Hey I just wanna say Natalie from the s academy Starbucks is an absolute sweetheart. I had a doordasher pick up my order and after 30 mins of him just sitting in the parking lot so I called the store and I got Natalie. She told me my order is made my dasher just never grabbed it she even tried to flag him down just for him to pull off. I called back and told her another dasher was coming. She was really nice and I really appreciate her. Tuesdays are my work-Friday and I love Starbucks so she deserves a raise excellent service and I didn't even meet her in person. read more

Starbucks - Vanilla Bean Crme Frappuccino Blended Beverage - Coffee & Tea Near Me - Colorado Springs, Colorado

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Early morning crew has it down. After 8am though good luck. They just can't make the drinks right. My açaí lemonade refresher didn't have any lemonade. Sad waste of 6 dollars. read more

Staff is always very kind and gets your drink correct no matter how complicated! Service is always very quick as well. They keep their store very clean and well run. read more

As far as Starbucks locations go this one is a-ok! I've been here a few times while in the area and they seem to be consistently good. Haven't ever messed up an order, and are pretty fast if you do order ahead via the app. I'm sure I'll be back! read more

Starbucks - Iced venti oatmilk shaken espresso - Coffee & Tea Near Me - Colorado Springs, Colorado

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Had a really wonderful experience at Starbucks this morning with Michael, he was very friendly and kind. But most importantly, the drinks were made correctly. My daughter and I went through the drive-through, so I can't speak of the ambience inside the store. Will I be back of course, at Starbucks and I have to go almost every day. read more

Starbucks - Coffee & Tea Near Me - Colorado Springs, Colorado

Everything was great. We have no complaints here. That white hot chocolate was bussing! My daughter really enjoyed the cake pop. The customer service is very amazing. I they were wearing mask and gloves. We want thru the drive thru right before closing. read more

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I love how easy it is when I stop in on my way to work here. I always order online but everyone is always smiling when I come in and says good morning. Which is such a lovely way to start the day off. My drinks are always right and always made way before the time it gives online, which to me is great because I anticipate that and know exactly when to send the order in when I'm on my way. I love the consistency here. Thanks for always starting my morning off right. You guys are all so wonderful!!! read more

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My favorite Starbucks location! Always super friendly baristas, and fast service, even when there's a huge line! I mobile ordered a cold brew with caramel, hazelnut and white mocha sauce and they made the prettiest drink ever! read more

Starbucks - Coffee & Tea Near Me - Colorado Springs, Colorado

This is one of the top Starbucks I've been to all the way from the individual taking my order to the other employee at the window. Wait time was short despite a long line of cars. They made my experience really fun with quirky banter and we're both so polite. It really made my day brighter! Plus our pup cup had this adorable treat tucked on top which I've never had a Starbucks do (and I've been to a lot). read more

Starbucks - a cup of coffee with whipped cream and a dog bone - Coffee & Tea Near Me - Colorado Springs, Colorado

It's a Starbucks. Ker-chunk from the cookie cutter mold. Easy enough, the barista was nice and the drink order was correct. Cool outside seating area if you don't mind a little exhaust from the drive-through. read more

Starbucks - Starbucks in Colorado Springs - Coffee & Tea Near Me - Colorado Springs, Colorado

Rori or dori or whatever their name is the person with a ugly haircut was terrible, I ask for a Venti and received a grande, and he said I ordered a grande even though I said it CLEARLY said venti same with the person I was ordering ask for the same and the same situation happened very disappointed. read more

Hello. I came by today at 4:03 after work. I ordered a grande mocha caramel Frappuccino and #1 it was in a venti cup and #2 it was sooooo good. I didn't catch the name of the person that made my drink but whoever you are you did an excellent job, I had a rough day at work and I came by Starbucks for a little treat and you made my day much better. Thank you so much for everything! read more

The barista intentionally misgendered me. Very disrespectful and hurtful won't go back to this location.

I am a Starbucks loyalist and have been to Starbucks all across the country and this one Starbucks is the best store I've been to; the Partners are so so so nice and welcoming and the drinks are "CONSISTENTLY AWESOME" all the time, which I am sorry to say isn't what you experience at a lot of Starbucks stores. The Manager of this location and their DM deserve praise. Excellent job! read more

Starbucks - Great Starbucks Store!! - Coffee & Tea Near Me - Colorado Springs, Colorado

Of all of them this is 'my Starbucks.' Fast, friendly service and knowledgable staff, the pre-requisite singer/songwriter soundtrack and predictably top notch coffee. What I like best about this location is the terrific ambiance. A diverse group of small business deals over Macs, study groups, duos or lone coffee drinkers reading or chatting. This Starbucks is an oasis of laid back, bookish vibe on South Academy and I appreciate it every time I go in for a latte. read more

I am so upset with my experience. I only gave two stars because of the nice girl at the window. I went this morning through the drive thru and was happy to see I was the only one in line...not for long of course. I get up to the window and have a nice chat while my coffee is made. I get my Caramel Macchiato and in my cup holder it goes. I always let is chill for a little bit because it is always too hot for me when I first get it. I opened the coffee miles away from the store to find 1/4 of my cup missing! I paid almost $5 for 3/4 of what I ordered. I was so livid. The Barista jipped me out of what paid for and of course by the time I noticed I was already home. I made sure to take pictures and save my receipt. I will be going back tomorrow to talk to a manager. Very unhappy customer! P.S. I will be posting the picture as well! read more

Starbucks - Jipped out of 1/4 cup of Caramel Macchiato - Coffee & Tea Near Me - Colorado Springs, Colorado

"Closed" their lobby due to "short staffing" turning away a pregnant women and toddler. Even though there were people clearly enjoying their coffee inside with drive through orders still going. If your so short staffed you can't handle business, close entirely. Not to mention the sassy and incredibly rude attitude workers were giving upset customers because the staff can't do their job. Horrible customer service, horrible Starbucks. read more

Quick, friendly & efficient. As an avid Starbucks drinker, I was very satisfied at this location! I had a meeting for work at the COS Airport and quickly googled the closest Starbucks and this one on South Academy was it. I walked in, the store was clean, the staff were cleaning, emptying trash cans, etc which sometimes you don't see when employees have down time. I ordered a tall cold brew with cream and the cashier was very friendly. My drink was ready as soon as I walked to the end of the counter and it was correct and tasted just how I like it! This Starbucks is in the parking lot of an old shopping center, it is by far the best looking business around this area. I was happy I found this Starbucks! Keep up the good work. read more

Every time I come to THIS location and order an iced drink with light ice they still fill it to the brim with ice. Called and asked if they don't do light ice like other Starbucks and the lady said they fill half the scoop instead of the full scoop when people order light ice. I can't justify paying $6 and some change for a "venti" and actually getting a talls worth of drink. Very disappointed in this location. read more

Starbucks - Whole cup filled with ice - Coffee & Tea Near Me - Colorado Springs, Colorado

I go through the drive thru here at least 3 times per week. I order my stuff online and then pick it up. They know me and are always very friendly. If I order several non-drink items about 5% of the time they get something wrong so just remember to check the bag i.e. ordered regular almonds and received creme brûlée almonds. If I have a problem and I have driven away I contact Starbucks through the app and it's fixed (have only had to do maybe 3 times within 5 years). Drinks and food always taste great. read more

They stop caring my sugar free Carmel Don't offer military discounts The staff is nice and professional Clean place read more

I've been going to Starbucks for years and I've never stuck to a single location..Until I found this location. The Staff is absolutely amazing, I honestly can't say enough things about them! Lauren, Kelly and the rest of the staff are absolute Angels! They are what Customer service should be everywhere. They connect with you on a professional and personal level and know exactly how I like my coffee and nail it every day! I Highly recommend this Starbucks location over all the ones in the Colorado Springs/Fountain area! read more

Best Starbucks in COS! Service is quick, baristas are friendly. My mobile order is always ready when I get there.

This Starbucks makes great iced espresso. We really adore the great customer service and positive attitudes at this shop.

Pretty normal Starbucks location, but since they have a drive thru the customers inside can be neglected for a bit. Ordered a peach green tea lemonade which came out lovely, but my mom ordered an iced youthberry tea and for some reason they gave her a youthberry granita aka lemonade slush. It looked super pretty but it was definitely not what she wanted (too much sugar). They redid the drink but it took awhile and we weren't sure what to do with the other drink so we kind of just left it there :( Bathroom is in the back and is a single but it was nice and clean. read more

This Starbucks makes me feels like I'm entering my hometown cafe where everyone knows your name! it's truly the most friendly, personable Starbucks in town. That's what sets them apart and that's why I love them! Orders are correct, coffee is fresh, oatmeal is yummy (yes, that's what I like). Their seating area isn't the largest, but it's comfortable. It's also your typical Starbucks where at one table they're cramming for an exam and at another table they're making million dollar deals! All Starbucks are not created equal and this Starbucks stands high above the rest. Enter a place where you can get away and know people are all the same, a place that has become my "Cheers"...no Shelly Long, but hey I never said they were perfect. read more

Literally was in like for 25 minutes today in the drive through. There were two cars ahead of me and they ordered one drink per car. Never coming back read more

A good morning is a great way to start my day. The coffee also helps. My order has always been correct and every person I talk to that works there is always so upbeat and kind even when it's super early in the morning! read more

Very impressive crew. It was an evening rush, with complaining idiots, and the staff was on game. The nitwit in front of me was saying that there was money on her Starbucks card and rather than argue the cashier decided to grat her order. Dum dum then made the manager leave her extremely busy spot at the drive thru to argue about the card. The manager walked over smiling and made it all better. There were swamped baristas moving at short order cook speed and efficiency, and still everyone seemed like a happy team. Corporate should be proud of this team. read more

Starbucks - Bangin Starbucks! - Coffee & Tea Near Me - Colorado Springs, Colorado

It's Starbucks, deliverer of delicious cups of magic potion. The staff at this specific location is super friendly and made my kids feel very welcome too! read more

I love the coffee from Starbucks. The people that work they were really nice. It was very clean store and really great smell too. read more

Starbucks - Coffee & Tea Near Me - Colorado Springs, Colorado

I ordered my usual and never had a probably with my usual spot. So I order my soy caramel macchiato and didn't take a drank of it till I got to work. And I was stirring it up and seen little chunks and I was like um what is this? And never seen my coffee like this and I thought maybe it was whip cream and I was like no why would it be ? But I am so sad never had a bad experience with Starbucks. read more

Starbucks - Coffee & Tea Near Me - Colorado Springs, Colorado

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This is definitely the most convenient Starbucks on my way to work but I'm seriously thinking I need to change my route. Super frustrated that more times than not, I am unhappy about either the long wait or mostly the quality of the drink. Staff is overall friendly friendly-ish but I have gone back twice to get my drink remade because it was burnt. Could of taken it back more often than that but these two times it was inedible. Both times I was treated like I was crazy for asking for a remake. I always have to ask for no foam, not because I have an aversion to foam, but I prefer not pay for a venti and get the quantity of a tall. This past time I knew by the feel of the cup it was not full but I had no time to wait. When I finished the drink, the bottom 1/2 inch of the cup had all the mocha settled in it. Come on people, stir. read more

Starbucks - Coffee & Tea Near Me - Colorado Springs, Colorado

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Decided to swing by to try the new Mango Hibiscus refresher today, very pleased with the service & the drink! read more

Starbucks - Coffee & Tea Near Me - Colorado Springs, Colorado

Second night in a row and it's just as bad as the first one. Last night I came in and there was a young man and young woman working. The young woman cared more about her friends sitting out of the drive through window than a paying customer waiting in front of her. She never even bothered to tell me she'd be with me in a second or even speak to me all. Once her friends drove around she took off her apron and walked out. At this point I'm already annoyed. Finally the young man comes over and asks me what I want and of course they're out of what I wanted. Fine, I get it. It happens. I order something else and when he's making it I start to notice all the BUGS flying around. The young woman who was hanging out talking to her friends out the window left it open when she disappeared and there were mosquitos and fly's everywhere. Second night. I ordered a drink through the drive through. Two cars in front of me. Still in the line 14 minuets in with a car a still in front. *UPDATE* Got to the window and they gave another person my drink. Awesome. *UPDATE #2* the guy working apologized and tried to make the wrong, right. I appreciated that very much. That's what it's about. I see Sue is the manager. I hope you see this. read more

slowest wait. 18 minutes for an ICED COFFEE. Not coming back to this one. Really sad that it's turned to a homeless hangout Husband drank black coffee with grounds in it. Gross read more

Once again, another national chain that usually doesn't live up to a standard. I ordered the same drink every time I go to a Starbucks hoping for the drink I love but half the time it is not made the same and does not taste the same read more

I perfer the chi...fast service too! If you have to use the drive thru, expect it to go quickly! I also love how they add cookies and other items out on the drive thru window. .creative for add on sales, gets me every time! read more

Starbucks - Awesome location, fast service. - Coffee & Tea Near Me - Colorado Springs, Colorado

The selection is huge, everything tastes fantastic but is utterly expensive. Look for coupon deals and happy hour specials. You will pay more than you would at Dunkin donuts but it is excellent quality. read more

I absolutely love my caramel frap in the morning..The workers always know exactly how to make my coffee.I love the whip cream with my frap..its so tasty and i love Starbucks.. read more