Online it says that they close at 9pm. I arrived at 8:05pm and was abruptly told by one of the associates, "we're closed" before I was even able to approach the counter. Not only was this off putting and rude, but did not at all align with their posted business hours. I hadn't eaten Steak & Shake in years so maybe they were doing me a favor by making it impossible for me to order this time around, too. read more

Steak ’n Shake - Fast Food Near Me - Fort Lauderdale, Florida

Good was ok, but what kind of steak and shake doesn't have Shakes? Also the cashier needs to adjust her freaking attitude. When someone asks you about the shake don't get snappy with your answers. Never again. read more

Was told to order from the kiosk and not from the cashier. I said ok no problem. I go to the kiosk and put in my order and it says bill failed to generate. I tried to get the attention of 2 of the employees. "Excuse me ma'am," waited, "excuse me!" The lady just looked at me, I said "the kiosk isn't working" she gave me a smirk and then turned around. Fantastic service. Do not recommend read more

Staff here are not friendly. Fries are made well, but they don't fill the container to the top. The double burger and Frisco melt were also made well. They have no lettuce or tomato for the burgers. Prices are actually reasonable for being at the airport, however they charge 2.8% extra when using a credit card. read more

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This fast food outlet is located inside Terminal 3 Gate F of Fort Lauderdale Hollywood International Airport. There were plenty of seats inside. There are kiosk machines to order, or you can line up and place your order. We got the original doube cheese n fries $5.29. The double burger with cheese pickles and onions was so good. The fries were also really good as well. Compared to other restaurant options, this place beats everyone, including BK. Exceptional food and fast service. I recommend that if you are craving some burger or need some food on the flight. read more

Steak ’n Shake - Menu - Fast Food Near Me - Fort Lauderdale, Florida

A much needed milkshake at an abysmally hot airport. We had a six hour layover at the Fort Lauderdale-Hollywood airport on a particularly hot day and these Milkshakes saved us from overheating. These were by no means the best shakes, but extremely appreciated nonetheless. They were on the more pricey side as can be expected of airport food chains, and though the airport was packed the servers were quick. I ordered a plain Vanilla Shake and it was decent, tasting mildly of freezer burn and with bits of ice that I had to chomp on every couple of sips. My fiancé ordered the Butterfinger Shake and it was pretty yummy. I wouldn't be surprised if it had that same freezer burn taste and ice issue, but in the couple of sips I had it was masked by the Butterfinger taste and crunch. Though I preferred his, I still appreciated mine immensely. If we ever stop through this airport again and it has another air conditioning issue, we will definitely grab a couple more shakes from this Steak 'n Shake. Otherwise, I could live without returning and without much thought about it. read more

Steak ’n Shake - Vanilla Shake and Butterfinger Shake - Fast Food Near Me - Fort Lauderdale, Florida

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Very reasonable prices at the Fort Lauderdale Hollywood Florida airport. Order on line and they notify you via text. Or, you can go up to cashier and put in an order. (Slow). I got the #1 original double cheese and fries with thick sliced American cheese, pickles, onions, and ketchup and french fries all for $6.48. Looked at other places and sandwiches were $13-$15. read more

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I have always loved Steak 'n shake, and was super excited to find this location in Terminal 4 of the FTL airport. I ordered my Frisco Melt on the kiosk, and it came out in about 5 minutes, fresh and delicious. read more

Steak ’n Shake - Storefront inside Terminal 4 of the FTL airport - Fast Food Near Me - Fort Lauderdale, Florida

ordered food from the kiosk and ordered a side of cheese. didn't get the cheese and when I when to the front where we got the order and said I didn't get my cheese she said we don't have cheese. I said you charged me for it. she said no I didn't you did it at the kiosk. well it's still steak and shake so you f$ucking charged me for it. don't have things on your stupid menu and charge people for items you don't have and then blame it on the customer because they used a kiosk. you still flucking charged me for it regardless how it was ordered. poor service. hope they go bankrupt read more

Ordered food at the kiosk and it didn't go through 3/4 times. Changed cards. Asked my friend to try. Rude guy behind the counter shouted it won't work because I'm trying to order a shake. You can't order a shake from the kiosk, you have to come over here with an attitude. After being charged a couple of times for the meal, I simply asked why they don't have a sign on the kiosk saying that's what the problem was and to warn other customers so they don't get charged multiple times. The man behind the counter was very very rude and ran away to get his manager. I explained the same to the manager and in the time I was explaining it, 2 other people done the same thing and got charged for it. Not one person for their money back. Manager was just as rude and stated raising his voice at me rather than have a civil conversation. Horrendous communication from the whole staff. 100 percent avoid if you don't want your money stolen. read more

This was the worst sandwich I've ever had--completely drenched in oil. The fries were so hard they actually hurt the roof of my mouth.

Worst place ever to go. took an hour to get food. Tables and floor filthy nobody cleans tables you have to do it yourself. Cook has pants down showing underwear. just an overall nasty place to eat!!! Never again read more

Quite possibly the worst business on the planet. The staff is completely disengaged and the manager had absolutely no idea how bad his staff was treating customers. If you're wondering how you can get a burger and fries for $6.48, place your order and wait for the results. And wait some more. There is no sense of urgency to get an order out and no sense of pride in delivering a quality product. The staff is rude and unapologetic. I blame the ownership for not giving a damn about the business. read more

Steak ’n Shake - A burger that doesn't come close to resembling what's shown on the menu board - Fast Food Near Me - Fort Lauderdale, Florida

So slow for an airport fast food, calling by name instead of number makes people confusing about when they should expect their own order. It's taking me about like 15 to 20 minutes to get my order. people has been complaining with the manager who did take care of complaint by cutting them in line. serious management problem read more

To my surprise, this chain location delivered high quality food and shakes. Very good. Highly recommend this place, and the lines speak for themselves. read more

Decent food just trying to figure out why the Frisco burger is more than the double?? I just prefer the sourdough over the bun. I eat here about once a year honestly although I work at the airport. Maybe next time I'll get the double on sourdough so I get lettuce tomato & onion. Food was fast, hot and the employees were nice. Can't complain! read more

Steak ’n Shake - Frisco burger - Fast Food Near Me - Fort Lauderdale, Florida

This was one of the only options to eat in the FLL airport and I'm still perplexed why they close at 7pm, that's too early in my opinion. This location is within the food court section and has one register, the line was quite long, I'm guessing probably because they were one of the last restaurants open at the time but the staff was able to move the order line pretty quickly. Waiting on your meal is another story, there was only one staff member cooking all the burgers and sides, i'm not sure if this is normal staffing or if they are short but adding another team member would considerably increase efficiency and improve the customer experience. Thankfully i have no plans to fly though FLL anytime soon and if I do i know to better prepare and eat before arriving here. read more

Steak ’n Shake - Fast Food Near Me - Fort Lauderdale, Florida

Going to be kind here. The milkshake machine was broken again? That's absurd, but am starting to get used to this phenomenon. On a plus note, the employees here rocked the house, even with unbelievable crowds. I admire hard working people, and they are at this restaurant. Absolutely didn't miss a beat service wise. Their airport pricing wasn't exorbitant. That also is a positive development. As usual I liked their double cheeseburger and fries. Am a relatively simple guy, and the munchies struck, but were resolved quickly. If you're in this airport, one of the better places to go. read more

Steak ’n Shake - customers in a restaurant - Fast Food Near Me - Fort Lauderdale, Florida

Burger here was decent. They put more pickles on this burger than any other fast food place I've ever been too. No ketchup on a double cheeseburger either??? Service here was okay although they were slammed and also forgot our cheese dip. read more

Well for starters I love Steak 'n Shake. This wasn't it though. They took forever to give us our food. Then I got the shake and it had no whipped cream and was very milky! Smh being an ice cream and shake connoisseur I was very displeased, but wait it gets worse. I ordered the western bbq burger and needless to say, my food is long gone and I'm still looking for the bbq sauce (see picture below) . I then proceeded to order cheese fries ‍ they have me fries with a small cup of old cheese. It tasted like powder and water Do not go to this location. Steer clear. One positive! It was less than $20 for me and my wife IN THE AIRPORT! That's love. It helped smooth things over! read more

Steak ’n Shake - a group of people waiting in line - Fast Food Near Me - Fort Lauderdale, Florida

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Steak n Shake on Sunrise Blvd-Sunrise, FLorida On 2/29 I purchased a hamburger and a KitKat Milkshake via DoorDash. Everything arrived as ordered and it tasted okay when I ate and drank the food. However within 20 minutes of finishing everything my stomach started to churn and I immediately started throwing up. In retrospect I believe that the whipped cream may have been bad on the shake because it tasted really sweet. Thankfully I was smart enough to ensure that I vomited up all of my food and drink and I also started medical treatment right away. l never eat there again. read more

Food was absolutely not fresh, tenders were hard and fries tasted like they had been sitting there for a long time, no grease or heat to them. Staff seemed bothered by customers and things I ordered were not available. read more

3.5 stars. Located in the airport so very busy. Everything else in the food court closes at 6 but they close at 7 so there was a long line. There are so many flights until 11pm it would be nice if all restaurants were open til 10-11pm. Maybe closing early due to the pandemic? The line was long but the employees were very friendly! And this was the end of their shift so kudos for them. The quality was up to Steak 'n Shake standards and although it is located in the airport the prices were just a little more than at a regular location, no crazy airport price gouging. Definitely made my layover a little bit better. read more

The food was okay but the service was horrible. I ordered a milkshake and cheese fries at 3:16 i waited 30 minutes so i just walked up and asked about my order the worker scoffed at me and only gave me the milkshake . Then when i was about to leave after i waited i walked up and asked for the fries one of the workers made fun of me for trying to get the food i bought the whole time i was surrounded by other people waiting for their order. And all the workers were african so you could barely understand what they were saying. It was really cramped and the counter just had sauces on it and was covered in plastic wrappers read more

SOLID BURGER !! Came in not expecting much but really wanting a burger before my flight. Ordered the barbecue burger with bacon and onions -- it was super juicy, with lots of meat (double patty) and the perfect proportion of barbecue sauce to meat. Fries are also super crispy and thin. Only downside is burger is pretty small for the price. Also, service was slow as employees were chatting a lot. read more

Steak ’n Shake - Fast Food Near Me - Fort Lauderdale, Florida

Burgers but no shakes because closing! So at some point they become Steak no Shake. Still 20 or so people in line.... Closing.... Shouldn't they close the line when done??? Uggg! read more

This place was so busy but they were on top of it though. They were moving like a well oiled machine! There was a line. I think other people were like me. Let's see what else is here and ended up right back here! So glad I did. The fries were hot, fresh and well seasoned. The burger juicy, flavorful, and cooked perfectly!! That burger saved my life and the lives of others because I was getting hangry. read more

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Island Time. Ain't nothing happening fast here. Lazy employees standing around leaning on anything they can find. If you have and hour to kill while you wait on your order....go for it. read more

Sad... sad... sad... anyone traveling: this is not Steak 'n Shake. It's RAPE. Don't waste your money. Not only is it a 1/4 portion it tastes like asshole too. Visit a real Steak 'n Shake for an authentic experience. Complete TRASH in the airport. I couldn't believe it... 5 guys Wendy's. Chick filet all the same in the airport as the brick and mortar , this sorry ass excuse for a Steak 'n Shake is disgusting and massive rip off. Ft Lauderdale-Hollywood airport Steak 'n Shake "famous for rip off" read more

Steak ’n Shake - Bullshit frisco melt... I could shit frisco sauce that tastes better after a long night of drinking - Fast Food Near Me - Fort Lauderdale, Florida

Dear Steak 'n Shake, You call this a bagel; I beg to differ. This is not the satisfyingly glutenous, dense yet pillowy ring of goodness that this Californian knows and loves. This is, in fact, more akin to a pretzel, albeit the substandard variety that has been frozen and thawed numerous times and has consequently developed a curiously rubbery mouthfeel and a flavor like a twice used band-aid. Further compounding this insult to my palate, you have the gall to charge me two whole dollars for this travesty, which despite your assurances to the contrary, arrived dry as a bone. "We toast it with butter," you say. No... clearly you do not, nor do you offer any spread of any kind to combat the loathsome blandness. Please end the culinary sacrilege; order some damn bagels from out of state if you have to! read more

Steak ’n Shake - Worst. Bagel. Ever. - Fast Food Near Me - Fort Lauderdale, Florida

Shake shake what you got for Steak n Shake. This location is inside the Fort Lauderdale airport, and as soon as you go thru the security line you will see Steak N Shake in the F terminal. First impressions, it's fairly new only a few years old. However the floors are dirty, hey it's Friday and I get there are a lot of passengers inside the airport but yikes those floors need some cleaning up of spilled ketchup , napkins, etc. I decided not to order here since I was not in the mood for their fries or milkshake etc. Yet, Sam M was in the mood of their cookies and cream milkshake. He absolutely loved it and I have to admit it was really good. I tasted alittle with him and liked it. Just your norm of a fast food restaurant's milkshake. The price was cheap for its airport location, priced at $4 for the regular size. They have other flavors such as chocolate, vanilla etc. Steak 'n Shake is a fast food restaurant known for its burgers, fries, milkshakes, etc. The line was long due to the weekend flights but the ordering process took only few minutes. ~ read more

Steak ’n Shake - At the airport - Fast Food Near Me - Fort Lauderdale, Florida

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If you're looking for a quick bite in the airport then check this spot out, they do a decent job! We were looking for breakfast before a flight and the Einstein's Bagels was PACKED, so we gave this a shot - I'm glad we did because it turned out to be just fine. The staff was cordial, the food was prepared relatively quickly, and everything tasted as we expected. I can honestly say that this experience exceeded my (albeit a bit low, given it's a fast food location in an airport) expectations. Give it a shot if you're looking for a bite. read more

Great food and fast. Staff was very friendly. The burgers, fries and milkshake were all fresh and delicious. Wish we had one of these in my home base in Charleston. read more

This place is bad, don't go .. I ordered a fcking burger and they charged me for chicken strips. Ordered a coke and they told me " if there isn't one in the fridge grab something else" . they are all deaf and don't understand English. Fkc this place .. airport already fucks up the vibe and they pushed it even more .. fck this place read more

Customer service was somewhat great. I was greeted with all smiles and teeth from the cashier. I can't say the same for the other employees though, they seemed to have been over their jobs last week. The food came out quickly to my surprise. I ordered the basic burger, fries and a milk shake, none of which stood out as spectacular but was good nonetheless. I wouldn't mind never coming back to this establishment in the future. Near or far. read more

Steak ’n Shake - Basic but tasty - Fast Food Near Me - Fort Lauderdale, Florida

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The only reason why I decided to try this Steak 'n Shake is due to the fact that the food options at FLL are extremely limited. This location is mainly for grabbing a quick bite to eat while you are on a layover or waiting for your next flight. Service and food quality could be better. Prices are more expensive than other location due to this location being at an airport. A decent choice for those whose taste buds have a scratch that can't be itched. read more

Steak ’n Shake - Egg & Cheese Bagel with Hash Brown - Fast Food Near Me - Fort Lauderdale, Florida

I've been here more times than I'd like to count (#1), which is *almost* as many times as I've been stranded at Fort Lauderdale Airport. The options here at Terminal 3 aren't vast, which means at some point my eventual hungry will lead me to make some potentially bad decisions (#2). Many bad decisions. In the Concourse F section of Terminal 3, it's essentially a pseudo food court with options limited to Einstein Bros, Pei Wei Asian Diner, and Plane Food Box Company. Steak 'N Shake for some reason just seemed more appealing than the rest. Sometimes an overpriced burger and fries is like pizza, it's still good when bad. Plus, they're open a full hour later than the rest (10pm), which means sometimes they're the only choice. But the misses I've had over the years with their burgers have been more frequent than the hits (if any). I have essentially deduced their double cheeseburger (i.e. The Original) is their best option, despite the cheese being super questionable (runny?) at times. The fries are passable, but certainly aren't great on their own. The breakfast is far better than the lunch / dinner though. The hashbrowns and breakfast sandwiches makes this place semi-okay in the grand scheme of things. This of course is relative to the rest of the menu, which is pretty stacked. Lastly, Floridians are usually pleasant folks, but the people here are often devoid of any quality customer service. Perhaps I'm floating an impossible goal of bringing a good attitude to any service related job, or perhaps it's just super depressing to work here. I'll bank on the former for now. __________ (#1) One word: desperate. (#2) The reason why I'm writing this review. read more

Quick and cheap food stop at airport of Fort Lauderdale. This is good stop to purchase something quick and easy to gobble up before the flight. We got the bacon and sausage biscuit. Each is about $1. The bacon is crispy and the sausage is well cook. read more

Had an Oreo Milkshake. It was good, fine by airport standards. The wait was reasonably quick. Coming the Steak and Shake was truly a Hobson's Choice as the pickings were slim. read more

Waited in line for 5 minutes before someone walked around us and didn't say come to counter. Employees ignored us for the most part.