanted and how I wanted it yet they couldn't simply get two orders right I don't think I will be coming back here or referring anyone here one thing I hate it spending my hard earned money on half ass service and incompetence this place won't last very long I'll give them a year. read more

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Tight operation but the chicken recipe is not good. I would be happy to wait twice as long and have less space if the chicken is on point. Way too much breading and the wrong kind; flavor is like eating unseasoned dough. Mouthfuls of eggy flour instead of seasoned chicken. Take the chicken and drop it in milk. Then give the chicken a bath in well seasoned flour. Then fry it. That's the holy trinity that can turn this company around. Lesser nitpick: raw kale has no business being in proximity of fried chicken. Same for the guac - let the chicken be the star of the show and get the F out of the way. read more

Came here without expecting anything, was craving some flavored tenders since all the places nearby only carry/serve original. I proceeded to order the Nashville Hot with the House Sauce and the Ranch, and boy aint no way boy! food was good, despite the long wait. The food was flavorful and yummy. The only Con about this place is that the tenders are kinda small but.... Not bad at all. Starbird is 10/10 good eats!! Def coming back with friends or family or maybe even if I am craving it. Also, can't not come here without trying the Mango Green Tea, fire asf! Gonna go and try the salad or something! read more

This was our first time trying Starbird. My wife and I were glad we did. We entered the restaurant to find a casual clean ambiance. The service was friendly although the girl who took our order appeared to be doing multiple different jobs but was doing them well. The food came out quickly and tasted great. The presentation was appealing and the temperature was great. The only critique I would give is that the loaded fries were slightly under temperature so early on the fries were hard to pull apart because the melted cheese had already solidified. All in all this was a great place for a casual date night. read more

Starbird Chicken - The Cluck House - Chicken Shop Near Me - Walnut Creek, California

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Can't go wrong with fried chicken! This chicken place is delicious with different flavors/seasons. I always get the Nashville hot tenders + fries because I love spicy food. The fries are lightly seasoned with Nashville hot powdered super flavorful! Their wings are really good as well! Everything is very well seasoned and Fresh and crispy. I usually get the garlic parmesan and lemon pepper with house star sauce!! I am always happy and full after eating here. Would recommend if you love fried chicken. read more

Starbird Chicken - Chicken Shop Near Me - Walnut Creek, California

First time at Starbird. Food was delicious and service was great. Ordered the Korean chicken sandwich and the Starbird sandwich. Both sandwiches are crunchy and delicious. Liked the Korean chicken sandwich between the two. My wife had the Katso chicken salad and it was delicious too. She said she can est that salad every day. Definitely coming back to try their new Thai chicken sandwich. read more

Starbird Chicken - Chicken Shop Near Me - Walnut Creek, California

I expected more after reading reviews. Chicken was still bloody, more than half wasnt cooked. Sad to say I had a bad experience with it. The tenders were very salty as well. Overall, wouldnt order from here again read more

The strips aren't anything special.. too much flour and not enough flavor.. order took a long time... strips are small too Definitely overpriced regular strips... go too chic fil a or Popeyes read more

Went here on a whim because I happened to follow the official Starbird instagram page, I'm glad I did! I was waiting for their Grand Opening but I was lucky enough to catch their Soft Opening! (Which is great because parking and the wait for food was a BREEZE!!) I got the 4 piece Korean Glaze Chicken Tenders with fries and a Large Thai Tea. My boyfriend and my dad both got a Nashville Hot Chicken sandwich as well as a Señor Baja taco. All tasted great, boyfriend especially loved the taco. He should've gotten more than one, next time! The layout of the store is open and pretty straight forward. Two cashiers are available at the counter and two self serve kiosks are there as soon as you walk in. It has a self serve drink station with Cream Soda, Orange Soda, Root Beer, Lemonade, and my personal favorite - Thai Tea!!! This place is definitely worth the try. I wish I would've gotten pictures of the food, but I don't think they would've done this establishment justice anyways. Thank you to all the employees who are working hard to make this store a good experience!!! read more

They forgot to add red daikon and edamame to my chicken katsu salad. Big disappointment t

Online ordering is fast & easy. My order (single chx sandwich) was ready is 6 mins on a Friday at 6pm. Starbird sandwich was great - large piece of chicken & very tasty. Staff was helpful & friendly. Location was clean & organized. read more

New, nice, and clean! We ordered online so we could just come inside and pick up for takeout. Plenty of seating inside, but you do need proof of vaccination or test result if you choose to sit indoors. Not needed if you eat outside or order to-go. I ordered the Big Star sandwich and Nashville Hot fries. When I got home I realized I received the wrong sandwich, the Gardenbird. I was a little disappointed, but checking the menu I could see how it got confused since the Big Star and Gardenbird are exactly the same besides the protein. They were pretty busy! It would have been nice to have the actual crispy chicken, but the plant based protein wasn't too bad! Hopefully they don't get it mixed up the other way around for other customers tho! The fries were really good! The seasonings and toppings were a nice combination of flavors, but the fries were quite soggy. Overall, the food was good and I wouldn't mind trying a different sandwich or something else on their menu! read more

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I really wanted to love this place. I hate to leave a below average review. My Order was ready promptly and pick up was quick. However, several issues experienced. The app added a 15% tip on pick up order as a default. This should be changed and the customer should be able choose whether they wish to tip. I ordered several items, including, a 20 piece wings combo and should've gotten a mix of flats and drums but i was given all flats. My wife and children only eat drums so they were disappointed and this was a fail. I had to go get them something else to eat. Also my fries were put directly in the big bag with the sauces and slaw throw on top so the fries got cold and sauces oily. Should've placed the fries in a separate smaller bag. I know things happen sometimes so I'd be open to you making things right. Hello Maya, I've reach out to you via email but have not heard back. Please check your email if you still intend to make this issue right. Thanks! read more

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Their salads are so good! And they are very attentive when you walk in. The herb aioli is the best!

We tried this place twice. The first time was right around the time they opened. I ordered online to save time because, typically, the first week can be hectic. The staff was friendly and got the order for me. Most of the stuff I ordered was ala carte since we want to try everything that sounds good on their menu. When we got home, some of the drinks that I paid for were not in my bag. Those drinks were not cheap. I called to see if I can be credited for that, but no one returned my call. Up to this day, no one ever did try to reach. The food was ok (I think it's similar to The Organic Coup for anyone who worked downtown, but it's not even close). It's weird that even the sauce they used tastes the same as The Organic Coup's one. The second time was when my husband brought some home. Out of convenience, he wants to give them a chance since it has been over a month since the last incident; maybe things are better. However, it was a lot worse because some of the items we ordered were not in the bag. Only one thing was correct. Everything else was, and I think, was someone else's food. My husband was pretty pissed. We tried, but we will never be coming back. read more

Good food, dirty work area. I'm not sure what the circumstances were before I arrived. I could only attest to the 20 minutes or so I spent in the restaurant. It was around 2 in the afternoon I was 1 of maybe 3 people in the lobby, and the work area behind the counter was a disaster. Food and garbage all over the floor. It really was kind of gross seeing the scraps of the very food I ordered stomped and kicked around behind the counter. It looks like they had about 4 people working, so Maybe they were understaffed...but seeing my meal prepped in an unclean area made me a bit nervous. Were I the owner, I would feel ashamed at the state of such an establishment. It is a shame too, I really thought they might be a contender to those cluckheads next to 24hr gym in Walnut Creek. At least ChickAFil has clean floors. Oh well, read more

Since I first tried this place, I can't stop going back. My dad and I come here almost weekly at this point. I've tried their starbird sandwich and their Thai chicken salad (my usual order). Both are really good and it's such nice quality. The people working there have always been really nice, even when they're understaffed. If you get a chance to try their seasonal iced tea I would really suggest it, it's amazing and the perfect level of sweetness. read more

Starbird Chicken - Thai Chicken Salad - Chicken Shop Near Me - Walnut Creek, California

I love this place. The best fast food Chicken place around! Really good sandwiches, salads & tacos. I usually just get the Thai chili boneless wings with fries. The yogurt ranch goes really well with the wings and a healthier option too. read more

The food was not what I expected considering the time it took to receive the order and the taste. The lady behind the counter gave us the wrong order, so we returned it while looking over the order in front of her. She corrected it. I'd much rather have Chick Fillet or Popeyes in terms of cost and flavor. read more

The orange chicken strips and the Thai chicken strips are AMAZING!!!! The spicy and plain are delicious, and the veggie stick was dreadful. We'll definitely go back for the Orange and Thai strips-they are definitely special, unusual and SO delicious!! Not a fan of ordering at the kiosk-took forever for five of us to peruse the menu and manually create our own order. I'd suggest ordering ahead of time and just doing pick-up. Ambiance is fair. Chairs are comfortable. We'll definitely return! read more

We will definitely be getting this again. Delivery via the website was SEAMLESS and great. Only negative was they didn't put the sauce for the fries in. Oh well. The. Salad. Was. Amazing. I got the Katsu Chicken salad and I am going to have a really hard time ordering something else in the future. It was a HUGE salad. So so flavorful. And obviously not "on the diet" but I made it ok for me for a meal since I didn't get a sandwich. The sandwich was good from hubby but by my eyes was smaller than expected. Fries were good- would be better with the sauce. Delivery was earlier than expected and delicious. read more

We ordered the Thai salad which was absolutely amazing and an another salad which my husband said was also amazing. Had chicken tenders and fries and the churros. Food is great! read more

Starbird is that one friend you invite out to a girls night dinner but then she brings her boyfriend and you end up leaving early. Starbirds chicken was good for the first five minutes but it's decline came fast and came hard. My mother adores this place for their salads which I'm not much of a fan of no offense, they all seem like similar renditions of EACHOTHER and are very sweet. I also came in here and they took a millennium with my order by the time I came out of the restaurant I was begging to go grey. I do appreciate food service so I'll still give you four stars because three is utterly to low in this economy and inflation is really getting to me. read more

Considering this is fast food it was delicious. I had the Thai chicken salad and mint lemonade. Can't wait to go back and try more items. Service was fine, and wait was quick. read more

The WORST customer service I have ever seen. General manager is very rude. Kitchen employees are the same. If you make a mistake with your order and ask them to adjust it, all of a sudden you're the enemy. Wow, I didn't realize it was rocket science!!The icing on the cake- no apology of any kind. Instead our next visit was make incredibly uncomfortable by the kitchen staff all staring and gossiping about us as the laughed. The level of ignorance seen at this establishment is unimaginable. read more

Amazing! We are big fans of Starbird. This is very high quality food at great prices. The store is modern and clean, and the staff is so so friendly! We love the star sauce, you gotta get that. I love that they have local sodas and great flavored tea options. I loved the slaw. But you guys, the star of the show really is (as it should be) THE CHICKEN! It is so flavorful and SO tender. You will love it. read more

Starbird Chicken - Chicken Tenders, Slaw - Chicken Shop Near Me - Walnut Creek, California

I've been here twice, once in Corte Madera and once in Walnut Creek. Both were great, and the food is delicious. I got the Cali Bacon Dutch Crunch both times, and loved it. The chicken is so crispy and moist. I also had a few bites of the Nashville HotBird, and that was great as well. Starbird features Alameda Point Craft Sodas, which are awesome. I like to mix the Lost Island Ginger Beer with Starbird's seasonal lemonade. My only critique is that the French fries are a bit soggy and bland, which is disappointing when the chicken is so good! read more

I love this place! Good food, friendly staff, great location. We went for a late dinner tonight and shared chicken strips and fries. Chicken was great. Tons of fries. It was really good. Soda machine needs to get fixed- sodas don't have enough carbonation. Easy fix is to go for the cranberry lemonade- so good! No picture. We were too busy eating and talking! read more

Update: I was convinced to give it a try again and I had a better experience. The fries were much better today then the other day so hopefully it was just a bad day. I also got the Starbird sandwich today and enjoyed it. It was busy during lunch time so ordering ahead helped. They are back on my revisit list. read more

The fish tenders with fries were great. My husband had the chicken sandwich. A little bit oily. But very good

I got it for my family and they said it was the best chicken they have had. The fries were a bit soggy though but everyone was super nice and I got my food fast. Definitely coming back. read more

We got 2 star birds and 1 bigstar(?) Sandwich. All was delicious! Big pieces of chicken, nice serving size. We ordered via the kiosk which was speedy. Also they text us when the food was ready. Definetly will be back. Honestly, the only drawback is that the Encina shopping center is so far from me. But that's a personal issue that my waistline will appreciate read more

Ordered wings and they were sooo undercooked and cold. Wonder how long they were sitting uncooked for. Pretty scary. Good thing no one is feeling sick yet. It looked good though. 2 stars instead of 1 because I have ate here before and it was okay. Pretty traumatized so can't say if I'll be back. read more

Starbird Chicken - Undercooked - Chicken Shop Near Me - Walnut Creek, California

Tried it for the first time on a Wednesday evening. Very loud inside. Not all items are on the menu when you walk in. My cashier was more interested in making sure her nail wasn't broken than welcoming me. I felt very rushed! I ordered 3 meals which came to $44 dollars! And one of the sandwiches was wrong. The bread was soggy and the bacon was barley cooked! The kid that gave us order looked my wife up and down because of a podcast shirt she had on. He should've asked and we would've gladly told him about it lol Sadly I won't be back but at least I gave it a try. read more

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Great service and delicious food. Love the salads! My daughter also loves the kids chicken strip meal.

Celiac here I went to the restaurant and I asked the cashier what was gluten-free he told me chicken tenders and they come with fries. and I said well I have celiac so are the fries gluten-free and no cross contamination. He said yes and a half hour later here I am with the reaction, I have been glutened read more

I saw the signs for Starbird opening soon a month ago and was so excited for the boost it's giving to this part of WC. Walked in and it was super clean, friendly service although seemed a little hectic - as expected for a newly opened store! I ordered some Sweet Thai chicken tenders and a chicken sandwich and I have to say, they really do their fried chicken to perfection. It's crunchy on the outside, and a great soft bite on the inside. The Sweet Thai is NOT spicy, so kid friendly! I highly recommend eating immediately vs leaving in the takeout containers, because the fries that I had in the takeout box with the tenders got really soggy. Might be the sweet thai sauce that added to the sogginess at the bottom too. There are some large parks nearby if you go the picnic route, including the spacious and very family-friendly Heather Farms Park. A reminder to those ordering online: remember to leave a cash tip when you're picking up, since there doesn't appear to be a function to add a tip when you're ordering online (maybe the business could look into this as well). read more

Overall good experience. Customer service was spot on. Food was better than i expected! Small wait from ordering to receiving food; cooked to order - so I'm not complaining! Nashville hot chicken had a kick and I'm a huge fan of spice. Slaw was a little salty for me so i would probably pass on it. Thai tea was just right! Not too sweet or bland. I'd recommend getting it. Korean glaze chicken was okay. A little sweet for my taste but still good. Fries were well seasoned. Overall great chicken! Would go back to try their sandwiches or salads. read more

Starbird Chicken - Top: 3 Nashville Hot Tender Box Bottom: 3 Korean Glazed Tender Box - Chicken Shop Near Me - Walnut Creek, California

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Love their truffle chicken wings. I'm a total wings person and now I have my place. My son actually discovered it and now I'm the one wanting to order all the time. Lol. read more