This was my first time ever at this particular coffee shop, and I was so happy I found it when I did!! I was looking for something heavier than a pastry and found out they had breakfast sandwiches and their own bagels! Score!! To my surprise, they also had specialty drinks so I had to get the Blondie latte with a plant-based milk. I asked the lady if it was sweet and she said it came with a tablespoon of brown sugar. But they could switch it and make it a teaspoon instead. Perfect! As I got my latte it was amazing!! The espresso used in the latte was actually a mild roast coffee so I really liked the flavor of it roast and it was Organic!! Win-win!! Since I'm trying to avoid dairy at the moment, I asked if I could get the lox bagel sandwich without cream cheese and replace it with avocado. The lady at the register asked another barista behind her and she said it was fine! Perfect!! You also get to pick out what type of bagel you want, so I wanted to try something different and got the sun-dried tomato and basil or something like that! The sweet flavors of the herbs in the bagel and then the juiciness of the tomato baked into the bread once simply wonderfully with my breakfast sandwich!! There's a cute little waiting area inside with at least 10 tables or seats along the breakfast bar counter and a couple of tables. There's also a very large outdoor seating area, but I was cold so I wanted to sit inside to warm up my body since I was going to go to yoga on the beach. I had only planned on eating half the bagel sandwich but honestly, it was so good when it came out. I sat there for a good 20 minutes until I ate the whole thing!! Lol so funny!! I was so stuffed I had to walk an extra mile before I could start my yoga on the beach! As I sat enjoying my breakfast sandwich, I got to overhear the two barista's talk about music!! One of the baristas allowed her device to search new genres of music while the other barista specifically looked up different genres of music she liked and then would tell her device to find music of that era. So interesting to hear their discussion!! I honestly loved everything about this quaint little coffee shop, and I will definitely be back again and again!! read more

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They use Black Oak Coffee beans; the espresso is really good. But it only comes in a to-go cup. 5/5: Espresso: Great rich deep spro 4/5:: Machiatto: Not as good. it's in a paper cup. 3/5: The kitchen sink sando doesn't work. The fillings squirt out from under the bagel, and it's not that great. read more

Firefly Coffee House - Kitchen sink bagel sando - Coffee & Tea Near Me - Santa Cruz, California

i'd recommend getting coffee elsewhere, got a vanilla iced latte w whole milk, my coffee tasted like vanilla water ? not even milk , got another shot ($5) and it still was not good. ordered an egg and cheese bagel she just put cheese on it lol , i get shit happens the thing that got me she was rude , didn't look me in the eye , wasn't wearing a bra? i'm all for free the nip but girl time and place there's a thousand ways to make a coffee shop great , maybe start w the service and torani syrups a girl who used to work there seems very nice , smiled at me asked how my day was but she quit in december... it's june. read more

Pricey but the sandwiches are explosively big. Popular bagels run out quick . No restrooms so bring santizer and go to restroom somewhere else prior to going here. All seating is outside and if it's sunny. You will get used to the sun. Drinks were all tasty read more

Nothing to write home about. Kitchen sink bagel sandwich on onion and cheddar bagel- bagel could have been toasted and they could have added salt and pepper.... Kinda not really a kitchen sink menu items if you think about all the things they have on the menu which is in their kitchen but not on the bagel. Mocha and Chai- eh, not bad but it won't bring me back. $34 experience I'd expect more than an Eh.... Exit is clearly labeled but no entry is clear. Service is fine- do not understand the need for a tip when you are responsible for ordering and picking up your order. read more

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Such a good find for a little neighborhood coffee spot. Service here is always amazing, but this time I wasn't able to stop in and was so happy to see they deliver to the area. Everything showed up warm and delicious. The bagels... seriously the best. Always. Soft, fresh, and somehow hit every time. Breakfast burritos are also a go-to. The chorizo is super flavorful and the vegan soyrizo option is also pretty good. My order came with "have a turtle-ific day" written on the cup, and when I took the sleeve off there was a cute little turtle drawing underneath. Totally unnecessary, totally appreciated. Made my whole day. This is one of those places I'll always come back to or order from anytime I'm nearby. read more

Firefly Coffee House - Peppermint mocha (pretend it's winter still, okay?) - Coffee & Tea Near Me - Santa Cruz, California

cute coffee shop. The coffee was good, but the bagels were phenomenal. We'll definitely come back again. read more

Firefly Coffee House - Coffee & Tea Near Me - Santa Cruz, California

Pretty solid bagel sandwiches. The bagels themselves had a good chew and flavor. Cream cheese melted from being toasted so made things pretty messy. Generous portion of egg and lox. we came on a rainy day and the line was still pretty long. the staff was working hard to get through the long line and push out orders quickly. not a lot of indoor seating for a rainy day... read more

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We got a breakfast burrito, it was soo delicious and very big it was enough for my bf and I. We also got two of their specialty drinks which were very delicious. I got the blondie latte 9/10 and my bf got the nutty professor 9/10. Both drinks were very flavorful. I would definitely comeback. The seating area is nice and clean and they have outdoor seating too! Staff was super nice! read more

Firefly Coffee House - Lattes - Coffee & Tea Near Me - Santa Cruz, California

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Stopped here for breakfast and coffee, bagel sandwiches are soooo big! Definitely worth the $ Workers were very sweet, order came out quick! Can't wait to go back! read more

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Very packed. They put too much cream cheese on the sandwiches and bagels. It is good tho but too much. The burritos look very good , I'd try that next time. read more

Firefly Coffee House - Sesame seed bagel with cream cheese - Coffee & Tea Near Me - Santa Cruz, California

Now that was a motha fucking bagel holy hell! Slept on some random mutual friends floor in Santa Cruz and they insisted we went to fire fly and I see why! Super chill sitting area nice workers and probably the best bagel sandwich type thing I've ever had. Can't remember the last time I took a picture of food since this. read more

Firefly Coffee House - Coffee & Tea Near Me - Santa Cruz, California

I can't really give a review of the establishment itself but, we were able to order breakfast and have it delivered directly to the lobby of our hotel which was very cool. We were too tired to get up and look for food so a place that offered delivery was great. I had the Kitchen Sink breakfast sandwich which had bacon, avocado, tomato, jalapeño, chives & cream cheese. It was good and very filling! I also had a cafe au lait which I don't see very often on menus. Also very good. Aside from bagels and sandwiches they have a few breakfast burritos and a bowl. Next time we're in SC I will definitely go to the shop and try something new! read more

Firefly Coffee House - Kitchen Sink - Coffee & Tea Near Me - Santa Cruz, California

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the coffee was good and breakfast bagels were so delicious. definitely worth stopping by. such cozy roadside cafe vibes. read more

Firefly Coffee House - Coffee & Tea Near Me - Santa Cruz, California

Super cute coffee spot, and the food was amazing! Plenty of vegetarian options and so many different types of bagels to choose from. No Bathroom read more

Firefly Coffee House - Coffee & Tea Near Me - Santa Cruz, California

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Good food and coffee. Not so good accommodations. Ordered the egg and cheese sandwich and lox sandwich on everything bagel. Really good. Bagels have a good chew and texture. Also got a latte and that was creamy and tastey. There was a decent line and it took a while to get to the front and put in our order. Seems like a lot of people don't figure out what they want until they get to the front of the line. Annoying. The wait for our food and coffee wasn't too long. There's a little bar area and 2 top table inside, otherwise you're sitting outside. Also no bathroom which is kind of annoying. read more

10000/10 would recommend and would go again. Ladies in the front were fast efficient very nice! Guys in the back were working and vibing! Loved the atmosphere! Their jalapeño cheddar bagel by itself is magnificent. Probably my favorite jalapeño cheddar bagel I've had. You know it's fresh and they add a lot of jalapeños on top!! Breakfast bagel amazing. A great amount of egg, big slices of green onions, just a slather of cream cheese. I do wanna say tho, the top of my sandwich was good needed salt but then I hit the bottom of my sandwich and it was salty. Overall, still good! The crème brûlée coffee, probably also another one of my favorites. Not too sweet. The extra shot of espresso was definitely what I needed. It balanced out the sweetness to the point you couldn't taste the extra shot. So loved!! read more

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Bagel was BOMB. I ordered a regular breakfast bagel with jalapeños with a garlic bagel and wifey got a veggie. The bagel was super soft! And the flavor was great! I loved how they added cream cheese as well. The wait was a little slow but well worth it. Also got a chai and that tasted really good. The place is smaller, more outside dining if you wanna hang out. But there's plenty of parking in the back and some in the front. read more

Firefly Coffee House - Breakfast bagel with jalepenos - Coffee & Tea Near Me - Santa Cruz, California

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Great place for breakfast. Lots of outdoor seating. When we got there there wasn't much of a rush but a few minutes later the place was vibrant with people. Service was chill and they helped us customize our order since they were out of chorizo that day. They def were a cool spot to catch the race from so i can see why they ran out. We'll have to go back again to try it and we're excited to! read more

Firefly Coffee House - bagel sandwich Choose Your Bagel - Coffee & Tea Near Me - Santa Cruz, California

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Good coffee, good food, but the wait is crazy. It was super packed when I got here and only like two cooks in the back. They skipped a bagel in my order and I had to wait again when i discovered it missing in my bag. I'd suggest the other firefly location, far less busy and better service. read more

Found this coffee house when heading out of town from a weekend trip to Santa Cruz. When we arrived there was a line snaking around the building so we knew this place was about to be good! Waited in line for 10 minutes and another 15 minutes to get our food and drinks, but it was worth the wait! I ordered the bagel breakfast sandwich and it was LOADED with so much egg, definitely gave me my moneys worth. The peach tea was also yummy and my spouse said the breakfast burrito he ordered was yummy. Cute shop, great food, friendly service, would be back if ever in town! My only advice would be to plan for a wait and if you're in a rush, probably not the spot for you. For reference we visited at 11AM on a Monday morning. read more

Firefly Coffee House - Bagel breakfast sandwich - Coffee & Tea Near Me - Santa Cruz, California

SO happy we came to try this spot. The bagels were 10/10 easily. So much flavor, it was the best bagel I've had. I ordered the "Situation hubby ordered "Veggie" and we will definitely be coming back for more! Only downside is the coffee was more milk than coffee itself. I'd recommend getting a coffee elsewhere. read more

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Consistently disappointed with my experience at Firefly. I have gone multiple times (perhaps I am a sucker for punishment), and I am let down each time without fail. Let's start with the service: poor. There often seems to be a vibe that you must fit in order to be given the full "customer service" experience here; if you do not fit that vibe, good luck to you. Beverages and food take an egregiously long time to come out (be prepared to wait 30+ minutes on the weekend), and the end result just really is not worth the wait. Bagels are often dry, and the tea-based beverages (with the exception of their chai) are nothing to write home about. I'm giving two stars for their Chai, because that is genuinely excellent, as well as the cute patio. Firefly has lots of potential, but needs to refine their customer service (among other things), particularly with the prices they charge. read more

I got the "Kitchen Sink" breakfast sandwich and it was really good! Made fresh & came out pretty quick. That paired along with the iced americano was perfect and the staff were all friendly. We sat outside on the patio and enjoyed our breakfast and it was great! read more

Firefly Coffee House - Kitchen Sink - Coffee & Tea Near Me - Santa Cruz, California

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This place was sooooo good. The bagel was amazing ordered the kitchen sink with a spicy garlic bagel. Very friendly staff. Only complaint is they didnt let paying customers use the restroom. That was annoying and very wack read more

Firefly Coffee House - Kitchen sink bagel - Coffee & Tea Near Me - Santa Cruz, California

This is definitely a hidden gem in Santa Cruz that I would not have otherwise found if it wasn't for Yelp- so thank you! I had trouble finding the location because it's tucked away, but otherwise there's lots of room for parking. Firefly Coffee House has bagels with different spreads and other breakfast menu items like burritos and scrambles. They have drink specials and I tried the Nutty Professors which is a latte + hazelnut+ coconut! It was pretty good! Next time i will come back to try the Blondie which is latte + brown sugar + coconut! read more

This place has such creative and out of the box items. Everything I've ever ordered was so delicious. A great find.

These bagels are so worth the visit and the price you pay. The place itself is a bit small and had very few seating options. It's definitely a place where you grab-n-go. The staff were very friendly. They were good at communicating how long something would take and answering any questions. I got the Kitchen Sink on a Tomato Cheddar bagel and it was bomb. The bagel itself was fluffy and perfectly toasted. The bacon was perfectly crispy and the veggies were fresh. I highly recommend this place to any bagel lovers! read more

Firefly Coffee House - Kitchen Sink on a Cheddar Tomato Bagel - Coffee & Tea Near Me - Santa Cruz, California

They need to hire more staff. They never pick up the phone for orders. Bagels are good, coffee is nothing special. read more

I'm born and raised in the Bay Area, grew up going to Santa Cruz and continue to visit extremely frequently and I only recently discovered Firefly Coffee House. The breakfast sandwich and bagel have become a staple in my Santa Cruz needs! As I previously mentioned, we got the breakfast sandwich and bagel and they were both probably some of the best breakfast items I've ever had, highly recommend! The service was also fast and pleasant, great ambiance. Please visit, you won't regret it!! read more

Firefly Coffee House - Coffee & Tea Near Me - Santa Cruz, California

Such a cute neighborhood spot with the fluffiest bagels I've ever had! I thought bagels were always going to be dense boiled rings, but the bagels here are unbelievably light and fluffy! Best enjoyed fresh, they have just the slightest crunch from being toasted and a great assortment of different schmears and breakfast fillings. Definitely coming back whenever I'm in the area to try their other flavors! read more

Firefly Coffee House - Coffee & Tea Near Me - Santa Cruz, California

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We stopped here both mornings that we stayed in Santa Cruz. I had The Works breakfast burrito one day and the Kitchen Sink breakfast bagel on an everything bagel the next day. My boyfriend got the smoked lox breakfast sandwich on a cheddar jalapeño bagel. Their iced vanilla latte rates in my top 5 and I already miss it lol. Highly recommend stopping here when you're vacationing or even just driving through SC! read more

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Stopped in on the way to pick someone up from the SF airport. Oh my god - Kitchen Sink breakfast sandwich, with herb cream cheese and onion cheddar bagel. Honestly, one of the best breakfast sandwiches I've ever had. Ate it, and got another to go for the person we are picking up from the airport. GF said the burrito was good too, I think, but not too sure because I was too engrossed in a soul to soul deep stare with this sandwich (that's a joke, we have health relationship communication habits) read more

Firefly Coffee House - Oh my god. - Kitchen Sink Breakfast Sandwich, herb cream cheese and cheddar onion bagel. Just get it. - Coffee & Tea Near Me - Santa Cruz, California

I bought two lox & bagels from Firefly and within hours I was in the emergency room fighting for my life. The personal that I gave the other one to also ended up in the hospital. My life is basically ruined at this point on a long road to recovery. read more

Stopped by on a road trip. I own a bagel shop in New England. Service was quick and friendly. Food was good. Daughter liked her Kermit, iced minty matcha latte. While not what I'd call a real NY bagel, it was good. Had the tango and cash on a toasted everything. Bagels appeared to be baked on site. Crust is a little thin for my taste and more seeds than onion or garlic. Fillings were tasty and good quality. Easy recommendation. I'd go back if I were in SC. Nice job. Thanks! read more

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Bit pricy for what it is but very good bagel sandwiches. The line moves very slow on weekends. And a few more picnic tables outside would be nice read more

My favorite bagel shop! I first tried this place 5 years ago when I visited Santa Cruz and I loved it so much that I had to come back! This time I tried the Kitchen Sink Bagel and the Works Burrito. Sink Bagel - it had everything I wanted in a bagel and tasted fresh! They also had some siracha and Tapatio packets which paired well with this. The Works Burrito - my favorite but it definitely can be shared! I am a big eater but the size of this thing was massive and was super filling! It tasted amazing and It went so well with some Tapatio! read more

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I ordered the blondie iced coffee and 3 bagels. The coffee was pretty good but nothing to rave about unlike the bagels which were AWESOME. I ordered the jalapeño cheddar bagel with plain cream cheese, spicy garlic bagel with herb cream cheese, and a plain bagel with no cream cheese. The bagels were all fantastic! I especially loved the spicy garlic bagel paired with the herb cream cheese. I'm not sure if it's a norm or if I got lucky, but there was no hold in the middle of the bottom bagels which made eating them that much easier and less messy. Usually excess cream cheese comes out the bottom bagel hole, but it was so put together here and I loved it! The service was okay, but they took a long time to give us our order. Some people after us got their full orders before we did. Also the line to get in can be long, but everyone is very nice and it has a cute rustic vibe! read more

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My favorite part of coming to Santa Cruz! Best bagels, bagel sandwiches of my life. Yes please

I cannot believe how poorly I was treated during my visit today and the complete lack of customer service I experienced. I live right down the street and have been coming to this coffee shop for a long time, but there seems to be new staff, and unfortunately the experience was awful. One employee with black hair refused to let me speak with a manager and refused to properly remake my drink. I ordered my drink extra extra hot with no foam. It came out with a lot of foam, so I brought it back. The remake was then lukewarm. I even went as far as to apologize and say, "I'm so sorry, but I'm just not enjoying this drink. Could I please have it remade?" I was calm, respectful, and polite. The only thing she offered me was that I could buy another drink. When I asked if I could switch to something completely different instead, I was told I would still have to pay for a new drink and keep the incorrect one. I even expressed that I would not be returning to this location because of this experience, and she literally shrugged her shoulders and said, "Okay, fine." I have never experienced customer service like this. If a drink is made incorrectly, it should be remade properly or another staff member should step in. Customers should not be expected to pay again for mistakes that are not their fault. For reference, this occurred at approximately 10:30 AM on February 3rd at the Commercial Way location. If management is wondering which employee needs to be spoken to or retrained, it was the staff member with black hair working at that time. I am a neighbor of this business. I am also a business owner and work in customer service myself, and I would never treat someone this way. I personally would not want someone like this representing my business. I will not be returning, and I will not be recommending this shop to anyone. I strongly suggest management reconsider staff training and emphasize what real customer service looks like. read more