Nice, big, and open!! I love it - especially the huge wood slab communal table that takes up a big portion of the middle of the cafe. The cafe is spread out so if you do choose to sit at a table by yourself, you can really be by yourself and not crammed up against someone else. The outside and inside of this place is pleasing to look at and feels soothing and relaxing. The boys working here are all preppy OC cute and well mannered. Drinks came up quickly even though when we first walked in the line was long. And I really liked that even though it was just after lunch, they still had a decent selection of pastries!!! Especially since that's what we came in there for! Overall: ommmmmm (that's my serenity coming through - lol) read more

Change my review only because according to Chelsea you're not allowed to order or make a change to any of your orders once you get to the drive thru window which is pretty stupid to me. 2 stars for the coffee read more

Great Starbucks. All the bad reviews are probably from the people In a rush waiting in the drive thru. Inside is always pretty empty and you get your orders much quicker if you just parked and walked in. read more

First time this place was great. Best drink I've gotten from Starbucks. But it was a quarter empty. Gave it a few more shots and drinks were ok. Not great. Now I go and they give me the completely wrong drink. Too many mistakes here. Time to find a different one. read more

Starbucks - Quarter of the way empty before I started drinking it - Coffee & Tea Near Me - Costa Mesa, California

Each time we have stopped at this Starbucks, whether it is the drive-through or parking and walking inside, the servers have been friendly and get our orders accurately and promptly so we could definitely recommend this Starbucks, but just be aware that the drive-through line can get lengthy and so parking over one aisle and then walking up to the store is often a lot quicker. read more

Order a dbl Tall Peppermint Mocha and they gave me a regular Tall peppermint mocha but they they charged me for a dbl. :(

I been coming to this Starbucks for about 2 years now every morning on my way to work the employees already know my order they are always smiling and greeting you either by drive thru or if you walk in Zachary is the reason why I come to this Starbucks because he is always friendly and can make my order prompt without having to wait. read more

I love Starbucks but this location forgot my order. I bought a blueberry muffin, waited for 15 minutes and then I spoke up and apparently they never got an order in for a blueberry muffin. Good thing I kept my receipt. read more

So glad they open early.... Bring a jacket... it is always cold in there. But coffee is good and service is great. Thanks for being awake and cheerful at 4:30!! read more

This place is great. They a very fast and very friendly. I love walking in every time and receive a fantastic greeting. It makes a difference at 7 am. Chris was super helpful when I was asking about a certain coffee bean I wanted to purchase, but was out of stock. Chelsea usually helps me, and as slow and unaware as I can be some mornings, she is very nice in helping my brain get started and the order on point. Great work, and Happy New Year you wonderful coffee people. read more

Starbucks - Start 2015 right! - Coffee & Tea Near Me - Costa Mesa, California

My new favorite location in the area. I walk in, though, because the drive thru line is almost always ridiculously long. Service inside is always polite and friendly, and my drinks are made correctly and are served at the right temperature. I don't really ask for too much more than that. I'm not a "hang out in the coffee shop" kind of guy, I get my drink and split, so I don't have too much to say about ambiance, etc., but it is nice that I don't have to dodge hobos on my way in and out (it is Costa Mesa, after all). EDIT/UPDATE: 9/5/2016: Back in March they annoyingly prepared my London Fog order incorrectly on two occasions, by making it with English Breakfast tea instead of Earl Grey, as it is supposed to be made. Yes, it's a big deal. Since then, however, orders have been handled properly and service has been exceptional. read more

Really nice staff here! I come here regularly on my breaks from work and the other day I was at the drive-through, ordered my drink and then realized I left my wallet at work. Austin was really nice and let me have the drink rather than letting it go to waste. Really appreciated that, will be back :) read more

I come to this Starbucks multiple times a week usually and it's the best one! Not only do they have the best service out of any Starbucks I've been to, they make the drinks the best as well! Anytime there's an issue they make sure it's fixed right away and are always so empathetic about people's time and money. I can always count on them! I recommend this location for sure! read more

I hate this Starbucks they always mess up my order! It's not hard! All I wanted was brown sugar and butter and nuts with my oatmeal I get freaking agave syrup! What if I'm deadly allergic to that disgusting stuff?!? I said brown sugar and nuts not the fruit and nut medley! I know I can make this at home but I pay money for you to do it right! Literally this drive thru rushes you and doesn't listen to what you want! I'm not driving all the way back just so you can mess it up again!!! Ugh! read more

Drive thru attendant was so nice and patient! I didn't know what goodies I wanted just yet and he helped me pick my vice for the day lol

When you have a open and close time then you open at that time and close at that time! No exceptions! When you say you close at 8:30 you close at 8:30! Not 30 minutes before that so you can leave on time!! You chose to work at Starbucks and you picked to make the commitment to stay 30 minutes after the store closes! It makes me so pissed! That I went all the way to this Starbucks at 8:15 just for them to have the doors LOCKED!! that's unexceptable! There manager need to have a talk with the workers working that night!! This occurred on February 20th 2019... Ridiculous!!! read more

Great location great customer service this is the one Starbucks I always go to no matter what theines are never long and the cashiers and baristas are always friendly read more

Runs out of syrup for two of your most popular drinks...are you joking me? I've had problems here before but normally at 5-6 a.m. so I let it slide but at 11:30 on a Tuesday this kind of stuff is ridiculous. Please also have a meeting with your staff about not reheating already over-toasted bagels and pastries when I've asked nicely to have another one because your staff way over cooked it. This should never be an issue for the customer to have to get a subpar product twice. Now on to the fact my espresso that's made by your "corporate trained" baristas has been burned three separate occasions and when I made a mention of it the one time that I actually had enough time to turn around I was met with an unfortunate amount of sass for something that isn't my fault and shouldn't be happening. I know you're Starbucks and this probably won't go anywhere but just in case management takes the time to pay attention to constructive criticism to better their business, you really should train your staff to do their job correctly so that it doesn't negatively impact your customers. read more

Best Starbucks ever! I drive past at least 3 other locations just to come here because it's THAT much better. Fast, friendly service and the drinks are amazing and CONSISTENT(a word some other locations need to learn-cough Von Karman by Walmart.) I feel like I am picky with drinks, when in reality, all I want is some consistency. So many other locations you get a different drink every day. Not here. My venti iced skinny cinnamon dolce is always ice cold, the perfect strength and amazing. The first time I came here I remember thinking it was the best Starbucks I had ever had. I try to thank them often, but wanted to post a review because the team deserves it. Can't wait to get one tomorrow morning read more

7:30 on a Thursday and they have no almond milk and no green tea. Now I have to sit in this long ass drive through line when they had zero of my order. read more

Today I came to this Starbucks location for the first time, I had the best experience. Both of my drinks were perfection. At other locations they often don't taste so great. But this location did it perfectly. My egg whites were delicious ! The young man that took my order was very hospitable. Wonderful experience overall. read more

Well...came back to this location after several months of boycotting due to a rude barista. Today, my coffee was put under a name other than mine. So basically after waiting for several minutes...I asked if they had a Latte for me, and nope, but this must be yours...even though it was under a name nowhere close to mine. No apologies, no offer to make another one since this had now been sitting for 3-4+ minutes. Dine with this location, even though it's the closest. Too bad. read more

Ordered a mocha coffee from the drive through. They gave me the wrong coffee. Brought the drink inside, showed the guy. He said they'd make me another one. The replacement coffee they gave me was hot milk, a squirt of peppermint and no coffee whatsoever. Not sure whether I should laugh, or feel sorry that they are so inept. read more

Customer service is not up to par especially when it's busy. Not in terms of actual service, but one employee consistently has terrible tone when going through the drive thru. At least I would like to feel like you're not rushing me to take my order. I understand it gets busy but I could at least feel like you want to take my order. read more

I work accross the street so it's convenient to go too after work but this morning I got three coffees and one being a mocha frapachino, tasted it when I got home and it seems that they used something that was expired because it was sour in taste. I know it's a busy location but when I called just to inform them I got no answer at all. But non the less great spot and staff read more

Love the location but this Starbucks never serves full drinks!!! It is always half full! Super depressing! Please charge me for a tall if you are going to fill my Grande half way! read more

Starbucks - This Starbucks is super convenient, but the beverages are always filled half way. I am never one to complain, but come on! - Coffee & Tea Near Me - Costa Mesa, California

Friendly staff but the drive line is always so long that it blocks a good portion of the parking spaces. I was studying at this location and a homeless man wouldn't stop talking to me about his experience in prison and how the government is working against him. On a different occasion, I ordered a Royal English Breakfast Tea Latte (Comes with Hot Water & Steamed Milk) and it was lukewarm which is strange because the water is usually searing hot. Oddly enough, I still like this location and will probably be back. read more

Right across from where I live. Such a confidence. I run across the street get my coffee that's waiting for me when I get there. I love my home Starbucks! read more

This Starbucks is awesome - during the pandemic the drive thru lines can get a little long, but they gave me a drink on the house for the long wait! So appreciate how awesome they are, working hard in these crazy times and still keeping customers happy :) read more

I usually come to this store and most of the time the barista that take my order have a long face, like if they're tired or sad . And every time since the new drink shaken berry sangria herbal tea, they never have the berries,oranges. So what's the point of promote a new drink Without the ingredients?? read more

SNAFU ~ Situation Normal All Fuk'd Up ~ total shit show at this location today! Dirty counter, I stocked food & beverages, to employees ignoring customers to rude baristas, dirty front, back & side counters, I stocked napkins, and at least 10 customers in the store, 1/2 of which seem irritated. Not a good espresso / coffee experience today. Ordered a double espresso macchiato & received something but why was milk added, it was supposed to be a relaxing experience today however it didn't start that was ~ the silver lining was the table was open & I could work + the music was good "steer it up" nice reggae beats!! read more

Starbucks - SNAFU ~ Situation Normal All Fuk'd Up ~ total shit show at this location today! The silver lining was - Coffee & Tea Near Me - Costa Mesa, California

Zack the manager is a complete jerk. I asked for change so I could tip the woman helping me and he made a huge deal about it. Zack is completely rude and should not be supervising a shoe box! read more

it took nearly ten minutes for the employees to offer to take my coffee order. The staff members should acknowledge the guests, especially during the peak hours so that we know that we are not being ignored. Since nobody approached me fast enough I decided to leave and ended up having my latte at the coffee shop across the street. read more

This Starbucks is very cozy place and the staff are trying their best to serve costumers nicely. I guess they are keep improving. I am kinda regular customer so I intract with few of the staff. They are nice . I give 5 stars as I am happy with almost everything in this Starbucks. ;-) read more

They messed up on our order when we had asked for no whip cream and when I brought to their attention. The attitude that we got was not pleasant at all. No acknowledgement or apologies but gave the new drinks that tasted so bitter. Waste of money. read more

This is the worst Starbucks I've ever been to. They're actually rude. 90% of the time I don't even get a thank you. And if that was the worst of it I wouldn't care, but they can't even manage the basics of customer service. I go out of my way to avoid this store but it's a drive-thru and it's right by my house, on my way to pretty much everything. My faith in Starbucks as a whole keeps me coming back in hopes of having a better experience, and every time I drive away saying I will never go there again! I go to Starbucks to wake up and start my day off right, but whenever I visit this store it has the opposite effect, I feel worse, and I feel stupid for going back time after time to get the same crappy treatment. This store has Starbucks' policies backward and somebody from higher up needs to come in and clean house. I've only had two decent experiences there and I was so shocked and ecstatic that I went out of my way to leave a big tip and I probably over-praised the baristas both times. I just couldn't believe my luck. This store literally treats it's customers like pests they don't want coming back. It's like a bad joke. It's been open and it's been crappy for a while now, why hasn't the customer service issue been fixed? read more

The service is great, the drinks are warm and the line moves fast. I really like this location!!

I'm really surprised at all the negative reviews in relation to customer service. I've been coming here almost every day since it opened and I've never had a bad customer service experience. Sure, there's been a messed up order or oddly long wait a couple times (and they're so rare, I can't even recall them off the top of my head!), but the employees are always pleasant. The drive thru is unbelievably fast during the week--it's amazing how quick they get through an insane line. I've been a "regular" at a few nearby coffee places, and the employees absolutely make or break that experience. These guys are the best! read more

I have to go through the drive through since my little one falls asleep in the car. Get my order wrong or mixed up half the time. Also the drive through takes FOREVER! But it's the only drive thru in this area so I'm kinda stuck. Oh well. read more

To start off, I'm only giving giving this Starbucks one start because there's no option for 0 stars. I am completely frustrated because I had to drive to this location twice because my drink was absolutely disgusting. I ordered a caramel macchiato, a pretty simple drink... but i guess not for baristas who work there ...I ordered the drink & got back to work, tasted it, & it tasted like milky water... I went back to the location to tell them that my drink was nasty and asked how I would be compensated for the inconvenience. A girl by the name of Kelly told the cashier to "just give me my money back", she did not apologize or anything! She then made my drink again, and it tasted exactly like the drink that she made before... ABSOLUTELY DISGUSTING ! Thanks Starbucks for the amazing service after I've been up since 4 am !!!! read more