They removed the old basement carpeting, fixed the concrete where needed, and put down hardwood…read more The crew did a great job and cleaned up!! Highly recommend. I got a Costco discount through them. It has been about 10 months and everything still is beautiful.

We went to Stering to get hlep with a custom area rug. Chris Davies was fantastic to work with and…read morewe ended up with a nicely bound cutom area rug using a high quality Shaw carpet. We are thrilled with the results and the service we received. They have a good selection of quality carpets and were very helpful in the selection process within our budget.

We could not be more impressed with our experience at Custom Floor & Design. From start to finish,…read morethey went far beyond my expectations. Their extreme level of craftsmanship and attention to detail truly speaks for itself, and the final result delivered tremendous actual value--not just aesthetically, but in outstanding quality and durability. Their design specialist, Han, efficiently explained all the proper materials needed to complete the project. And this was no small project....an entire (freshly painted) home to inlcude carpet, refinish wood flooring, and adding LVP. His expertise, attention to detail, and organization made the process seamless and gave me confidence that every detail was being handled with care. Benny, the owner, went above and beyond by personally double-checking the contract, verifying the quantity of top-shelf materials needed, and even surveying the home himself as a courtesy. That level of involvement and commitment to excellence is rare and greatly appreciated. Edward completed the work with a remarkable eye for the finishing touches, and ensured everything came together flawlessly. His precision and craftsmanship were evident in every corner and truly elevated the final result. What certianly stood out just as much as the work itself was their outstanding and transparent communication. Every step of the process was clearly explained, timelines were realistic and honored, and any questions we had were answered promptly and honestly. If you're looking for a team that delivers exceptional results while making the entire process smooth and stress-free, without question or hesitation, we highly recommend Custom Floor & Design.

Highly recommend, we've used them for multiple homes and they give great service and prices. Always…read moreprofessional and flooring delivered timely.

Select replaced our basement flooring (floating LVT) after a water heater flood. They had…read moreinstalled the prior floor. Fred is easy to work with and always provides a great value. His installers did an outstanding job and cleaned up prior to leaving the site. We have used Fred and Select for more than 15 years - because of the high quality work and professionalism. during that time, Select has replaced/installed all of the flooring (carpet, LVT, hardwood) throughout our house. I highly recommend Select Flooring, Kitchen & Bath. Bob A

We worked with Fred at Select Flooring, Kitchen & Bath to install a stair runner. This is the 2nd…read moretime we have worked with this business. They also installed our hardwood floors when we moved into our home several years ago. We had an amazing experience from the first meeting to discuss carpet options to installation. We are thrilled with the outcome and don't hesitate to recommend this business!

When it came to new flooring, I wanted to go local with a shop in my community. Fred was wonderful…read moreto work with. He helped me pick out carpeting and vinyl for my new home that was in my budget, pet friendly and beautiful. I also wanted to refinish the flooring - Fred is an expert and could identify the type of wood on sight and was able to make great recommendations for how to go about the job. Fred's team finished all of the carpeting, vinyl and refinishing within 6 days. When they discovered rotting floor boards, his team did an amazing job of removing the damaged wood and replacing the plywood. Overall I had a great experience and would highly recommend Fred and his team. Thank you for the beautiful job and finishing everything on time so I could move in!!

Great company and personal service! We walked in just to take a look at new hardwood flooring and…read moreLVT and see what they had to offer and we were pleasantly surprised!!! Fred was super knowledgeable about all of the flooring choices offered, and despite the size of the store, they have a lot. I changed my mind plenty of times and Fred explained all the different types of flooring suitable for our house. We had been to plenty of big box stores and some local boutique flooring stores and this was the most personal service we found by far. My only complaint is not going there first.

I contracted Loudoun Valley Floors for a stair refinishing project, which included installing new…read morestair treads, risers, and staining as part of a larger flooring job. **In reply to the business: You company's years in business doesn't have anything to do with the multiple 2025 reviews for your crew's current poor quality/issues with staining. I would recommend potential customers look at other recent Yelp 1 star reviews for Loudoun Valley Floor's current quality standards for staining. And thank you for confirming that after a year, your most recent attempt at staining options, that your company has not been able to find a correct stain method to come even close to our LVT that was also purchased from your showroom at the same time.** ** Issues are still unresolved after about a year and Matthew Ange an owner who never contacted me to resolve this mess has placed a mechanics lien on the house. ** The initial staining attempt on the new stair treads produced an uneven greenish tone. After I provided photos of the issue, my concerns were initially dismissed as incorrect. It was only after further insistence that they arranged an in-person inspection. The crew that showed up agreed that stairs needed to be redone. In an attempt to correct the staining, the stair treads were sanded down and treated with a bleaching process. However, this resulted in a purple undertone. Based on my research after the poorly done "correction", I found out that the green and purple tones in red oak staining are often due to unprofessional work. These issues arise from improper handling of the wood's high tannin content, which can cause color blotches if not addressed through proper preparation or sealing techniques. Tannin pull, where tannins leach unevenly, is a known problem that professionals should anticipate and prevent, especially in oaks, leading to reported discolorations in green or purple. Following the purple toned wood stairs and landings outcome, new stain samples were provided for my selection, but they were dropped off almost a month after promised. These samples were applied only to unstained and unbleached wood, which does not accurately represent the potential outcome on my purple-toned wood. Due to this mismatch, I have been unable (but pressured) to select a stain or authorize further work as the final color cannot be reliably predicted. I have withheld permission for another staining attempt to avoid a scenario where the work is deemed "complete" despite unsatisfactory results, potentially obligating me to pay. In addition to the stain color, the application process was sloppy, leading to splatters and damage that extends beyond the scope of simple touch-up painting as outlined in the contract. Remediation would involve at a minimum sanding and applying multiple coats of paint to cover the stains as well as complete molding replacement in some sections. In certain areas, molding was rebuilt using filler, resulting in a substandard finish that requires complete replacement rather than minor repairs. Additionally I had selected "shoe molding" from the two available white samples at the sales desk during the contract signing. I specifically chose the shoe molding sample over the quarter round sample that was also presented. Despite this clear selection and it being line itemed in the contract as shoe molding, they instead installed quarter round molding. When confronted, they claimed that shoe molding and quarter round were the same thing, even though the samples I reviewed were distinctly different and I had explicitly picked shoe molding. Their initial resolution offered was a discount, but this did not address my preference and contract for shoe molding. Subsequently, they finally proposed replacing the quarter round with shoe molding, but this would require me to pay additional costs even though the contract states shoe molding. "We can install new ¾" X ¾" White Scotia shoe molding (still needs to painted) 600 lf @ $1.95 for a total of $1170.00." As far as follow-ups with the company, I have had to deal with no shows, late arrivals, and unexpected visits, which has shown their lack of concern or value for my time. I have asked multiple times for both parties to mutually agree to walk away from the project so that I could hire another company to complete the job, but they have refused. As a result of these unresolved disputes and my refusal to accept the proposed resolutions, one of the owners of Loudoun Valley Floors (Matthew Ange) who has never contacted me about this mess, has filed a mechanics lien on the property for the unpaid balance on unfinished work.

We hired Loudoun Valley Floors to refinish our hardwood floors, replace the carpet, and update the…read morestairs. The estimator arrived on time and provided a detailed estimate, explaining the type of wood and showing us stain colors that would complement it. However, when the subcontracted installers arrived, they informed us that the wood was actually a different type than what we were told -- which meant the stain color we selected would look completely different. That issue aside, the bigger problem was the quality of the work. At the consultation, we were advised to have the room painted before the flooring was done, which we did. Unfortunately, the installers got stain all over the freshly painted trim and stair areas and didn't bother to clean or repair it. They also said they couldn't stain the risers because that wasn't part of their job. When I spoke with the representative, the only compensation offered was a $100 refund -- nowhere near enough to cover the cost of hiring a painter to fix the damage. It's been a year, and I'm still going back and touching up the poor workmanship they left behind. I would never use or recommend Loudoun Valley Floors again.

I would give this company a zero-star rating if that were an option. I scheduled an appointment for…read morea quote, rearranged my day, and spent hours preparing and waiting for their representative. The appointment time came and went, and no one called, showed up, or provided any explanation. Whatever the reason for missing the appointment, the least they could have done was notify me and cancel or reschedule. Instead, they showed a complete lack of professionalism and respect for my time. Based on this experience, I cannot recommend this company.

I had 2 levels of flooring replaced with LVP. The basement was great - because it was on slab. They…read moredid the main level of my home and the LVP constantly gapped. I called their people out multiple times to get it fixed, which only ended up being a temporary solution. After a year, it's also gapping on the sides. I called the owner several times to get him out here to fix it. He said we should have bought hardwood (for the kitchen?) because they nail down the flooring. The main level flexes where the most walking occurs, so because we bought that, the gapping is our fault (what??). He could have informed us of that in his original quote and we would have purchased a fix so this wouldn't have been an issue. He said since it was over a year, he could have someone come out to fix it at a discount, but was pretty terrible at getting back to me with any date/times. We also have mis-matched pieces because they didn't get the right color for one or two boxes. They did a wonderful job with the hardwood on the stairs and the stain matching for the quarter round. I still wouldn't recommend them or work with them again. I'm having to hire a new contractor to completely replace the floors on the main level. I'm out $3000+

The whole process from Patrick coming to our house to measure and talk about the products, to our…read morevisit to the showroom to find the right flooring, to the great experience we had with the installation crew has been outstanding! The final product is fantastic and we are K&K Floor fans!

I had a great experience with K&K. Their initial estimate was higher than others, but, Patrick was…read moreso responsive I went with them anyway. And, once I picked floors it turned out that they were comparable or a bit less than other companies. K&K was able to take up old engineered hardwood and install new engineered hardwood in my entire condo in just three days. The staff worked hard, but with care, right down to placing furniture on cardboard so it wouldn't damage my new floors, and vacuuming up wood scraps at the end of the day so my cat wouldn't get a splinter. When it turned out my dishwasher was leaking, they even helped me remove it so we could put new floors under it. Overall, I would 100% recommend this company. They did great work, and offered great customer service too.

Thanks to the team at Galaxy for guiding us step by step from design to execution! Their service…read morewas truly A+ -- a complete A-to-Z experience.

Galaxy remodeled our kitchen and did a fantastic job. Way better than other contractors I've worked…read morewith previously. We had them out again to remodel our basement. Again, great work. We'll continue to use them for future projects.