Came to grab a coffee on way out of town. WS not crowded and the staff was very nice and helpful. Service was fast and easy. There's lot of interior space to sit, have beverage and even do some work.. I saw a room in glass that they were having a one on one meeting.. pretty cool. read more

Starbucks - Coffee & Tea Near Me - Raleigh, North Carolina

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I want to give this place more stars, but I just can't! I've lived in the neighborhood for a long time so I love the new remodeled look, the drive-through is very efficient, BUT the customer service is not desirable. The staff always seems like they're in a bad mood. read more

Starbucks on Lake Boone Trail - Great Atmosphere, But Terrible Service This Starbucks, located right down from UNC Rex Hospital, has a great coffee shop vibe. The ambiance is cozy and exactly what you'd want from a Starbucks--perfect for studying, working, or just relaxing with a drink. However, the customer service really brings the experience down. The staff consistently have poor attitudes and act like they don't want to be there, which makes you not want to be there either. On one visit, I paid in cash and didn't receive my $5 change--the barista just handed me my drink and said "have a good day," with no explanation. While the location is convenient if you're near the hospital or in the area, I honestly suggest taking the extra drive to another location where the staff actually care about customer service. The drinks here can be hit or miss too, depending on who's working. Starbucks really needs to address the staffing and attitude issues at this spot read more

In town visiting and visited this location multiple times. Looks to be an old bank they took over, it a little weird getting in and out due to other establishments so close. The Employee's were friendly and kept the line moving pretty quick. My drink is sometimes a hit or miss but this location nailed it! No foam, extra shot isn't complicated but a lot of locations mess it up. Great Starbuck's if you're in the area. read more

The nicest staff and service! The drive through is always efficient and the staff are kind and helpful. This is my go-to coffee spot!

I have only had positive experiences at this Starbucks. Not sure of the bad reviews. it's your typical Starbucks. I have gotten the pumpkin spice latte a lot here. I always get a lot of pup cups as I bring my dogs with me. they're happy to get the pup cups. The staff is always so nice and professional. I have no issues with this star bucks. read more

If the drive thru is going to take 33 min, I believe they should remake your mobile order fresh for free!!! my entire drink was watered down

The check our guy was helpful with my order since I was trying their new dragon fruit refresher. It was cool and great tasting I used a base of water and it was plenty sweet and good. I'll definitely try this again ! read more

Starbucks - Dragon fruit refresher - Coffee & Tea Near Me - Raleigh, North Carolina

They are not in fact open until 9, even though they advertise they are, granted it was 8:45 PM when I rolled through the drive thru, but the guy said hello and welcome to Starbucks, what can I get for you, so I give him my order, 1 drink not super complicated, then he says, we're closed. Just start with that bro. read more

In and out in 2 minutes. This Star Bucks has its own parking lot. No line and a great selection of holiday gift cards from gift tags to build your own tree. One more gift checked off my list. Ho Ho Ho! read more

Starbucks - Gift cards - Coffee & Tea Near Me - Raleigh, North Carolina

Service was very slow and non communicative, they forgot my food that I ordered and just stood there without updating me on the status. The level of service at Starbucks has drastically decreased recently. read more

I came into the store at 7:05AM. Noted 5 employees with a 6th one arriving as I was standing there. I Didn't get acknowledged for at least 5 minutes of standing there then after one of the workers said "someone will be right with you" I continued to wait for another 5 minutes without ordering and had to leave before I was late for work. Will never be returning to this Starbucks again. read more

I am so pleased with this place!! I came in earlier today to get a matcha latte and the workers were such kind people and made sure I got exactly what I wanted and fast. Great customer service. This is my favorite Starbucks I've been to and will definitely be back!! 10/10 read more

I used to love this Starbucks... but now the drive thru is a 20 min wait on a good day... they need help!

every time i have been to this starbucks they made my drink wrong. it tastes like they don't even add the flavors and the drive through line took so long i didn't have time to ask them to remake it read more

Stopped in for the apple shaken espresso and the apple croissant and my baristas were friendly, courteous and the service wasn't lengthy!

I'm afraid to jinx it, but I think the drive-thru has gotten better? They shut down the business for a while to remodel and added a modernized drive-thru order screen which may have helped staff hear the orders. Customers can actually see the orders on screen as they're entered and correct them in real time. Not a fan of the new interior, but I think it's just how all new Starbucks are being remodeled as with the new Cameron Village locale. read more

Great location & speedy drive-thru! Staff is always friendly too! My go-to breakfast item are the Sous Vide egg bites! I've tried them all! My favorite are the egg white & red pepper bites. So yummy! The bacon &. Gruyere are good too. As much as I wanted to love the chorizo & tortilla bites, I'm not a fan. The consistency of soft tortillas threw off this potential fav, because they were too chewy. My favorite drink is the iced coconut milk mocha macchiato! So refreshing when it's warm outside. I've tried it hot in the winter, and it's not as tasty. So when it's cold out, I prefer the white chocolate mocha. Now that's an addicting beverage! read more

Ordered a drink and breakfast on the mobile app yesterday morning. Arrived at the restaurant to pick it up and theres a sign on the door saying "closed due to staffing issues" and they were opening at 12pm. So now I paid for food and a beverage and theres not even an employee in the building to fix the error. I'm assuming the management team has a system they disable to turn off mobile ordering as I've observed this option turned off periodically, at other nearby locations. I contacted corporate and they refunded my money, but the inconvenience is frustrating. read more

This is my favorite Starbucks in Raleigh. Almost every day I get a venti water with my coffee. Today one of the baristas noticed me sitting down without my water, and took it upon herself to bring me one! Usually, this level of care is hard to find in small coffee shops, but it's not hard to find here! Also, they have room (see picture) you can use for meetings. read more

Starbucks - Coffee & Tea Near Me - Raleigh, North Carolina

Extremely hard day leaving the hospital and this location turned my day around. Thank you for your kindness

long wait times, missing items from order or dont have items in stock!

I ordered like ten items waited and they only gave me two horrible service!! Do not recommend this spot Starbucks need to revoke this franchise never ever had a bad experience with Starbucks til now terrible!!! I'm never ordering here again and from the other ratings I'm not alone!! read more

Starbucks = Starbucks = Starbucks = Starbucks. What sets this location from the pack? The ALL-STAR IMPROV COMEDY CREW! That's right! On weekend mornings, if you go through the drive thru, you may get treated to the comedy stylings of some really great up and comers. Maybe they are saying "mew" over and over (like a cat, get it?!? it's craaaazy!) while taking your order. Or, they give you a crazy total--like "that'll be 24 dollars and 105 cents!" They are SOOOOOO wacky! And let me tell you, when you just rolled out of bed, have no sense of humor whatsoever, and just want your damn coffee, it REALLY MAKES YOUR DAY! read more

Check your food ....I ordered egg bites from here along with coffee ...it states "warmed" on the bag and I was served cold egg bites seemed like they were just taken out the fridge and put in the bag tried to call location to settle issue because I was otw to work but no one has answered.... Really disappointed read more

I'm pretty pleased with this Starbucks... A friend of mine lives nearby, so I've only been here twice (I live in Charlotte). The first time I went, it was a Sunday morning about 8/8:30 AM & there was a long line at the drive-through. Thankfully, my 7:45 AM trip there yesterday (also a Sunday) faired better, as I was the only one in the drive-through. Both times have been consistent in that the baristas are very friendly & I don't have to wait long once I am at the window. Beverages (mine were the gingerbread latte the first time & caramel flan the second time & my friend's was the white chocolate mocha) have been perfect in temperature & taste both times. I'll definitely see this Starbucks in future visits. read more

Not a bad Starbucks. Had an iced americano and a cake pop. Services was pretty quick. A lot of the previous comments mention the inappropriate/unwelcome humor of some of the baristas, but mine were pretty friendly and didn't give me any hassle with my order. Only thing I did not like was the lighting outside at night. The surrounding area is poorly lit, and there are no streetlights or anything in the front of the store. It doesn't seem like a bad area, but more lighting for this standalone store could make it a little more inviting. Otherwise, I'm happy with this Starbucks and would come back again. read more

This Starbucks had a recent makeover and it looks awesome! I asked when it was done and the barista kept talking to me about it even though they were very busy. My vanilla latte with coconut milk was excellent. I'll have to go to this Starbucks when I'm in the area. read more

Lauren waited on me, this twice I've had her; she's very sweet and took good care of me, stop by and give her some love today. The service is always good, very clean, & the food is awesome, especially the Million Dollar Bacon os a must. read more

Music is TOO LOUD and I had to request the staff to turn it down because we can't even talk to each other (and saw other people almost shouting just for them to be heard). So finally after 2 more requests, they turned it OFF (versus my request to just turn down the volume). This is a coffee shop NOT A JAZZ OR ROCK BAR. read more

Starbucks - Newest featured drink .... cinnamon shortbread frapp - Coffee & Tea Near Me - Raleigh, North Carolina

On my first visit to this location service was so incredibly slow. I waited forever inside without a greeting or any type of acknowledgement. Appeared to be very understaffed, the staff seem to be very busy but not with customers. I left. Today I decided to try again, every place can have a bad day.... well still extremely slow, very understaffed. Management should really take note of the comments! Of course I will not go back. read more

The service at this Starbucks continuously gets slower and worse. The male barista in the drive thru is not friendly and didn't even talk me after a two car in front of me twenty minute wait. All he said you owe $$$. And then had an entire conversation with another costumer while I watched the ice in my drink melt for another 2-3 minutes until I could get his attention to hand me my drink. Ugh... first world problems I know but for as much as the drinks cost it is annoying. The last three drinks that I got from here have sucked. Not up to the company standard. The interior of this location is cozy and set up nicely so I'm giving it two stars. read more

This is the SLOWEST Starbucks I have ever been too!! There's always a line and it always takes over like 10-20 minutes to get through it. I've gone to Starbucks for years.... I've even been to Starbucks in NYC and have never had to wait as long as I do at this location! read more

I have been to two different Starbucks and ordered the egg/bacon/Gouda sandwich. The last two times was at the Lake Boone location. And because we ordered in the drive thru, we could not go back and complain since we have things to do and places to be. The first I time I had it it was great. The last three times, it has been served cold. Come on Starbucks..really? I would not order breakfast from there ever again. But I guess that is my fault. Starbucks is known for their coffee..I need to stick with that. read more

Not my fave Starbuck's....I think it is just where it is situated. I think the staff is pretty on it as far as speediness but I have found that for some reason the coffee I get from here is never quite as hot as other Sbux, and it never tastes the same. For example, a non-fat white mocha at other locales taste like a non-fat white mocha. The ones I get from this locale taste like old coffee that is lukewarm. Now, if you go for a Frapaccino, you're all set! It's nice and cold and tastes like a Frapaccino that you would get at any other Sbux. Needs some consistency. read more

This Starbucks is hit or miss. I've been here about 20 times over the last year. It's in a very busy area by Rex so I get that they can get backed up at times. I usually try to order ahead in the mornings because the drive thru line can get pretty long. The last time I ordered and picked up, the app said it would take 3-7 minutes but it took 15 minutes. My time is no more important than anyone else's but it can be frustrating that it takes almost double what the app says. I'm not sure if it's the app or the store that decides the times but it's still kind of frustrating. I've had good experiences here as well so I don't want to only say something negative. The staff is friendly even during the busy times which is nice because I'm sure it can get overwhelming. read more

Stopped in w/a friend this morning ~10:30 am and service was fine. I do get a bit frustrated when I bring my own mug and don't get my discount for that...small thing but an irritant when I forget to ask (and I shouldn't have to....). read more

I normally have had zero problems with this Starbucks location, and it's easily still my favorite in Raleigh. However, I had an experience a couple of days ago. I ordered an iced vanilla bean coconut milk latte (it was close to 90 degrees out), and the girl at the window gave me a drink that was scalding hot, and shut the window before I could say anything. I don't normally put up a fuss about this, but it rubbed me a little wrong to shut the window on me. read more

Stopped in for a small regular cup a joe (none of those fancy coffee drinks for me). Employees were kind and friendly - always great to be greeted by kind smiling faces. All was going well until I noticed a fast moving cockroach dart under a table. Suddenly lost my appetite for the snack & joe I stopped in for. read more

Pretty decent location. Drive through. Roomy. Converted bank. A couch and a few comfy chairs, but a lot of rowdy kids late on a Saturday afternoon. But it's the coffee and wifi that are most important. Both are just fine. And the piped-in jazz drowns most of the kids out. read more