I went through the drive thru last night around 8PM. There was 3 cars ahead of me when I was ordering my drink. It took about 10 mins to get to the window. Even though i can say i won't come to this location, I know i will because it is on my way home from work. The employee at the drive thru window was great. read more

Very friendly staff at this location working very hard. Ghetto parking lot sucks, the drive thru is awkward, and the location of the street is also awkward. The make up for it with great service and excellent beverages. I've had the least problems with this place giving me a wrong drink or poorly made drink. Sometimes the drive thru gets long, but I think that is usually because of the customers. All in all its a convenient off the freeway sbux with awesome service. read more

Haven't had a good drink from Starbucks in a while. Great customer service. Drink taste better than ever. Cashier kept a convo. Forsure will stop at this location again. read more

I went through the drive thru last night around 6PM. WOW! It took almost a half-hour to get through that line. I'll never go to this location again because of that experience. Their drinks and food are simply not worth that kind of time, and that's without consideration to their prices. I can say that I got what I ordered, but that's the only positive I took from last night's experience. read more

Ordered a pink drink here that was 80% ice. Wtf. Super enthusiastic barista though!! Didn't get his name. =/ gave my pup a puppiccino.

All I can say is Yum they always have my orders right amazing coffee good customer service Good vibes just what I need for my Monday mornings read more

Very upset, i come to this starbucks every day for my coffee, and today i tried something different came to work and it was rotten whatever type of milk they put in the caffe latte was rotten and the week before that they gave me a wrong order, not sure whats been going on but they have not been good at this location. read more

See check. Worst Starbucks I have been to. Slow, dirty and unfriendly. Needs new management. Truly a Yuck store.

This is by far one of my favorite Starbucks in California. I travel to Southern California regularly and always stop in to get my coffee and a yummy breakfast sandwich. And they're about 2 seconds from the 99 which also makes them one of the most convenient Starbucks in the state! They make an amazing Caramel Macchiato. Perfect blend of espresso and sweetness, while not overly espresso-y or sweet. Just right. With the exception of one day when I walked in behind a huge busload of people, they usually aren't too busy at 6:30 in the morning and I usually get right in and out. Their artisan breakfast sandwiches are delicious and I hope they aren't one of those limited-time offerings (like my beloved pumpkin spice latte!). read more

Friendly staff, clean store, down to the vanilla powder shaker. The shift manager in duty seems like a good one. Can't wait for more sugar free syrup options. read more

I went to the drive thru and the machine you talk to place your order must have been placed on the lowest possible setting. It was hard to hear with all the traffic on the background. I ordered 3 Trenta Green Tea Lemonade, but when I got the the window they did not give me what I wanted. read more

Always fast. Double check your drinks before leaving. Super friendly as soon as you walk in. Usually the drive thru is really busy so sometimes faster to go inside read more

Starbucks - Java chip. Looks so empty. But so good worth it!! - Coffee & Tea Near Me - Bakersfield, California

Convenient location just off of Hwy 99, and the young woman taking orders was really cheerful and efficient, but the barista was downright rude and either lazy or dumb or both. I ordered a cup of coffee and two ice waters and got my coffee immediately. Waited over five minutes before asking about the waters and the barista replied "The labels are probably printing," and walked away. Now first of all, do you really need a label to get me two waters and second, I could see the cups with the labels on them right next to her left hand as she turned walked away to the back. The nice cashier walked over and got my waters. One reason I pick Starbucks on road trips is the generally consistent and friendly service. This location needs some work on that! read more

Listen Linda, this place is hit or miss when you come to the drive thru. There are good people that work the window and then there are "others". Today I'm here venting because two days In a row of "others" has me riled, not to mention getting the wrong beverage and only noticing when I got to work. for 2 days now = can I have my receipt (only got 1 of 2) can I have napkins *food was ordered (didn't rcv either visit- they are out??) can I have a stopper *hot coffee and the kicker today.., can I have my drink?!? Had to actually ask for it Only to rcv a mocha instead of americano. I need the OGs working inside to Please school the "others" on what matters at the window besides a fake smile. read more

I love Starbucks !! I am a regular here at this location almost every morning! I would like to say that the customer service has always been amazing here! The baristas usually remember me and have my drink ready when I get up to the front of the line. I will be a loyal patron at this Starbucks:) read more

Hello. I just ordered on my mobile app from this location. I stood at the pickup counter for 10 mins with not ONE employee to greet me. Not even eye contact when I was actually trying to get their attention. After 10 mins I went to the front counter to ask if they received my order. The person at the front was very nice and apologized repeatedly. She gave me my drinks that were sitting in the fridge. My drinks were very watered down and I was so upset to even ask them to remake them because I didn't want to wait another 20 mins. I thought this was very unacceptable. I will not visit this location in the future. read more

This is my favorite Starbucks in town. The drinks are always made perfectly and the staff is incredibly friendly. read more

Starbucks - Coffee & Tea Near Me - Bakersfield, California

Went to this Starbucks and it had clean restroom. Good choice of food and quick service 5 stars for me will be going back. read more

Starbucks - The shelf are always stock - Coffee & Tea Near Me - Bakersfield, California

Honestly , I received the worst customer service. Not helpful, and super negative people working here. I get kids can't have pupaccinos anymore, but I can't even get help with what my child can get or buy it on the side. Her tone was rude and she laughed at me when I asked for help. This is right by my house, and now I'm going to go out of my way and go to another coffee place downtown. read more

Clean store with fast and great service. I ordered an iced coffee at a Fresno location and it was very diluted. Stopped at this location and they replaced the coffee. It was perfect! Not bad mouthing the Fresno location because things happen. So glad I got a great coffee in the end! read more

This Starbucks is my favorite one! They have amazing drinks and food. They're in a convenient location and is always clean! Also Whitney is super nice, friendly and informative! If you ever see her tell her the lady with the nice hair and glasses said Hi! read more

The absolutely slowest Starbucks I've ever been too!!!!!!!! Drive through is always backed up, always! It takes forever to get through. Need to plan for 30 minutes to get a coffee. UNSAT! read more

On a average day this Starbucks is on point but today 03/27/2020 at 6:30am the 2 working are a SOUPSANDWICH! Another words find out the problem these two employees are in need of training or find another job. Worst service I have ever experienced at Starbucks. Update today 4/15/2020 another bad experience they need to get rid of the everyone there same people as the day I started this review. Will not return to this location! Today got wrong order. Charged me for a white mocha and all I ordered was a black coffee. read more

Just bad. Really bad. I wouldn't come to this Starbucks. Kinda sucks it's close to my house.

Great looking store after their remodel, but baristas were unprofessional. And another store that ran out of Splenda.

Avoid going inside this Starbucks. Very slow inside and messed up 2 people's orders. At the same time 10+ cars went through the drive thru

Very cool little Bucks. Not very crowded. Free wi-fi of course. Very friendly staff.

If I could give no stars I would. I have gone to this starbucks a few times, and every time the service has been terrible. I don't understand why they are so rude at this location. I will not ever go there again. It blows my how people can act. I work in customer service, and I would have already been written up or fired for the way they act. They have treated me like I was stupid, like they were being bothered, and like I was wasting their time! There isn't any excuse for this kind of behavior. DONT WASTE YOUR MONEY HERE!!!! read more

Clean restrooms and patient staff who walked me through how to pay with the Starbucks app and free birthday drink!

I've been here a couple times on my way to LA it's right off the free way and it's very convenient and service is fabulous! The couple times i've been the barristas were very sweet! read more

They refused to make my signature drink, black coffee blended hot with butter. I'm not coming back and I'm telling all my paleo cross fit people to avoid this one. read more

Very very very nice people here other Starbucks have rude people in the morning but here there so nice and positive and can change your day I recommend to come here very sweet people read more

This Starbucks is very busy In the morning as it's right off the freeway. But they always get my order right and if you go frequently they remember your name and the girls are very friendly. I love Starbucks in general but this is my favorite location to go to. read more

Pass through drive-thru, and I was greeted by a very energetic Wyatt. Very creative in his order-taking. He recommended a Hot S'mores latte with chocolate. Delish! Thanks for the great service. read more

IMO this is the best Starbucks in Bakersfield. They have yet to get my order wrong- knock on wood- and they are always very friendly and quick. It's in a good location, as long as it isn't rush hour! read more

I stop at this Starbucks pretty regularly considering it's between my home & work. When I stop it's usually 4:45 am & without fail, every single time I'm greeted with a smile along with a friendly conversation. Also, the barista Rachel is very very nice! read more

We are addicted to this place! We have stopped at many and it seems this one is always the quickest for us and gets us in and out with exactly what we order every time! I wish they were all as quick and efficient as this one! read more

This Starbucks is the worse, the drive thru is always backed out onto olive drive, it's impossible to exit their parking lot to get to the freeway (on Knudsen & Olive.) The drinks are never right, yesterday was my last visit. read more

This drive thru is the slowest in town, always a long wait and a long line. And next time I get a green tea latte, please leave out the fly. Found a dried up fly in my drink!!!! read more

Walked out. Stood there waiting for someone to take my order. 3 had their backs toward me the entire time. 1 paced back and forth then proceeded to take the order of the guy behind me. Never coming here again. It was supposed to be a nice quick stop but it was a total waste of time. read more