I had a disappointing experience with my order. I ordered a S'mores Frappuccino through the drive-thru, but the drink I received was completely different from what I requested. Unfortunately, the rest of my order was also incorrect, which made the visit frustrating. The employee who took or handed me my order was a young male worker I think it the worker was Jose it said in his name tag. I was expecting my order to be accurate, especially after clearly placing it, but almost everything was wrong. I hope they improve their order accuracy and customer service in the future. read more

I love this Starbucks. I don't do caffine anymore, but I wanted to get an egg bite and something hot with no caffeine. I appreciate how everyone there tried to provide me with options for no caffine and I ended up with the mint majesty tea with some lemon which was very good. The customer service here is always spectacular. It was clean not too loud and I was greeted as soon as I walked in. I love this place! Thank you guys for helping me out! read more

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Everytime I come here during a rush or when it's slightly busy, they mess up drinks every time. They only get the orders right if it's slow but other than that I would double check your order is right because they will mess it up read more

This Starbucks is in the vicinity of Mesa College, Kearny High School, Sharp Memorial Hospital, and Rady Children's Hospital... so naturally, it is quite busy here. The pick up counter had a ton of orders when I arrived with my buddy (see picture). Although the employees were busy, they took the time to welcome us when we walked in. We had a short wait in line, then placed our order. We got our drinks in a relatively short amount of time. Service is usually good here. This location also has a drive thru which can also get busy and affect getting into this little shopping center. I have seen this happen mostly in the morning. So if you're in a hurry, although it's a little farther, Starbucks down the road on Convoy might be a little faster. Our drinks were good and what we expected. The good thing about Starbucks is you know exactly what you're getting and what it should taste like. Mom and Pop shops might take some trial and error and the quality and taste might vary (sometimes better and sometimes worse). It's good that Starbucks expanded their menu and now serves food items and snacks. Smart idea and saves people from having to go to multiple places to grab coffee and breakfast or a snack. This is a Starbucks frequent when someone in our group wants Starbucks coffee. 4 / 5: Drinks 3.7 / 5: Food 4 / 5: Service 4 / 5: Cleanliness 3.9 / 5: Overall read more

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There's no day that I will miss a drink from Starbucks, I will stop whenever I see one. Sometimes I get them 3 times a day or just 1 a day. But my usual stop is here at this Starbucks location 'coz it has a Drive-Thru service, so it's very convenient since it's Tough to find a parking around when there are other stores next to it and the parking is very tight here. Sometimes I sit inside, but I try to avoid this place in the early morning during School hours because this Starbucks is near a High School, within walking distance for the students. OMG, it's packed, as in packed with Students at that time. There are no tables available every time I tried to go in the morning. I love every Starbucks drink, but these are my Usual orders: *SUMMER SKIES *PEACH ICE GREEN TEA *BROWN SUGAR OATMEAL SHAKEN ESPRESSO *ESPRESSO FRAPPUCCINO *VANILLA BEAN CREME FRAPPUCCINO *TURKEY PROVOLONE & PESTO on CIABATTA *MANGO DRAGON FRUIT *HOT CARAMEL MACCHIATO This Starbucks also has a good selection of Cups and Tumblers here. Also, Starbucks has an app for Rewards points, every time you buy a drink you get points, and then with the earned points you can redeem them for a drink, bakery items, or cups. In 6 Months I always earn 8,000 points and I use them for my drinks, tumblers, or bakery items. These Starbucks Reward points have an expiration date so check them before your Points expire. The Staff here is nice and the bathroom is always clean, the service here is mostly fast and the drinks are made well. One thing I do not like is the Parking, it's too Tight so mostly I just go to their Drive Thru. And also if they can add tables and chairs outside that would be nice read more

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Definitely the smaller size Starbucks location in a small shopping plaza as well, I would assume people stop here just to grab a to go drink, definitely not a lot of spaces to sit inside to hang out play games or even study, but I did see random people occupied 2 or more tables for themselves here. The parking spaces outside aren't any better, it's limited as it shares with other restaurants in the plaza as well, so if you decide to meet a friend here, probably not ideal. Still got a chance to try their new Summer Skies Drink with coconut milk and raspberry flavored pearls, tasted ok, refreshing maybe. read more

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This Starbucks has a drive-thru as well as seating inside. My coffee was great and service was fast! read more

Starbucks - Coffee & Tea Near Me - San Diego, California

very good and helpful staff was friendly coming back. love their coffee and pastries and they were very polite

This is my favorite Starbucks location. I always mobile order and pick up my drink. They always make my drinks correctly which doesn't always happen at other Starbucks. I will drive a few minutes out of my way just to come to this Starbucks because I know they'll make my order correctly. read more

Clean place. Reasonable number of tables. Drink was flavorful. I ordered the grande and it was only 2/3 filled with the drink. The other 1/3 was foam. Feel like I was taken advantage of , and because of that I probably will not be a returning customer. I think you're better off trying one of the local coffee spots in the area. read more

Food is typically what you would expect for a Starbucks. Nothing special. Service is average. Drive thru can be long in the morning; sometimes averaging about 10-15 minutes. No real seating available. More of a 'grab and go' vibe. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

There's was this lady she was rude need to improve customer service offer gift cards or something motivate them cause every time I visit this location it's always the same thing last visit I got a hair on my drink too it's way to much Improve improve improve read more

Friendly and quick service. it is always nice to walk in and they know you're name. Can't complain about the coffee either.

I was really impressed with Starbucks CEO Kevin Johnson for committing to paying all Starbucks employees for 30 days regardless if they went to work or not. Many locations have closed because of the current Covid19 situation, but this one remains open so i decided to support Starbucks and the workers today. I was also so impressed with the CEOs actions that i actually bought stock in the company too. Thats the kind of company you can get behind. This location has a drive thru which makes things easy, tell them your order, if you want cream and/or sugar, pay and pick up at the next window and you're on your way! Everyone was super friendly and the transaction went seamlessly, Thanks for staying open, we really appreciate it. I like Starbucks coffee because its stronger or more robust than most other places. I'm not sure if its just more grounds per water while brewing or their blend of coffee, i suspect maybe a bit of both. Anyhow i found their coffee to be rich, full bodied and strong without being bitter. read more

I used to go to this location every. Single. Day. Sometimes twice a day. That's just how often I get Starbucks. But I've been avoiding this location, and I haven't been wanting to do a review because almost every single person there is so kind to me and my kids. However after this morning it's just too much. I get the same drink every time, a pink drink with light ice and no strawberries. And the last few weeks every single time I go the drink is practically white. I want a pink drink, not a white drink. I started testing it out and every single other location I've been to makes a PINK pink drink, but this location makes a white drink with a side of pink. I feel horrible complaining about the color of my drink but it's not tasty drinking 90% coconut milk. I've started ordering my drink "a splash of coconut milk", at only this location, because again I don't have to do this at any other Starbucks. But still the drink looks the exact same way. I ordered ahead this morning, a drink for my brother and my pink drink. I get there and I have to wait another 8 minutes after my brother's latte is done for my drink to be ready. And then it's white. I asked the lady to please make it more pink because the drink was practically white and she told me that she did because she saw the "splash of coconut". With multiple young children I don't always have the time or energy to request it to be made the correct way. And I'm tired of having to ask for it be fixed every visit, and then getting the drink back looking the exact same way. I've added a picture of my drink this morning for reference, you can see how I asked for less coconut milk. And this is what it looked like AFTER sending it back and asking for even less. I know this may not seem like a big deal to many, but when I am spending HUNDREDS of dollars a month I'd like for the only drink I ever get to be made correctly. The people in the drive through have always been the kindest, and gone above and beyond for myself and my kids, same with the people at the counter. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

I like this Starbucks because it has a very large dining area for comfortable studying. Excellent service as well. Thank you!

I usually do not go to Starbucks on a regular basis, but mostly for a special occasion or day I treat myself. Of course my little pup Emee the Chi has learned that if mommy gets a treat, she gets a treat! This is the location I come to most and I have always been treated with the best customer service and kindness by the employees here, especially when Emee is with me. They're always accommodating and provide excellent service! read more

Starbucks - My pup Emee the Chi and her Puppaccino! - Coffee & Tea Near Me - San Diego, California

They would of gotten five starts if they customer service was better when u order in the drive thru sometimes it's hard to understand what they say so if someone repeats what u just said instead of being a smart ass and saying I just said that u could say ok simple as that nothing extra it's funny because in person inside when we order their nice and stuff but since they can't see your face in the drive thru they act different in the mic but when they had over the coffee to u they smile and stuff like they should be friendly all the time no matter where they are at I believe read more

This Starbucks location is closest to my house so it has been my go to location since moving to this area... until now. Each time I have ordered here, there has been something not right about almost every order I have made. Their drinks never seem up to actual Starbucks standards from when you order from any other location. Now today I got a pumpkin spice latte, drove home and haven't taken one single sip. They filled this cup up half empty. I have never experienced this before, there is not even whipped cream or foam inside to excuse this. Paid full price for this drink to get a half cup. read more

Starbucks - Only opened, not a drink taken. - Coffee & Tea Near Me - San Diego, California

Today I stopped by Starbucks to grab a surprise drink for a friend. I don't really get food at Starbucks but I was starving and thought I would try something new so I got the Tomato and Mozzarella Focaccia. 3 hours later and I am in so much pain and I can not leave the bathroom. I have not had anything else to eat and my friend said she feels totally fine, so clearly it was the food. Never again I am done with Starbucks, I basically paid them to give me food poisoning...Great. When I called to let them know a food item might have gone bad the girl who worked there was very dismissive Direct quote: "And, I don't know what you want me to do about it..." By the time she realized I was just calling to let them know so they could at least check the dates on the food so others don't get sick. I was so put off by her horrible attitude I just hung up. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Prepandemic, this was not my favorite Starbucks. Certain hours were overrun by the high school kids across the way and their parents going for a caffeine run before or after school. In 2020 hindsight, that probably established their baseline speed. Because I mobile order, I usually never have to wait at any Starbucks. However, on a recent free reusable cup day, they were expectedly busy, and I waited a few minutes, but I watched in amazement as they worked at cartoon Tasmanian devil speeds. In short, they are fast! read more

Came into store to order drink. Had to use restroom first. But they wouldn't let me until I paid for a drink. Which is stupid

Stopped here on our way to the Gaslamp area to get our java fix and to use the restroom. The girl behind the counter was beautiful and very sweet. I ordered white mocha latte and salted caramel latte. Both were delicious. This is a busy location and there were people sitting around inside and outside. If and when in the area, we'll definitely stop by again. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

I like the blonde espresso (2 shot), over ice, with a bit of 2 milk. Maybe complicated, not sure, but I love this setup. The service is great, people are friendly. They often know what I want when I walk in read more

The shop is nicer since it was remodeled. Close to Kearny high school and Mesa College. college.

Certain staff and management are completely rude and disrespectful. I called to explain a concern I had over the way I was spoken to from across the counter by two employees and the manager had no respect or sympathy. I use the pick up service to run in and grab breakfast for my daughter. I believe I was discriminated against and have not been back since and am honestly scared to. I've always disliked Starbucks coffee so I opt for their overpriced tea in a pinch. I don't know why people flock to this place. read more

Drive thru around the back of the building. It can get pretty crowded since it's near the high school and community college. I went on a Saturday afternoon and there was about 5 cars in the drive thru but honestly it just depends. You can park and go in but the parking in front is kinda small or you can park in the back of the building. The cashier was such a sweetheart! He was so friendly and great, asked me for a favor and it was to have a fabulous day. Definitely great service. I ordered a slightly complicated order because I wanted to try the secret menu butter beer frap but I wanted caffeine. So I ordered a venti espresso frap with 4 pumps of toffee and caramel syrup with caramel drizzle and marshmallow whip cream because why not. It was sweet but not in a bad way! I enjoyed it! read more

Not a whole lot to say, this is Starbucks. Everyone knows Starbucks partly because there are 5 on every street. A coworker gave me a gift card so here I am but I do encourage you all to check out a local small ownership coffee shop instead. read more

I was ordering 2 ice lemon loaf and the cashier said I can have only one, and I said I need two.. One for me and another one for my child and she just continue saying one per person. If anyway somebody will come and pay for the other lemon loaf what's the difference if they will get the money anyway. Not happy about it. read more

Customer service A++ Mikey was awesome AF, from the moment I placed my order to making sure my drink was made to perfection, which it was (kudos to the whole night crew)... All while I was that customer that got there right at closing time... I completely expected to be rushed out of there with a subpar/rushed... But Mikey & the crew came thru for me, her vibes made my day and that was the best Frappe I've ever had (w/ oat milk)... It's hard to find good customer service, but that was excellent... I'll be back to this location for sure !!! read more

My friends & I came here for a snack after dinner as this was the nearest Starbucks from our airbnb. This place does have a drive-thru, it's a little hidden when you enter from the street. The line was a little long but it went by quick. Service was quite fast & we all had good quality drinks. The barista was super friendly at the drive thru! read more

Love this location!!! It's not only the drinks that keep me coming back but it's the amazing staff!!!!! This place is close to work, fast, and friendly service. It's nice when people know who you are and know your drink . I have no complaints, except that it's close to Kearny High School, so it gets extremely crowded in the morning. It's also frustrating when parents drop off their kids in the parking lot which makes it difficult to pull into a space read more

This is a good study group Starbucks, with a drive thru I may add, because they offer a large long study table with power hook ups. I stopped in to get some work done and use their always reliable free WiFi service provided by Google, and to enjoy a Grande Cafe Miso and a toasted multi grain bagel with butter. The cafe misto rocked, probably because I had them make it with the dark roast, which was quite evident after the first sip. It was strong and robust, but easy to drink given the hot milk that was poured into it. The bagel came extra toasted as I requested and I was pleased that the pad of Irish Kerrygold Butter was at room temperature so it was easy to spread. I hate it when they give me a rock hard pad of butter. Anyways, the bagel tasted great and the butter tasted even better! I spent a couple of hours working there, and took the liberty to observe a lot of the service runs. For, the most part, the employees were very friendly and kept things moving along. They had some very busy spurts when the lines were to the door, but they kept it together. They lady who took my order was nice and my items game out in a reasonable amount of time. read more

Starbucks - Cafe Misto and Buttered Multi Grain Bagel - Coffee & Tea Near Me - San Diego, California

So I got a buy 1 get 1 free coupon at work and was so excited to use it! Picked up my friend and ordered our usuals that we mainly get at the Fashion Valley or Hillcrest stores. Complete disaster! My caramel brûlée latte tasted like hot milk... I went back and told them how gross my drink was and they just looked at me like I was speaking gibberish. He remade it and I was still unhappy. Now looking at reviews I guess it was my bad for coming to this location... will just stick to my usual location but what a waste of my time and my coupon. My friend got a completely different drink than what he ordered... I mean I get it we came in 15 min before closing but I always expect professionalism. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

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BEST CUSTOMER SERVICE EVER!!! Ava brightened my entire day and experience today at Starbucks with her bright energy, infectious, smile, and top-tier customer service! I am thoroughly impressed and definitely will be here again! read more

Coffe is solid mid, chairs get uncomfortable if you go there to study, service is usually good though.

After today, I will never go to this location. I work at the hospital and I'll drive down the road to convoy instead. I got to this Starbucks after placing a mobile order and they were closed. That's ok! What's not ok is that when I tried to get the barista's attention to ask her how to get my money back, she just pointed to the espresso machine like "hey I don't have your drink idiot". I just wanted to know how to get my money back lol. It wasn't hard to have a quick conversation. Luckily another worker there stepped in and told me that it must have been a mistake and go down to convoy to get my order. I go to this location often, honestly a really bad customer service experience that I could not understand. Maybe she had a bad day? Either way, her behavior was a little embarrassing and management should know. Never again!! This was the night of 6/9/2024 read more

Slow. Covered in kids who will block your car in. Waited ten minutes for drip coffee before giving up. Awful.

$4.75 and you get 3/4 of your drink maybe if I paid an even $5 I would've got a full cup. Thanks for the EXTRA FOAM barista who worked the drive through orders at 4:50pm! UPDATE: Tried the drinks and they tasted like left over hot coffee water. That barista really needs to be trained. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

My favorite starbeez. I come here often, the place is really nice and close to my new home. The service is always great, they always know what I want seeing how often I come into the place. My favorite thing to get is the blacked iced tea drink. The service here is great, and I'm sure I'll be back (probably tomorrow lol) read more