This evening there were only 2 staff, but they still were hustling and made my order promptly! They are very kind and my order was just what I needed. This Starbucks is always reliable, other reviews that give 1 star doesn't make sense. This is a great Starbucks with great staff. read more

Horrible service and I asked for light ice and they didn't even get me that. I normally get this drink and it's about five bucks today. They charged me eight dollars for it no clue why. read more

I live around the corner now and the service is consistently awesome. I come around 7:30 weekday mornings and the drive thru staff are efficient and friendly. I usually like to support locally owner business but the friendliness of this location keeps me coming back. :) read more

Worst service ever. Stood at the counter for 5 mins before someone helped me and there was no one else in front of me. There must have been 6 or 7 workers there and they all ignored me. Drink was lukewarm too. read more

One area for improvement would be communication at the drive-thru window. The staff left the window without saying anything, which left us waiting and unsure of what was happening. We noticed a drink with her name on it, but it appeared it had to be remade; however, this was never communicated to us. As customers, we were left to assume what was going on and didn't know whether to speak up or continue waiting. Improving customer service at the window--such as briefly explaining delays, acknowledging the customer, or approaching with a smile--would make the experience much better and avoid confusion. read more

Starbucks - Coffee & Tea Near Me - Temecula, California

This particular Starbucks resides on the low end of customer service, and cleanliness!. Food on the door and under the counters, and the restroom was filthy. Staff were not engaging and professional. In addition, the manager was displaying their anger at the world by slamming drawers and cabinets. Not recommended. read more

Starbucks - Coffee & Tea Near Me - Temecula, California

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I came to the drive thru and order a drink for myself and my step daughter. the cashier gave me one drink. I asked her wheres the other drink. which was in front of her at the time. But she refused to hand the the other drink. She said I can't give you the drink until you paid for it. I had a gift for the transaction but her under tone of how when spoke to be felt rude. Like she felt like I was going to drive off with the drinks. It felt like discrimination and I've been to many Starbucks before and never felt that way. read more

Best Starbucks customer service experience, period. Thank you "Auntie Tammy" for giving my grandkids such a loving experience the in the drive thru, nonetheless!!!!! read more

Not a fan of this location, shoved oddly in the corner of a super tight parking lot, unfriendly workers that don't greet you when you come in, to selling seasonal cups and defective cups from months ago at full price! read more

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My son was sick so I popped in to the drive thru to see if the medicine ball could be done cold since he wont drink hot liquids. It had been a day and I was just flowing with it. I was greeted by a guy and Im so sad I didnt get his name. He asked me how I was doing, and ended my order with see you at the window "my friend". Told me to have a good day "my friend" Man that tiny gesture of kindness made my entire messed up, sick kid day spin, and a rainbow came out of it. I just want to say Thank You My friend and I think about that like man!!! I needed that. read more

We love this Starbucks! it's always super clean, they make the best drinks, and the baristas are so nice. read more

Starbucks - Flat White - Coffee & Tea Near Me - Temecula, California

I wish I could give negative stars. Not only was the barista slow to get our order in, he got items completely wrong! Around 10 people ordered after us and they received their drinks first!! We waited 40 minutes and only for them to tell us that a frozen mango dragonfruit lemonade was pink when it's always been purple. Worst customer service and Starbucks experience. AVOID AT ALL COSTS and go to another Starbucks! read more

This one gets packed, especially if you have a real dip in caffeine and need it ASAP. BUT...I really am a fan of this location. The staff is pretty awesome and the drinks are always on point. For example - my matcha green tea latte? It tastes like it has matcha in it, versus other locations where I am drinking greenish steamed milk. Look sbux, I get that I overpay for my drinks, but just give me what I am overpaying for! So really, this location rocks. The drive-thru which I frequent wraps around the corner like it's black friday, but the line moves fairly quickly most of the time (unless there are 30 hs students inside - yes this is a true story) and then my friends, take your business elsewhere because your caffeine battery will run out before you get there. The take away? If you are looking for a busy location and have a lot of time, go here! Or is your kids fall asleep in the back and you just want to sit in sweet sweet silence in a drive thru line this is the place to go. At least your drinks will be made great and your food will come out hot! read more

Hearts to my favorite barista, Katie and Tiffany. Knock on wood but this is the only Starbucks that ever gets my orders right ALL THE TIME and made exactly how I like it. Thank Goodness this location is drive thru since it's my go to and I'm here 5 days a week, addicted to that caffeine. The average wait time for drive thru is typical 10 minutes but most of the time it's less. Never have any issues placing my order and it's always at ease. My go to is four shots of espresso over ice in a grande with two percent milk with a pump of sugar free vanilla or my iced matcha green tea latte half sweet. How is everyone working here always in a good mood? Without fail when I'm picking up my order at the window someone is their starting small talk and just genuinely nice, they must love their job. This location is much better than most Starbucks locations and it makes coming and here really easy. I like them a latte and love being able to get my Starbucks fix. read more

Ashley the barista Oml, simpin W rizz W customer service W also the drinks tasted good too Will be back 10/10 read more

Starbucks - Finished my Iced chai tea latte before I even sat in my car :( - Coffee & Tea Near Me - Temecula, California

This is my usual Starbucks spot if I want to get coffee and today was the day it ruined it for me. I had ordered two frappes for my teens and I got myself a venti hot caramel macchiato. After a few sips, I realized there were some chunks in my drink. I quickly spit it out and it was black gooey like texture. I waited to get home and poured it down the sink and the cup looked like it had mold or something. It was gross. I wish I had taken a picture of it but I had already washed it down the sink. My husband too said it looks like mold. He doesn't think their machines are being cleaned out. GROSS!!! Last time I'm going to this Starbucks. I hope I don't get sick either. Reading some reviews and it seems like cleanliness is a big problem with this location so I'm even more convinced they don't clean their machines. Not cool. read more

Really good you should try it is you want and also my fav drink is vanilla bean Carmel drizzle with Carmel crunch read more

Starbucks - Starbucks - Coffee & Tea Near Me - Temecula, California

The food was good. The service is amazing!!!! Everyone there always seems so happy. They always make my day.

I have been to many Starbucks in the US and in other countries. I got a drink this morning from Allie the drive through barista and it was so professional just welcoming! Completely made the ambiance so welcoming this is definitely going to be my Starbucks location from now on! read more

Overall rating is 3.5 My wife likes this place and comes here almost everyday after she drops the kids off to school. The staff members are very friendly and they make it a goal to keep you smiling every visit. Like most Starbucks joint, this place is welcoming and is kept clean. The experience is consistently pleasant. But, I would like to emphasize that training a new staff member is of significance. There are few times that the drink did not come out right. Overall, this Starbucks is above standard and will definitely visit again and again (wife's statement). read more

Starbucks - Starbucks: Pumpkin spice latte & Ice caramel macchiato, 39848 Winchester Rd, Temecula, CA 92591, 20181020 - Coffee & Tea Near Me - Temecula, California

I love the staff especially seeing Mars. Unfortunately the drinks are not all the way full and it's never consistent. One day I get shaved chocolate on my hot chocolate, then next day nothing. Very inconsistent, and it seems that this Starbucks chain is failing and not giving me my moneys worth. I pay for a full cup not a half full cup. Usually I look at the cup half full but every time I go it's half empty. read more

Today is My birthday and I had a wonderful experience at Starbuck. We went to lunch at a local sandwich shop and the service was bad, slow, and they were just not nice and it put Me in bad mood. We went to Starbucks and had just an amazing experience with Tammy, who absolutely made My day. Tammy is so friendly and so were every employee we came in contact with. We visited this location 3 weeks ago and the service was so friendly and amazing also. Thank you so much for the friendly and wonderful service. I highly recommend this Starbucks, We will be back. I took the time on My birthday to right this review because I was so impressed with Tammy and the other Starbucks employees. read more

I have been to this Starbucks location many times and I have always had a good experience. Most recently, I was helped by the manager, her name is Jamie and she was very helpful. Drinks are always good, store is always clean too. I highly recommend them. wonderful staff and good drinks read more

I want to just say that this Starbucks location alwys is very warm & welcoming. I didn't catch the barista from last night but after bible study I stopped by to grab a chai tea and the gentleman was very comical & had great sense of humor which was nice to see at 9PM on Friday evening. Just today I drove thru and barista by name of Cat or Kat helped me. She was so sweet & kind. I asked for recommendations on the fruit refresher drinks and she mentioned her go to and I tried it. By time I came up to the window to pay she said I hope you like it and it's on us. After I thanked her & of course I didn't have any cash on me or I would've tipped her. I drove off & got to taste the strawberry açaí w green tea versus water and must say I think I've found my new drink read more

just waited 20 min for a coffee that was melted and watered down and no one called my name or let me know my drink was ready and i was in store so annoying and i tipped $5 so i paid almost $20 for a drink ham and Swiss croissant the croissant was hot and delivered to my table so i was just waiting for my name to be called or for it to be delivered to my table and neither happened i had to go to the counter and ask if my latte was ready and it was at the mobile pick up bar the workers are not attentive at all i felt like they were looking at me while i was waiting but no one spoke up and said hey your drink is over here just annoyed i didn't want to spend as much time as i did in the store and i threw away my drink because it was gross will not be back read more

The straw that broke the camels back. This happens at least twice a month. I come here every weekend for my girls Frappuccino and croissants & the wife and i drinks and sandwiches. But every time i ask for no whip cream on the girls Frappuccino they put it on. This time i asked for no whip as you can see i the tag but they still put it on. Saw the first drake handed to the girl at the window saw it had whip told her no whip on the drakes and she said oh ya ok and after a $5 dollar tip still ended up with whip smh ‍ read more

Starbucks - No whip but they still put it on.. - Coffee & Tea Near Me - Temecula, California

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I felt the Love as Soon as I came inside, Atmosphere is Great, music , positive Vibes, I'll be back read more

Starbucks - Nice Lobby - Coffee & Tea Near Me - Temecula, California

When all other nearby Starbucks turn off their mobile order option, this location doesn't let you down BUT then it takes 1 FULL hour to get your drink. It's not the staffs fault, they are over loaded with orders, the drive thru gets priority. I wish they would also turn off their mobile orders when they have 800 drinks sitting/waiting all morning on the counter. read more

there were 4 cars in the drive thru and maybe 3 people inside... it took 20 minutes to get through the drive thru and then in addition the whole cup was wet because they overfilled my tea. read more

Tammi needs a raise! She's the best Starbucks partner I've ever met. We need more of her out there. Thanks for being such a sweet soul and having a great sense of humor. Also the barista that made my drink read more

Tammie it's probably the best employee at Starbucks I've ever met in my life! She greeted me from the door and was just wonderful to talk to you the entire time. I was able to meet her manager, a Navy veteran, who just seemed to love her job. This is what Starbucks is about. I have now found my permanent Starbucks location! Did I mention the drink was absolutely fabulous and she went out of her way to make sure this pregnant mama had a great rest of her day? read more

Starbucks - Best Carmel latte I've ever had - Coffee & Tea Near Me - Temecula, California

I want to thank all the great baristas and supervisors running this Starbucks through the Covid closures. This place has maintained safety for its customers while keeping things feeling normal during a time so turbulent for all. I have been greeted with a smile and always a perfectly made drink each and every visit. No matter how crazy busy they get, it is such a pleasure ordering my favorite coffee from this Starbucks they get it ready in no time. I just want to thank all of you for keeping life somewhat normal during such stressful times which has not left anyone unaffected. You all are terrific!!!!! Thank you. read more

Starbucks - Flat white with almond milk and stevia - Coffee & Tea Near Me - Temecula, California

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They always have the nicest staff, I went today and the beautiful girl with the pretty makeup and green eyes could tell I was struggling and put the coffee on her. It's always great service at this location fast and clean. Highly recommend and they always offer a pup cup for your dog! read more

My Daughter works here . My friends know I'm not biased......... Well, I like the store because my daughter is there but unfortunately they've got my order wrong a couple times and it's surprising since I don't even ordered that many different things in my drink. I'm bummed but come on. It's Starbucks and Sasha loves it. read more

I've loved Starbucks for years! I would only a few favorites but now I'm branching out to new favorites! I'm comin' Starbucks! read more

Loved that they had someone outdoors, though chilly, taking orders to make the line go much quicker. Very safe Covid-19 procedures in place (6Ft Apart, Masks, etc.) and as always friendly conversation and service. read more

Starbucks - Peppermint Mocha Frap - Coffee & Tea Near Me - Temecula, California

i asked for easy ice on my venti drink....i got 3/4 of ice in my dragon fruit drink! we wait 25 minutes to order and for this....wtf!!! read more

Starbucks - Coffee & Tea Near Me - Temecula, California

Horrible service. Took over 2 hours to get my online order. I called them to tell them I wanted pumpkin cold foam on my drink because they don't have that add on onto their menu and they didn't pick up their phone until 10 phone calls later. The drinks finally came to the house almost 3 hours later and they are spilled everywhere, half of my venti drink is gone and is wrong. Both of my Frappuccino's whip cream was sunk to the bottom and all of them were melted. Horrible service, horrible drinks. Wouldn't go here again. read more

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Just want to say this much, it is 6:30am on a Saturday morning in the drive-thru, should I ever get another employee lose their patience with me because I forgot to re-load my card, I will put my car in park and walk in that store to make sure the employee UNDERSTANDS the correct customer service ethic that SHE needs to have and not drop the scanner forcefully and walk away from me and roll her eyes. I'm so very sorry I inconvenienced her morning. She's NEVER introduced herself, hardly ever wears a name tag and she's an African-American employee with glasses who is extremely snarky. She knows who she is. read more

Love everyone at this Starbucks! Especially when they have to deal with psychopath customers like this lady, it's coffee lady, the world doesn't revolve around you, which I hope she sees this. Great store and even better employees ;-) read more

Starbucks - Coffee & Tea Near Me - Temecula, California

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