I engaged RCA to renovate the tiny kitchen in my 1910 home and I couldn't be happier with the…read morefinished product! I love it. The attention to detail is outstanding. The RCA team and their subs are professional, communicative, and very easy to work with. I felt heard - like the team was collaborating with me to bring form to my vision. From initial work with Terry on design and material selection, to Warner as project manager and Adriana as project coordinator, I received clear communication for the duration of the project and they proposed solutions when surprises arose. Mold was discovered during demo, and Luis and Irma managed the crew, containment, fans and filters. The cleaning and wrap up at the end of the project was impeccable. I'll absolutely look to RCA for my next renovation project.

In one of the most difficult experiences of our lives, RCA came through for us! Water damage…read moreforced us out of our home for 3 months, and they provided exceptional value and guidance throughout. Terry showed up right away after the accident, and was able to have a plan and insurance approval to get the ball rolling ASAP. The crews that showed up were professional and skilled. Many thanks to Norberto, Denis, Adriana, Sherry, Tom, Manny and so many others! Our project manager Tim was extremely knowledgeable, helpful and thorough. Our finished product is wonderful! Thank you everyone at RCA!

They were an amazing company. They really took the time to make sure we understood what was…read morehappening and if we had any questions. They were fast. It was late on a Friday of all days and they still showed up. Now that's service. I recommended them to all my neighbors.

Very responsive and reasonably priced. We had another company that our insurance recommended give a…read morequote that was double the cost of what RestoreX was charging. Very prompt and efficient work, and they followed up after the job to make sure it was done right. Highly recommend them!

AVOID this company if you expect professionalism or basic respect…read more Chris gave me one of the most disrespectful service experiences I've ever had. The moment I explained that I smelled dog urine in the carpet, he immediately dismissed me, repeatedly telling me he'd "been doing this for 30 years" instead of actually listening to what I was saying. The most disturbing part of the visit was that he eventually stopped speaking to me entirely and directed his attention only to the man who was with me. He even walked away from me in the middle of our conversation. I left feeling belittled, ignored and treated as though my opinion didn't matter. Based on the way he interacted with me, I found his behavior toward me as a woman deeply disrespectful. He also wore his outside shoes throughout my home, insisted the issue was candle residue despite there being no candle wax, and then left before completing the job. The carpet issue was never resolved. If your first instinct when a customer raises a concern is to dismiss them, talk over them, ignore them and walk away without finishing the work, you have no business providing customer service. This was an appalling experience and I would strongly encourage others to look elsewhere.

The real deal. I checked the reviews and then decided to go with Sonoma County Carpet Care. I read…read morethat Chris is a nice guy, professional ,does a good job, and is not a "gouger" (check/check/check/check) We are pleased, and will use him again.

I told them in detail what I wanted done. I was quoted $150-$200…read more When they came in person they wanted to charge me $700!! Scammers

I am so happy I chose Environmental Cleaning Services! Not only did I receive a prompt and…read moreprofessional reply but the home cleaning service I got was above and beyond! Beforehand, I was introduced to Lupe and Adan to review my home and we addressed my needs and concerns. Upon my first cleaning service, Lupe and her coworker went straight to work and not only addressed all my cleaning needs but then some! I was throughly impressed by the overall results and I have already scheduled for them to return! I am most happy with how my home looks and it smells beautiful! Thank you Environmental Cleaning Services!

The team at CVE was great. I was in the middle of a demo project to remove some water damaged…read morematerials when we ran into some possible Asbestos flooring. CVE called me and gave me a quote within 30 minutes of posting the project, and had a team onsite within a few hours on a Saturday. They were professional, set up containment, and finished the demolition, assessment, and drying before anyone else had even gotten back to me.

They turned a horrible situation into a workable one. Response was immediate, work was clean and…read moretight! Hope you never need them but if you do, these are you guys!!!!!

ServiceMaster Restore in the North Bay (Benicia / Santa Rosa area) charged me $285 for a crawlspace…read moreinspection and estimate related to flood damage. I provided a detailed crawlspace scope document and specific questions beforehand because the work needed to meet NFIP insurance documentation requirements. Jorge sent an estimate that was a generic Xactimate report that did not address the scope provided or answer the written questions I sent multiple times. It concluded the structure was "dry" but included no inspection documentation or moisture readings. The work authorization also listed a contractor license that is expired, and when I asked for the active license number and contracting entity, I was directed to the CSLB search page rather than being given the information requested. After several weeks of trying to resolve these issues, I requested a refund for the estimate fee.

We were on vacation when our home flooded. Service Master came in within an hour or so after we…read morecalled. When we arrived home our things were packed in an impeccable manner. Shelly was the lead of the team packing our home and we immediately trusted her implicitly. Her professionalism and sweet personality brought us so much peace through the process. Thank you for taking good care of us, team! You are amazing!

We recently had water damage at a rental house due to a leaky dishwasher. The water damage required…read morereplacement of the cabinets and flooring. In the case of our rental property, the flooring was vinyl and extended into three other adjoining rooms (dining area, living space, bathroom and kitchen). The repair really had the potential to be a mess... I was most concerned with the impact on my tenants as they were continuing to live in the house during the repair. Belfor coordinated the removal of the flooring, removal of the cabinets and the final replacement of the floor, cabinetry and baseboard in a timely fashion. I was so impressed! The team lined up the repair so that there was limited impact to our tenants. Ultimately the results were beautiful! I was so happy with the outcome. Our tenants are very happy too! I would highly recommend Belfor. Big thanks to Brett and Daren for their heroic efforts to help mitigate a lengthy repair.

First off I would like to say, for anyone living in Sonoma County please do not use this company…read morefor any restoration after the fires. This company is poorly managed & intimate their employees. Employees were required to work 10 hour shifts six days a week with no guidance or training. Management extremely intimidated their employees and they also do not share an open door policy for any concerns that the employees might have. Manager Alfredo for the Kaiser Santa Rosa site was extremely unprofessional and lacks any knowledge of managing. I am an employee at Kaiser Permanente and will be voicing my concerns with our management team, facilities director and also our chief of staff. Do not hire this company for any projects Sonoma County!!

I wish we had known about NRT in 2017. We had a very unpleasant, negative experience with another…read morevendor cleaning our smoke damaged home after the Tubbs Fire. Basically they didn't clean it, were evasive, difficult to reach, were dishonest and lost some of our belongings. They were paid by our insurance company for the services they didn't complete. Salvador at NRT is amazing! He helped us through a difficult time after we sustained smoke damage to our home due to the Kinkade fires. He was informative, kind, and communicative during the whole process. He did exactly what he said he would do. His teams were kind, professional, timely and most of all, did an amazing job cleaning our home and eradicating the smoke smell. Salvador and his team are worth their weight in gold. I would never use another company for restoration!

So far so good they are doing an amazing job will add more when the complete the work but so far…read moreit's been great.