I wrote a detailed review but it didn't print. Williams is the name of the plumber who came twice to fix one toilet and to install an ADA toilet upstairs for me. All of his work was professional, timely, and much appreciated. I felt bad that he had to carry the toilet up our 36 stairs! I was grateful that he was able to come so quickly to do the work. He is knows exactly what to do for each issue. Very nice man and definitely a hard worker. Kudos to him!! read more

Stephens did an excellent job hydrojetting our drains. They also provided an estimate to redo our backyard drains for a couple different scenarios. They were friendly and efficient. I would definitely consider them for future projects. read more

(Long overdue review) I have used Stephens consistently ever since I moved into Palos Verdes six years ago. Specifically, Oscar has always done an excellent job servicing my air conditioner. Last year, I had to have the condenser replaced. The pricing was fair, they gave me a quote in advance that I was able to compare with others just a sanity, check the price, and Oscar has always been good at advising me on what he would do if it were his own and he has never steered me wrong. This year, I experienced a warm air when I kicked on my air conditioner for the first time. Turns out, my compressor simply needed to be cleaned. It made me feel good that I have an individual and a company that I can trust that isn't going to overcharge me every time I give them a call. Thank you! read more

Stephen's does it again! Quick and attentive staff helped fix a simple problem in record time. Prompt and flexible with scheduling, and the prices are quite reasonable. Luis was the best this time around, but everyone we have had help throughout the years has been great too. That's why they are our first call when it comes to plumbing issues and will be as time goes on. Thanks Stephen's! read more

The technician sent was Williams,and he did an excellent job,very professional and thorough,he definitely deserves recognition,thank you Stephen's for the service call ,in the future going to request Williams. read more

I hate to update my review b/c the gentleman that came out was really nice. After spending 300+, I had so hoped the issue would be fixed. I even waited a week+ after the appt, but it did it abate. I did not want to be that client. I gave them a great initial review. When it was apparently not fixed, I called to get a second appt, I was told it would be $1000+ (and that the 300 I had paid earlier would not count toward that. The person that answered was not interested in my family living in a sweat lodge, or how much we had already paid. How much is this going to be I wondered?? Is there a ceiling? I am just going with a different company. Wish them the best in their endeavors, I just don't have an unlimited amount to spend. I am sure it's not like this for all. read more

We recently had a new heat/air conditioning system installed by Stephens Plumbing. They are, without question, top notch! Dealing with them was outstanding from start to finish. Our heater stopped working during a very cold spell, and Abel came out at night and repaired our ancient system just to ease my 100-year-old father's discomfort. He is the nicest guy! We knew we needed a new system in any case, so we asked Abel for a quote. He was extremely thorough and knowledgeable. So we got a few quotes, and Stephens beat them all. In only a few days, their technicians arrived for the install. Freddy, Trevor, Jeff and Abel were the most delightful, knowledgeable, cleanest technicians ever! The unit was installed in one day, and we could not be happier! Stephens Plumbing is our new 1st call for our plumbing needs. Highly recommend!!! read more

Highly recommend this business. An A+++all the way! Poncho checked my ancient HVAC system and was knowledgeable about the problem. He recommended a quick solution for the leak under the unit until I am able to get a new system. Thank you,Poncho! I am looking forward to moving forward with the new HVAC system. read more

Thank you Freddie for coming out to fix my air conditioner he knew what was he was doing. Very professional, I highly recommend.

Oscar came out to service my heater. He was very friendly and informative. A true professional, good guy. Five stars.

I had issues with my old wall heater (20 years old) with a potentially dangerous gas leak and stumbled upon this company after getting ridiculous bids from other people. Ryan, Freddy, and Trevor were all professional and managed to schedule me within 24 hours of my initial call. I was skeptical at first, but what sold me was that they offered a free inspection and estimate with plenty of time to think it over. Compared to other bids, this company gave me the best offer and response time. I usually don't give praise, but I have to commend the team for doing such a fantastic job. Normally with jobs like these, it's a one-and-done deal and next time there is another home project you try to look around for other businesses possibly. However, with this company, I feel with the excellent level of service they provide they will definitely be my first pick for any heating, plumbing, or HVAC issues in the future. read more

Stephens Plumbing, Heating & Air Conditioning - Old wall heater. There was a bad odor emanating from the bottom line valve. - Plumbing Near Me - San Pedro, California

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Pancho and his team were really helpful when relocating our AC unit. He came prepared and on time with great suggestions for placements and electrical. Overall super happy with how it turned out! read more

AC wouldn't turn on. Arrived a little late--but understood--weather has been scorching hot--they ran a little behind. Technician; Poncho was friendly, prompt, informative, and honest. read more

They provided great service for a reasonable price. The technician was trustworthy and scheduling was easy to work with.

They are amazing!!! I called on the Friday before NYE to make an appointment for a inspection and a possible cleaning of my system. I expecting not to get an appointmentfor at least a week. The amazing person on the phone said someone cpupld come out that today. They sent Oscar, who is great and extremely helpful. Oscar explained how our system worked and how to make work efficiently. Oscar also explained how to fix the issue the gas company had pointed out. We will be calling Stephens Plumbing, Heating, & Air Conditioning back. read more

I've utilized this company before in the past but was very disappointed with my last encounter. I called to schedule an inspection for my AC and was told inspections are free however once they came and completed the inspection they charged me $150 when I called the office they said their policy had changed midweek and did not honor the quote I was given. read more

Brian was sent out from Stephens Plumbing. He was personable, efficient and did not care that I was watching him work. On the contrary, he explained exactly what he was doing, which I appreciated. Brian cleaned up and fixed the issue in no time. Definitely request him if you have a plumbing issue! read more

Amazing service and attention to detail. Very fair and honest pricing. Highly recommend.

Very disappointed with this plumbing company. I am opening a new business in Palos Verdes and was having some problems with a floor drain. I was recommended Stephens, so I brought them in to snake the drain. Their young tech ran into some blockages and immediately went into the dire possibilities. I decided to halt everything to assess the situation. Stephen's still charged me the full freight of sneaking a drain, which they never cleared and never helped with any diagnosis. I still don't even have an email receipt. This is a typical case of a business "thinking" they don't need to do anything extra because they don't need the business. read more

The drain for my washing machine was backing up and my toilets were gurgling so I called Stephens Plumbing this morning and they were able to come out within a few hours. There was a clog in the main pipe and Jose Sancen was honest and explained the problem clearly. The problem was resolved today and he even gave suggestions for any future problems we may encounter. I've used Stephens plumbing in the past and they're fast, reasonably priced and great to do business with. They should be proud to have a plumber like Jose Sancen working for them. Thank you for taking care of my problem today! read more

We had Stephen's Plumbing & Heating install a new wall heater in our home. The technicians did a great job removing and installing the new unit. The process was very smooth and noise was very mi The technicians that installed my heater were Omar, Trevor, Jeff and Freddy. It was quick and easy to set up the appointment with Jeannette and Diego via phone. Will continue to use their services for maintenance and other repairs in the future. read more

Prompt. Knowledgeable. Hard working. Honest. Everything you want from a plumber. Will definitely use again.

I called last week to make an appointment for this morning. I needed the toilet tank kit replaced in one of our toilets. Diego was very helpful and professional in setting up our appointment today and said the plumber would give me a firm price when he arrived but it should be about 1 hour labor plus parts. The best quality kits are available at Home Depot for $30. So I expected a cost of around $200. When the plumber called me this morning to confirm the appointment he was quite curt. He said he was more than an hour away and didn't want to waste his time so he gave me a quote of $450 over the phone. This was very upsetting after I cleared my calendar to meet the plumber this morning. I would never recommend them unless you want to be misled and want to over pay. read more

I am disappointed. I have been calling them for an estimate in a new AC/heater. I have never received the estimate after 1 week and calling 4 times. I used this company 6 years ago and they were great. I had to use a different company since I have a deadline from home warranty; although with them I would cash out and use a local company. Bummer! read more

Horrible customer service. I already know what the issue is and simply wanted a ball park figure of cost (based off my assumptions) along with if this is within their wheelhouse to do. They would simply not give me any information unless I fork over their service fee and have a technician drive over. What a shadow business practice. read more

The techs from Stephens Plumbing have always been helpful and informative. I would recommend Oscar if possible. He listened to my concerns, checked everything out, explained the issue, and had a resolution within minutes with a new capacitor and A/C hard start kit. What a difference. Thank you Oscar. read more

We had a decades old wall furnace that needed immediate replacement as winter was coming. Figured it would be a long :-( wait for install (as other people might be thinking of upgrading their heating systems at this time.) Surprise, surprise, the job from start to finish took less than a week !!!! and that included replacing a roof vent that didn't meet current specifications via state laws. At the initial estimate, the price seemed pretty fair for a top quality heater. A few days later a couple guys came and took out the flue to the roof. And finally, today, two extremely knowleadgeble and pleasant fellows, Trevor and Freddy, came in and 'zip'! just like that we have a working furnace.!! The install took maybe two hours. So very pleased!!! Highly recommend. And now we will feel warm for the winter, and better than that will feel a lot safer because the old furnace is gone! read more

My parents are elderly and reached out to me because they needed their AC looked at since they were having some issues. I reached out to Stephen's Plumbing for assistance and was immediately impressed by the quick response and turnaround. Jeff and Trevor were the technicians we had the pleasure of meeting. They immediately answered all my questions, addressed their concerns and fixed the AC issue on the spot. They were both so patient, professional, charismatic and kind. The way they both went above and beyond to insure my parents were being heard and not just treated like some 'old people' spoke volumes. Service like this doesn't come around nowadays. Needless to say, you can count on myself and my parents to highly recommend Stephen's plumbing to anyone, especially if Jeff and Trevor are your technicians! read more

I had Stephen's plumbing HVAC come out to fix my fan motor for my air-conditioning unit of my house. Oscar was able to diagnose the problem very rapidly and once we got the repairs on the schedule, he fixed it in about 40 minutes tops. He was great at explaining the issue and how he's in a repair it and we are extremely satisfied with the service we got and we'd recommend Oscar and his company to our friends and family. Thank you so much for fixing this! read more

Freddy came to service our air conditioner which was not cooling properly. He came on time and was very knowledgeable, professional and thorough. He explained everything that he did in detail and checked all of the air conditioning ducts to make sure that they were all at the proper temperature of coolness before leaving. He wanted to make sure that we understood everything that needed work and what he did to correct it. Highly recommend Freddy and Stephens plumbing. read more

Had Stephen's service my home in PV twice in past 2months for separate issues. Both times I had amazing honest and timely service from Oscar and Omar. They found the problems and presented me with an honest straightforward solution rather then adding costs. Haven't written a yelp review in 10yrs but when you get honest objective service, I felt compelled to share my experience and feel confident in using them in the future. Highly recommended. read more

One word. Awesome! They take care of their customers and provided great service and price in replacing our AC condenser! Ryan replied back to me on Yelp and got things rolling with a complimentary diagnostic and estimate appointment with Oscar. Oscar provided all the information I needed and gave options for different brands in replacing the AC condenser or trying to fix the current (old) AC condenser. Cost-wise, replacing the AC condenser was the better option. After contacting Ryan and Oscar through email and the phone, an appointment was set up to replace the AC condenser for today. Oscar came this morning with Trevor and Joey to go over what needed to be done and had to leave to work on another project. Oscar assured me that I was in good hands with Trevor and Joey and they should be done within 6 hours. Trevor and Joey were very professional and got everything done in 3.5 hours! My friend's friend is our AC guy and we would have gone with him if he was free and available. Stephens Plumbing Heating & Air Conditioning were available and they took care of business. Thanks to Ryan, Oscar, Trevor, and Joey! read more

Called and they had someone out within an hour on a Saturday, which I appreciated as I needed to take care of a toilet issue before family was set to arrive for Easter the following day. Luis did a quick and thorough analysis, indicated the issue was different than I thought and solved our problem quickly. read more

We had a drain backup of our bathroom tub. After countless attempts to clear the drain using gel, we gave them a call. Galan and Jesus came out for an estimate and discovered our cast iron pipe beneath the house had cracked. They did an amazing job of explaining the issues and laid out the work on paper, shared photos, and videos. During the work, they explained their progress openly and give us confidence that the work was done right. Thank you for fixing our bathroom Galan and Jesus. Great professional work! read more

Called for service for a broken AC, Omar and Miguel were great at diagnosing our system and getting it fixed at a great value. They got our AC up and running in no time. They have friendly and professional service. They cleaned after themselves and made sure everything was running smooth before they left. read more

Called Stephen's plumbing to do a repair on my AC, Miguel and Omar came quick, determined the problem had a part ordered and installed by the next day! Super fast, very professional and no stress for me. Thankfully we had Miguel and Omar come out and save us from the summer heat, we are very appreciative! read more

I received a very fast reply to my initial quote request. The technician (Oscar) was very friendly and knowledgeable. He fixed my issue promptly. Highly recommended! read more

So far 5 stars! They got back to me right away. They had someone come out that day. The guy that helped me his name was Oscar! I was so satisfied with his service. He was super nice and very thorough. Not like everyone else trying to rip me off. He said he was goin to go back and Check my warranty. read more

AC had some condensation issues so I called and they got me in their schedule same day. Another visit and another good experience, thank you again Oscar! read more

I got lucky, thanks Luis for your quality work and time this Saturday morning!!! From the initial phone call to getting the service to arrive, they beat out everyone; everyone else was actually booked for the weekend. Luis, stand-up family man, excellent quick work, very welcome in our home good luck you and everything!! Fixed both our sinks. Like new now read more