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    Starbucks

    2.5 (95 reviews)
    ModerateCoffee & Tea
    Closed 4:30 am - 9:00 pm
    Updated 2 months ago

    Order Starbucks Takeout or Delivery

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    STARBUCKS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for working
    Dogs allowed
    Outdoor seating

    Recommended Reviews - Starbucks

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    Reviews With Photos

    What the hell is a .25 cup fee?????
    Jamie S.

    Ordered: 1 Iced Cherry Chai, 1 Hot Caramel Macchiato, 1 Bacon Gouda Egg Sandwich, 1 Double Smoked Bacon Cheddar Sandwich. Received: 1 Cherry Chai NO ICE IN CUP, 1 barely warm caramel macchiato, 2 barely warm bacon Gouda egg sandwich, and no double bacon cheddar sandwich. Girl behind the register asked multiple times what size our drinks were supposed to be after we stated it several times, and we got the completely wrong sandwich. Not to mention what the actual hell is a .25 cup fee? Do better Starbucks.

    matcha

    Didn't even properly mix my matcha Not a great starbucks location :((((((((((((((((((((((((((

    $0.25 cup fee.
    Malaya M.

    The worker, Allison, was so rotten and rude for no reason. I came in my with family and she instantly spoke in such a passive aggressive tone. It felt as if she was shouting at us for not knowing whether we wanted a paper or glass cup despite having never been here. Her customer service ruined the experience and ambiance of the place. Not to mention she filled my family's drinks to the BRIM with ice. I took barely any sips and I was finished with my VENTI drink. Awful experience.

    25 cent cup fee ridiculous
    David E C.

    For starters the fact that they charge 25 cents a cup is ridiculous. Elizebeth who was working front POS looked like she hated her job didn't want to even be there. My wife wanted her sausage egg wrap cut in half to cook she said no. I also thought that you are not allowed to hand any flags in the store especially LGBTQ FLAG. Did not feel welcome at all being there. You would think for it being a cafe store they would be way more welcoming. Very unsatisfying visit.

    Barely filled up drink. Barista refused to fill it up.
    charlotte l.

    ok so i got a drink with no ice. and they filled it 3/4 of the way up.... i was confused so i asked about it. The barista who was a young girl and a new employee I believe rudely told me they "don't fill drinks with no ice up". Uh WTF?

    My white chocolate mocha, extra hot with vanilla, sweet cream
    Melissa C.

    Came at 5 am the coffee shop was so clean and quite and the staff was so nice and they made my morning awesome I can't wait to come back

    Un sippable iced expresso
    Su V.

    My drinks never come out correct here unfortunately and it's hard to ask baristas that look and talk like they're in misery! Plus charging for a cup fee for my iced drink that I normally sip, was put in a hot cup and with a paper dome cover and given a paper straw that started to disintegrate within a few sips of my "iced expresso".. don't bother asking them about it because they made me stupid for even asking and told me I should read the sign that's by the pickup area, lol.. maybe place it in the front so people know before they order their overcharged iced expresso, it will not be "sippable" .. atmosphere is so dry and inviting at 8 am.. and it's all the spots in Santa Cruz, why? You're a beach town and should en sunshine and happiness..

    ...
    Ashley L.

    2 tall iced black teas ordered with Stevia in both. Loaded cash on my card through my debit card. The worker was masked and kind. Safe, clean and practiced Starbucks. Really open! They make you put on your lids and straws. Received drinks a little bit later and enjoyed! Good service and drinks! Recommended!

    chai tea latte
    Melisa G.

    Bro wtf is this cold foam with a side of chai?? and for $7 omg how embarrassing never coming here again they always mess up my order somehow. i've gave them multiple chances this is by far the worst starbucks to go to. don't come here. and when I got there & picked up the drink I looked at the barista & they ignored me, they knew damn well.

    I ordered a venti shaken espresso but why did they only fill it up halfway

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    3 years ago

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    4 years ago

    I asked for a cup of water. Few minutes later, they left me a cup of ice on the counter. What???

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    3 years ago

    Won't even let you pour your own cream. Peet's coffee is better and allows you to put in your own condiments.

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    2 years ago

    Slow, slow, slow... 25 minute wait for a house coffee! If you're in a hurry I suggest going somewhere else.

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    2 years ago

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    3 years ago

    ok the drinks were served hot. There was only 1 person working, it wasn't a long wait. The inside was clean and the staff was friendly.

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    5 years ago

    Service is TERRIBLY slow. Would avoid this location if possible. Waited close to 20 minutes for 2 cold, easy to make drinks.

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    Page 1 of 3

    Ask the Community - Starbucks

    Review Highlights - Starbucks

    Tomas never fails to make my day with all of his greetings and Emily is always on point with my drinks.

    Mentioned in 2 reviews

    Read more highlights

    Shrine Coffee

    Shrine Coffee

    4.7
    (172 reviews)
    1.1 mi
    $$

    A fabulous coffee house attached to the Catholic Church on Westcliff. The coffee is excellent, the…read moreservice is friendly and doesn't take too long. The pastries are delicious (we loved the ginger raisin scones). It's set back from the road so it feels a little bit hidden but not so hidden that all the tables were occupied on a sunny Sunday morning. There's indoor and outdoor patio seating, next to beautiful gardens, with a gentle ocean breeze and a lovely atmosphere. Grab a coffee and enjoy the walk along the water!

    Such a cool, tucked-away coffee shop. This feels like one of those hidden gems you're happy to…read morestumble upon. The location is unique, set behind a church, which gives it a quieter, slightly off-the-beaten-path feel. It's a great stop if you're walking from nearby hotels or just exploring the area. The space itself is cozy with a relaxed, peaceful vibe. There's indoor seating, and on a nice day the patio is a great option. It's not a huge shop, but there's enough seating to sit and enjoy your drink. Drinks were really well done, my favorite was Our Frother. Everything tasted balanced and thoughtfully made. The atmosphere feels calm and welcoming, perfect for a slow morning coffee. Overall, a charming little spot with great coffee and a unique setting. Definitely worth a visit if you're in Santa Cruz.

    Photos
    Cappuccino, cortado, almond croissant, and scone
    Cappuccino, cortado, almond croissant, and scone
    Spinach Quiche, Maple Latte
    Spinach Quiche, Maple Latte
    Main entrance is behind the silver car, just to the right of the statue

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    Main entrance is behind the silver car, just to the right of the statue
    Firefly Coffee House

    Firefly Coffee House

    4.3
    (711 reviews)
    1.1 mi
    $$

    This was my first time ever at this particular coffee shop, and I was so happy I found it when I…read moredid!! I was looking for something heavier than a pastry and found out they had breakfast sandwiches and their own bagels! Score!! To my surprise, they also had specialty drinks so I had to get the Blondie latte with a plant-based milk. I asked the lady if it was sweet and she said it came with a tablespoon of brown sugar. But they could switch it and make it a teaspoon instead. Perfect! As I got my latte it was amazing!! The espresso used in the latte was actually a mild roast coffee so I really liked the flavor of it roast and it was Organic!! Win-win!! Since I'm trying to avoid dairy at the moment, I asked if I could get the lox bagel sandwich without cream cheese and replace it with avocado. The lady at the register asked another barista behind her and she said it was fine! Perfect!! You also get to pick out what type of bagel you want, so I wanted to try something different and got the sun-dried tomato and basil or something like that! The sweet flavors of the herbs in the bagel and then the juiciness of the tomato baked into the bread once simply wonderfully with my breakfast sandwich!! There's a cute little waiting area inside with at least 10 tables or seats along the breakfast bar counter and a couple of tables. There's also a very large outdoor seating area, but I was cold so I wanted to sit inside to warm up my body since I was going to go to yoga on the beach. I had only planned on eating half the bagel sandwich but honestly, it was so good when it came out. I sat there for a good 20 minutes until I ate the whole thing!! Lol so funny!! I was so stuffed I had to walk an extra mile before I could start my yoga on the beach! As I sat enjoying my breakfast sandwich, I got to overhear the two barista's talk about music!! One of the baristas allowed her device to search new genres of music while the other barista specifically looked up different genres of music she liked and then would tell her device to find music of that era. So interesting to hear their discussion!! I honestly loved everything about this quaint little coffee shop, and I will definitely be back again and again!!

    They use Black Oak Coffee beans; the espresso is really good. But it only comes in a to-go cup…read more 5/5: Espresso: Great rich deep spro 4/5:: Machiatto: Not as good. it's in a paper cup. 3/5: The kitchen sink sando doesn't work. The fillings squirt out from under the bagel, and it's not that great.

    Photos
    Firefly Coffee House
    Firefly Coffee House
    Monday morning treat

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    Monday morning treat
    Verve Coffee Roasters

    Verve Coffee Roasters

    4.1
    (243 reviews)
    0.4 mi
    $$

    I've lived in Santa Cruz for over 20 years, and this Verve location has always been one of my…read morefavorite coffee shops in town. The staff has consistently been friendly and welcoming. One of the things I actually love most about this location is that the baristas always seem like they're having fun and enjoying being there. This space has such a positive atmosphere and the workers always being giddy behind the bar make the space even better! They've also always been incredibly sweet to my daughter whenever we come in. I obviously can't speak to someone else's experience, but I really doubt anyone was laughing at you personally, it very easily could have just been an unrelated conversation happening behind the counter. I've only ever had positive experiences here and think the staff deserves some credit for creating such a joyful environment in a world where we are often told not to!

    if you're looking for a cute coffee shop to vibe in...this is not the place. the employees are…read moreunnecessarily rude which I've never gotten at the other Verve on front street. If you're going to a Verve, definitely go to that one. This one's less busy and safe to say I understand why now... also matcha lovers beware!!! A small matcha with nondairy milk comes out to be an upwards of ten dollars and has zero matcha taste to it. It genuinely tasted like they poured milk in a cup and then added a drop of green food coloring to it. I recommend cat and cloud one street over! They're all super friendly there so the ambiance is a lot nicer

    Photos
    Blueberry cold foam matcha! Oh my deeeliciousness!!
    Blueberry cold foam matcha! Oh my deeeliciousness!!
    Iced vanilla latte
    Iced vanilla latte
    Sparkling grapefruit matcha. Definitely my new fav here.

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    Sparkling grapefruit matcha. Definitely my new fav here.
    Companion Bakeshop

    Companion Bakeshop

    4.1
    (402 reviews)
    0.3 mi
    $$

    I came here with my mom on a Fri and Sat morning. Fri it was not too crowded and Sat it was very…read morebusy. The pastries were delicious and I love the vibe here, it's very comfortable and everything is made fresh in house. I got their fritatta which was yummy. I also purchased their lemon meringue pastry which was yummy. I did not try their coffee. My mom got a morning bun which she said was very good and she also tried their bread and butter.

    Yes originally began for sourdough bread but now a variety of styles (all with sourdough starters),…read morepastries, coffee, breakfast and lunch. The line can get long on weekends but unlike neighboring coffee shops, it seems to move quickly and food comes out faster. Order pastries and bread at the glass case and coffee and breakfast at the registers. Coffee comes out by exit door while food comes out from the kitchen in the middle. The coffee is well balanced. Not sure whose they use but syrups are made in house. Breakfast sandwich looks small but is quite hearty and filling. You can add avocado, bacon, and aioli. This is a go to. West side avocado toast: adds garlic aioli, avocado, and poached egg to the Aptos version. Defn better Pesto goat cheese baguette: three letter review -- OMG Kouign Amann: this one is square, rather than classic round, and a little denser but still layered and not overly sweet. GF brownie: quite good for gluten free but sweeter than I like. Bacon egg galette: the puff pastry is nicely flaky with onions and crispy bacon. Messy but good. The premade sandwiches are all tasty and much better than you get in a grocery store. Customer service is a little hit and miss, based on personalities. There's plenty of seating inside and out.

    Photos
    Companion Bakeshop
    Construction on addition
    Construction on addition
    Buckwheat blueberry scone

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    Buckwheat blueberry scone

    Starbucks - coffee - Updated June 2026

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