What a Shit place they over charge and then brake things so you have to bring back! They forgot to…read moreput cotter pins in the Lowe ball joints Broke the boots for the what we thought were one axle now to find out both. DONT waste your time or $ Place is a flipping joke

DO NOT BUY A CAR from this place, owner's name is Darren. Drove 1.5 hours to check out a 2015…read moreSubaru Impreza wagon, the emergency break was broken on the car (won't pass inspection) even though Darren insisted it would. Front breaks were metal on metal, broken axle rear right wheel, steering wheel has around 4-5 inches of play. Massive rust spots hidden by Bondo and poor spray paint job. We of course did not buy this junk but be thorough when checking out a car that is being sold by this establishment and the owner Darren.

A great spot that wasn't pricey, and took their time to explain what was going on…read more We have a pretty new car that was not able to be aligned. The head guy took his time to explain what was causing this issue. When I went in to the dealership, I knew what the problem was, and was able to be very succinct about what needed to be done, and that solved it. If this car wasn't still under warranty, I would definitely trust them to fix it for a reasonable price, and good quality work. I will definitely be coming back!

This is a wonderful auto service shop! They are organized, friendly, honest, and fairly priced…read more They provide ride service and loaner vehicles too. I can only speak to this location, but I have no doubt that their other locations are great too!

BEWARE. Surprised that these guys screwed me over, but they did. Mark the owner gave me a verbal…read morequote of a total cost of $1000. to replace an intake manifold on a 2016 Jeep Patriot. I agreed to the price and waited 4 weeks for the part to come in and the repair to be completed. They then charged me $1500. for that repair, handed me the paperwork after they had swiped my cc through the machine. I immediately told them I was over charged, I had been quoted $1000. for the intake manifold repair. The tech Brian told me I would have to discuss with Mark, who wasn't there. I've left letters in the drop box and left vm messages, no one returns my calls. (They did work on another vehicle of mine 2 years ago, almost $4K worth of work on Chevy Colorado.) No longer giving them any more business. Update after speaking with Mark the owner, 5/8/2024. Mark called a few days after I picked up the vehicle. Claims the "repair was a nightmare". All kinds of rust on the intake manifold bolts, 6 of the 8 bolts were rusted out and broke when he tried to remove them. He said the job should have taken him 3 hours but instead it took him 9 hours.(Really???) I told him as a customer who was given an estimate of $1000. for a repair only to be charged 50% more, I was not happy, he should have had a better idea of the condition of the vehicle and the cost to repair (Initially, I had left the vehicle at the shop, he looked the vehicle over and also diagnosed the check engine code issue and that it needed an intake manifold.) I told him given the estimate of $1000., then overcharge of $500., he had lost a customer.

Consistently helpful, on time and with the relevant expertise. They've been our go-to for years--…read morealmost since we moved here. Very recommended.

Anthony is always the best. A real car guy. One of his crew removed the screw in my tire, plugged…read moreit, good to go in a few minutes. Does state inspections, a range of services. Where I fill up after the car wash on Trapelo. .

Long story short, they were fast and friendly when I had my inspection sticker done…read more I only had two days before my inspection sticker expired and because I get off work at 4:30, I thought it was going to be hard to find a place that would take me in since most places close by 5. I got to Waverley Square by 4:45pm and Anthony was kind enough to take me in. Within 15 minutes, my car got a new sticker and I was on my way home.

I can't say enough good things about this family-owned auto body shop. My experience is always…read moreoutstanding. The quality of their workmanship is bar none. Jake and Tommy, are absolutely great--professional, knowledgeable, and personable (not to mention easy on the eyes ladies)! The staff always takes the time to explain everything clearly with honesty and results always exceed my expectations. It's rare to find a shop that combines skilled craftsmanship with such a personal, trustworthy approach. If you're looking for an auto body shop that truly cares about its customers and takes pride in their work, this is the place. Highly recommend supporting this local, family-run business! Love love love them!!

Super friendly & helpful crew at Mass Motors. Fixed up a couple dents & scratches and my car looks…read morebrand new again and all within a reasonable budget/timeframe. Really appreciated the level of service and communication throughout the repairs.

Came back from vaca and tire sensor would not go off Went…read moreby to see they could be checked. The owner was so accommodating and checked a filled all my tires Try to even offer coffe or a muffin but he said thanks anyway. What a gentleman. Much appreciate the service.

Absolutely do not go here, especially if you're not confident or knowledgable with car repairs. I…read moretook my 2 year old vehicle in for an oil change and was told my passenger CV axle was shot, the boot torn, and fluid was everywhere in my engine bay and needed to be cleaned. While they pushed me hard to have the repair done immediately, I instead went home, lifted the car, and checked myself. Nothing seemed out of the ordinary, boot was intact, and I hadn't heard any issues coming from the right-side when driving. A week later, I took my vehicle to a dealership and they confirmed that nothing is wrong. The dealership even asked for the name of this shop so they could report it to the BBB. They also do not wear masks inside the shop. Beware!

Knowledgeable friendly fast service! Would definitely recommend this service to friends!read more

I've been going to Congdon Auto the last 7 years and have not used any other mechanic since. Gary,…read moreScott and their top notch mechanics are honest, transparent and communicate with the customer every step of the way. They were able to fix my water pump / radiator within a day due to an emergency and I could not be happier. I Appreciate the people at Congdon Auto.

I picked my car up from the shop earlier today because of a burning smell. Later, while driving on…read morethe highway to Maine, my car suddenly started shaking and I smelled burning again. I thought I had blown a tire, so I got off the highway and, by pure luck, pulled into Medford Gas & Service. Victor was just about to leave for the day, but he stayed late to help me. Within minutes, he found the actual cause of the problem that had been missed before and stayed even later to fix it so I could safely get back on the road. I can't thank Victor and the team enough. They are some of the kindest, most honest people I've ever met, and they truly went above and beyond. I'll only be bringing my car here from now on. I couldn't recommend Medford Gas & Service more highly!

Just came from this place. There was a kid at the pump who must have been like 14. He said "cash…read moreonly". So I gave him $20 and said "20 of regular". He didn't say anything when he finished fueling my car, just looked at me, confused, waving me on. When he came to my window I said "Can I get a receipt or something?" He responds "Receipt?" like he doesn't understand me. I turn on my car to see if he actually filled it or not, said whatever and drove off. Most clueless useless attendant I've ever dealt with at a gas station. Never coming back here.