Steak ’n Shake

Mac and cheese: 9/10. Heck yeah!…read more Burger patty pre-formed? Maybe. Kinda off putting. Burger : 6.5/10 Beer: good, cold and affordable. Appreciate that! Tots: too salty and overcooked. Flavor lacks. 3/10 Fries? 7/10. Not bad. Just kinda greasier than you want. Unsweetened tea: standard. Acceptable. Overall. Pricy but pretty decent. Will we come back? Prolly not with so many other places around Overall rating: 6.5/10

Went for Burger Week but didn't get the Burger offered. My burger was Delicious, I really didn't…read moreeat the fries, they were good but I like fries with some crispness to them. The Electric Liit was very good. We had a great server and she was very attentive. It was a lot of people enjoying their Saturday so the ambiance was great for a Saturday afternoon out!

Kitchen and rear of restaurant

Bad Ass Burger* with Sweet Potato Fries

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Bacon burger in steroids without a bun

Charleys Cheesesteaks

4.0(8 reviews)

0.6 mi

My kids loved their cheese fries, but I felt like the meat in my Philly cheesesteak was a little…read moredry. They loved that the cheese was so thick and there was so much. They said that the only thing that could have been better about it was that they layered the cheese instead of just dumping it on top. The service was fine and it's the mall so the ambiance is the same.

Charley's is located at Hamilton Place Mall in the food court area. Therefore, the best entrance is…read morethe food court entrance to the right of the book store. They usually give out free samples of sandwiches. There will be someone standing outside the restaurant with a sample plate with toothpicks stuck through them. Today they were giving out chicken buffalo sandwich samples. So, I decided to get that. Cost; was around $11 which I thought was a little high. You can get your subs in 3 different sizes which are small, regular and large. I got the regular size which was really to big for me since I got a drink and fries to go with it. Also, there was a problem about finding a table to sit at. I finally found one and it was dirty. There's also some rude people in here at the time of visiting which I don't care about going into details about. This food court gets busy on the weekend and this is not the only time I couldn't find a seat.

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Raising Cane's Chicken Fingers

3.4(5 reviews)

1.0 mi

This locations was a miss for me as a Cane's lover. Our cashier repeated our order wrong multiple…read moretimes but thankfully got it right after we repeated what we wanted. My food was cold and chicken was bad.

I don't understand the hype surrounding this place. Just basic.. better than Zaxbys but about the…read moresame as Guthrie's. Too expensive for what you get

Champy's Famous Fried Chicken

4.1(404 reviews)

0.9 mi

The best fried chicken I've had in years. I got the 3 piece dark platter, the chicken was tender,…read morecrispy and well seasoned. I wish the baked beans were a tad sweeter, but other than that, everything was fantastic. Just wish I didn't live 8 hours away. XD

Some restaurants dabble in the deep fryer. Champy's Famous Fried Chicken treats it like a…read morecompetitive sport. Walking in, the place feels like it somehow drifted inland from a beach town. Casual, colorful, the kind of spot where you expect someone to walk in wearing flip flops and carrying a fishing pole. Comfortable vibe. Easy place to settle in and see what the fryer can do. First up were the fried green tomatoes. They came out looking like they'd just won a beauty pageant. Crispy outside, tender inside, cooked exactly right. Texture nailed. But flavor-wise they felt like they forgot their gym bag at home. Needed salt. Needed a little personality. A rare moment where the fryer did its job but the seasoning clocked out early. Then the headliner arrived. The fried chicken at Champy's Famous Fried Chicken has a reputation to protect, and thankfully it shows up ready to work. Crisp, flavorful crust. Juicy inside. The kind of chicken that crunches just enough to make everyone at the table look over and get jealous. "If the deep fryer had a Hall of Fame, Champy's chicken is getting a first-ballot vote." And then came the move that sealed the deal. A dip into Champy sauce. Suddenly the flavor level jumped another notch. Salty, tangy, just enough punch to make the crust shine even more. The sleeper hit though? The cole slaw. Creamy, balanced, and actually refreshing next to all the fried goodness. It's the quiet kid in class who ends up acing the exam. Easy to overlook, but absolutely worth ordering. Now for the tiny curveball. I happened to land there on karaoke night. And let's just say... the speakers believed they were performing at an arena concert. Loud enough that conversation required leaning halfway across the table and reading lips. On the flip side, the crowd was clearly having a blast. A few genuinely good singers, a few that were more... enthusiastic than talented, and plenty of people cheering them on. Honestly, respect to anyone with the courage to grab a microphone in a room full of strangers. So no star deductions for that. The people who showed up to sing were having the time of their lives. Bottom line, Champy's Famous Fried Chicken is a fun place with seriously good fried chicken. Order the bird, grab the slaw, lean into the fried side of the menu, and enjoy the show if karaoke happens to be on the schedule. Just maybe bring your singing voice... or your earplugs.

Interior

Fried chicken

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McDonald's

1.5(72 reviews)

0.6 mi

this is constantly and consistently one of the worst locations in with this franchisee. not being…read moreable to control his staff. they are constantly rude to you, don't listen to your order and then when they mess up they try to blame, you when they did not enter the order correctly. In addition they try to nickel and dime you every time, he whole area in the front of the store smells nasty, like a broken sewer under the building and they say we oh well. If you can avoid it don't eat at this mcdonalds, if you can. i am amazed at the fact this franchise owner is able to keep this store from reverting to corporate as you can ssee from most other reviews this has been ongoing and regularly an issue. need to clean house or get out of the field.

2nd worst McDonald's in Chattanooga only to the cracked out one on rossville blvd. Rude workers,…read moreincomplete orders, cold food, 15+ minute wait time on "fast" food. Every time I make the mistake of coming here I regret it. Just save yourself the hassle and irritation.

Bad Sprite

Drink machine

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Raw Meat! This is what the manager at this McDonald's allows to be served to customers. Failure!!!!!!!!!!!!

Moe's Southwest Grill

2.1(60 reviews)

1.1 mi

Came in to grab some dinner to go and Piper was lovely. She had a positive attitude and a smile on…read moreher face without hesitation. Will be back again. Thanks Piper and Moes

Worst tasting burrito I've ever had. Most tasteless bland thing ever. I've had Moe's for years,…read morenear my old place-- and never was it sooo tasteless. There was something off taste too- I believe it was the watery pico. I couldn't wash my hands to eat my meal as they have locked the bathroom ( keep homeless out) and refused to open it for a customer requesting to wash their hands.

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Five Guys

3.2(38 reviews)

0.6 mi

Usually 5 guys are perfect with order however this time they left off ingredients on 3 out of 4…read moreburgers. This is the one Hamilton Place Blvd. Around 4 pm. We picked up order to go and felt disappointed. I really missed the bar b q sauce that I love on 5 guys cheeseburger. My son didnt get green peppers and something else. The other burger they added mayo and left something else off. That's it. It's been my favorite cheeseburger for years but today they were not busy and still managed to mess up order.

On a road trip, hoping to get a consistent good meal from Five Guys. Overall edible, despite not…read moregetting the order right, but not what I think of when going to Five Guys and spending 50 bucks on essentially fast food. However, the reason I am posting is to warn others about the lack of sanitation for the communal amenities. The staff did absolutely nothing about a homeless person who was essentially camped out in the store repeatedly getting free drinks, and making a meal out of ketchup, sugar packs and digging through the cut lemons and free peanuts. Unless you were there to witness it, you would have no idea what those peanuts had been through.

Light lunch!

A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

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A Five Guys hot dog sits on the counter in a Five Guys restaurant.

Panera Bread

2.8(81 reviews)

1.1 mi

Put in an online order for a sandwich for ASAP. Time indicated was a reasonable amount in the…read morefuture for them to have it ready. Went there. Not many people there but my food was not ready. Waited for several minutes. When it was ready the bag was wet from the employees hands. Not good...especially since there was unwrapped bread in the bag. Place was clean enough. Food was tasty. I redeemed an offer so the price was good.

This Panera needs to train their employees on the meaning of the verb "toast" as it relates to…read morebagels. By this I refer to the Maillard reaction, a chemical process that occurs when amino acids (from proteins in the flour) and sugars (like glucose or fructose) in the bagel interact under heat, typically above 140°C (284°F). This causes the surface of a sliced bagel to take on a golden-brown hue, producing a delicious result that pleases customers. It does, however, require time and electrical current to accomplish. The people at this Panera don't consider the satisfaction of their clientele, and therefore simply put the bagel through a quicker process that slightly warms and dries out the bagel with no Maillard reaction, leaving the bagel's surface completely white. Here is a photo of Professor Louis Camille Maillard for whom the process of toasting is named. Your Panera has brought shame upon his legacy and caused his corpse to spin within his grave.

Hearty Fireside Chili & Rustic Baked Potato Soup

Kickin' Grilled Cheese & Creamy Tomato Soup Value Duet

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New Sandwiches

Firehouse Subs

2.0(31 reviews)

1.0 mi

The person that took my order and money - attempted to keep $20.00 - until I called him out on it…read more Ordered Chili - It was cold. I had to ask them to heat it up. They never apologized. The crackers were stale.

Terrible customer service and disgusting management. I would not recommend going there, especially…read moreanytime soon. The one for Fort O.

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Popeyes Louisiana Kitchen

1.8(21 reviews)

1.1 mi

Popeyes was practically a staple of life when I lived in Louisiana. The lines were always long, the…read moreservice was often indifferent, but the chicken was usually worth the wait. Because of that history, I have a pretty good idea of what Popeyes should be. My wife suggested chicken for Sunday dinner, so we made a last-minute trip to the Gunbarrel Road location and ordered a 16-piece spicy family meal with three sides. Unfortunately, the experience was disappointing from start to finish. The first thing that struck me was the chicken's appearance. Rather than a balanced assortment of pieces, the box seemed to contain a pile of thighs, a couple of breasts, and several rather sad-looking drumsticks. The chicken was edible, but it certainly did not taste fresh. The dark color may have been partially due to the spicy seasoning, but it looked and tasted as if it had been sitting under a heat lamp for quite a while. The sides were even more disappointing. The serving sizes have clearly shrunk over the years. The mashed potatoes, red beans and rice, and coleslaw all came in containers that seemed much smaller than I remembered. The mashed potatoes were the lone bright spot. They tasted exactly as expected and were probably the best thing we ordered. The red beans and rice, however, were one of the saddest examples I have ever encountered. The container was only about three-quarters full, and the contents were bland, watery, and completely lacking the flavor that makes this side dish a Popeyes favorite. Then there was the coleslaw. It looked as though it had been sitting so long it belonged in a museum display dedicated to coleslaw. It had that glazed-over look that immediately tells you freshness is not part of the conversation. To be fair, the employees were friendly enough--certainly friendlier than some of the Popeyes locations I visited in Louisiana. We even waited a little longer because we assumed the extra time meant fresh chicken was being prepared. Unfortunately, that was not the case. Overall, this meal was simply disappointing. The chicken tasted old, the sides ranged from underwhelming to nearly tragic, and nothing about the experience would make me want to return. Judging by how quiet the restaurant was, I suspect there may be a reason for that. We will not be back.

Slowest place in town. Left out half our food. They are totally ridiculous. I wouldn't recommend…read morethem. I would suggest that you stay away.

Things to do in Chattanooga

Popeyes Sides

Popeyes Strawberry Biscuits

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Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

6 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Circe J.

7 years ago

I ordered a double steak burger, fries and a vanilla milkshake to go. The milkshake was wonderful and they gave it to me to enjoy while I wait for the rest of my order. They had quite a lot dine in customers, and it took a bit longer than I expected but it was fine. The steakburger was delicious but the fries..not so much. They obviously had been fried a long while ago, and were a bit hard and stale. But other than that, wonderful food! read more

Kristen E.

107

4 years ago

This is a great location. Always fast and with great food. We often go late at night and still get great service.

Amber L.

10 years ago

I don't know what is going on but they never came to check out table. We ended up leaving. Very disappointed.

Nikolai M.

10 years ago

i squirted my ketchup, then it continues to squirt barely any out, the explodes all over me. im crying.

Cathy M.

13 years ago

Horrible service. Funky smell. Dirty tables. Needs restaurant 101 in management.

Madison D.

6 years ago

Because there dining room was closed and that is not acceptable

Steak ’n Shake - burgers - Updated September 2026

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3.5

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This place is convenient since it's across from the aquarium…read more Quick service. Open seating. Inside and outside. Burgers were cooked to perfection. I must say, if you get the chance try their garlic fries.

Once you enter the restaurant, you will have to place your order and then have a seat. After a…read morewhile, you receive your food and your drinks. If you have to order more food or drinks, you will have to get up and go to the cashier to do so. The food was delicious, and I cannot complain about the drinks. This restaurant offers table and booth seating options.

Baby Hughy’s

3.3

(15 reviews)

This was our first time visiting this restaurant. The 4 stars is for the food. The calzones and…read moresmash burgers were really good. The calzones are massive! You won't leave hungry. The picture of the smashburger does not do it justice. My fault. It was big! I had to cut it in half to eat it. The fries were good but on the cold side. We sat outside because the weather was nice. It was picnic tables with cute lights strung overhead. The rest of the experience would have been 2 stars. We waited forever for our food. This is probably normal bc I do understand they have to cook the calzones but I was tired from a long drive so maybe it was me. Our food came out. They served everyone but 1 of us and asked if we needed anything else. They said they would bring out plates, silverware, etc bc none of that was done during our long wait. I requested ketchup and asked about the calzone that was missing. She said she would check on it. She came back and said to be honest they burned it and have started a replacement. Ok. I guess we would have just done without had we not asked? The burned one was comped and I appreciate that but we should have been told when the food came out. The server was nice but we had to scrounge for napkins and go in for a to-go box.

You gotta try them out! Great wings, salads, pizza and burgers. Calzones are to die for.read more

Shake Shack

3.8

(115 reviews)

DEFINITELY NOT WORTH $45.00! Infact the only good thing…read moreabout our visit was the outside staff, who made me feel like it might be a decent place to eat. I have been here since 2013 & never stopped in. The inside waiter could not explain the menu, nor could he get my partners order right, even after sending it back to be remade. I can easily go another 13 years without returning. The food is substandard for the cost. It's a shame that something Cleveland claims as an ICON of the 50's, (perhaps the business was great back then) was such a disappointment. I'd rather get a cheeseburger out of a vending machine. $45 for 2 burgers, 2 fries and 2 drinks. Spend your money at McAllisters, you'll pay far less, for an edible meal. Zero Stars is too many. Train your inside staff better.

Not even mid. Service is the best part and it's mediocre. Food is garbage. Gone way down hill in…read morethe last few years. Quality is so bad that it'd probably be best to tear it down and start over with a new concept.

Culver's

3.0

(19 reviews)

Great chocolate malt but be prepared to wait forever for your food or drink. The custard ice cream…read moreis definitely worth the hype.

Strawberry Fields is a new salad for a limited time, and I'm so happy I got mine today. Generous…read moreand delicious grilled chicken and blue cheese crumbles. My Lemon Cooler with strawberries and peaches was so good. Can't wait to get another one. "Jacquetta" is a very sweet person who always makes sure our order is perfect. The man who brought us our order was nice. Delicious food, clean restaurant, and a friendly casual atmosphere. Everyone should eat here, and often. You must try the fried shrimp! Best fried shrimp in town. (Yes, way better than Red Lobster.)

Blue Moose Burgers & Wings

3.9

(86 reviews)

My niece and nephew are in town and they love visiting this restaurant in Pigeon Forge. So we did a…read morepick up order tonight. Since we each wanted 8 wings, I ordered a platter (wild ranch, peach hot honey, and Italian garlic) to save $$ plus apps (fried mushrooms, fries with bacon and cheese, and bacon cheeseburger sticks). Everyone enjoyed their meal! We all especially enjoyed the peach hot honey wings! Definitely a get again!

In town for a quick visit and remembered how good the food was the last time. Not so much on this…read morevisit. I ordered the Philly wrap and my husband ordered the Philly sandwich. They were both just super bland. No flavor at all. Mine had mushy tomatoes on it. His had nothing but meat & cheese. No mayo. No lettuce. Both of our fries were cold so we told a server walking by. She asked us to remove our sandwiches from the basket and she would get us more fries. Then she said she would just bring us more fries. She brought out fries a few minutes later that were as cold as the first ones. We just didn't eat them. We also placed an order to take to the hospital for friends. They only got half of the 2 item order correct. I gave 2 stars and reduced it to 1 after we waited an additional 20 minutes after writing the review and getting the wrong to go order. No apologies just an excuse that the kitchen had an issue.

Texas Roadhouse

3.1

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Texas Roadhouse is always our go-to date night spot! My husband and I absolutely love coming here,…read moreand we have never been disappointed. The food is always amazing, and honestly, every appetizer we've tried has been delicious. The prime rib is one of our favorites -- it's always so soft, tender, and juicy, and cooked just right. The service is always fantastic as well. Everyone is friendly, attentive, and makes the whole experience enjoyable from start to finish. This is definitely our date night restaurant, and we look forward to coming back every time!

We're traveling on business from out of state. We've been to many Texas Roadhouses and never had a…read morebad experience. The first concern were some bad reviews I'd read. Then when we went at 1:30pm, hoping to have lunch, they weren't open! All the Texas Roadhouses we've been to all over the country, we've never encountered one not open for both lunch and dinner. So we ate a light fast food lunch and tried again a few hours later. Only 2 negatives (other than limited hours) at this location. 1) they never answered the phone while trying for 7 minutes to get on the waitlist. And the hostess wasn't friendly- especially when I asked if they answer their phone. 2) the filet minion had some grizzle that I had to spit out. That's not usual for any other Texas Roadhouse we've been to. Now for everything good! The girl who seated us was friendly. Our server, McKenna was great!! Very friendly and got everything the way we ordered. We enjoyed everything we ordered, and enjoyed our conversations with McKenna when she was at our table. I ordered the frozen Jamaican Cowboy with plenty of salt on the rim and she got the bartender to LOAD the rim! She brought me plenty of lemon wedges for my water, that I'd requested and got me more later. Our salads came out fresh and crisp. Our steaks (8oz filets) came out great. And the mashed potatoes were very good. Overall, it was a good experience.

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