2 stars because the bagel was delicious but everything else about our experience was disappointing. I ordered a tuna melt with avocado as an add on. It came without cheese (despite the menu saying it came with lettuce, tomato, and cheese) and it was also burnt to a crisp. The chocolate chip muffin I purchased for my children to split was raw in the middle. The woman at the register was very rude. read more

I really like this place but came here today and they forgot about my order. After 25 minutes (knowing this place is busy at this time), I asked about whether or not they had forgotten about me. They reprinted my ticket and put it at the end. When asked if they would expedite it because of the mistake, they said no and that I had to wait. This is not the first time we have had bad service here so I am posting a negative review in hopes they can turn it around. The bagels are great but the service has been consistently bad at the register. It is a shame and will be the place's undoing. read more

I was excited to try this place, but unfortunately it ended in disappointment. I was the only person in line and was ignored for the first 5 minutes. After placing my order I waited another 12 minutes for my two bagels (only 3 other customers in the place and several people working). As I sat and waited for my food, I noticed the cashier take money from a customer with gloves on...seconds later, with the same gloves, the cashier handled the bagels. Total turn off. I won't be back. As for the bagels they were fine...nothing amazing. The cream cheese was excellent. There are several better places in the area. Management: PLEASE TRAIN YOUR STAFF ON BASIC HYGINE AND CUSTOMER SERVICE. read more

We called in an order of a dozen egg bagels yesterday. The woman took our order and said it would be ready today at 8am. We arrived around 11:30am. The cashier took our money and said our order "would be right out." We then waited 30 minutes with no explanation provided. After 30 minutes we were told the order had never been taken and they were lucky they had enough dough to make the bagels. My issue is if they knew they did not have the order ready it would have been nice to let us know. We could have not been waiting around for 30 minutes. And readers be forewarned, just order your big orders at the Center road location. With all of this being said, the lady was polite and did make the bagels so thank you for that. read more

I have had bagels in Montreal and NYC. Steve's is the perfect blend of Montreal crusty outside and NYC chew inside. Also, Jennifer (I hope I remember her name correctly) is great!! read more

People that work there are have no customer service. There is always a long wait, things are supposed to be done in a timely manner and there is always a long wait. The food is not as good as it used to be a few years ago. The bagels aren't as good as they were before and the cream cheese also has changed. The tables were all dirty I would never come back here again read more

great service to our large party, even gave us a free cookie!! the bagels were amazing.

Cramped space full of messy displays. The staff was arguing. Prices SKY HIGH. There are only two or three dine in tables.

Love the variety of sandwiches at Steve's! The fresh New York style bagels are the best around. My personal favorite is the Queen Leslie sandwich! So delicious! read more

Steve's Bagels - Queen Leslie! - Delis Near Me - Manchester, Connecticut

Bagel selection is Awesome, the Garlic n Herb Cream Cheese and Bacon Cream Cheese is the best. Staff is friendly.

These bagels are just perfect! Crunchy outside and light and delish inside! Love the Everything bagels especially. Small business doing it right. read more

Terrible service, underwhelming food. I waited 45 minutes for a breakfast sandwich. The whole time I waited the cook was talking to another employee who was doing nothing. They didn't even apologize for the wait. Also in the parking lot I found a used urinary catheter. I get that this isn't their fault, but people don't do nasty things in nice places. read more

Refill coffee $1.29 and they had my favorite flavor Blueberry Maine Wild Blueberry by Boston Best Coffee company!!! They also serve Cold Brew Coffee & Nitro Cold Brew. This location had a very expanded Sandwich & Signature Sandwich menu including Smoke Turkey Cranberry Sandwich to The Empire Bomb which is marinated grilled steak with sautéed peppers & onions and melted cheese on a grinder! Not to mention Famous Egg Sandwiches & Omelettes, Bagels (Ny Style), Schmeers & more! Can't wait to return for their sandwiches!!! Congratulations!!!! read more

my absolute favorite bagel place love the food worth the wait worth the "hidden prices" (as people keep mentioning) please be considerate of that fact that they have a lot of customers and that they are trying to get everybodys order out and theyre making it with a lot of love read more

Nice joint locally owned and operated. Good staff . Nice location give it a try Try there bagels baked fresh daily and their lunch sandwiches are not bad either. Either way it a good place to try. read more

great bagel sandwiches, had the steak egg and cheese on a jalapeño cheddar bagel. highly recommend

An absolute shit show......EVERY.TIME This place is notoriously SLOW!!!!! The food ain't bad but the service is abysmal. This Mr.Steve guy should be embarrassed to own these restaurants. The one near Vernon is actually worse... I always say to myself don't go there, don't go there they are so slow. The place is always empty when I go and they always take at least 30 min to make your order. Today I met my wife for lunch. Ordered at 1220 her sandwich was done at 1240 sitting on the counter. She got it and it was cold not toasted like she ordered. Being pregnant you can't eat deli meats unless it's heated. So that was a waste of money. Second sandwich was a simple bacon egg cheese extra bacon on a bagel. I was a breakfast cook for 20 years and it takes literally 2 min to make a fresh egg sandwich. If the cook wasn't busy looking at his phone he could move quicker. Got my food 20 min later ( surprise surprise no extra bacon and was charged for it)!!!! On a timed lunch break, it was impossible to eat there. Got up and asked for a refund. There were two people next to us that ordered after us and were waiting just as long. When we left they yell out their window to us "NEVER AGAIN!!!!!!" Stay away this place blows. read more

I always look forward to the weekend. After a long week of work, it it sheer bliss to have time that solely belongs to you. The first thing I often do is to pay a visit to Steve's Bagels on West Center St. in Manchester. Getting there early, however, is a must. The shop is always popular with the early crowd. It is apparent that I am also not the only one that enjoys fresh Steve's Bagels. The store carries many different types and flavor of bagels - all of them superb. Indeed, the bagels at Steve's clearly can compete with the bagels I buy in New York City, the mecca of fine bagels. And I am a New Yorker!!! Sometimes I carry Steve's Bagels with me to NYC. But, in addition to the fine bagels, the employees at Steve's Bagels are wonderful and keep me returning.. They truly are friendly and makes each customer feel special. They are that way every time I enter. If you enjoy fine bagels, look no further than Steve's Bagels in Manchester. P.S. It is a lot closer than New York City! R. Cooper Manchester Ct. read more

Ok I see the bad reviews but here is the thing. If you want a sack of bagels you will need to go to New Jersey to find better. As far as the service get over it. Order your bagels and stand there and wait, any lip and no soup for you! read more

Best bagels around Vernon, but the jalapeño bagel just has jalapeño paste on top., very unsatisfying. hours on Yelp are wrong! Nothing worse than working a 24 hour shift and looking forward to a bagel Sammy and pulling up and they're not open when they said they were! Still the best everything bagel around. read more

How is this place earning 5 star reviews? Pretty much a joke of a business. On weekends, workers leave the phone off the hook and online ordering inactive. Finally get an answer on the phone? Put you on hold for 10+ min then hang up on you. Think they are busy? Barely. We go in person and see half the place empty. What happens when you order in person? Youll wait 20min for an egg sandwich thatll be unreal sloppy. Workers look miserable as well. Prices are way too high for a place that doesnt have the professionalism or quality to back it. Weve given this place multiple shots at redemption because im so hopeful for a better experience...and its literally the same exact thing everytime! Youre better off at Dunkin...and that says a lot! Never again! read more

I've gone there twice, bagels or great flavor crispy on the outside soft on the inside. The only problem is that the food is greasy. I wanted to give them a second chance on the second order and it still was greasy. I won't be going back simply because of the grease but if you want to get a bagel with some cream cheese cause they have great varieties I recommend that you do that but don't get any breakfast items. I have not tried there for lunch. They do have quite a menu, but I don't think that I would be going back there anytime soon just because of the experience with breakfast. read more

Food is always really good but the service is really really bad! People cursing and refusing to help. Also takes very long to get your order..... read more

Would have to agree with the majority of the reviews so far. Really good bagels, extensive menu, generous with the cream cheese, HOWEVER service is a huge hit or miss. You are likely to have a better attitude after waiting 20 min for your bagel than any of the staff had on their arrival. I don't think I've ever gotten a smile in return. Service is slow. Doesn't matter if you've called ahead. Granted, they do seem to be popular and quite busy but the efficiency is not there. I go to Steve's when I have no commitments and can afford the wait time it takes to turn around 1-2 toasted bagels. The variety and quality of the bagels is what gets me going back. read more

Bad experience. These guys have no understanding of service. Try Between Rounds just down the road. I've been 3 times - never again. read more

let me start by saying that I went there because I had a great experience the first time I went. I expected a great second experience. BUT that was not the case. first of all, there were no prices on the menu. so I was very surprised when I ordered two sandwiches which each had one egg, bacon and cheese. it cost almost $21. I asked for one on a croissant and one on a hard roll. after a lengthy wait my name was called. I took my bag and drove away. Once on the road, I opened the bag and found two croissant sandwiches that were warm but not hot. very disappointed in the price, the long wait, the incorrect order and the condition of the food. read more

Great food but terrible service and extensive wait time. Even calling ahead you still have to wait. Have been a few times to see if any improvement...still the same.. read more

Awesome bagels especially the spud, always get my eggs cooked just right and the bagels can't get any fresher

Hours listed say the shop opens at 630am. Arrived just after 7am. Doors were locked. Woman behind the counter looked at us and then went back to working, completely ignoring us. As we're leaving, another customer pulls in. Same thing. Doors remained locked and the worker ignored this customer too. Won't waste my time going back.. read more

I was told my order would take about 10 min 4 people who came after me got there order, i spent 20$ for a steak and cheese got bread a bunch of Mayo and barely any steak or cheese a bunch of vegetables and I'm trying to call them and they keep telling me to wait by the time i get out of work they're closed ! Poor customer service honestly this place is straight bullshit read more

We loved when a Steve's bagels opened closer to our house. The only downside of this place is that the service is slowwwwwwwwwww. If you can, i recommend calling your order in before you get there and at least it's generally ready when you show up. Bagels are great, love their egg sandwiches and their flavored cream cheese is bang on read more

Hate to do this, but I cannot recommend this place. Great bagels, horrendous customer service. Been put on hold 5, even 10 minutes when I try to order ahead as they suggest. Then they never pick up. Try to go inside and you will wait a while...and then they get the order wrong. Want to support local businesses, but this is asking too much. read more

This location has just opened a few months ago and I've heard great things (also a few caveats). Just ran in for a few bagels to bring home to the fam. The selection was still pretty good by noon on a Saturday; went with some cinnamon raisin, pepper jack and cheddar. Grabbed a 1/4 of plain cream cheese for $2 which I thought was a good deal unlike other bagel places where it feels like highway robbery to get a side. Grabbed two m&m chocolate chip cookies as well. Everything was delicious and also I have to say, unique! The cinnamon raisin had this little bit of "candied" flavor just really good and unlike any other I've ever had. The pepper jack had this yummy spicy smear going on. Made a sandwich with that and it came out really well. The cookies were slightly soft baked and I would recommend. Friends had warned me to check my order before leaving (they'd had mistakes/items missing before) but it was no issue, all my items were there, granted I did not order anything beyond the bagels really. Having seen the menu I'll be back to try one of their sandwiches/soups for sure. Overall, the bagel consistency was fluffier than any other bagel place I've had, while it was still filling and although substantial, not chewy. Highly recommended! read more

Coffee is kinda more like brown sadness water, but I can overlook that at a bagel shop. I wasn't feeling like a bagel so I opted for a ham, egg and cheese croissant. This sandwich had potential, I could barely taste it, but it was there. What went wrong? They grilled the croissant in a very salty, buttery substance...no warning. Got back to the office and realized I purchased a salt lick instead of a delicious sandwich. I will remember to ask for my croissant plain next time and skip the brew. read more

DELICIOUS!!! I decided to stop in there today for some take out. I pass by this place every day on 83 and have never tried it, but I was in the mood for something new and also wanted to support a local business. The restaurant itself is very homey feeling. I was greeted the moment I walked through the door which was nice considering there were quite a few other customers in there as well. When I placed my order, their service was quick and they addressed me by name when they had a question about my order, and then brought my to go bag right out to me. It took me a while to decide what I wanted because there were so many options and the whole menu sounded appetizing! I finally chose to go with the chicken salad with lettuce, tomato (added onion) on a toasted everything bagel. SO GOOD!!! It came with a small bag of chips and a large pickle. Price was very fair for the size of the sandwich itself. 9$ for everything. I will definitely be back to try out the rest of the menu. Really enjoyed this place. read more

Steve's Bagels - Chicken salad with lettuce, tomato and onion on a toasted everything bagel. - Delis Near Me - Manchester, Connecticut

Fantastic Ny style bagels. Just they don't open early enough. And it gets very busy early in the morning. People waiting at the door.

Food was mediocre (chicken parm was very bland) bagels are good. They cary a good line of chips, drinks and baked goods but they take FOREVER! Do not plan on stopping in and grabbing a quick bite to go, plan in a decent wait took almost 20min to get a single sandwich, save yourself time and go to Reins! read more

My son absolutely loves the jalapeño cheddar bagel breakfast sandwich from Steves Bagel and I know it's usually busy on Sunday mornings, so I typically call the order in. This morning I tried calling in, was put on hold for 21 minutes, then got hung up on. I tried calling back and was hung up on a second time. After that I called three more times and couldn't get through. I certainly understand that it's busy but it's completely disrespectful to customers to waste their time. If you don't have the capacity to take phone orders, please just say that instead of saying "please hold" and constantly hanging up on customers. read more

This place is a great stop to pick up a bagel or sandwich on the road with great customer service. always greeted with a smile, food comes quick and tastes amazing. 10/10 bagel shop. read more

Great quality & service! Bacon egg & cheddar on a cheddar bagel was amazing & the Oreo muffin is my new favorite. The gentleman helping me made great (and honest) recommendations, it was quick and can't wait to go back! read more