Ok...pulled up to the drive thru got a very pleasant lady who took my order ...once I pulled around to get my drink I wasn't even greeted thought ok?then took my card to pay still nothing...handed me my drink without looking at me couldn't figure it out? Once I left I figured it out...IM WHITE and in Vallejo...fucking GHETTO read more

Not a fan of this particular location even though it's right along the freeway and makes it a breeze with my morning commute. However, the past 2 weeks not once but 3 TIMES my mobile order has been stolen. I not only had to wait for the order time provided by the app (10min) BUT then another 8 minutes for the staff to remake my order (food and drink). Three times in 2 weeks is too many. STARBUCKS needs to keep the mobile orders behind a window so this doesn't keep happening. Not cool.... read more

I order online, my order is wrong and she looks like mad when i told her. She just got my wrong order and throw it in the garbage didn't even ask if i want to keep it or what. I tole her there is a homeless guy outside you should have just give it to me and i offer it to him he will have a warm breakfast double bacon with egg and cheese. Her response is ‍. No apologies at all. No customer service at all!!! read more

My drink was fine but it was SOOOO SLOW. It took us 25 to 30 minutes, with 4 cars in front of us, to get 2 drinks. I think going inside would have been quicker. read more

I go to this particular Starbucks everyday and study, so I've gotten to know the staff very well. The group of baristas are professionals and great at what they do and specialize in the customer. The baristas are always friendly and will not blow anyone off. In fact, I think this is probably the only place that will ask you how your day went, what your plans are and make conversation with you. btw... McShellBucks is down the freeway next to the McDonalds. This is Starbucks at Magazine. read more

Starbucks? Not so much. I do love the Green Tea Fraps (esp. with a lil Raspberry) but I don't go there. I only get one of those from any bucks whenever my husband makes us stop. I dont like the drivethrough here only because it's so damn cramped. I might pee on myself one of these days with the stress not to hit anything and at the same time get close enough to where I dont have to stretch the heck out to get the goods. In highschool we called this place McShellBucks. It still stands and I still refer to it as such. And well I guess Starbucks must be doing something right since so many people still go there religiously.... Crack? read more

Starbucks coffee is Starbucks coffee, unless you get a really bad barista, then most their coffee will taste the same. I usually don't drink Starbucks coffee, but when I do, it's usually an iced caramel machiatto on a hot day or a hot caramel machiatto on cold days. Today was a hot CM kinda day and the drink actually tasted like a CM. The shop itself was spacious and clean. More space than any Starbucks coffee shop I've ever seen. Definitely will be a stop on our list before heading to Napa. read more

This is the best Starbucks around. The staff is friendly and what I love the most is they remember your name. Your not just a customer you a friend. It makes my day. read more

Mobile orders take forever. no soap or paper towels in either bathroom. drip coffee is watered down. lots of scum bags hanging around outside store. read more

Call me a Starbucks creeper but I wanted to see how this Starbucks would measure up to the rest of the Starbucks' of Vallejo. Two stars because I felt that they had a very personable staff towards the regulars. However, I do not feel that the staff has enough experience. I could not let them make my drink because I really just did not want them to mess it up. I'm not going to waste close to $4 on a drink that will be sub par. They did give me alternatives to my drink but there are 5+ Starbucks' that could do the job and be competent about it. read more

Drive-thru right off 80. Easy peasy when driving back to SF. Staff at drive-thru was so nice, kind and helpful. I like this location :) read more

I always come here through the drive-thru before work. It's close to home, near the freeway and on the way to my job!! There's usually never a line but that's probably because I work swing shift. The customer service is always great! Most of the time I get the same barista :) I've never had any problems with my drinks. Well, maybe once when they accidentally added soy (no difference in taste to me) but no biggie, as long they don't charge me extra. read more

I dont drink this stuff but this morning I was freezing so I grabbed a hot cocoa to go and it did the job very convenient location if you wanna get off and back on the freeway quick read more

Best Starbucks in Vallejo! Conveniently located off I80 West, so it makes my coffee stop very easy before heading to work. The morning shift staff are awesome. This is the only Starbucks that knows how to make my iced Americano with toffee nut/breve! It's such a simple drink but no other Starbucks place can get it right besides them! Tip: drive thru is faster than inside :) read more

I ordered the Blackberry lemonade tea it was okay, I prefer the strawberry refresher.

Really les when ppl mobile order they donot stop the line to talk about hair... Like Some ppl like Starbucks because you can get in and get out.. You can converse when ppl aren't in line.. Thanks read more

The drive thru took forever! They greeted me cheerfully when I ordered but the person in front of me probably took a good 5-10 minutes to get his 2 drinks. Usually at other Starbucks, they give me my drink for free after having waited for so long. Or at least apologize for having me wait that long. Not this one. And the drinks we ordered could have been made a lot better. Too much milk in my mocha. Disappointed. Won't be coming back. read more

Okay, now it's personal... Starbucks didn't warm up my donut!! The lady even typed it on the sticker "WARM". I know it's petty, but it's the principal of the matter!! There were also a couple of rude employees. Don't bring your personal matters into your work space. Get it together Starbucks!! read more

Very nice staff, got my order quickly and was very accommodating when they found out I did an online order at the wrong Starbucks

Best Starbucks in Vallejo, they haven't ever messed up my drink since I've been coming here for over a year now. Drive thru is very convenient some times a little long but nothing to complain about. Benicia road is a little sketchy but the highway patrol always stop by and hang out around here. When I ask for extra caramel they always actually put the extra! Hoooorayyyy! Try the Salted Caramel Mocha Frapp with 5 pumps of each syrup and extra caramel. It is by far my favorite drink ever. Try it got too! Alright I'm on my now there. Lol read more

Drive thru line took 20. They got the order wrong. Poor customer service. This is why Vallejo needs a Dutch Bros Coffee. read more

Best Starbucks EVER! I started visiting this location because it's really convenient to grab a drink as I'm getting on the 80 to head to work. I have been a Starbucks customer for a very long time and I have never been to a Starbucks location that is as quick, efficient, and friendly as this one. read more

I ordered a drink & the girl gave me & charged me a size bigger. When I told her I didn't order this size she just looked at me. She came off rude & didn't say anything really. Learn how to communicate with the customers, it's not that hard. read more

Everyone who was working Thanksgiving today deserves a raise! It was extremely busy. Inside and drive through. Everyone was polite. Polite to each other. And knocking out orders like nobody's business. read more

Good Starbucks location. The team is nice for the most part. There is one associate that seems to be upset about something all the time. She rarely ever smiles and I'm concerned she may not enjoy what she does, and in my experience you sometimes gotta fake a smile for the customers. This is still a great Starbucks and one associate will not cause me to leave a scathing review. If she starts smiling I will leave the five stars, it ain't easy working customer service in Vallejo. read more

Either the barista has a hearing problem but can correctly charge me on the register or I have just been lucky (but not for my tummy). For the two times that I have stopped here for my infamous "grande iced non-fat vanilla latte," they have always messed up and given me a VENTI instead of a GRANDE. You must be wondering why I'm complaining since I'm getting a little bit more but honestly, I don't need anymore caffeine!!!! Two shots in the grande is fine....but FOUR (which is in the venti)???!!!! I was wired the whole night. Too bad they don't make that kind of mistake when we drive to LA! Otherwise, the location is awesome.... read more

An employee who was not working at the time came in and loudly made a rude comment about the man standing in front of me in line. Then I had to wait to get my drink because the Baristas served the guy that worked there before me and the man, even though he was behind us in line. All in all, it put off a very rude vibe. read more

This place use to be AMAZING until the remodel and all of the good workers left. NOW the cashier is so slow and she's not so friendly when greeting customers. My hot chocolates are ALWAYS disgusting and watered down these people need more training or just close the damn Starbucks !! read more

The worst part of this customers service is that I sent in a mobile order about 10 min ago and the people that had just got in line once I arrived received their coffee before me as well as 4 cars in the drive thru. They were making my order and then stopped half way through and then gave my order to someone else, realized it was to the wrong person and THREW IT AWAY!!!! So thank you Starbucks for reminding me how UNDEPENDABLEyour establoshmen read more

Just left the drive thru jumped on the freeway and my COLD BUSTER was lukewarm at best won't be coming back to this location

Friendly staff but by far the dirtiest Starbucks I've ever been to. Considering how few customers were in there someone should have wiped the tables ,the creamer/sugar station and dumped the trash read more

Sometimes the manager will screw up my order but the rest of the crew is great. Always smiling, they know my drink and work schedule better than I do. Brenda makes the best drinks and by far has the sweetest smile. You can't go wrong with this place. read more

This was the best idea Vallejo has had in quite some time...and that's saying a lot. The drivethru staff are totally cool, on top of their game and if you come by everyday, it's likely that they will remember your order! Too bad someone "drove through" the wall shortly after this location opened, but it's all fixed up now. Is it coincidence I see our local PD and FD here often...? Just an observation... read more

Sheila, the "new" manager, has run this store consistently well for a few years now. And they *always* have non-fat milk out--a big plus!

convienent next to a gas station, subway, off the freeway, and roomy inside to study, eat, chat. read more

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Conveniently located off the I-80 W highway, we stopped here on the way to San Francisco. Had the strawberry frappuccino which was consistent with other locations. They have a drive through also which we didn't use. read more

The staff here is pretty friendly and fast. They also have a drive-thru which is a big plus if you're rushed for time. It's not in the greatest part of the neighborhood but it's right off the freeway exit/entrance. read more

Good Starbucks. Drive though is fast and efficient. They are always friendly. They also have good food choices and stay stocked throughout the day. Must have a good store manager here. Would recommend right off the highway too. read more

2 for 2: Second day in a row and I've had a perfect latte from this location. I really like that there is no real line to speak of and you are in and out in 3 mins or less. Oh and if you need gas you can fuel up right next door. Yay for drive thru Starbucks! read more

It's Starbucks, meaning it's a chain and pretty much standard across the board, so reviews are based off of the staff. I'm a bit picky about my drink request...vente caramel macchiato, four ristretto shots, 1/4 of the normal amount of milk, easy on the caramel and extra ice...so if you get that right you're doing well. I'm always greeted with a smile if go inside and always helped when I go through the drive through. So thank you for your great service Vallejo SB, plus there is a really attractive guy that works there.:) read more