Pls never change this excellent business model. I love this location with its ample indoor and outdoor seating as well as restrooms. Matt was extremely professional and helpful when I bought my iced coffee. I asked him about the refills and he was so knowledgeable! Music is fire as well. 5 strong stars. read more

Starbucks in Montvale is a decent spot for a coffee run, but there are a few challenges that keep it from being ideal. The store is often quite messy, likely due to the heavy crowd, especially when school lets out and younger kids flock in. It can get overwhelmingly busy and noisy, making it hard to find a quiet corner to relax or work. Parking is another headache, as the shopping center layout makes it tricky to find a spot during peak hours. My complaint was the girl behind the couch yet was a bit rude to me when I ordered a medium latte with an extra espresso shot, as she responded with "it's grande not medium here". I'm aware grande is their "medium" size however grande means large so didn't really appreciate that attitude as it was totally unnecessary. The staff is generally friendly, though, and the drinks are made well, so it's not all bad. However their pricing has become very overpriced. read more

The one thing I like about this location is the bigger space. It's also in a good complex if you want to go to restaurants or buy groceries. There are a few arm chairs and tables. But I haven't been impressed with the service so I'd rather go someplace else to get my coffee fix. There's outdoor seating in the warm weather. read more

Typical Starbucks but oh so busy! Everyone was hustling. They worked well together as a team. read more

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The danishes are great. Service is okay and the atmosphere is chill. I will be back. read more

Starbucks - Inside - Coffee & Tea Near Me - Montvale, New Jersey

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Stopped here on the way to Newark Airport. Had an hour wait because flight was delayed so we stopped in here to wait. 5 people behind the counter and customers came in waves. Slow at most time busy at others. We walked into a messy seating area and not one employee came out to wipe down tables sweep the floor or throw away left over empty cups. Yes I agree some customers are disgusting and leave their trash every where. But not to keep your establishment clean for those of us who don't want to get sick is a bit much. I get it during slow times I get employees like to chat but I was always taught in the restaurant business keep your hands moving and keep wiping things down while you talk! Glad I don't live in the area or so I don't have to be back! read more

I had a very uncomfortable experience watching the manager, I think his name was Chris, dress down and obvious high school girl, mentioning her concussion, making her use up her sick days, and her unwillingness to work till 10 o'clock at night on a Saturday. I don't know what this manager expects of a girl who is served me with a cheerful smile in the past, but this is not how I would run a Starbucks. read more

I love this location. Great interior and they're always on point with my mobile orders. They always have ready by the time I get there.

I'm giving this two stars because they always get the drinks right but the establishment itself is filthy.. from the counter to the tables outside it's a shame because it's a newer area you would think because it's a quiet location they would be much cleaner read more

Someone left their black iPhone on the table inside here. . I turned it in to the male Barista behind the counter. Time is 1:15 pm, 5/17/2022! read more

my wife did a preorder before we left first watch. it was a nice location inside looks like the new updated bar layout. Drink was good according to her also. read more

This is by far my favorite location in the Bergen/Rockland areas. They are always busy as they are so close to Wegmans and local corporations. I must say they staff this joint with some winners. But on Friday afternoon, November 15th, about 2:30 pm, I witnessed the "Tom Cruise of Cocktail" baristas...his name is Robbie. The way he handled the mobile orders with the waiting customers was amazing. Give that man a raise. The vibe is great where great music is always playing and the decor choices very on point! Be patient, always tip and clean up after yourselves - RESPECT - thanks. read more

Starbucks - View of the space - Coffee & Tea Near Me - Montvale, New Jersey

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I've been to this Starbucks a few times since they opened. The staff is friendly, the place is roomy, everything appears clean and they haven't yet screwed up any of my orders. I've dropped the Ramsey location as a friendly face and well made drink outweighs convenience. They can get busy during peak hours but I've never had to wait more than 5 min for an 8am latte. read more

Very nice location!! Very big open space. High ceiling. Friendly staff. Decent amount of sitting space but I think there's enough space for a few more chairs/small tables. The posted menu on the wall behind the counter is a little small, I've seen much much bigger in smaller locations. Today I came in the afternoon and it wasn't too busy, I heard it opened a few days ago. Ordered a hot chocolate and cake pop. Everything tasted great. read more

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A bit confusing when trying to purchase drinks in reusable cups. But as in most locations, the staff was friendly, courteous and trying to help. Our drinks are pretty consistent regardless of which Starbucks we are in. I appreciate the consistency since green tea Frappuccino is my treat when traveling. read more

Dirty. Forgot I wanted cold soy - three times, and did not know or was willing to be corrected that it's supposed to be free. Only steamed milk and soys get charged for the value adding service of heating it up. read more

The worst possible Starbucks I've ever been too. Slowest, most unorganized, worst customer service...I just placed a mobile order for 2 coffees and a croissant, there's an empty pouch with my name on it waiting for me, no coffees ready. So I'm standing there waiting for my coffee and the barista brings it over and I said oh I got a croissant to. With a nasty attitude she tells me oh we are out of them go to the front and ask for a refund or exchange it. The line was out the door so they can keep the money for my croissant and enjoy this negative review. Go open a Starbucks in the Midwest if you want to take 4 hours to make an iced coffee and be rude. read more

Why would your location allow employees to park in front of the store? This takes up space for paying customers. Bad business .

Had an amazing experience, no waiting on long lines , friendly customer service as always from Starbucks and had a beyond great time here read more

Starbucks - I forgot the name but this is my new favorite drink ! - Coffee & Tea Near Me - Montvale, New Jersey

The fake manager slimes see my order up and called me racist ‍I was talking politely and even apologized for her messing up my order not impressed read more

Best coffee I've had in a while :) I get the vanilla cold brew & it was the best I've ever had. And great service! The girl working helped me get my online order with ease. Will be returning!l read more

I had a wonderful experience at this location. The staff was very friendly and made my order of 5 drinks out in less than 10 minutes! At the time there was no menu to be seen but after asking for recommendations, they were openly willing to help. This place is spacious and convenient for meetings, studying, or even enjoying a friendly conversation with friends. If you're looking for a Starbucks to just relax and lounge and enjoy coffee, this is the place to go to. read more

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If you want employees with the best attitudes come here, I'm a daily customer and I am always greeted miraculously

8:45am. Friday the 21st of May. Closed. This location consistently horrible service. Guess they had it coming.

This staff at this Starbucks is unprofessional. My little sister ordered a lemonade-based drink (as a special birthday treat), and when she received it, there was no lemonade in it whatsoever. When she asked the barista if there was lemonade in the drink, she was told that they didn't carry lemonade in this location, and so they made the drink without it rather than just telling her beforehand. The manager stepped in and recommended a new drink, which he gladly made for her. However, if they had been upfront at the beginning, she could've gone to a different nearby location for the drink she actually wanted. TLDR: Very limited stock, unprofessional staff will let you order and pay for drinks that they can't make. read more

I was in line forever and then finally received only half my order. When I asked the barista where my two other iced coffees where I was met with an attitude. She said mobile orders where ahead of me which made no sense because I had already received my egg white bites and a grande pike. They then proceeded to mess up my moms order and forgot the coconut milk and handed her a bitter tasting iced coffee. I was then told they had no more cold brew after waiting over 20 minutes and I would have to wait longer for them to change the keg. I declined because my eggs were already cold and was in a rush to get to work. What poor customer service I will never return to this location. I am so thirsty now and had to travel to park ridge to finally get my coffee. I should be compensated for my travel cost and gas it took to get to another starbucks. read more

This Starbucks always remembers my name (not sure if that's a good thing lol) but I'm totally here often and love the staff. Love the coffee of course and the managers here are super sweet to their staff, always nice to see that! read more

Love this location! Super convenient for when you're on the go, or just going food shopping at wegmans. Staff is always friendly and they always remember my order and name when I go in. Very clean and never a long wait. read more

Dirtiest Starbucks I've ever been in. Counter is disgusting. Floors are horribly dirty with paper, straws etc. Bathrooms, well I've seen cleaner at truck stops. Starbucks is my "go to" at all times while traveling but never again at this one. read more

It could've been an easy in and out but the young lady at the register looked and acted like she was having a bad day. Please leave problems at home! She didn't communicate my drink order to the young man making drinks and he had to make my drink twice. Besides that, my drink was okay and I might be back if I'm desperate enough for Starbucks on my next trip. read more

I've had countless issues with this location, but they're always quick to rectify them. A little boggled as to how one could mess up a drink when it's pre ordered via the app, and the exact way it should be prepared is printed out for the barista. Nonetheless, I'm a slave to the Starbucks name, and need my caffeine fix, so I continue to come! read more

Inside appeared dirty and unorganized. I asked the barista if they had in stock the princess cup? "Ahh what that he replied", REALLY It's your own product! read more

As I come to this location most nights, Sarah is always very loud and obnoxious and makes the experience very unpleasant. Not to mention, she's gotten my drink order wrong numerous times. Someone needs to properly train her or remove her from the work place. If it wasn't for Nick I would not return!! read more

I am not typically a coffee drinker, but I got a gift card from one of my students for Christmas. I know that Starbucks has specialty drinks, so I figured I could get one of those. When I walked in, I saw no menu to figure out what I could get. I asked one of the baristas if they had a menu and they said that it didn't come yet. No one offered to list what they had or help me figure out what to get. I had to look up the menu online. When I went back up to order, I said that they should probably have a paper menu printed out so that people could know what they have. Someone that looked like a manager rudely replied, you can go on the website and print a menu out yourself. All I ended up getting was a small hot chocolate and it was $3. Expensive for a hot chocolate that was just ok. read more

This Starbucks has very nice people! There are not just 2 workers there are more so the line moves fast. They get things done quick too! Highly recommend going too! Don't go to the one in target in Monroe ny that one is awful! read more

As I have gotten DoorDash before, there somehow was a problem with this shops system as they claimed that they didn't have the order to my amazing Dasher. While on the phone with a male named Nick(or what he said his name was) and after speaking for a minute I could already tell that he had an attitude. He then hung up on me and when I called again and spoke to the same individual, he proceeded to hang up on me again. Such an unprofessional Starbucks and the worst one to order from. DO NOT ORDER FROM THIS STARBUCKS read more

I come to this Starbucks all the time and it is always a great experience. There is one barista who always makes the experience even better. If it wasn't for Nick I would probably go to another location but Nick is so funny and always makes my visit so enjoyable! read more

Dirty!! I walked into to this location at 7am, so they had not been open very long and the bathrooms were horrifying. Looked as if they had not been cleaned in days. I would understand if it had been later in the day and the staff was busy but it was way to early for that to be so unkept. I am disgusted that an establishment that serves food and drink is that DIRTY!!!! read more