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    STEP Moving & Storage

    4.9 (395 reviews)
    Open Open 24 hours
    Updated 1 week ago

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    Services - STEP Moving & Storage

    In-state moving

    Out-of-state moving

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    Excellent Moving company

    The team (Eric and Dimash) was on time and took very good care of packing and loading. Zane was very responsive via email and phone with the quote. True value for the money and they did an excellent job. Highly recommend this company.

    Monica L.

    Easy to schedule, fast and reliable service! Everything went smoothly, they were very polite.

    Balaji A.

    I worked with Zane from the beginning and he was excellent to work with. Very honest and genuine in work. I have never seen a mover who has been upfront in all the cost with no hidden fees like Step moving. Very thankful that we chose this moving company. They were professional in loading everything from our home in California and moved it safely across the country to Texas. Nothing was broken and all arrived in great condition. I highly recommend them for local and cross country moves. Thank you

    Great experience with Step Moving & Storage! Chino, Mark, and Dida were professional, friendly, and worked very efficiently. They handled all of our furniture and belongings carefully, wrapped everything properly, and organized the truck really well. The entire move took only 3 hours, which was faster than I expected. The crew worked hard the whole time and made the process smooth and stress-free. Highly recommend Step Moving & Storage, especially Chino, Mark, and Dida. I would definitely use them again!

    Jesus D.

    They were so great! They showed up on time, worked very hard, and helped us with un-mounting our TV's and re-mounting the TV's at our new home. They also handled our stuff super well. I highly recommend them for any moving needs.

    Moving truck
    Chuck E.

    Step Moving arrived on time and didn't slack off like other movers. They did a great job moving all my furniture. I would definitely use them again.

    Team

    Step was great! I've moved 3 times in the last 3 years and these guys were great. They were efficient, careful and had zero complaints even though it was 100 degrees outside and a very long day. I'd definitely use them again! Thank you guys!

    The smudge that wasn't there before.
    Audrey G.

    I hired them for a one bedroom move. They were pretty quick, which was nice and the only reason they have even 2 stars. When they arrived to the new location, they wouldn't unload until I paid, even though the job wasn't done yet. They said they were charging for 3 hours, which was the minimum. They were unloading and there were 2 of their wardrobe boxes left unpacked. They said they were thinking about leaving the boxes, with no charge, or if I wanted they could unpack them. I asked to have them unpacked. They went back outside, I thought to continue unloading, but no, they left without saying a word and without unpacking the two boxes. After they left, I was unpacking and moving boxes out of the way, and saw my couch. Before they brought it over it was clean, it arrived dirty and had dirty hand prints and a large smudge of something. I contacted the company on yelp and sent pictures. They said they would talk to the team and get back to me. I messaged again after a week or two to follow up and no response. Very disappointed, can't recommend.

    Large furniture pieces
    Denise B.

    I requested an in state move an they were great! Space Y Moving was able to get everything loaded an delivered to the storage within 5 hours for a very reasonable price. Thanks so much for your hard work!

    Hoisting services
    Babak G.

    Allan and Johnny were amazing!!! We had a last minute urgent need to hoist a furniture up to the third floor, from the moment I contacted them, to the straight forward flat fee quote to how quickly they came out and how carefully and perfectly and fast they finished the job. 1000% recommended!

    Movers that helped me
    Sam S.

    Hired Space Y Moving to help me move some furniture I purchased. Rate was a good price and the contract had normal fees for large items and double drive time rate etc. The two men Dennis and I believe Antonio were very nice to me. They finished the job in the same time I anticipated so they were efficient. One thing I will complain about is that they would not assemble my bed without trying to charge me additional money even though the contract stated disassembly and reassembly of non appliance type items. First they said they'd assemble it for $400 which was insane when I said no id do it myself he tried to say he'd do it for $100. Not sure why I needed to pay additional money when the contract stated assembly but I declined and built it myself. Took me less than 40 minutes to just screw a couple bolts and slide slats in by myself. Very scammy. Although the rate was good and service was fast I don't appreciate them thinking they could scam me into additional charges when the service should've already been provided. If you do book with them just double check your contract and verify they're not trying to charge you extra.

    Super professional and excellent movers and packers. Would totally use again !!! They're GREAT!!!

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    Page 4 of 10

    Ask the Community - STEP Moving & Storage

    Hello, we have a large space that we would need help moving, what is the size of the truck?

    Hi Jose, thank you for reaching out. Our truck is 26 ft big box truck. If you have any other questions let me know please.… 

    View All 2 Questions

    Review Highlights - STEP Moving & Storage

    Alan and his team did such an excellent job my husband and I are so incredibly grateful for everything they did.

    Mentioned in 60 reviews

    Read more highlights

    Family Affair Moving - Henry covid 19 ready and working hard

    Family Affair Moving

    (964 reviews)

    We had an outstanding experience with Family Affair Moving! Ryan, Maurice, and Mario were…read moreabsolutely fantastic. They arrived right on time, worked incredibly hard from start to finish, and made our move from one apartment to another smooth and stress-free. They were friendly, courteous, professional, and treated our belongings with great care. They were also patient, respectful, and always willing to help with anything we needed. It's hard to ask for more from a moving company. I would definitely use Family Affair Moving again and highly recommend them--especially Ryan, Maurice, and Mario. Thank you for making what is usually a stressful day such a positive experience!

    We had to move suddenly over Thanksgiving weekend and I found Family Affair Moving along with two…read moreother companies. One call to Darlene and I didn't call the others. They provided more movers for the hourly cost than the other two companies and were available. Darlene was kind and amazing, and thorough in asking questions about furniture, packing, pets, and exercise equipment. Things I didn't even consider! Day of the move (Saturday after Thanksgiving) Ryan, Santos, Mario and Amir showed up on time, carefully wrapped all of our furniture with either blankets or plastic wrap. The asked questions about where things should go, and questions about how to assemble or disassemble things. This is our third move, and we are not as young as we were with our last move. We had to make two trips, but it was still within budget. Next move, I'll call them again, and pay for packing (which we thought we could do on our own in our 50s!) Book this place and don't go anywhere else! Thank you to everyone for our amazing team and the seemless move.

    Busy Bee Movers

    Busy Bee Movers

    (641 reviews)

    I had an excellent experience with Busy Bee Movers. Stan was very professional and detail-oriented…read moreduring our Zoom call to provide the estimate. Pedro, Rollan, Duman and Sam, the workers on moving day, were all extremely efficient and hardworking. They were especially helpful with disassembly and assembly of furniture. There was a queen-sized bed that needed to be disassembled and reassembled in order to be moved from the 2nd floor to the 1st floor and they completed the task within a very small time frame. They also helped with assembling a glass cabinet and two office chairs. Although we encountered an issue with our Zelle payment at the end of the move that resulted in making duplicate payments, Stan immediately assisted us by refunding the duplicate payment in full. Would 100% recommend them to anyone who needs packing or moving services!

    Hired this company for a long distance move (approx $10,000). Without a doubt, one of the worst…read moreexperiences I have had with any company in any industry. The good part was the pickup, which was well set up and performed and there were 4 people present all of whom were very good. They were all given plenty of ice cold Evian. The issues arose during delivery. One individual was present for the move into a 6 bedroom 2 story house who was completely unable to communicate with me and unable to speak a lick of English. I was concerned for their safety as they were moving extremely heavy objects up stairs and so on and I had to assist to prevent an injury to them (and my items which were not easily replaceable) - video recorded on my security cameras. While the items were packed well, the equipment to move it was very basic. A Peloton was loaded onto a tiny cart (see photo) scraping the entire bottom surface along asphalt and with the screen also bouncing on it. No care was taken bringing the items in, muddy shoes requiring significant clean up, no runners laid down to avoid damaging the wooden flooring. When I alerted the office to what was occurring, clearly upset about the situation as any customer would, I received a call from a "Mike". He was extremely combative and clearly does not know how to deal with a worried customer. The interaction was completely unprofessional (entire call is voice recorded), some highlights were being told I was "late" when I had informed them well in advance I was taking a flight half a way across the country and arrived 30 minutes before the time I had provided, not being given another employee or owners details ("they aren't here and don't want to talk to you" and being told "you will only deal with me now", obscenities including f-words were said repeatedly and when I informed them that I am a well-educated professional in the healthcare industry who has moved regularly across 8 different countries and know what a good move looks like, I was told that "[he] doesn't give a f***". I ended the contract amicably by paying the quoted amount. To his credit, I did receive an apology from Mike afterwards but frankly this behaviour was absolutely shocking towards a paying customer and there is absolutely no excuse for it and he requires retraining at the absolute minimum and/or termination. You cannot speak to a customer this way in the United States of America, and there are plenty of available safeguards to prevent this from happening. I will be reaching out to some people in DOT to look into their moving license and identifying the sole proprietor of this company as the details are not provided anywhere and this "Mike" refused to provide the details. I am interested in providing the owner the audio of my call to see what they think. Definitely would not recommend using this company under any circumstances. An absolutely shambolic experience which ruined my whole move and experience. I do understand that these moves are difficult and I have nothing against the worker who was moving the items who was put in a situation which was unmanageable. The only saving grace was a contracted worker who was pretty good and local who I had a nice chat with. Also, an individual called Stan was quite professional and was who I interacted with until this Mike character showed up.

    Mission Movers - Taking really great care of some old pieces

    Mission Movers

    (1.2k reviews)

    I used Mission Movers only once, but will definitely use again if ever needed. Appreciated the…read moreprocess with Jeremiah from the get-go through the actual move with Prev, Sutty, Khary, and Kian. They were punctual, very polite and put in extra effort in moving a few difficult pieces to an upstairs unit. I highly recommend Mission Movers!

    There's not enough stars to rate how amazing Mission Movers is…read more This was our first time ever hiring movers so we didn't know what to expect. Pricing was very transparent. Jeremiah's communication heading into the move was excellent and Mike and his team arrived right in the window they said they would. As soon as I gave them the rundown of the place, they wasted ZERO time and got straight to work - all the way until the last item was carried into the new place. Heading into this move, I was worried about taking apart our bed frames and putting them back together. Mission Movers took care of it at no extra cost. But the biggest thing for me is how friendly and HONEST the team was. One of my dining chairs was already cracked before the move and they approached me and apologized for thinking they did it. That small gesture went a long way for me and I know they were going to find a solution even if it was their fault. They also could've charged me for a full 4 hours but charged me to the exact minute they worked at 3.75 hours. Not to mention it was also a really hot day and they powered through it without a single complaint. My wife and I have said several times that we don't know how we would've done it without Mission Movers. I know exactly who I'm hiring for any of my future moves. 10/10 experience! PS: don't forget to tip your movers!!! These guys weren't expecting it and they were so grateful - it only made me wish I had more to give.

    STEP Moving & Storage - movers - Updated September 2026

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