Great service and prices, honest answers. They have been consistently helpful with no up selling.

Our Subaru Crosstrek had a clogged heater core...augh! Nick and his crew totally took care of it. Not an easy task. Really pleased with their service. Car was fixed quickly and at a reasonable price. Thank you so much! read more

Excellent fast service Couldn't be happier with my subaru My subaru was over heating for a few months,i took it to a other shop first left it for a week there and they couldnt find anything wrong with it and still over heated Then took it to PIA told me what it was and fixed it with in a few hours of leaving it there read more

Came here to get an oil change and once over of the whole car, Nick and the other employees there took the time to explain to me what needed done in the future, and were able to sell me the parts and install them at a reasonable price. Overall I'm very satisfied with my experience working with PIA and will absolutely be coming back the next time I need work done! read more

Go to Drive Auto Sports Looks like the idle issue I was also having was caused by improper modding of the fuel system. This shop told me I didn't need new lines or fuel rails for my mods but that was incorrect. Also they left a fuel line loose which popped off and sprayed everywhere and installed the cylinder 4 cooling mod on the wrong coolant lines. read more

Over the past 10 years, I've taken my three different Outbacks to PIA and always had a good experience. Their mechanics are very knowledgeable and courteous, always willing to go the extra mile to provide good service. This includes giving information and advice over the phone that has saved me money and piece of mind, especially on a long trip when they they helped me diagnose a problem that I was able to rectify myself without going to a repair shop. This is one of the best auto shops I've ever visited. Highly recommended! read more

I'm glad I found Pacific Auto Import and I'm very happy with the work they performed on my WRX. There's definitely a lot of shops that work on Subarus, but it's especially nice to have a shop that specializes on them when it comes to dynotuning. This family run shop was also more reasonably priced than other shops closer to me. The entire experience was friendly and professional read more

Friendly, honest, excellent mechanics. I'm not a car person. Will use them from here on out!

I took my car to PIA to get my turbo replaced (they identified that it had a leak). I have a warranty plan on my car so it was covered for the replacement. They handled all of the hassle with the warranty company and are always thoughtful in helping diagnose the issues your car has. The one area that they could polish up on is when calling back customers to give them progress updates. They are super busy so I know it can be overlooked, but that's really my only gripe. Overall they are great and I would highly recommend. read more

Breathe easy fellow Subaru owners, for you've stumbled upon a holy site for our boxer engines. I initially came across PIA in 2020. Mike and the team are a fountain of knowledge and took great care building my '06 STi from top to bottom. Meticulous, passionate about their craft and always willing to answer questions; there's no other place I would trust with my Hawkeye. read more

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If you're thinking about bringing your Subie in to get some work done, don't even think about going to the Subaru Dealership like I did. Bring it straight in here, they will have your car come out the way you expect it to! I needed work on my 06 WRX in because it had issues with the rpms fluctuating at idle and I brought it to two different mechanics before coming here and that was my mistake. Both mechanics couldn't pinpoint the issue and actually lead me in the wrong direction. I let Andrew at PIA know the problems I was having, prior work done on the car, etc and his team went to work. Turns out my intake manifold had a bunch of air leaks due to worn out hoses and gaskets and he had all of them replaced and on top of that made a custom map and removed my CEL. Very knowledgable team here, I'd recommend them to anybody. I'm definitely coming back if I run into more issues with my car read more

They specialize in Subaru therefore only work on Subaru. They are very knowledgeable and great customer service! Would come back again and again! I know my car will be equal to if not safer than the dealership work and more cost friendly than the dealership! read more

Rad dudes, and I'm 1000% confident they know their stuff and will care about me and my car. I'm accustomed to doing a lot of work on my own or having a business discount at other shops, so the price always surprises me a little bit; perhaps I'm just not familiar with market prices. But small things like oil changes, I will be doing elsewhere. Any larger concerns or checks or questions about any Subaru's at all, I'll be going to see these guys. read more

I've been taking my Impreza to this family-run Subaru-focused shop since 2006. If you love your car, like I do, this is the place to have it worked on. read more

Steve's Pacific Import Auto - Auto Repair Near Me - Tacoma, Washington

I called to have the team at PIA assess my 2010 Subaru Forester they checked it out and gave me an honest assessment free of charge! Now I know why my friend so highly recommended them! read more

This place is awesome these guys definitely know what theyre talking about. I have a 2013 sti, they can do just about anything your looking for. read more

Steve's Pacific Import Auto - Auto Repair Near Me - Tacoma, Washington

My subie needed some engine work done and the dealership quoted me thousands to fix it. I knew I needed to shop around. A friend told me about this place and I couldn't be more happier he did. The quote was reasonable and all the guys I talked too were professional and funny. I will take her here again if I need anything else done. Check these guys out. You won't be disappointed! Ps they have cute dogs here too read more

There's no words that I can use to express my love for PIA. Seriously. They will take care of you and your car. This is my very first Subaru and I wanted it to be taken care of. I tried another independent Subaru specific shop that was closer to me to install a rear sway bar. After about a year I hear some squeaking in the back, I took it to PIA and they pointed out that it was installed upside down! I did take it back to the other shop to have them flip it. The point of the story is that I will never take my Subaru anywhere else. These guys know their stuff! And they haz Tootsie Rolls. All. The. Time. read more

Steve's Pacific Import Auto - Steve's super cool Forester! - Auto Repair Near Me - Tacoma, Washington

What can I say about this shop that hasn't been said before. A honest mechanic is an invaluable resource. This is what Steve provides in his shop. Have you ever walked out of a repair shop, because you felt like you were getting the once over? You won't get that treatment here. Not only will you get an honest assessment of your vehicle problems, but you will get a fair service quote too. Family run business and I'm glad I turned to them for my Subaru needs. The only negative thing I can say is I wish they serviced more brands, so I could take all of my vehicles to them for service. read more

Holy grail for your boxer engines. Whatever your subaru needs are PIA is the best for you. I must warn you the waittimes can be long even for simple oil changes and checks. Dyno is usually booked out for about 3 weeks too. read more

I drive from Seattle to have my Baja repaired, maintained, and modified by one of the finest Subaru shops around. The all-star crew has swapped the engine, replaced struts, and given the car a 4" ADF lift. It drives, tracks, and handles FAR better than expected. As far as I can tell, there is no obstacle that PIA cannot overcome. This shop solves problems, inspires confidence, and has reasonable rates. read more

I have been going to PIA for many years to have my Subaru's regularly serviced for everything outside of warranty work and here is the reason why. I recently had a major tune up on my 2009 Forester. Fortunately they also found a crack in my radiator and I had to have that replaced as well. I ended up having a couple of follow up issues and had to bring it in again. The issues were diagnosed and got taken care of right away. Free of charge. One issue was pretty extensive labor wise and would have normally been a costly fix. This is the kind of service that I have been given throughout the years with PIA and is the reason why I will continue to go back to them for years to come. read more

Great place. Good advise and friendly service. I can understand why they are always busy!!

Good people with bad t-shirts. Went there for the first time last week. Very satisfied with the service. Installed Cobb access port on 2011 sti with custom tune. Car runs way better now definitely coming back for future work. read more

I have been taking my car here for years and will continue to for years to come. The modifications to my car make for a long list and they have installed all of them without a single issue. I trust the mechanics, I trust the tuner and I also trust the advice from the front desk. If you have a Subaru I recommend not taking your car anywhere else. read more

Simply the best Subaru shop in Western Washington. Great customer service, these guys know Subaru's ,and will repair your vehicle very quickly, and at a reasonable cost. The Subaru experts! They do not sell you more than you need, very honest, and helpful,a place you can trust. Integrity lives here. read more

Steve's Pacific Import Auto - Auto Repair Near Me - Tacoma, Washington

This is the Pacific NW. Land of Subies GALORE. But wait. You got a modified Subaru or heaven forbid, if you've used the ever popular Cobb Accessport to get a few more horsepower, very few shops can help you out, including the dealership. That was me. I went to every Subie specific shop in Seattle. And either got turned down (dealership) or was told we can't figure it out (other shops who say they know Subarus, yes I went to ALL of them). My next choice was to sell my car. I was THAT desperate. Using some extensive online research, I went with a long list of possible things to swap out and knew this issue was hard to diagnose. Trial and error was looking expensive. Instead the fine guys at PIA looked at something completely different that even the extensive online network of car owners hadn't considered and my car was humming in a way it never had before. I was at the end of hope and these guys came through! There is definitely more going on here than meets the eye. They are a Cobb Authorized dealer. The have a full dyno and dyno tune (I was given a tour!). They had my part in stock and knowing my year/make and the type of item, I was DULY surprised and impressed! Working on Subaru's... it's not rocket science, it's an art and no one else does it better in the Seattle region. It's a drive from Seattle but there is a Starbucks within walking distance of PIA and Enterprise will drop off a car if needed. For unmodified or stock vehicles? You're in MORE than safe hands. Looking for more performance or break something... this is it. Period. read more

I really like PIA. Mike is an excellent tuner which is a lot harder to find than you might think. This shop definitely knows and specializes in Subarus. I wouldn't hesitate to go there again. read more

This place IS as amazing as all the recommendations and comments state. I purchased my first Subaru and during the sales process the salesguy stated that PIA was the ONLY place to go for anything on my new car. Being a super anal about my autos, I did my research and found that everyone else had the same "Great Experience" with PIA and their cars. BOTTOM LINE: I set up an appointment for my 1000 mile "Break-in" service with super high hopes and PIA and its staff absolutely delivered. Dave (I believe to be the service manager) was fantastic. He walked me around my car (and his car), and gave me more info in an hour about my stage 2 options that I had seen in 3 weeks of research and they KNOW what they are talking about. These dudes are Subi aficionados all sporting multi stage Subaru's themselves. They love it and it shows. I see now that I will be doing a lot of spending with them, and will be quite happy and proud to say that I have had my car worked on by the gentz at Pacific Import Auto. -JNW read more

After researching on Yelp local oil service stations. This being my first Subaru I figured I should stick with people that know these creatures as I have learned there are like no other import. Has that real shop feel and very friendly crew. Didn't call ahead if time to make an appointment but still made room for me. Will come here from now on and definitely recommend this place! read more

Family run. What more can you say these days? I've been a subaru addict for quite the length of time now. I can tell you these guys love subuarus. You know you're getting what you pay for when you can take your vehicle somewhere that the mechanics are just as passionate about your car as you are. These days thats really hard to come by, and I honestly can't think of a shop in the PNW that I'd rather take my car to. read more

I just called to ask some questions about an exhaust I'm installing myself, but that I need longer hangers for and the person on the phone happily answered my questions and suggested a few possible solutions... without me even buying anything! Now that's what I call customer service! I'll be hitting these guys up again (for questions AND car work :) ) read more

Very informative! Knowledgeable and humorous crew Overall good place to be if you have a Subaru read more

PIA is where you take your Subaru for service if you want it fixed right the first time. The guys there have worked miracles for me time and again on my older Subaru, and I'm sure they'll do the major work on my newer Subaru just as well! I place complete trust in Steve and his crew, and it's obvious many other people do too! read more

What a great first visit with Steve and the guys!!! I brought in our new to us low mileage 2002 wrx. They checked it all out, took care of a sensor and then gave us recommendations on our upgrade path for our next visit. We will be back as soon as possible. Highly recommend!!! read more

Talk about trust. I have taken 3 different STI's to these guys and have all the confidence to push my car hard after they've worked on it. I've brought in cars with some GNARLY workmanship from previous shops and had PIA fix all the mistakes so I (and my mom) don't have to worry about breaking down...or exploding. My car is my baby and I wouldn't take it to just any shop. You ask just about anyone in the area who they take their subie to and I would put money that they'd say PIA. I love chatting with them about my car and what I can do to make reliable performance upgrades. If anything to take away, just know your baby is in good hands. When my STI's warranty expires, you can bet your a** i'm taking it to PIA! read more

This is a top-notch place and if you really care for your car you will use them!! A 120,000 mile service was done by them on my 2013 Suburu and they are Suburu Guru's!! They checked everything and my car is running like it's brand new again. They are a true quality service for a damn good price. The business and the people that run it are top notch. And it's the first time I've seen a business that has a real family style as everyone knows everyone and the people that come in all know them which is telling me that they do terrific work because people keep coming back to them. I think even if I moved out of this area I would always come back to have my work done by Them... read more

Just got done having my Forester worked on by PIA very impressed with Andrew he gave me options not only based an the repairs needed but also my current and future situation with the vehicle. He gave me suggestions to save me money and still keep my car in tip top condition. He also made some suggestions on future purchase of a subaru and also told me if I am buying a used one they do free inspections! After a little problem getting ahold of them which was frustrating they have been EXCEPTIONAL to work with. Thank You Andrew I really appreciate your service!!! read more

The guys at Pacific Import Auto have been fantastic over the past 5 years of taking my Outback to them. Always fair and transparent. Highly recommend. read more

Called for a quote for 120k mile maintenance on my 2017 Subaru Outback. $1000. He says it includes coolant replacement. Coolant replacement isn't even a part of the 120k mile maintenance. Also I can get a better deal at the dealership. I told him this, no other offer was made. read more