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    Starbucks

    3.1 (35 reviews)
    ModerateCoffee & Tea
    Closed 6:00 am - 11:00 pm

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    Jasmine V.

    My go to Starbucks when I'm here! It's convenient and it's in the casino. I've been here quite often and they are very consistent with their drinks. This time I got the white mocha Frappuccino with caramel drizzle. Staff are nice and service is quick! It has a nice seating area too.

    I am not sure if $18.72 is worthy.
    Lucila U.

    I had a less-than-stellar experience. The two young baristas behind the counter seemed more interested in chatting with each other than preparing drinks. After waiting much longer than usual for a simple order, one of them even made a comment suggesting that a "commonsense one dollar tip" would've helped speed things up. I understand tips are appreciated, but good service should come first. Hopefully just an off day, but not the kind of customer service I expect from Starbucks.. What they didn't know is that I fully intended to tip generously. But the attitude and lack of professionalism completely changed my mind. It's a sad reminder that basic courtesy and humanity seem to be slipping, especially in roles where customer service should be a priority.

    Purchased a hot venti Pumpkin Spice Latte at 910pm 11/02. Service was quick and friendly. The latte was delicious. Kudos the two ladies working this late shift.

    Sbux customer service chat, agrees, water and ice should not be a charge.
    Lee B.

    If Starbucks is trying to improve customer service and bring back customers, this location is going in the complete wrong direction. Ordered food and drinks, asked for a water, I was informed it would be a $1 charge for ice and water. I mentioned, with food purchase the request should be granted unless busy, I was the only person. She dug in and said we're in a hotel and do not follow Sbux rules, clearly. I take my coffee, no milk or cream out, I politely say I thought you reversed this and had this out, again, she said we're slow and decided not to do that. I was annoyed at this point, completed a chat with Sbux CS, and was informed with a food purchase, water and ice should never be a charge. I was credited 5 dollars, I feel the entire order should be credited

    a man and a woman in a coffee shop
    Amy O.

    Convenient checking in to hotel and checking out. Purchased some beverages when we arrived. Requested a room on the 2nd floor and that is perfect for hopping into the elevator around the corner.

    Lori J.

    $ $11 for a grande caramel macchiato?? This is the same price I paid at Sunset Stations casino a few weeks ago. You are deliberately gouging your customers. This is one more reason for me, never to step foot in any Starbucks ever again, but especially at Station Casinos.

    Oatmilk Lattes
    Heidi H.

    I love Green Valley Casino's Starbucks!!! They are open later then the other Starbucks & so makes the perfect after dinner coffee & treat! The girls there are great, they always remember our ush orders!

    Grande iced chai tea
    Susan R.

    While waiting for our table to be called at Green Valley Ranch restaurant inside of the casino we decided the couches here were more than inviting so decided to sit and rest in comfort. We decided to go with a drink that will not take our appetites, so decided on chai tea latte. The customer service here was great and very laid back. I was exciting to sit and relax in the comfy inviting couches and enjoy my cell phone game and tea. It was highly relaxing too. The ambiance of this location is so chilled and quiet. Perfect for cell phone caught up and chai tea.

    Dark roast signature blend for Spartacus
    Dee S.

    No line! It was the 4th of July & after dashing around in the heat it was time for coffee. Before fireworks & food. Precisely, a blonde roast. Joshua made a custom pour over which was simply smashing. Also I went to sleep late. Next time decaf. Well let's just say Spartacus was here at Green Valley Ranch!

    Tom B.

    It's in the food court of the Green Valley casino and is a nice place to hang out if your tired of gambling. They have a small seating area of leather chairs which are really nice. There's more seating in the food court area and there is WiFi. It gets pretty busy and on Wed seniors get a free cup of coffee.

    GVR food court :)
    Colleen B.

    It's a Starbucks, it's a small one but if you're lucky the chairs won't be taken as they have 3 nice little couches and about 8 comfy chairs. Enjoy!

    Best cold brew in town! My barista dissolves my raw sugar prior to pouring in the coffee and coconut milk. I am so grateful for her.

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    4 months ago

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    6 months ago

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    20 days ago

    Getting my morning fix @ Starbucks Green Valley Ranch. Great service with no lines. :) 8162026

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    2 years ago

    I had the pleasure of being served by Christina this morning and her disposition was wonderful. Very fast service and so friendly.

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    11 years ago

    The coffee is always hot and the staff is super friendly...especially when handing out LOTS of freebies on #MyGeneration 50+ Sr. Wednesdays.

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    11 years ago

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    Ask the Community - Starbucks

    Review Highlights - Starbucks

    Located in the casino at Green Valley Ranch it's got all your standard Starbucks elements including comfy seating.

    Mentioned in 5 reviews

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    I used to go to coffee bean quite often and always loved to mix their sugar free chocolate and…read morevanilla powder together. I didn't see it on the menu and asked the woman working at the counter what SF flavors they had, she came off very short and said "we only have vanilla". So I took a few seconds to decide what to order since that was my only option she seemed very impatient. Then while I was trying to order an iced latte she cut me off and said "iced caramel latte" I told her no, I wanted sugar free, then she said "fat free milk okay?" I asked what other milk options she had, she rushed everything so quickly that I could barely understand her. She was talking way too fast o thought k was talking to an auctioneer, and just seemed way too impatient for my and fiancés liking. Our order came up and my fiance had ordered sf vanilla as well, we both tried his drink and it tasted overly sweet compared to mine. So he went back and asked if it was made correctly. The woman who took his order stated to argue with him that it was made correctly, while the guy who made the order admitted that he didn't think he made it right. Made it again, but still didn't seem right, but not as sweet. As a former Starbucks barista, it's disappointing to see the terrible customer service from this woman that I'm assuming was possibly a manager since we found out she was training 3 brand new employees. So I suppose she was miserable and grumpy because of that? Just unfortunate that they are all getting training from someone as miserable as she. You never argue with a customer, if a drink didn't taste right, you simply remake it! Even at the end of our transaction she came off snarky she said something I didn't understand and smiled, but I could tell it wasn't meant to be kind and wasn't genuine. My fiance had even asked her earlier how her day was and she rolled her eyes. Just very sad that I've worked in customer service my entire life, and regardless of how busy an establishment is, I still take the time to speak to every customer who has questions, slow down so they understand me, and treat them with kindness and compassion. Not be impatient and frustrated, even if you're having a rough day, you don't have to take it out on everyone else. Needless to say we will not be going back, I'm disappointed that the sf flavors are lacking but, if we are in area, it wouldn't be the end of the world. If I wanted to be treated with such rudeness and pay for it, I'd go to Dick's Last Resort.

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