I visited Starbucks in North Highlands, CA [4981 Watt Ave] on Thursday, 05/07/26, around 1:30 PM. My visit was primarily focused on finding a place to do work remotely. The inside of the establishment was clean and inviting. The internet provided a fast, swift connection to be productive the entire time. There were charging outlets available under the seats to plug phones and laptops; super fantastic (not all Starbucks locations offer this). The music playing was truly relaxing and not too distracting. The cool air conditioning was a huge bonus, because it was a brutally hot day outdoors. I decided to get a cup of complimentary water with ice. It was essential to stay hydrated, especially on a hot day. What stood out, most importantly, was the Starbucks employees. All of the staff members seemed so warmhearted with every single guest, including me. Great Starbucks location! I will be returning when I find myself again in this area. read more

Starbucks - Starbucks (North Highlands, CA | Watt Ave): Exterior - Coffee & Tea Near Me - North Highlands, California

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Been studying here the past few months and it's always clean and spacious! Make sure to charge your electronics because there are no outlets. Staff is friendly & allows me to study here without any judgement. The drinks are the usual Starbucks drinks and food. read more

Starbucks - Super spacious! - Coffee & Tea Near Me - North Highlands, California

Love this Starbucks but today I ordered my regular bacon Gouda and the sandwich legit came with only an egg. 6$ for egg and bread. Happy Monday. read more

Starbucks - Coffee & Tea Near Me - North Highlands, California

Horrible drinks and horrible customer service! I asked for caramel crunch I didn't get it and there's no way this is a triple shot look how light it is. And the person that was in drive-through was very sassy and rude. read more

Starbucks - My drink order - Coffee & Tea Near Me - North Highlands, California

I came here and mobile ordered a tall iced coffee with extra ice, almond milk and sugar cookie cold foam. I picked up my drink and my drink had barely any ice, I don't even think it had cold foam on it and it was just up to Starbucks standard. I wish I could have gone back to have it remade but didn't. It was a waste of my reward. read more

This my first time coming here and I love the customer service. It's welcoming and friendly.

Did a great job on my Strawberry Cream Frappachino -which is always a crapshoot on DoorDash. Am glad I figured out how to change which location you want your order to come from on DD.This 4981 on Watt will be my new go to. read more

Super fast and always great service. Love the coffee and kebabs from the next shop nearby read more

Starbucks - Coffee & Tea Near Me - North Highlands, California

This is my go to Starbucks. It's sad that most of the original kids are gone. They had my orders down to a simple hello it's Thumper and they made my drinks exquisitely. The new batch are trying hard and are really good kids. I'm bummed the mini library is gone it made sitting inside fun. But what can you do they can't really throw out the homeless or tweekers who disrespect the establishment. They are all not bad just a couple and they don't bother the customers. People sometimes can be rude and hard on the crew but I've never seen them be anything but professional and respectful. read more

I would have to say that this is one of the best Starbucks locations I have ever visited. I start work early in the morning so I always need some coffee, and this particular location is the closest one to my place. The morning team here is tremendous. They are always happy to help you with whatever you need even though they are always busy. The customer service deserves more than 5 stars for sure. The parking lot is huge so even if you are hauling a trailer behind you. You can always park there and get some coffee, But I wouldn't suggest going there with a trailer past 8 am because the parking lot will be pretty much full. The interior is well maintained and clean. They have recently done their remodeling inside so it looks pretty legit. Restrooms are clean and also well maintained. This place is nice if you want to come here and do your college homework or just work on your computer. I would highly recommend visiting this place. read more

The employees aren't that bad, I've been to their drive through and they're usually kind. When you're inside it isn't that bad, but oh.my.god. THE DRINKS. I ordered a Mango Dragonfruit with Lemonade today, tell me why it was 60% ice?! I just finished it- because it's not like I'm returning a drink. But most of what I was drinking was ice. I just dumped out a bunch of ice and the drink was barely filled. Such a scam, like any other Starbucks, it's overpriced. But this one is specifically bad, I've been to two other Starbucks in my area and none of them put so much ice in them. I want a drink, not ice. If I wanted ice, I'd get it from my freezer. read more

I have been to this SB's many times and I always order the same drink. Vente iced black and white aka tuxedo mocha no whip no ice and filled. Filled means to add milk so the cup is filled most locations don't charge extra for this but this store always charges 30 cents extra even though I delete the included whipped cream. This morning I ordered my drink but without the "fill". So a vente ice mocha no whip. The cashier said $5.45 , I said what? She said it is on promotion this week and it is $5.45. I'm confused a vente ice mocha is $4.95 I didn't add anything yet they want to charge me .50 cents extra! I asked the cashier why it would cost more and she just gave me a blank stare and said that's the price that comes up when She pushed the button. I told her I was tired of being over charged at this location cancelled my drink and left. The staff has always been polite here and wait time is short but maybe that's because everyone else got tired of being overcharged before I did. read more

Eric was awesome. So patient with me! Amazing! This is will be my everyday Starbucks!

My first time trying this location. On the road and needed some coffee. I placed a drive thru order, person had slight issues entering in 2 simple drinks through register/computer. My friend and I have allergies and can not have milk. I found the first drink not at all what I ordered and had to go in for it to be corrected. Once at my destination I found that the second drink, even though stated on sticker for a milk alternative, definitely had regular milk. The redo of 1st drink didn't taste good and seemed rushed. The 2nd drink caused a reaction and the person to become sick. Also was NOT a busy morning. read more

I ordered a Black Iced Tea Lemonade and it was horrible.. It tasted like burnt coffee.. I spoke with Autumn the "Associate Manager" who told me sometimes the Barista mixes up coffee and tea because they are both dark colored liquids.. Really.. The job is to make drinks and you failed miserably..I requested a gift card to use immediately at the Starbucks at Madison and I-80 as they are the best Baristas and have great customer service.. Autumn tried to only offer another replacement drink and I said "No Thanks". To make matters worse, I could hear the counter person and someone else laughing at me when I returned the "drink of doom"...The counter person literally threw the $4.00 gift card at me..Sorry to say my drink was more than $4.00...I won't return to this location. read more

Starbucks - Bad Teavana Shaken Iced Black Tea Lemonade which is really coffee.. Not tea.. - Coffee & Tea Near Me - North Highlands, California

Everytime we have came here we got bad vibes. Ill tell the story from the beginning. Made an online order. They forgot the straw and most important fault in the matter for me is they ruined my part of the order giving me a bacon wrap instead of a veggie wrap under the name of Brook. Everything else in the bag had a sticker with the proper name. I got to my place to eat to find this out. I called after eating my meal which I never eat pork but I was really hungry and did not plan to go back there again. I called to see if they would be understanding but there was no understanding. The manager rudely was speaking over me and making me repeat myself when all I said is I think that a reimbursement for MY part of the order was ruined. She said she could offer me a complementary entree and could not replace the veggie bites which I put inside of my wrap. Maybe she was saying this because I ate it idk but I fee like shit from eating the pork as I am typing this now. I finally just was like ma'am I think it be justified just for you to reimburse me for my part of the order. At this part of the conversation I was furious because she was denying me of my obligational right as a customer that cashed out. She proceeded to tell me "oh your cussing at me". I just said fuck it with any of there shitty services she was offering and said I will go to Yelp. Click Coming back to this I also wanted to mention that she did not even have the entree I had ordered in stock preferred so put in a replacement order and think that suffices? Also what about the gas and time it would take to get back? Yeah she also wanted to mention how she tried to communicate with me on the way out the door. Ummmm you had already asked if my pick up was for Kat and then she repeated herself with the same question when I was proceeding out the door when I gave her a direct answer. Yeah I do not be having times for these people that want to go in circles... also if you wanted to relay that message of not in stock and we need to make adjustment you dnt just assume that "Brooks" pork wrap would suffice. Somebody please issue us a refund or I will happily go pick up the same order (veggie wrap and kale bites) at a different location. Fucked up vibes here peeps. I know I may sound a little repetitive but she is the manager so if I do not get someone above her attention I could tell this will never be resolved so left no specifics out. read more

The people that work this store are underrated af. Hard working people with "good mornings" every day. I stop by here almost everyday on my way to work. They get busy sometimes but the drinks come out pretty quick. read more

One of the best Starbucks! I've been here in Sacramento for a month of training and this group of batistas are so friendly and attentive. They really brighten my mornings :) Thanks so much to Heather, Steve, Mika, Cass, Haley, Autumn and Ashley. -Bay read more

Went in for bday drink. Apparently I didn't have my birthday on app, so that was an issue. I added it and showed ID showing my DOB. Mary the manager rudely says "well it takes 24 hours to show ur birthday on app". Instead of just being kind and considerate and comp my drink she again RUDELY says "well I'll give you 50%off" oh wow, gee thanks. I was in shock at lack of customer service, esp on my birthday. She could have EASILY jus compd it. Worst experience ever read more

Five employees but only one making drinks..the others are having fun in the back. This is ridiculous. Never stopping at this location again.

Mike, who took my order, was very engaging and efficient. I also really appreciated him confirming that the Starbucks recipe does have water in the Chai latte. Therefore I am correct in requesting no water if I don't want it. I have had a few of them tell me they don't put water in it, even though when I taste it, the latte is watery. read more

They take to long to give me my two frappe but then another girl came in order way more things then I did and they decided to give her drinks first when I had ordered first really crazy would not recommend coming here read more

Service here used to be extremely friendly and super outgoing! Now anytime I come to get coffee the staff makes it pretty well known they don't like their job with their actions and the way they speak to customers. read more

Phillip is a drink genius! He makes the best creations, but he's there only in the mornings (sadly I'm not an early bird anymore). The rest of the staff are friendly and more than capable of making tasty drinks, so feel free to stop by anytime. read more

Starbucks - Holiday drinks are back! Love the gingerbread lattes... my favorite! - Coffee & Tea Near Me - North Highlands, California

I've started coming to this Starbucks location more because it's conveniently located almost at the halfway point on my drive to work. Fun Fact: It's also the only Starbucks location on that side of Watt Avenue. There are three other Starbucks locations on Watt, but they are all on the other side of the street. Also, only one other has a drive thru. I have used the drive thru at this location about 2-3 times now and it moves at a good speed when they are busy in the mornings so I never have to wait too terribly long. There is also a large parking lot (they are located in a small shopping center next to Panda Express, Pizza Hut and some Wing place) to park in if you want to go inside. I have ordered a Grande Iced Peach Green Tea (no lemonade), a Grande Iced Mango Black Tea (no lemonade), a Grande Skinny Caramel Frappuccino (for a coworker) and a Grande Two Pump Iced Mocha (no whip) and everything has come out correctly with no mistakes. All the baristas working the drive thru have been friendly as well so no complaints there either. I will definitely keep coming back to this location because it's convenient and they always get my drinks made correctly. read more

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Waw! I was so surprised when I began ordering on drive-thru and realized that I can see the person whose taking my order on the screen. He was really polite as well. There was a line n Friday, but it was fast. I was surprised again when I came inside, because, they just remodeled it inside. It looks so much bigger and brighter now. You definitely can feel that this company cares for the comfort of their customers. read more

This place sucks, I asked for the same coffee every time, and every time it is made completely different. Today they decided to try to be fancy and add caramel to my white chocolate. The drink doesn't even come with caramel and I didn't ask for it so I'm not sure why they would take it upon themselves to add it. And on top of that the lady was really rude. Not going to this location no more read more

Every time I order through the mobile app the wait time is at least 12 minutes. Thinking the .03 miles won't take that long , I waited 20 minutes inside. Tried the drive through ..... cars turning around because line to Roseville Rd ...... 17 minutes for 6 cars ahead of me to get a cold $6.35 drink and when I complained about wait time I was told ..... "I hope the rest of your day goes better". read more

Good service! The line at the drive through was terrible so I went inside. The service was quick and the cashier was funny. I got a good joke with my coffee. A great way to start the day. Thanks funny guy! read more

This Starbucks could do better. The girl at the POS or register made it clear she was unhappy to exist and she messed up our order in more than one way. We ordered five drinks. A venti green tea creme frap with no whip A venti emperors cloud A venti serious strawberry with almond milk A venti ultra caramel A venti pike They forgot to give us our emperors cloud and when we went back for it did not give us a stopper so when we were driving the 200°F drink spilled and burned the holder. They also did not make the serious strawberry with almond milk. The person who ordered it is allergic to milk and passes out if they consume it. So as you can imagine that is a serious problem. There is a policy at starbucks that requires the baristas to read back the order to prevent this. I am extremely disappointed. Do better, your simple mistake or not caring about a small thing like almond milk rather than whole can cause allergic reactions. It isnt always just someone being particular. Pop the bubble you're in guys. The world exists outside of you. I know i have to remind myself that sometimes too ): read more

Be aware! If you place an order through the mobile app they might force you to join the drive thru line to get your order! After placing my order this morning, I went to pick it up and they refused to open the doors or give me my order. They said I had to go through the drive thru (which had a huge line) to get my order! They should turn off the mobile ordering if they can't manage it! I will never go back to this store again! read more

This is not a Starbucks. The environment definitely needs help, and every mobile Order is made wrong. It just happens to be around the corner from my job . Extremely frustrating. read more

This use to be my favorite Starbucks. I would stop there every morning before work. Well I haven't been for a little while and my husband & I stop this morning to get a drinks. Our drinks were nasty, the caramel frappuccino had no caramel. The customer service was horrible. I was the only customer in there & got no acknowledgement from the 4-6 employees in there for the 5 minutes I was waiting for our drink that I did mobile order on. Finally when I walked out I said "Have a nice day" and got one of them to mumble it back. I use to love their customer service but there was a whole new group this time & were not friendly at all. read more

Love this starbucks!! They are really friendly!! And they are super fast. I recently started working closed to this location and I'm impressed. read more

This place is CLOSED for walk in orders. They are only open for drive thru. The place around this business is trashed and dirty.

Love this place! Great place to go when I need a little pick me up.so my kids is in love with there cake pops Would recommend to anyone read more

I freaking love Starbucks but this has been one of the worst locations out there. Their card reader is never working and the staff is incredibly rude. Two days in a row now I have gone into this establishment and the first time I ordered a hot beverage and got it cold. Not in a cold cup. Just cold. And when I confronted them about the drink they said I should have ordered it hot. They literally gave me the exact opposite of what I asked for. Then today I went in and asked for one size and got, again the exact opposite. I ask for hot and I get cold. I ask for the largest size and get the smallest. On top of that. I don't know what type of management training these people have but it is never okay to yell at your employees for any reason. Especially in front of customers. This Starbucks really needs to get their act together. read more

Keren was so thoughtful and kind to craft my yummy drink! Customer service was fantastic from ordering to paying to leaving. Made my day! read more

Starbucks - Keren was so thoughtful and kind to craft my yummy drink! Customer service was fantastic from ordering to paying to leaving. Made my day! - Coffee & Tea Near Me - North Highlands, California

I really try and avoid this location. It's straight embarrassing! You'll mess around and be late to work coming here. There's hardly anything in their pastry case, they make your drink wrong and try and argue that their management is "strict" on it's receipts.. Chile I just understand what's going on with this location. read more

This is a nice Starbucks. Nice staff, but here's the thing... I thought the point of a 'personal' cup was to help reduce waste. One less cup in the trash right? I guess not here. Brought my own cup but they still put a sticker on a regular cup, made my drink in my personal cup... threw away the unused cup with my drink sticker on it. What an unnecessary waste... read more